Nishat Ahmad's Curriculum Vitae: Professional Experience and Skills

This document is Nishat Ahmad's Curriculum Vitae (CV), detailing his professional background and skills. It begins with personal details like contact information, date of birth, and language proficiency. The CV highlights work experience at The New Bingley Hall, including roles as a Team Member, Supervisor, and Food Handler. Key responsibilities and achievements are outlined for each role, showcasing skills in customer service, team management, and food preparation. The academic background includes qualifications from Holly Lodge High School/Dudley College, along with computer proficiencies and additional skills such as organization, teamwork, and communication. Interests and references are also provided, offering a comprehensive overview of Nishat Ahmad's profile. This CV demonstrates a range of skills and experiences suitable for various roles, emphasizing customer service and team collaboration.

CURRICULUM VITAE
Nishat Ahmad
18 Fisher Road, Oldbury, B69 4EL| 07790615560 |
E-mail: [e-mail]
PERSONAL DETAILS
Date of Birth: Marital status:
National ID No. Languages:
Nationality:
WORKING EXPERIENCE
1. The New Bingley Hall – Team Member, 2013 to 2014.
The largest and best venue in the West Midlands catering for
Weddings(Asian), Birthday parties, company events, offering the ideal
venue at all times for all occasions.
DUTIES & ACHIEVEMENTS
 Team Member
Responsibilities:
 Understanding the purpose and objective of the organization.
 Striking a balance between work and non-work related
activities
 Working within timescales and budget.
 Identifying and reporting issues.
 Working together as a team
 Contribuitng towards successful communication
 Offer warm welcome to incoming customers by welcoming
them to the seats
 Manage bookings list, seat guests in their proper area to
ensure comfortability
 Inform guests of special promotions
 Appreciate guests as they leave and solicit response
regarding the quality of service and ther individual
experience, and invite them again
 Respond to immediate complaints or concerns and channel
complex ones to the right department
Achievements:
 Contributed towards achievement of organization goals
 Fostered team cohesiveness
 Developed and maintained healthy communication among
team members
 Supervisor
Responsibilities:
 Conduct spot checks of the hospitality desks during shifts
 Ensure guest records and basic properties are safe
 Work under the assistant manager to oversee assigned
repsonsibilities.
 Oversee all procedures at assigned desks
 Manage desk operations and outlook.
 Ensure accuracy of booked events.
 Maintain communication with chief supervisor
 Oversee the cashing procedure in areas under my supervision
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 Establish proper communication with all the staff and
customers
 Contribute to team members and staff appraisals
 Ensure minimal wastage of resources such as water and
electricity by encouraging staff awareness
 Report all incidents and accidents to the relevant department
for compensation and precaution.
 Ensure sufficient levels during shifts and report to the Human
resource depart ment for appropriate action.
 Ensure that all operations under my docket are inline with
relevant legislation and health and safety regulations.
Achievements:
 Maintained accurate records of client bookings and avoided
unnecessary conflict.
 Improved on the old procedure of reservation
 Achieved open communication with team members.
 Maintained efficient customer service.
 Food Handler
Responsibilities:
 Assist in preparation and serving of meals in conference halls
 Verification of approximate food quantity to be packaged
 Filled individual serving trays
 Assembled cold food items and allocated accordingly
 Set up cooking equipment
 Clean areas of work, equipment, utensils, silverware, and
dishes
 Store food in the appropriate containers and areas of storage
to avoid spoilage.
 Prepare a variety of foods in accordance to the orders of
customers and supervisors under the guidance of
organizatino procedures
 Portion and wrap the food or directly serve it
 Placement of food trays on food warmers
 Notify superfisors when supplies get low or of faulty
equipment.
 Measure or weigh ingredients
 Receive, and properly store food supplies, equipment and
kitchenware in refrigerators, cupboards etc
 Keep records of the quantities of food used
 Help in the cleaning, load dishes, glasses and tableware into
dishwashing machines and thereafter onto racks
 Greet customers as i request for their orders
 Mix ingredients for vegetables salads, mixed fruit salads,
green salads, and pasta salads.
 Assist on assembly lines by topping up cultery, food, napkins,
and other similar items on trays.
 Slice, cut or grind meat, poultry and fish in readiness for
cooking.
Achievements:
 Re-designed, prepared and implemented customized menus
 Continuously commended for maintaining hygiene,
cleanliness and outstanding food quality.
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ACADEMIC BACKGROUND
HOLLY LODGE HIGH SCHOOL/DUDLEY COLLEGE
ABILITIES:
 English –
C
 Maths –
C
 ICT –
Merit
 ICT System Support Level 2-
Pass
 Health And Social Care Level 2-
Pass
COMPUTER PROFFICIENCY
 Introduction to Computers & Ms-Windows
 Ms -Word
 Ms-Excel
 Ms-Access
 Ms-PowerPoint
 Adobe PageMaker
 Ms-Outlook
ADDITIONAL SKILLS
 Highly organized and keen on details
 Proven teamwork skills
 Ability to walk and stand for an exteded period of time
 Available for weekeds on a rotating shift
 Exceptional communication skills
 Problem Solving
 Excellent Punctuality
 Ability to work under pressure
 Computer survy
 Proven Customer Service Skills

INTERESTS
 Cooking
 Research
 Youth Empowerment
 Travelling

REFEREES
1. Safraz
Mohammed and
Dolly
Position
Address
Cell:
E mail:
2. Name
Position
Address
Cell:
E mail:
3. Name
Position
Address
Cell:
E mail:
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