CX660016A: Faculty Satisfaction in Online Learning Presentation

This presentation summarizes a research article focusing on factors influencing faculty satisfaction with online teaching and learning in higher education. The research identifies three main categories of factors: student-related, instructor-related, and institution-related. The study used a survey to gather data from online instructors at a small research university. The findings highlight the importance of student-related factors as the most significant influence on faculty satisfaction. Managerial implications include managing customer relations, increasing brand impact, and providing adequate support to employees. The presentation concludes with an overall evaluation of the study, noting its strengths and limitations, and suggesting future research directions.

Factors influencing faculty
satisfaction with online
teaching and learning in
higher education
Volume number- 30
Issue number – 1
year of publication- May, 2009
Page no- 103-116
Authors’ name- Doris U. Bolliger and Oksana Wasilik
Journal- Distance education

Introduction
• Research problem: Factors influencing faculty satisfaction in higher
education in online education
• Research aim:
Assess and examine the factors influencing the context of online
faculty satisfactions.
developing a self-measured quantitative report on faculty satisfaction
in distance online teaching.

Literature Review
• Three main factors in faculty satisfaction-
Student related factors
Institution related factors
Faculty motivational factors

Literature Review (Continued)
• Student related factors- technology, the instructor and the
interactivity
• Instructor-related factors – students response, intrinsic motivation
• Institution related factors- providing support in technology,
infrastructure and workload
Research Gap-
• No definite set of factors
• Lack of self-report measuring instrument

Methodology
• Primary research
• Research method- Survey
• Sample size – 122
• Participants- online instructors of a small research university in USA
• Total question- 36
• Survey medium- online

Findings
Main factors in faculty satisfaction-
• Students
• Instructors
• Institution (Bolliger, D. U., & Wasilik, O.
(2009)
Most important influencer-
• Student related factors

Managerial Implications
• Managing customers relations
• In creasing brand impact
• Satisfied employees are motivated employees
• Managers need to support the employees with technical and
workplace environmental supports (Bakotić, 2016)

Overall Evaluation
• Important and reliable outcomes
• Effective methodology
• Significant in understanding employee satisfaction aspects
• Could be implied in various organisational set up
• Limited only in one institutional faculties
• Future research could be done on students and their expectations

Reference List
• Bakotić, D. (2016). Relationship between job satisfaction and
organisational performance. Economic research-Ekonomska
istraživanja, 29(1), 118-130.
• Bolliger, D. U., & Wasilik, O. (2009). Factors influencing faculty
satisfaction with online teaching and learning in higher education.
Distance education, 30(1), 103-116.
• Pan, F. C. (2015). Practical application of importance-performance
analysis in determining critical job satisfaction factors of a tourist
hotel. Tourism Management, 46, 84-91.