Personal Statement: Customer Service and MBA Experience for UTS

This personal statement is tailored for an application to the University of Technology Sydney (UTS). The author, currently working in customer service, highlights their experience and skills gained over two years, emphasizing their ability to handle diverse clients and manage a heavy workload. They also mention their MBA from Newcastle University and the accounting course, showcasing their academic background. Furthermore, the author mentions taking the IELTS exam, demonstrating English language proficiency, and references their good communication skills, innovative thinking, and practical consultancy skills. The statement expresses a strong interest in UTS, aiming to contribute a motivational attitude and explore further learning opportunities within the university, referencing their desire to learn and explore more at the university. The personal statement also includes references to support the claims made.

Running head: PERSONAL STATEMENT 0
Personal Statement
2019

PERSONAL STATEMENT 1
I am currently working as a customer service provider for (factory x), a customer service job. I
am holding this position from the last two years where I was dealing with different clients on
daily basis. I am interested in University Of Technology Sydney and want to share and explore
creative and innovative ideas. This university is the platform for me to express myself, gain some
extra knowledge and adapt different qualities.
Before doing job in customer service, I did international English language testing system
(IELTS), which is a standardized test for English language and scored well. I have completed my
Masters of Business Administration (MBA) from Newcastle University along with an accounting
course. I have decent time management skills and the ability to handle heavy workload. While
pursuing MBA, I have taken part in live projects discussed and given in the lectures for
preparing accounting standards for any company, which was local ( Pelias, 2018).
My strengths involve good communication skills, innovation and creation. I have the ability to
learn things quickly and have the tendency to make them learn to others also (Green , 2019). I
have good thinking ability with practical consultancy skills as the company in which I am
currently occupied has the global presence so I would honor the opportunity for working in UTS
University.
I feel that I could bring a motivational and inventive attitude in the university and will honor to
learn and explore more in this university.

PERSONAL STATEMENT 2
REFERENCES
Pelias, R. J. (2018). Writing into position: Strategies for composition and evaluation. Routledge.
Green , A. (2019). Restoring perspective on the IELTS test. ELT Journal, 73(2), 207-215.