Data Skills Report: Customer Survey Data Analysis and Findings

This report presents an analysis of customer survey data collected from three hotels. The analysis identifies key trends and patterns in customer feedback, including complaints about room cleaning, temperature, and food quality. The report utilizes data visualization techniques to present the findings and provides comparative information across the three hotels. It highlights best practice areas, such as fishing boat availability and good room temperatures, while also pinpointing areas requiring management action, such as improving bedroom cleaning, food quality, and hygiene. The report acknowledges limitations in the data, such as a small sample size, and provides recommendations for future data collection efforts. Overall, the report aims to provide insights for hotel management to improve customer satisfaction and operational efficiency.