Cyber Security Report: Cyber Cafe Case Study - Security Plan Design

This report presents a case study analysis of a Cyber Cafe, addressing critical cyber security concerns. The study identifies key issues such as network security breaches, data protection vulnerabilities, lack of security policies, and potential cyber-attacks. It proposes a comprehensive security plan to mitigate these threats, including employee training, implementation of security countermeasures (authentication, access control, data retention), and the establishment of a robust security policy. The report also includes interview excerpts with employees, highlighting their perspectives on security challenges. The ultimate goal is to enhance the Cyber Cafe's security posture, protect sensitive information, and ensure business continuity by minimizing the impact of potential cyber threats.

Running head: CYBER SECURITY
CYBER SECURITY – Cyber café case study
Name of the Student
Name of the University
Author Note

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Executive Summary
The aim of the paper is to identify the key issues that are faced within the organization Cyber
Café. The assessment will focus on designing a security plan that will ensure that the issues are
mitigated successfully. The research will focus on outlining the threats and security aspects that
has the potential to harm the organization. The paper will focus on identifying the security
aspects that will get hampered by the way project is carried out. After analyzing the security
issues corresponding security plan will be designed for the purpose of safeguarding the
organizational performance. This plan will help in creating awareness among the employees.

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Table of Contents
Introduction......................................................................................................................................3
Security plan....................................................................................................................................3
Security countermeasures................................................................................................................5
Training............................................................................................................................................7
Interview..........................................................................................................................................8
Security policy.................................................................................................................................9
Conclusion.....................................................................................................................................10
Bibliography..................................................................................................................................12

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Introduction
Cyber café is an organization that focuses on carrying out the business functionality from
3 locations. The primary location is the ECC that contains 30 workstations and is available 24
hours a day. The second location contains 10 workstations that are known as CPC. The last
location is present within the library. The main reason behind this concern was an email that was
received by the organization from an anonymous individual as a threat. Hence the management
needs to be designed effectively so that the threats on the employee can be reduced.
The paper aims at designing a security plan that will protect the organization and the
employees from issues. Cyber café organization is facing issues with maintaining network
security and information security. The main concern that is identified is with the possible cyber-
attacks that have the potential to cause extended downtime. This will lead to creating negative
impact on the organization and also will hamper the productivity of the organization.
Security plan
Cyber café aims at introducing proper security measures for the purpose of protecting the
information and the network. The email received by the organization was a violation towards the
security policies. However it has been identified that the organization does not have any existing
security policy and this is hampering the business performance. Thus in order to maintain proper
protection within Cyber Café it is important to ensure that the proper protection is offered
towards the data and network. With the help of an effective security plan it will become easy to
protect the friends and family.

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The issues and threats that are faced currently by the Cyber Café is with the viruses that
is hampering the productivity of the organization. Beside this the privacy and network security
is also at stake. Thus it is important to introduce proper protection so that it becomes easy to
manage thee performance. The lack of security policy has the potential to hamper the network
security and also can lead to data breaches. This type of issues will hamper the employees’
productivity and will also hamper the communication that takes place between family and
friends. Without proper safety it becomes difficult to provide proper protection towards the data.
The key issues that are identified are listed below:
 Data protection is one of the biggest concerns
 Confidentiality issue is faced by the organization
 Lack of communication hampering the organization
 Organizational productivity is getting hampered
 Employees performance getting hampered
 Security issues arises
 Phishing
 Ransomware
 Data breach can take place with improper security measures
In order to overcome the issues it is important to design an effective security plan that will
protect the information and network from possible cyber-attacks. With the help of an efficient
planning process it becomes easy to avoid the problem. This will increase the security within the
organization and will ensure that the performance of the organization has enhanced. The ways
through which the possible cyber-attacks can be mitigated are listed below:

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 Training the employees about the security principles
 Using proper firewall for the purpose of protecting the internet connection
 Installing antivirus and antispyware software for the purpose of protecting the computer
 Downloading proper operating systems for the purpose off managing the application
software
 Data and information must be maintained with proper backup so that it becomes easy to
manage the information.
 Limiting employees from accessing the data and information so that the software can be
installed properly.
Security countermeasures
Security is considered as one of the most essential component within the organization and
thus it becomes important to ensure that the performance has been improved with the help of
proper security countermeasures. Security countermeasures are referred to the controls that are
used for the purpose of protecting the confidentiality, integrity and availability of the data sets.
The security countermeasures are going to be designed for the purpose of ensuring that the
threats are mitigated successfully within the organization. Cyber café is facing issues with the
way performance is managed within the organization. Hence it is important to ensure that with
the help of proper security support it will become easy to manage the performance. With the
proper security measures it becomes easy to protect the data and privacy that are maintained
within the organization. It is expected that the security countermeasures within the Cyber café
will be able to manage the vulnerability by preventing the threats. The use of countermeasure
will help in serving a network efficiently and will ensure that the performance has enhanced. The

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security countermeasures are divided into three categories that are Hi-tech, lo-tech and no-tech.
hence it can be stated that with the use of proper security countermeasures it will become easy to
protect the data. The security countermeasures that can improve the performance of the
organization by mitigating the issues are described below:
 Authentication: The data stored within the system needs to be authenticated properly so
that it becomes easy to protect the data from getting hacked. This is considered as one off
the most important measure for protecting the web based applications. The wide range of
authentication process is using encryption method, generating random PIN for the
devices so that it becomes easy to provide authorized access. The chance of threat also
reduces within the organization.
 Access towards the information: at present it has been observed that the Cyber Café
offers access over the data to everyone and thus it becomes difficult to identify the source
of email. Thus in order to protect the confidential information within the café it is
important to ensure that the data access are restricted to the users. This will ensure that
only necessary data are made visible towards the users. This will eventually lead to
reducing the impacts that are created on the organization.
 Data retention: data retention is considered as the simplest way that helps in avoiding
information security from getting breaches. This ensures that the necessary data are
removed from the system so that it becomes easy to protect the stolen information.
 Risk assessment frequently: It is important for the café to ensure that frequent risk
assessments are carried out over the network so that it becomes easy to identify the data
flow that takes place from the café. This will reduce the impacts and hence will ensure
that the productivity of the organization is maintained properly.

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Training
Training among the employees and the users of Cyber café is essential as this will help in
understanding the procedure through which the security can be enhanced. Training helps in
creating awareness among the users. Hence it can be stated that with the help of effective
training procedure it becomes easy to manage the performance. This ensures that the issues
within the organization are reduced. With reduce in threats and cyber-attacks the chances of
productivity will also increase. There is a need to create proper awareness as this will help in
reducing network issues and information breaches. Security awareness training is considered as
an important aspect as this helps in listing the possible vulnerabilities at the early stage so that it
becomes easy to manage the data within the cyber security. The best practices for cyber security
are listed below:
 Complying local and federal laws together so that it becomes easy to protect the
employees associated with the organization.
 Every aspect needs to be discussed properly with the people on the board.
 Establishing a better communication chain with the help of an efficient system
 Providing training towards the employees for creating awareness
 Reinforcement of culture needs to be included within the organization for the purpose of
improving the security.
Steps for having an effective security awareness training program with the Cyber café are
discussed below:
 Identifying the key security requirements for the organization that are applied towards
every employee

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 Determining the appropriate way for delivering the training
 Creating proper content for the intended people
 Security awareness training posters are needed to be designed for the purpose of
protecting the system from unwanted issues and threats
 Setting appropriate expectation for the employees
 Scheduling the training session
 Collecting the feedback after the training is completed so that it becomes easy to evaluate
the changes.
 Correlating the implementation process with the security issues
Interview
Question 1: what issue have you faced while surfing the internet?
Employee 1: I have faced issues while accessing the network. Due to excessive bug my data got
hampered. This has impacted my working schedule.
Quetsion2: Is there any security policy linked to your organization at present?
Employee 2: At present there is no particular security policies maintained by our organization.
Question 3: Does lack of training and awareness program is hampering the business
performance?
Employee 3: Yes, I think with the help of proper training it will become easy to manage the
performance.
Question 4: What are the major issues faced currently by the members of Cyber Café?

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Employee 1: It has been observed that from last few weeks the café is vulnerable to certain
cyber-attacks. These attacks are the main reason behind the downtime of the business.
Question 5: Why do you think there is a need to have proper Cyber security policies within the
Cyber café?
Employee 1: With the help of proper cyber security policy it will become easy to protect the
information that flows within the café.
Question 6: What do you think the threats are hampering the services that are offered towards
the customers?
Employee 3: Yes, the services that are offered towards the customers are getting hampered with
these issues. This is leading to hampering our jobs also.
Security policy
With the growing technologies it has been observed that the attacker’s ratio has also
increased. The wide facilities offered with the different technologies are responsible for creating
loopholes for the attackers. This can lead to hampering the data shared while using a platform.

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The case study states that the Cyber café faces serious issues with managing the information that
are shared over the internet network. This is also hampering the communication that takes place
while accessing the resources. Hence in order to manage the performance it is important to
establish a proper security plan that will protect the organization against the possible threats and
issues. The security plan below is designed for the purpose of providing better support towards
the Cyber café so that they can carry out their functionalities smoothly without any major cyber
issues. The key steps essential for designing a security plan are listed below:
 Establishing a proper risk management protocol that will ensure that the risks are
identified at the early stage
 Reinforcing proper network security for the purpose of establishing better security
 Proper awareness program for the purpose of enhancing the security aspect within Cyber
Cafe. This ensures that all the employees are educated about the issues.
 Protecting the Café against the malware
 Controlling the access that is provided towards the user on information
 Securing the configuration
 Managing the level of information that accessed by the different users
 Establishing a proper incident management protocol
 Monitoring the performance of the security and networks
 Creating a proper protocol for providing access towards the information remotely
Conclusion
The security issues are the most emerging concern that is faced by the recent
organization. The need for proper cyber security has become one of the most essential

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components as this helps in engaging the users effectively. Cyber café mainly aim at offering
internet related services towards the users. However the director has identified that the
organization has become vulnerable towards the cyber-attacks and thus it is important to ensure
that proper cyber security is managed within the café. With the help of an effective cyber
security plan it will become easy to protect the information that is shared among the users. Thus
it is important to ensure that proper security policies are designed for the purpose of protecting
the systems performance. The report has focused on identifying the key issues and threats that
are faced by Cyber café while organizing their activities. Beside this the paper has also focused
on designing a proper security plan for the purpose of protecting the Cyber café organization
from unwanted threats.