Customer Feedback Analysis: Data Report on Golf Course Performance

This report presents a data analysis of customer feedback collected from three golf courses: Bury Hill Golf, Willow Park Lakes, and Beavers Lake and Golf Park. The analysis includes key trends derived from complaint data, visualized through charts and graphs illustrating customer ratings and complaint percentages. The report expands on the data by presenting detailed breakdowns of complaints, mean and standard deviation comparisons, and survey responses. Best practices for hotel management, as they relate to customer satisfaction, are also discussed. The report also addresses data limitations and concludes with references to relevant research.

Data Skills

Contents
Task 1 Key Trends........................................................................................................................................3
Task 2 Visuals...............................................................................................................................................3
Task 3 Expand Data......................................................................................................................................4
Task 4 Best Practice.....................................................................................................................................9
Task 5 Management..................................................................................................................................10
Task 6 Data Limitations..............................................................................................................................10
REFERENCES..............................................................................................................................................12

Task 1 Key Trends
Complaint received
Above that the graph shows that even the most prominent complaint was provided by Beaver
slake and Golf Park. Willow Park Lakes again got the normal minimum complaint. The Cover
Hill Golf Concern stays average.
Task 2 Visuals
Ratings
Total
0
100
200
300
400
500
600
Bury Hill Golf
Sum of Strongly Disagree
Sum of Disagree
Sum of Agree
Sum of Strongly Agree

Total
0
100
200
300
400
500
600
700
800
900
Willow Park Lakes
Sum of Strongly Disagree
Sum of Disagree
Sum of Agree
Sum of Strongly Agree
Total
750
800
850
900
950
1000
Sum of
Strongl
y
Disagre
e
Sum of
Agree
Beavers Lake and Golf Park
Sum of Strongly Disagree
Sum of Disagree
Sum of Agree
Sum of Strongly Agree
Task 3 Expand Data
The main communication in the experiments does not belong to the standard since the amount of
golf courses involved in 3 main golf courses is special. This has led to the details being tailored
to the standards of a way to summaries to represent the information obtained each of the 3 golf
courses:
Problem Generating Bury Hill Willow Park Beavers lake and

Complaints Golf Lakes Golf Park
1
Poor quality of bedroom
cleaning 5% 5% 10%
2 Staff unavailable or unhelpful 6% 9% 9%
3 Room temperatures too cold 15% 5% 2%
4 Room temperatures too hot 3% 5% 10%
5 Fishing boat broken 6% 9% 6%
6
Lack on maintenance of golf
course 7% 0% 11%
7
Golf Caddy often late or not at
work 8% 0% 8%
8 A. Poor quality food 9% 10% 13%
9 B. Poor hygiene 8% 4% 12%
10
C. Breakfast served later
than stated time 5% 2% 9%
11 Poor spa and pool sanitation 11% 21% 2%
12 Pool temperature cold 10% 23% 2%
13 Spa room is cold 7% 7% 8%
1078 313 1669

1 2 3 4 5 6 7 8 9 10 11 12 13
0%
5%
10%
15%
20%
25%
Complaint received
Bury Hill Golf
Willow Park Lakes
Beavers lake and Golf Park
Axis Title
The above diagram indicates that the major allegation of inadequate sterilization at thermal spas
and pools was obtained at Willow Park Lakes, and the tank level is freezing. Bury Hill Golf has
earned the worst concern about the weather of the area being too cold. Beavers Lake is the most
serious criticism about inadequate vital system; unusually summer room temperatures; lack of
green assistance; daily late or not functioning golf caddy; a. poor quality food; and b. ineffective
mopping; and C. Beavers Lake is also the only golf course to be complained about.
Mean and standard deviation
Bury Hill
Golf Willow
Park Lakes Beavers
lake and
Golf Park
0.00%
1.00%
2.00%
3.00%
4.00%
5.00%
6.00%
7.00%
8.00%
Mean
Standard deviation

The above details reflect the total and overall gradient of relative weighted grievances received
separately from total complaints by each golf course. All golf courses are of the same
significance as the above detail. However, in Willow Park Lakes the mean distance is greater;
this indicates that perhaps the strongest funding for the group and great aid are somewhat
different. While Bury Hill Golf is not the rule, this reveals there is no major difference between
right and effective help in Bury Hill Golf. Bury Hill Golf has the regular bias.
Survey Responses
Many of the participants commented on different golf courses. Decking 1150 participants
responded to the Slope Golf, 2 200 rebounds were awarded to Willow Park Lakes and 3575
bounces were awarded to Beavers Lake and the Golf Course. Beavers Lake has the most popular
views. A tension level was also used to draw on the findings once again.
36%
34%
19%
11%
Bury Hill Golf
Strongly Disagree Disagree Agree Strongly Agree
The pie picture above reveals that with the assistance of Bury Hill Golf most participants cannot
help but get stronger and just 11 percent are pleased with the help of Bury’ shill.

14%
20%
39%
28%
Willow Park Lakes
Strongly Disagree
Disagree
Agree
Strongly Agree
Approximately 39 per cent of participants comply with Willow Park Lakes' great assistance,
indicating that Willow Park tends to provide consumers the normal service.
25%
24%27%
23%
Beavers lake and Golf Park
Strongly Disagree
Disagree
Agree
Strongly Agree
Beavers Lake and Golf Park correspond pretty much with the consumers' feedback. It
demonstrates that the golf course strikes a balance between various forms of management and
intelligent research or consumer service, with some believing that a golf course has greater help.

Strongly
Disagree Disagree Agree Strongly
Agree
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
Beavers lake and Golf Park
Willow Park Lakes
Bury Hill Golf
Generally expect polls indicate that most Bury Hill Golf clients are unhappy with the
management of the golf course. The best customer reliance of all three golf courses was
registered at Willow Park Lakes.
Task 4 Best Practice
The hotel has a wide area, an omnipresent room, big seats and baggage, but the functioning and
accessibility of the system is better than the aforementioned reasons, making the pub productive
(Farrell and Seery, 2019). If the restaurants, the shopping malls or the restored stores provide the
same simple amenities for both and play a significant role in the building's overall performance,
whether they are a variety of cutting-edge pubs. The talents and strengths of a hosting boss, his
know-how, his experience and his treatment of his personnel are vital to changing the appearance
of the bar. A prosperous hotel is supported by real estate, administration and businesses, and this
paper describes how these will help you share. A thriving hotel is sponsored by land, managers
and businesses and this article discusses how these approaches can allow you to connect with
future guests and visitors.
Like those lines, guests ought to be the vital volume of guest servers. You must still want to
fulfill the visitors' wishes and, of course, look at their criticism, regardless of their good or
negative personalities. Where there is conflict, administrators are advised to increase managerial
capacity to address the challenge and take an innovative path to improve the tourist experience.

Task 5 Management
The aim is to create a balanced whiteboard display. When establishing objectives, there are two
key items to mind. First, are the objectives well defined? Secondly, you would suggest that you
contribute directly to the development of your corporate strategy? The loop typically starts with
the department manager setting a specialization objective based on group objectives to help the
whole business operation. Giving a geographic target to any leader does not include promises,
eliminates tensions and makes it easier to see if they matter. Make sure it does not work and look
for connectivity issues. Make absolutely sure it does not work and look for connectivity issues.
Each director then assigns overall priorities with his/her skills and visits staff to discern between
particular objectives and action plans.
When setting priorities, essential expectations and professional obligations need to be followed.
You have to set targets on what is natural and how it is done. For example, 'what' comprises the
quality or amount anticipated payment plan and transfers (Park, Parker and Nagy, 2020). "Why"
means behavior marked as outcomes dependent, for example, on customer experience.
Furthermore, certain partnerships prefer to have the need to maintain contact with the conduct,
purpose and purpose of their operational assumptions.
Task 6 Data Limitations
Content can be split: missing functionality may restrict convenience, often without a big set of
info. Unique variations and systems are described in data obtained from different outlets,
including thoughts, messages, and hallway and company website (Greviana, Mustika and
Soemantri, 2020). Knowledge from various sources in diverse information fields cannot be very
similar. Such material has to be carefully prepared prior to preparing the report. Going along
with a sidebar brings a trend.
Big data leads bosses continually to focus heavily on information and complex refusals. It is
clearly valuable to use the knowledge to teach you an option that you believe to be honorable,
but without doubt or space for experience. And good consciousness will promote pointless
decisions.

For the some time now, mechanics have been the focus of study and the ongoing growth of big
data over the last decade makes it no wonder that knowledge-driven dynamics are among the
most attractive characteristics in the new information sciences order (Alajmi, 2019).

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p.1714.