BCO6653 - Performance Management: Current Practice Analysis & Report

This assignment consists of an annotated bibliography focused on current practices in performance management within IT. It includes summaries and analyses of four academic articles from publishers like Elsevier, Springer, and IEEE. The annotations cover the abstracts, methodologies, results, strengths, weaknesses, and reasons for using each source. The articles discuss topics such as business performance management in Hilton Hotels, performance management analysis in a Dutch municipality, performance management practices in Ghana, and the effectiveness of Application Performance Management (APM) tools. The assignment highlights the importance of IT capabilities, employee training, resilience, and application performance in modern organizations.

Management of Information
Technology (BCO6653)-
Assignment 1
Current Practice Analysis for
Performance Management
Lecture Day:
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Annotated Bibliography #1
publishing company (Elsevier, Springer, Ieee, …): Semantic scholar
Journal Ranking (A*, A, B, C, D): A
Date accessed: 9/3/2018
Title of article A Case Study on the Business Performance Management of Hilton Hotels Corp
Authors: Chen, Ying-Chang, Wang,Wen Cheng and Chu, Ying Chien
Journal Title: International Business Research
Volume: 4
Issue: 2
Year of publication: 2011
Page Numbers: 643-657
URL (if available):
https://pdfs.semanticscholar.org/dda9/986493106953a868788f01305e2653bed87a.pdf
Abstract
The positive impacts of IT capabilities on innovation performance in the product. This paper
describes abate the gaps in the organizational performance list in the market. This paper helps in
filling these gaps in the corporate entrepreneurship (CE) and intensity of performance in the
business.
Methods and Data Used(50 Words):
This paper have used a hypothetical approach to complete the study ad collect data and
information regarding the topic. Hypotheses have been created in the paper for understanding
the role of performance in the product innovation. The corporate entrepreneurship has been a
great approach for the development of new innovative product in the market based upon its
performance.
Results and Conclusion:
This paper have focused on the dependency if the performance in the product innovation. The
positive impact of product innovation in the corporate entrepreneurship have been discussed in
the paper. The use of partial least squares (PLS) method has been used for testing the model used
in the paper. Therefore, the importance of performance in the product innovation has been
properly analysed in the paper.
The Strength and Weakness, or issues and opportunities that you have discovered by studying this
paper:
This paper has focused on the manufacturing firms in China for collecting data and information
regarding the product innovation. The use of IT management skills have been discussed in the
paper. The paper has successfully created three hypothesis based on impact of CE over the IT
capabilities I the product development (Chen, Wang and Chu 2012). These hypothesis have
clearly focused on the preface management in the IT field of the company. Therefore, a strategic
method has been used in order to fulfil the hypothesis. A proper research model has been created
in the paper that helps in depending factors of the research. However, the research model has not
been properly implemented in the study.
Reasons for use:
This paper has able to prior IT business values in the term of performance and product innovation.
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There have been tangible outcomes of IT firms for delivering proper performances in the
company. The hypothetical approach has been maintained in the paper. The results of the study
has been developed with a model.
Annotated Bibliography #2
publishing company (Elsevier, Springer, Ieee, …): Emerald
Journal Ranking (A*, A, B, C, D): A*
Date accessed: 9/3/2018
Title of article: Performance management analysis: a case study at a Dutch municipality
Authors: A.A. de Waal and G. Gerritsen-Medema
Journal Title: Journal of Applied Health
Volume: 55
Issue: 1
Year of publication: 2017
Page Numbers: 26-38
URL (if available): http://citeseerx.ist.psu.edu/viewdoc/download?
doi=10.1.1.571.2485&rep=rep1&type=pdf
Abstract
Performance has been an important part for growth of the company in the market. The IT field
has been continuously updating its technology. This paper discusses about the change in
performance over hundred years. Various factors have been discussed that have been affecting
the performance of employees and people in the company.
Methods and Data Used:
This paper has used mixed approach for the data collection. Both primary and secondary
approach have been used fur collecting data regarding performance management over hundred
years. Survey has been done with old and new employees of several IT companies that have
helped in analysing to the performance graph of the company over the years. Secondary data has
been collected from online journals and governmental databases.
Results and Conclusion:
The analysis of data and information has helped in analysing the importance of performance in
the IT companies. Training and motivation sessions have been organized for employees to
improve their skills and performance in the companies. The use of several technologies have
been helping in maintaining a keen approach to the development if the employees in the
companies.
The Strength and Weakness, or issues and opportunities that you have discovered by studying this
paper:
This paper aims at demographic characteristics of different employees in the companies. The
relationships between employees and employers have been maintained properly in the paper.
The use of several assets and factors for motivating performance have been discussed in the
report. The use of different attitude towards the development of the employees in the companies
have been explained properly (De Waal and Gerritsen-Medema 2012). The error ratings of the
employees over hundred years of studies have been provided in the paper that helps in
understanding the graph line of performance and time. However, the paper have failed in
identifying the cause of the down line of graph.
Reasons for use:
The paper has been used as it discovers all the positive aspects of the performance in the
companies. The employees have been development their skills and performance with the help of
training and motivation sessions. A proper analysis of data and information f employee has been
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done on the paper. The paper has been able to focus in future trends of performance
management in IT.
Annotated Bibliography #3
publishing company (Elsevier, Springer, Ieee, …): Springer
Journal Ranking (A*, A, B, C, D): A
Date accessed: 9/3/2018
Title of article: an investigation into performance management practices: case study of oti-yeboah
company limited.
Authors: Ayentimi, D., Pongo, N., Obinnim, E., Osei-Yaw, F. and Naa-Idar
Journal Title: International Journal of Management Reviews,
Volume: 19
Issue: 1
Year of publication: 2017
Page Numbers: 4-30
URL (if available): http://ir.knust.edu.gh/bitstream/123456789/7382/1/Ayentimi%20Desmond
%20Tutu.pdf
Abstract
This paper helps in identifying knowledge and development gaps in the business management
research on resilience. A conceptual analysis of the resilience as a factors have been done in the
paper. The performance resilience in the IT business have been discussed in the paper. This
paper outlines modern approaches to mitigate performance resilience.
Methods and Data Used:
This paper has used bibliographic mapping as an established approach if reviewing various online
journals and articles. Data has been collected form online databases and journals retested the
Social Sciences Citation Index. The 453 records were downloaded and imported into HistCite™.
Manual addition of data and information in the databases have been done.
Results and Conclusion:
The development of the research implication has been done in the paper. The reviewing if the
online journals have been done properly in the paper. The analysis if data and information in the
database has been dine. A clear approach between resilience and reusability has been provided in
the analysis section. Theoretical approach has been taken by the researcher for completing the
research.
The Strength and Weakness, or issues and opportunities that you have discovered by studying this
paper:
Subsequent studies have been focused on the preparing for challenges in future in various
organization. Managers in the IT companies have been manifesting several learning processes for
employees to increase the performance in the company. The employee performance has been
mainly focused in the paper (Ayentimi et al. 2013). Various databases have been reviewed
properly for maintaining a sustainable approach for the development of companies in the market.
Various studies have been conducted in order to improvise employee performance in the IT
industry. Management of employee strengths have been maintained in building resilience in the
employee performance.
Reasons for use:
This paper has been able to maintain a keen approach to the development of strategies to
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maintain employee performance resilience in the IT companies. The performance factors has
been properly described in the paper. This paper has been able to identify factors disturbing
employee performance in the IT companies.
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Annotated Bibliography #4
publishing company (Elsevier, Springer, Ieee, …): IEEE
Journal Ranking (A*, A, B, C, D): A
Date accessed: 9/3/2018
Title of article: Studying the effectiveness of application performance management (APM) tools for
detecting performance regressions for web applications: an experience report.
Authors: Ahmed, T.M., Bezemer, C.P., Chen, T.H., Hassan, A.E. and Shang, W.
Journal Title: In Proceedings of the 13th International Conference on Mining Software Repositories
Volume: 1
Issue:2
Year of publication:
Page Numbers: 1-12
URL (if available):
https://www.computer.org/csdl/proceedings/msr/2016/4186/00/07832882.pdf
Abstract
Performance of the computer system have been an important aspect in the IT organizations. This
paper discusses about performance of modern applications used in the computing resources.
Various updates have been discussed in the paper that might help in increasing the performance if
the CPU. Performance regression occurs due to software degrades in the computer system. This
paper discovers readily accessible Application Performance Management (APM) tools for
detecting performance regression.
Methods and Data Used:
This paper has used a secondary approach in the analysis. Data and information has been
collected from various online journals and books related to computer performance. The
performance management in the computer systems has been discussed using qualitative analysis.
Study on various APM tools gave been dine in the analysis section
Results and Conclusion:
A proper comparison among various APM tolls have been done in the paper. The installation
process of the APM tools have been discussed in the analysis section. The advantages and
limitations of the different APM tolls have been analysed in the e paper. Various APM tolls
including PetClinic, CloudStore and OpenMRS have been discussed in the paper.
The Strength and Weakness, or issues and opportunities that you have discovered by studying this
paper (100 words):
A detailed analysis of the performance enhancement tools and applications have been discussed
in the paper. The use of the APM tools in the computer performance enhancement have been
discussed in the paper. This paper focuses in the importance if the AOM tolls in the computing
resources (Ahmed et al. 2016). The use of mining approaches in the enhancement of computing
systems shave been discussed. Therefore, the use of database related issues in has been
discussed in the paper. However, the APM tools have caused threats to validity of the data and
performance in the computing systems.
Reasons for use:
This paper has discovered various APM tools that might help in enhancing the performance of
applications and software. The results shows that APM tools can detect more than 75% of the
injected regressions on average. This percentage dropped in applications using RESTful web
services to less than 20%.
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References
Ahmed, T.M., Bezemer, C.P., Chen, T.H., Hassan, A.E. and Shang, W., 2016, May. Studying the
effectiveness of application performance management (APM) tools for detecting performance
regressions for web applications: an experience report. In Proceedings of the 13th International
Conference on Mining Software Repositories (pp. 1-12). ACM.
Ayentimi, D., Pongo, N., Obinnim, E., Osei-Yaw, F. and Naa-Idar, F., 2013. An Investigation into
Performance Management Practices in Ghana: Case Study of Oti-Yeboah Company Limited.
Chen, Y.C., Wang, W.C. and Chu, Y.C., 2012. A case study on the business performance management
of Hilton Hotels Corporation. International Business Research, 4(2), p.213.
De Waal, A.A. and Gerritsen-Medema, G., 2012. Performance management analysis: a case study at
a Dutch municipality. International Journal of productivity and performance management, 55(1),
pp.26-39.
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