Data Skills Report: Expanding Data and Best Practices Analysis

This data skills report presents an analysis of key trends in customer complaints across different golf courses (Bury Hill Golf, Willow Park Lakes, and Beavers Lake and Golf Park). The report utilizes data visualization techniques, including bar graphs, pie charts, and mean/standard deviation analysis, to compare complaint rates and survey responses. The analysis expands on the data by converting raw numbers into weighted average percentages to account for varying participant numbers. The report highlights best practices in the golf course industry and explores management objectives. It also addresses data limitations and references relevant academic sources. The report focuses on the comparison of customer satisfaction and service quality across the golf courses, identifying areas of strength and weakness for each location, and providing insights for improvement.