Analyzing Cultural Differences in Workplace Communication in Australia

This report delves into the complexities of cross-cultural communication within multinational companies in Australia, focusing on the impact of cultural differences and language barriers on employee interactions. The study employs a positivism research philosophy, utilizing surveys and questionnaires to gather data from employees aged 26-48 in Sydney. The research examines the influence of cultural dimensions, such as individualism versus collectivism and power distance, on communication styles. The findings highlight differences in communication preferences, interpretations of language, and conflict resolution strategies among employees from diverse cultural backgrounds. The report concludes by emphasizing the importance of understanding and addressing these cultural nuances to improve workplace communication and foster a more inclusive environment. The data collection process included both primary and secondary sources. Primary data was collected through surveys and questionnaires, while secondary data included academic journal articles and published books. The analysis techniques included both probability and non-probability sampling, with simple random sampling used to gain a better understanding of the topic. Quantitative data was converted into numeric rates and charts, while qualitative data was analyzed using a thematic approach.

Running head: LANGUAGE CULTURE AND COMMUNICATION
Language Culture and Communication
Name of the Student
Name of the University
Author Note

1LANGUAGE CULTURE AND COMMUNICATION
Introduction
The advent of the internet and the social media in the era of 1990s has led towards the
development of major world communication that has improved and boosted up the reputation
and the recognition of the social networking sites (Norouzinia et al. 2016). Signs and the social
networking websites provides the platform towards the debate and the discussion regarding the
issue that has been continuously overlooked in the scenario of the current era and for the
problems that has remained unnoticed in the current trends of the world (Kent et al. 2016). The
language and the culture serve as the basic means of the communication in the context of the
signs and the social networks. The assignment highlights and explains the cultural differences
and the influence of the culture on the communication among the employees in the working
environment of a country.
The topic question
The article is to the study of the cross cultural communication among the numerous
culture employees. The question of the topic is based on the observation on an individual basis in
one of the multinational companies in Australia regarding the insufficient communication pattern
due to the cultural differences.
Data collection
The context of the research philosophy is generally considered towards the proper
analysis and the development of the study in detail purpose. There includes a total number of
three categories of research philosophies included in the domain of the research data collection
procedure (Ladegaard and Jenks 2015). These are interpretivism, positivism and realism. In this
particular study of analysis, the philosophy of the positivism research was being categorized for

2LANGUAGE CULTURE AND COMMUNICATION
usage since it will eventually help towards initiating investigation of the issues in a critical and a
logical manner. The data collection method included a survey that was carriedout with the focus
and the target over the population of the employees working in the multi national companies in
the heart of the city of Sydney in Australia aged among 26 to 48 years. The collection process
included questionnaires in both hard and soft copies with the inclusion of mostly close ended
questions. The project conducted for the assignment targeted towards the effective generation of
the newer evidences on the categories and the types of the content that is related to the
communication issues across the diverse working platform in their employment service places
(Tenzer and Pudelko 2015). In the context of the method of the data collection, the research
study has eventually depend on the collection of both data related to primary and the secondary
sources. The primary information or the data was collected form the survey analysis and the
questionnaires that were distributed among the participating employee community. The
secondary data included the numerous printed and the online forms (Froese, Kim and Eng 2016).
In this particular research study, the secondary data is in the favor of the enrichment of the
knowledge within the targeted research field. The secondary sources used in this particular
thesis are all peer reviewed and articles that have been published in the academic journals and
the related published books. Some of the key words that are basically used for searching articles
are the culture conflicts, cross cultural communication, Chinese communication, cross culture
etc.
Analysis
The techniques of the sample that was utilized for the purpose of the research included
both the context of the probability and the non probability techniques of the sampling.
Furthermore, techniques of simple random sampling will be utilized for the study in order to

3LANGUAGE CULTURE AND COMMUNICATION
understand or gain a better understanding of the topic. For effective analysis of the quantitative
data that was collected by the means of the survey,the gathered information will be changed into
numeric and rates, with the end goal to pick up a thorough and examination information of the
gathered information (Peltokorpi and Vaara 2017). This information would then be able to be
changed over into diagrams and charts with the end goal to show a graphical or pictorial
portrayal of the equivalent. With the end goal to assess the subjective information, the topical
methodology will be embraced. The data accumulated from the meeting will be composed
considering different subjects that are straightforwardly identified with the exploration theme.
Furthermore strict ethical guidelines and considerations have been followed during the
process of the entire research. In case of the survey, no employees were forced for the
participation and a consent form was previously signed by all of the participants of the survey
ensuring that they are participating on the basis of their will.
Interpretation
This particular section illustrates the data that have been collected from the interviews.
The findings have been separated into two of the major parts, the perspective of the home
country people and that of the perspective of the other countries people. The data or the
information of all the interviewees on the factor of the age, gender, and other demographic
questions listed down some of the major factors from both the perspectives that includes
language, misunderstanding of communication, adjustment of the way of communication.
The section furthermore illustrates the empirical findings of the data thus collected on the basis
of the theoretical frameworks encircling the cultural dimensions, cross cultural communication
of the employees of both the home country and other immigrants. The issue of the barriers of the

4LANGUAGE CULTURE AND COMMUNICATION
language is basically analyzed by the means of general communication and the culture specific
barriers that can be presented under the theory of communication and the other cultural impacts
(Jenifer and Raman 2015). Having discussed and analyzed regarding the misunderstanding of the
communication and the factors behind the different options, interviews regarding the comparing
of the different cultural managers are there. Some of the major findings can be summarized in
the tabular format below:
Indicators Home Country Employees from other
countries
The differences in the culture  Advocate equity of the
individual, socio
democratic society
(Goetsch and Davis
2014)
 Tends to show more
respect to the people
who are older
 The differences in the
culture tends to result
in different analysis
and interpretation of
the similar words
 Confucian vales,
accept the hierarchical
management and the
values (Tjosvold 2017)
 The group orientation
has the tendency
towards superiority to
the individual
orientation
 Money minded people
 Lack of the
understanding of the
importance of
relationship except for
the employees

5LANGUAGE CULTURE AND COMMUNICATION
belonging from Indian
origin
 The differences in the
culture results in
different interpretation
of the similar words
The power distance  The managers of the
home country tends to
be in one team and
show more of the equal
treatment to the
subordinates (Watts et
al. 2017)
 The employees of the
home country dare to
argue with their
managers and to
express their own
thoughts and beliefs.
 They think that is it
easier to communicate
with the managers but
difficult towards the
communication with
the managers of the
other cultures since
they seem to be strict
and have the feeling of
being superior
(Ravazzani 2016)
 The employees of the
other cultures tend to
follow the decision of
the managers without
any sort of argument
Collectivism vs. Individualism  They have the  They tend to have

6LANGUAGE CULTURE AND COMMUNICATION
tendency of strong
sense of individualism
strong sense of
collectivism
The usage of language  They prefer some of
the indirect ways of
communication.
Though the fluency
and the skills are one
of the mostly used
language in the
country, the employees
still feel tensed for the
fluency
 They prefer direct
ways of
communication and
prefers an open
discussion with the
involved people. They
tend to be more skilled
in English language
(Diehl and Dzubinski
2016).
Situations of communication
strategies
 Adjustments with the
ways of
communication
depending on the
situations influencing
the cultures
 Non co-operative in
case of influence from
their cultures.
In the context of the gathered data, the Indian people have been reported as the culture with
diverse and cross cultural abilities. Dated back in the centuries thousands of years ago, the Indian
culture and the communication ranges back in the 4th millennium BCE and started disintegrating
in various of the branches encircling 3rd millennium BCE.

7LANGUAGE CULTURE AND COMMUNICATION
Conclusion
Signs and the social network provides the platform towards the debate and the discussion
regarding the issue that has been continuously overlooked in the scenario of the current era and
for the problems that has remained unnoticed in the current trends of the world The above study
concludes the to identify the pattern and the use of communication among the employees
working in the multinational companies in Australia and the relative impact of the use on their
cultural practices that has formed a barrier to the communication pattern in their workplace. With
the philosophy of the positivism research, the assignment and the collection of the data was
being categorized for usage since it will eventually help towards initiating investigation of the
issues in a critical and a logical manner. The assignment highlights and explains the cultural
differences and the influence of the culture on the communication among the employees in the
working environment of a country.

8LANGUAGE CULTURE AND COMMUNICATION
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