New Zealand Diploma in Business: Business Communication Report

This report analyzes business communication across various cultures, including Fiji, Japan, New Zealand, Portugal, and India, examining dimensions such as indulgence versus restraint, uncertainty avoidance, individualism versus collectivism, power distance, masculinity versus femininity, and long-term versus short-term orientation. The analysis provides descriptions and examples of how these cultural dimensions impact business practices, including meetings, email communication, and overall business approaches. Additionally, the report covers persuasion and negotiation skills, offering insights into effective communication strategies within diverse cultural contexts. The report also examines the impact of cultural differences on business communication, focusing on how these factors influence interactions, decision-making, and overall business success. This report is a valuable resource for students studying business communication and cultural analysis.

Running Head: Business Communication
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Business Communication

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Contents
Task 1- Analysis..............................................................................................................................2
Task 1- Analysis..............................................................................................................................2
Task 2 Presentation........................................................................................................................15
Task 3 Persuasion skills.................................................................................................................16
Task 4 Negotiation skills...............................................................................................................17
References......................................................................................................................................18

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Task 1- Analysis
Indulgence V/s Restraint
Task 1- Analysis
Indulgence V/s Restraint
Nations Description Example
Fiji As per the approach of the
business culture, there were many
aspects which are related to the
particular culture. The country
Fiji does not contain in any score
connected to the dimensions and
the indulgence (Prashar, et al.,
2015).
There are various types
of cultures included in
the Fiji such as emails
and the meetings. The
person who is ranked
highest in the company
will manage the
meetings also in an
effective manner.
Japan In the score of the indulgence,
Japan has a little score as it shows
The seminars happen in
the organization of

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the features of humankind. The
restraint also arises in the culture
of Japan as they were not
emphasizing more on the needs.
Japan are diverse from
the other business as in
the meetings the person
has to reach 10 minutes
earlier the time. The
business culture of
Japan gives more value
to the time and their
style of writing the
emails is also unique.
New Zealand
(Maori culture)
In New Zealand, the indulgence
score is high as it is 75 which also
classified the culture of the
country. In the country, Maori
culture is generally presented
which affects the desires of the
people as it involves the cultural
belief. In terms of the culture, the
restraint is very high and the
indulgence process is very low.
The meetings held in
the New Zealand
companies are generally
formal and the business
communication
meetings are fixed as
per the people highest
instructions. People
over New Zealand are
also attending the
meetings by answering
and attending the calls.
Portugal They have the 33 scores in the
indulgence which is very low
which states that the culture of the
country is restraint. The
indulgence is get affected by the
country and it also impacts the
business culture of Portugal.
The business
communication happens
in the different ways
which reflect the culture
of the country. Several
meetings procedure is
available which is held
at a specific time.
India The culture of India is restraint as The businesses

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they have a low score of 26 in the
indulgence. The tendency of the
society in India is to cynicism.
communications are
generally held in India
so that the relationship
among the business can
be understood. The
growth of the company
is discussed by
scheduling the meetings
in advance (Prashar, et
al., 2015).
Uncertainty avoidance
Nations Description Examples
Fiji
It is the process through which
the future aspects are dealt with
by society. In the process, the
anxiety has been raised so it is
vital for the business organization
values to contract effectively with
the concern. The score of Fiji in
uncertainty avoidance is very low
as it is 48 which effects the
pragmatic culture.
The example of this
can be explained
through the meetings,
as when it is arranged
different processes are
involved with the
different person and the
email process can also
be variant.

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Japan
This country has a very high
score of 92 in terms of
uncertainty avoidance. The
country faces many disaster and
difficult situations but they have
the capability of facing any
uncertain situations (Bear and
Babcock, 2012).
The example can be
stated as there were
many uncertainties
arises in business
communication which
affects the presentation
of the people also. But
in the organizations, it
can be easily managed
as they have a high
score.
New Zealand
(Maori culture)
In terms of uncertainty
avoidance, the score of the
country is 49. The culture
adopted in New Zealand is
different from the other cultures
and it has been evaluated that
the score of the Maori values in
the country is very little.
Business
communication is
getting affected by the
meeting culture of the
business. The overall
culture is getting
affected by the high
people when the
meetings are arranged
in a different way.
Portugal
The dimensions of the country
are properly stated which
effects uncertainty avoidance.
In the organization, the
teams are managed
properly but due to a
large number of people
in the organization, the
uncertainty avoidance
can be get affected.
India
In India, the score is 40 for the
uncertainty avoidance which
affects many dimensions of the
The example can be
stated as teams are
managed effectively as

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country. A large manner impact
has been seen on uncertainty
avoidance.
there were the diverse
aspects which get
affected due to email
calls.
Individualism V/s Collectivism
Nations Description Examples
Fiji The culture of Fiji is the
collectivistic as they have a low
score of 14. The members of the
society managed the degree of the
interdependence (Stahl and Tung,
2015). The rules and regulation of
the country are getting affected as
it is the collectivist culture which
is the long term commitment
among the members. The
individualism of the country is
also low which affects the
relationship among society.
The example can be stated
as at the workplace
different dresses are
dressed by the individual.
Japan The score of the country is 46 in
individualism which shows that
The overall situations of
the business get affected

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the society was the collectivism
but now it has become
paternalistic. The culture and
situation of the country get
affected when society has become
paternalistic.
when team management
and presentation are get
impacted.
New Zealand
(Maori Culture)
The score of the country is 79 in
terms of the individualism culture
and its dimensions. In the
commercial organization,
numerous staffs are getting
affected by the display initiative
and self-sufficient. The business
culture of the company gets
affected when the Maori nation is
good in the course of the
individualism.
The example of this is
managing the emails and
calls of the company so
that the culture related
process can also be
managed.
Portugal The country is collectivist in
comparison to other countries. It
helps in maintaining the
relationship with the other
countries and helpful in creating a
good culture with the different
countries.
It gives more privilege and
preferences to the big
ministers such as the
importance is more given
to the CEO meetings than
any other meetings
(Bradly, 2015).
India In India, the business culture is
both as they have the collectivist
and individualist who reflect the
business culture dimensions of the
48.
The business culture is
depending upon the
business communication so
the example of this is
different languages used in
the meetings by the

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different person.

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Power Distance
Nations Description Examples
Fiji The entire person in society is not
equal. So in the business culture
also there were the inequalities in
the culture. The country has the
hierarchical culture in the society
which has a high score of 48 and
the structure shows the
dissimilarities in the culture of the
business (Laleman, et al., 2015).
The example is that in the
organization the
conferences which are
arranged, the authorities
and the communication
abilities are given to the
higher person rather than
the lower person and it
affects the occupational
culture of the meetings.
Japan The country has the good power
distance dimensions which have
the score of the 54. The people
over Japan are very aware
regarding the ranked position. In
Japan, the culture of the society is
borderline hierarchical but in the
culture of Maori, it is not.
An example is two things
are vital in dealing the
commercial values which
is effective management of
the meetings and the
socializing the society.
New Zealand
(Maori Culture)
In New Zealand, it is very lower
so the hierarchy of the
organization is not proper. The
higher authorities rely on the
employees and the managers have
to trust the employees. The Maori
couture is adopted in the country
The example can be stated
as a business organization
can be managed with the
effective teams but due to
the lower power distance
dimensions, the employees
are getting affected much.

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so the culture of the country is
getting affected by the Maori
culture. The culture of the
organization is also highly affected
by the dimensions of the power
distance.
Another example is that
the employees of the
company are getting
affected by the Maori
people as it distracts the
mind of the employees.
Portugal The power distance score of the
country is the 63 which makes the
good position in the business as
the hierarchy system is the
company is properly adopted and
higher authorities accept the
hierarchy distance.
The effective example of
this is that at the
organization place the
proper hierarchy is
followed so all the phone
calls and the meetings are
arranged in the proper
way.
India In the country India also the
hierarchy score is good as it is 77
which states that the tow down
structure is followed in the
company. The Maori culture is
also get affected by the top down
structure score of the dimensions
(McLuhan, 2015).
The example is that the
organization manages the
teams properly so the
business and the social
factor remains balanced
and the meetings of the
company are carried out in
an effective way.

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Masculinity v/s Femininity
Nations Description Examples
Fiji The success, competition, and
achievements show the
masculinity of the society. The
low score in the country displays
the female and the higher score in
the country represents the
masculine. The scoring rate of Fiji
is 46 which are not stating any
pure outcome.
For example, the overall
business is getting
impacted by the gender
differences which also get
impacts on the business of
the society. The business
culture also needs the
cooperation of the
feminine so that more
growth in the business
society can be achieved.
Japan A very high score has been
evaluated of 95 in Masculinity
which shows that there more males
are working than the females
which are also impacting the
behaviors of the employees.
The example can be stated
as there were more males
are working in the
organization than the
females which are
affecting the behavior of
the business organization.
New Zealand
(Maori Culture)
The score of the country in
relation to these terms is 58 which
help in achieving the success of
the organization. The country has
the Maori culture which is affected
by the masculine because people
over there prefer more to male
rather than the females.
The example of this is in
the organization more
privileges and focuses are
given to the males rather
than the females which
brings complication in the
working place. The people
over New Zealand have a

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weird nature so it is
difficult to manage them in
the calls.
Portugal The keyword of the country is the
consensus and the score of the
masculinity is 31. In this country,
the females are more than males
and they are given more
privileges.
The example of this is that
in the organization the
more preferences are given
to females and their
decisions are considered in
the organization culture.
India India is the masculine country as
the score is 56 so the success and
the power of the society depend
upon the masculinity.
The example of this is
socializing the things
properly and managing the
team by the masculinity.

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Long term v/s Short term orientation
Nations Description Examples
Fiji There is no available in this aspect
but it shows the link of the past,
present and the future challenges.
The example is that the
organization has both the
short terms and the long
term goals so to evaluate
the challenges in the
business culture affects the
business.
Japan Japan is the long term orientation
which has the score of the 88.
There were many investors who
invest in a large way to emerge the
economies.
The example of this the
organizations over there
have the long term goals
and they easily get the
expansion also as the funds
are arranged by the
investments.
New Zealand
(Maori Culture)
The country is the normative
country which has a very low
score of the 33. The people have
low dimensions so the long term
orientation of the country is
getting impacted.
Example of this is that the
major focus has been put
on the short terms goals so
the company achieves the
success but for the short
period of the time.
Portugal The people of this country have
the normative thinking so the score
is very low of 28 and it also affects
the business culture organization.
The example is that the
employees of the business
have the normative
thinking so business gets
affected with the short

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term goals.
India Indian culture is very dynamic so
to ascertain the score is not easy. It
is analyzed that the estimated
score will be 51 (Mintz, et al.,
2012).
Example of this is that the
Indian culture is not stated
so the organization has
both the short term and
long term orientation
plans.

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Task 2 Presentation

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Task 3 Persuasion skills
Persuasion skills are very essential in the organization culture and for business,
communication is the way only influence the people. If these skills will be there in the
employees of the business then the attention towards the work can be maintained. It helps in
developing the line of the reasoned arguments and helps in putting the points clearly and
concisely. While communicating with any person in the business organization there needs and
the concerns of the person are analyzed. The sales of the company can be increased through this
communication skill. If the company wants to interact with the different market orientation then
these skills are very essential as it improves the self-expression and self-esteem (Asaro-Saddler
and Bak, 2012).
These skills are very essential as it helps in maintaining the business culture. To attain the
goals and objectives of the business these skills are highly needed. When any particular actions
are to be taken in the company then these skills are very essential as it helps in convincing and
influencing the others. There are several ways through which the influence can be done but this
kills is effective in increasing the productivity at the working place.
In this skill, several needs and the requirements of the stakeholders are analyzed which
also helps in making the report of the company. If there were any legitimate limitations in the
company then it is identified through these skills. The communication process of the company is
improved by this skill and it also helps in solving the disputes and making the proper plan in the
company.

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Task 4 Negotiation skills
The several differences in the communication skills in the organization are settled
through the negotiation. It is the compromise method which evaluates the disputes and
arguments and helps in evaluating the outcomes of the business. The culture of the business is
organized and managed by the theses stages and from the business, it negotiates this outcome. In
this process, the needs and demands of the other parties are also analyzed. It also helps in
maintaining the relationship with the other parties and also becomes indulged in other business.
So it is concluded that the overall culture of the organization is get affected by the negotiation
skills also (Schneider, 2012).
In the business when the deals have to make with the negotiate superior then these skills
are required. Verbal communication is the important method as it reduces the misunderstanding
in the employees and also makes the interpersonal relationship between each other. Effective
speaking in the business is also important as it helps in maintaining a good relationship with the
other parties. This skill helps in taking the proper decisions and also helps in dealing with
difficult situations. Business can get success when there is a contribution to good negotiations
and helps in building a better relationship and also find solutions to the issues.

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References
Asaro-Saddler, K., & Bak, N. (2012). Teaching children with high-functioning autism spectrum
disorders to write persuasive essays. Topics in Language Disorders, 32(4), 361-378.
Bear, J. B., & Babcock, L. (2012). Negotiation topic as a moderator of gender differences in
negotiation. Psychological science, 23(7), 743.
Bradly, A. (2015). The business case for community investment: Evidence from Fiji's tourism
industry. Social Responsibility Journal, 11(2), 242-257.
Hanusch, F., & Uppal, C. (2015). Combining detached watchdog journalism with development
ideals: An exploration of Fijian journalism culture. International Communication
Gazette, 77(6), 557-576.
Laleman, F., Pereira, V., & Malik, A. (2015). Understanding cultural singularities of
‘Indianness’ in an intercultural business setting. Culture and Organization, 21(5), 427-
447.
McLuhan, M. (2015). Culture is our business. Wipf and Stock Publishers.
Mintz, J., Branch, C., March, C., & Lerman, S. (2012). Key factors mediating the use of a mobile
technology tool designed to develop social and life skills in children with Autistic
Spectrum Disorders. Computers & Education, 58(1), 53-62.
Prashar, S., Parsad, C., & Vijay, T. S. (2015). Factors prompting impulse buying behavior-study
among shoppers in India. International Journal of Indian Culture and Business
Management, 11(2), 219-244.
Schneider, A. K. (2012). Teaching a new negotiation skills paradigm. Wash. UJL & Pol'y, 39,
13.
Stahl, G. K., & Tung, R. L. (2015). Towards a more balanced treatment of culture in
international business studies: The need for a positive cross-cultural scholarship. Journal
of International Business Studies, 46(4), 391-414.