Curator's Coffee Studio: An In-depth Operations Management Report

This report provides an analysis of the operations management at Curator's Coffee Studio. It begins with an introduction to operational management and its significance. The report then examines the coffee shop's operations using the "Four V's" framework (Volume, Variety, Variation, and Visibility), and discusses different types of processes used, including jobbing and batch processes. The report further delves into the supply chain management objectives, specifically focusing on quality and cost performance objectives. Finally, the report references relevant academic sources to support its findings. This analysis provides a comprehensive overview of the operational strategies and challenges faced by Curator's Coffee Studio.

OPERATION MANAGEMENT
ON
CURATOR'S COFFEE STUDIO

INTRODUCTION
 Operational management can be considered as a process which is
generally related with the designing and controlling of process of
production within enterprise.
 It also emphasises on redesigning the business operations so that
venture can achieve its set goals and objectives within stipulated time
frame.
 The organisation selected for present study is the Curator’s coffee
studio which is one of the specialised coffee house that is developed
by a small group of Antipodeans who were dedicated to give great
testing of coffee to the individuals.

FOUR V's:
 Variety:
Curator’s coffee provides different varieties of Coffee products in the form of Nude
Espresso, Coffee prepared with well crushed beans that is giving customers a
unique taste. Curator’s coffee studio also deals in other products in form of tea,
food, light meals, etc.
 Volume:
Mentioned coffee shop has a large customer base and therefore, the products are served
as per the customer's requirement and consumption.

Cont...
 Variation and Demand:
Cited firm focuses on satisfying the needs and demands of
customers in an effective manner and thus, the variation in
demand influences the functioning of cited business
enterprise.
 Visibility:
Curator’s coffee studio has to promote their coffee products in
the eyes of customers so that more customers can get
attracted towards the same and firm will be able to enhance
their revenue and productivity.

TYPES OF PROCESSES

Cont...
Jobbing process
This process for the Curator’s coffee studio depends on vary
small quantities and only few are required. Firm also seeks
talented and multi-skilled individuals who work with the
highest level of dedication to achieve organisation’s goals
and objectives.
Batch process
In batch process, there is higher volume and lower variety as
compared to jobbing. Further, products are also standard and
focusing on making the repetitive demand. There also exist
set-ups at every stage of the production.

Cont...

SUPPLY CHAIN MANAGEMENT
OBJECTIVES
 Quality Performance Objectives:
Quality is considered as a degree of excellence which is
measured against other things which is of same class.
Quality needs to be high so that Curator’s coffee will be
able to increase their customer base and revenue as well.
 Cost Performance Objectives:
Cost performance objectives come into play due to variation in
unit of cost and also with certain change in volume of cost
which is produced by the cited venture. This element is
also considered as a major operational objective where
Curator’s coffee generally competes with the price.

Cont...

REFERENCES
 Slack, N. and et.al., 2013., Operations Management, 6th ed.,
Harlow: Pearson Education
 Söderlund, J., 2012. Project management, interdependencies,
and time: Insights from Managing Large Systems by Sayles and
Chandler. International Journal of Managing Projects in
Business. 5(4). pp. 617–633.
 Vaidya, D. R. and et.al., 2013. Analysis Plant Layout for
Effective Production. International Journal of Engineering and
Advanced Technology (IJEAT). 2 (3). Pp. 500-504.
 Parker, D., 2012. Service Operations Management: The Total
Experience. Edward Elgar Publishing.

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