Cybersecurity Incident Report: Analysis of Zoom Security Breach

This report analyzes a cybersecurity incident concerning Zoom, a popular video conferencing service. The assignment begins with a summarization of the event, which includes the security vulnerabilities that were exposed during the COVID-19 pandemic, often referred to as "Zoombombing." It highlights the hiring of the former Chief Security Officer of Facebook to address these security concerns. The report then reflects on the significance of the incident, emphasizing Zoom's efforts to improve security and the importance of network security measures for businesses. It discusses potential mitigation strategies, such as the use of out-of-band network management and validating software and hardware. The broader impact of the event is also examined, including the ripple effects on other video conferencing platforms like BlueJeans and Intermedia AnyMeeting, as well as the need for other platforms like Skype and Uber Conference to identify and address their network security loopholes. References to relevant articles are also included to support the analysis.

Running head: CYBER SECURITY INCIDENT
Cybersecurity incident
Name of the Student
Name of the University
Author Note

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Q-1 Find a Cyber security-related current event, activity, or development in the news.
Briefly summarize the event and reflect on its significance. You should use any
legitimate news source (television, internet, periodicals, etc.) to support your topical
input. Questions to address might include:
• How might similar situations be mitigated?
• What is the broader impact of the event (e.g., nationally, globally, etc.)
Summarization of the event: The spreading the global pandemic has led to the
growth of Zoom, which is a popular video conferencing service which is mostly deployed in
the education sector (Zoombombing, 2020). There are security issues for all the online
meetings and classes which are conducted using this service, to address these security
concerns former Chief Security Officer of Facebook was hired.
Reflection on its significance: To maintain the privacy of the consumers, Zoom is
trying their best to improve the security of their online video platform so that their
exponential growth in this period of time is maintained. Most of the digital-savvy businesses
can understand the ways of protecting the privacy of the business enterprise customers using
the network security measures which are being taken by this organization.
Mitigating similar situations: On the other hand, it can be said that the
organizational network of this video conferencing service could have been secured with the
deployment of out-of-band (OoB) network management. Validating the software and
hardware used by the consumers of this business could have been more useful in this business
to reduce the privacy threats coming from social engineers.
Broader impact of the event: This event had a huge impact on most of the other
video conferencing platform in the United States such as BlueJeans and Intermedia
AnyMeeting. Each of these organizations is now reviewing their network security options

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these days so that they can be capable enough to address threat coming from ethical hackers
such as zoom bombing (Karis, Wildman & Mané, 2016). From the global perspective, it can
be said that popular web conferencing software such as Skype and Uber Conference must be
identifying the network security loopholes so that the chances of cyberattacks is reduced.

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Reference
‘Zoombombing’: When Video Conferences Go Wrong. Nytimes.com. (2020). Retrieved 9
April 2020, from https://www.nytimes.com/2020/03/20/style/zoombombing-zoom-
trolling.html.
Karis, D., Wildman, D., & Mané, A. (2016). Improving remote collaboration with video
conferencing and video portals. Human–Computer Interaction, 31(1), 1-58.