Data Skills 1 Report: Identifying Trends in Care Home Data Analysis

This report analyzes data collected from three care homes: Dream Lodge, Silverside, and Bramble Lane. The analysis identifies key trends and patterns in resident feedback and complaint data, revealing shifts in resident preferences regarding various practices such as room temperature, bed maintenance, and activities. The report compares complaint data with resident data, highlighting differences in the volume and content of each dataset. It identifies best practice areas, such as competent and kind staff, good access to nurses and doctors, comfortable beds, good room temperature, and safe and clean facilities. Furthermore, the report pinpoints areas requiring management action, including late meals, poor quality meals, inadequate bathroom cleaning, and lack of family visits. Finally, the report acknowledges data limitations, such as missing data for certain themes and variations in sample sizes across the care homes, which impact the interpretation of results. The report concludes with a list of relevant references.

Data skills
1

Table of Contents
REFERENCES..............................................................................................................................15
2

Key trend and patterns in data
There are many patterns and trends in data which has been collected. It is found that
many residents complained about family visit practice in care home. But on other hand,
complaint of those essential practices which is followed in it where less. Similarly, ratio
between agree and disagree differed to a great extent. So, it can be observed that there is shift in
trend as negative answer were increasing as compared to positive one.
Along with that, it is found that there is change in trends as resident were preferring to
give positive answer to practices like room temperature, bed maintenance, activities, etc. hence,
negative response was less in them. also, in essential practice negative response was rising then
positive one. Therefore, there was change in pattern and trends within data.
Compare complaint data with resident data
Here, volume of both resident and complaint data differs. So, outcomes also varies of
these two data. however, there are some practices included in complaint data but not in resident
one. Hence, there is difference in percentage in it.
Identify and comment best practice area and why
Theme 1 staff are competent and kind to residents
Dream lodge Sliver side Bramble lane
Strongly disagree 9 38 62
Disagree 43 58 150
Agree 120 20 340
Strongly agree 28 4 48
3

Theme 2 beds are comfortable
Dream lodge Sliver side Bramble lane
Strongly disagree 12 42 65
Disagree 38 65 140
Agree 110 10 330
Strongly agree 40 3 65
4

Theme 3 access to nurse and doctor is good
Dream lodge Sliver side Bramble lane
Strongly disagree 8 5 66
Disagree 31 15 145
Agree 128 78 325
Strongly agree 33 22 64
5

Theme 4 meals are to good quality
Dream lodge Sliver side Bramble lane
Strongly disagree 5 45 70
Disagree 21 59 135
Agree 84 11 360
Strongly agree 90 5 65
6

Theme 5 room temperature is comfortable
Dream lodge Sliver side Bramble lane
Strongly disagree 28 15 62
Disagree 72 40 138
Agree 75 54 355
Strongly agree 25 11 45
Theme 6 dementia care provided is good
Dream lodge Sliver side
Strongly disagree 12 8
Disagree 15 14
Agree 36 5
Strongly agree 32 1
7

Theme 7 facilities are clean and safe
Dream lodge Sliver side Bramble lane
Strongly disagree 8 25 64
Disagree 16 62 148
Agree 40 25 360
Strongly agree 136 8 28
8

Theme 8 decoration is modern
Dream lodge Sliver side Bramble lane
Strongly disagree 6 32 40
Disagree 25 34 90
Agree 95 40 250
Strongly agree 74 14 220
Theme 9 regular activities are arranged for residents
Dream lodge Sliver side Bramble lane
Strongly disagree 21 28 50
Disagree 24 66 150
Agree 78 18 380
Strongly agree 77 8 20
9

It is interpreted from table and graph that in all 3 care homes there are several practices
which are followed in effective way. So, it is found that staff are competence and is kind to
resident. They deal with residents kindly and fulfil their needs. This is because many residents
strongly agreed and agreed with this question. Moreover, another practice which is best in it is
access to nurse and doctor. Here, also most residents agreed and strongly agreed with it that they
are easily able to interact with them. similarly, it is stated that residents also agreed and strongly
agreed that in care home bed provided are comfortable. They are able to sleep well in it. from
graph it is found that another best practice is good room temperature. The reason is positive
response of residents in it as most of them agreed.. however, at last it is analysed that in care
home all facilities are safe and clean. They follow this practice in effective way. Also, many
residents strongly agreed with it. therefore, they are some best practices in care homes
Identify key areas require management action
Theme 1 meals provided late
dreamlodge 75
Silverside 17
bramble
lane 0
10

Theme 2 poor quality meals
dreamlodge 150
Silverside 42
bramble lane 140
11

Theme 3 poor quality bathroom cleaning
dreamlodge 58
Silverside 17
bramble lane 160
Theme 4 lack of family visit
Dreamlodge 180
Silverside 130
bramble lane 540
12

By interpreting data it is evaluated that there are various areas which require
management action which needs to be taken in it. here, it is found that meals provided in care
home is late. There is delay in providing meals. This is because many residents complained
about it. but in bramble lane no data is available of it. alongside, another area that is found is
poor quality of meal. there was many complaints received from residents that is 150 from
dreamlodge, 42 from silver side and 140 from bramble lane. Besides that, complaint regarding
poor bathroom cleaning was high as well. here, 160 from bramble lane, 17 from silver side and
58 from dreamlodge. This area also require action to be taken. Another area identified is lack of
family visit. 180 residents of dreamlodge, 130 of silverside and 540 from bramble lane
complained about it. hence, these all are areas that require management action to be taken in care
homes.
Areas of data limitations
From analyzing data it is found that it consists of certain limitation in terms of volume
and collection. This means there lack something in data. with that it is not easy to interpret
outcomes. In this the first limitation is for some themes data was recorded or it showed that NA
usually in case of bramble lane care home. Thus, comparison can not be made between all 3 care
homes. Furthermore, one more limitation is that total frequency of data is not mentioned that
what is sample size of data. so, it restricts in analyzing results. At last sample size of data in all 3
13

care homes varies from one another. It means that it is not equal in them. Hence, in interpreting
results it has to be mentioned differently in it.
14

REFERENCES
Books and journals
Akhtar, P. and Ullah, S., 2019. Big data‐savvy teams’ skills, big data‐driven actions and
business performance. British Journal of Management, 30(2), pp.252-271.
Caputo, F., Cillo, V., Candelo, E. and Liu, Y., 2019. Innovating through digital revolution. The
role of Soft Skills and Big Data in increasing firm performance.
Meyer, M.A., 2019. Healthcare data scientist qualifications, skills, and job focus: a content
analysis of job postings. Journal of the American Medical Informatics Association, 26(5),
pp.383-391.
Zeng, C. and Zhang, J., 2019. Encoding multiple sensor data for robotic learning skills from
multimodal demonstration. IEEE Access, 7, pp.145604-145613.
15