Database Design and Implementation Project for Diamond Video Rentals

This project report details the database design for Diamond Video Rentals, undertaken by IT Solutions. The assignment covers various aspects of system analysis and project management, including developing an organization chart, determining client requirements, creating a context diagram, and formulating a problem statement. It proposes recommendations, outlines information-gathering techniques, and evaluates hardware and methodologies. The project follows a waterfall SDLC model and includes an infrastructure implementation plan and detailed project planning with identified control structures. The report further presents a project review, a requirements document, and an evaluation of gathered feedback, providing a comprehensive overview of the database design and implementation process for the video rental business. The document also includes a bibliography of the resources used.

Running head: IT SOLUTIONS
IT SOLUTIONS- Database design
Name of the Student
Name of the University
Author Note

1IT SOLUTIONS
Table of Contents
Task 1: Develop an organization chart........................................................................................................2
Task 2: Determine Client requirements.......................................................................................................3
Task 3: Develop a context diagram.............................................................................................................4
Task 4: Develop problem statement............................................................................................................4
Task 5: Develop recommendation...............................................................................................................5
Task 6: information gathering planning.......................................................................................................6
Task 7: information gathering technique.....................................................................................................6
Task 8: hardware evaluation........................................................................................................................7
Task 9: evaluate methodology.....................................................................................................................8
Task 10: infrastructure implementation plan...............................................................................................8
Task 11: Project planning............................................................................................................................9
Task 12: identified control structures........................................................................................................12
Task 12: project review.............................................................................................................................13
Task 14: develop requirement document...................................................................................................14
Task 15: Gather feedback..........................................................................................................................15
Task 16: evaluate feedback........................................................................................................................17
Bibliography..............................................................................................................................................18

2IT SOLUTIONS
Task 1: Develop an organization chart
The business of Diamond video rentals is owned by John Vandrine. The organization
contains around 5000 members and 10,000 videos in stock. The organization have six permanent
staff and around six casual staff. The two most experienced supervisors of the organization are
Deb Papadopoulos and Dawn Schultz. They are among the permanent staff and focuses entirely
on supervising the running of the store. They work alternatively managing the whole shift so that
they can provide better customer services.
Danny Jones, Paul Trang, Mae Willis and Terry De Santo are also permanent staffs.
Their main motive is to prepare the roster for each shift so that they can organize the staffs. On
the other hand Ted Sloan is responsible for accounting and purchasing functions. Mary Johnson
focuses on preparing the rosters and payroll for the staffs. Each member plays a crucial role
within the organization and thus it becomes essential to understand their importance. Accounting
functions are mainly carried out with the help of accounting software package and other
functions are carried out manually. Deb and Dawn work mainly at the counter, handling rentals,
bookings and over dues

3IT SOLUTIONS
Task 2: Determine Client requirements
The major requirements of the new office includes 1 office assistant or customer service
clerk for managing the external activities, 1 manager and 6 sales staff for managing the sales
related activities. In addition the new setup will also include installation of LAN for new office.
The main aim is to ensure that each client is provided with proper support so that they can
achieve better services. In order to meet the client needs the organization has decided to review
the initial budget and the timing for implementing the new ideas. The organization will also
implement an effective hardware setup that can accommodate the needs and will ensure that the
functionality is being enhanced with the implementation of new system. The manager has
requested for implementing Microsoft windows XP professional within the workstation
operating system this will ensure better way of executing the activities. In addition to this the
workstations will be installed with Microsoft office XP and anti-virus for enhancing the services
provided towards the customer. The office will be installed with proper accounting software for
providing better and reliable facilities. The network will include share folders and resources and
will ensure that the internet connection is being successfully shared among the users. Beside this
it becomes essential to develop a system that will be able to meet the basic needs of each
customer. The document will hold the details regarding the number of new users that are going
to interact with the system, the need of proper printing functions and file sharing function.

4IT SOLUTIONS
Task 3: Develop a context diagram
Task 4: Develop problem statement
With the growing population it has been observed that the organization is facing serious
challenges to provide proper services towards the customers. Thus there is a huge need to
implement proper IT solutions that will be able to resolve the challenges. The main problem that
is concerned as important factor by John Vandrine is the decline in the business profit rate. Apart
from this the other problems that are faced by the system includes the excessive time that is
included in answering the queries of the customers and sometimes it has been observed that the
system fails to provide accurate information. Thus there is a huge need to implement measure
that will help in overcoming the above mentioned challenges.

5IT SOLUTIONS
Task 5: Develop recommendation
To:
From:
CC:
Date:
Subject: Recommendation for documentation and records management
With the growing needs of the customer it becomes essential to implement effective measures
that will help in improving the customer services. There is a huge need to implement automated
services that will be able to meet the customers need. The basic recommendation that will help in
improving the services are as follows:
 Organization need to implement electronic file management
 Determine the needs of storing and analyzing the data and implementing proper measures
that can support effective analysis
 Clients will be provided with online facilities so that they can check the availabilities of
videos
 The organization will implement social networking so that proper management can be
done within the system.
 After implementing new services it becomes essential to survey the customers feedback
 Documents will be managed within the database by proper data analyst so that they can
access and evaluate data within time.
 Customer relationship management system will be implemented that will ensure better
performance throughout the organization.

6IT SOLUTIONS
Task 6: information gathering planning
Information gathering technique offers an effective way of managing the data. The main
reason behind using this technique is to ensure that the collected data is able to benefit the
services offered by the organization. The two information gathering planning that is being used
for analyzing the data of Diamond video rental organization are interviews and questionnaires.
Interview is one of the efficient method of analyzing the data. This ensures that all the
concepts are made clearly between the interviewer and interviewee. The main strength of using
interview for information gathering is that it has the ability to collaborate with team members
and ensures that proper communication is maintained with the customers. The main drawback of
this method is that it is very time consuming and analysis takes a lot of efforts and time.
Questionnaire is one of the technique of information gathering that helps in analyzing the
facts deeply. This includes a set of questions that are to be answered by the respondents. The
respondents can be among the staffs or from a group of customers. The main advantages of using
this method is that it becomes easy to evaluate a large number of people. However apart from
this there are several disadvantages that comes along with the use of questionnaire is that the
responses varies widely and this leads to improper analysis of the data.
Task 7: information gathering technique
Interview with John Vandrine:
Question 1: what are the expectation with new system in the organization?
Question 2: how the challenges can be overcome in Diamond video rentals organization?

7IT SOLUTIONS
Question 3: how the customer base will be increased for the organization?
Question 4: what are the expectation with implementing computerizing business solution within
the organization?
Question 5: what approaches will you follow for managing the services provided towards the
customers?
Question 6: Which method will be selected by you for determining the lacks in the organization?
Task 8: hardware evaluation
Features Price from supplier 1
mayohardware
Price from supplier 2
TechBuy
Monitor $170 $180
Mouse $40 $42
Keyboard $30 $26
Hard drive $149 $100
Power supply $80 $59
System memory $80 $72
I/O cards $12 $45
Task 9: evaluate methodology
The methodology that is going to be used for the system development is the traditional
methodology that is waterfall method. The main aim behind using the waterfall SDLC
methodology is that it ensures that all the objectives associated with the system are defined

8IT SOLUTIONS
clearly. Each tasks are associated with the previous one in case of the waterfall model and this
ensures an effective way of managing the tasks. Thus it can be stated that the waterfall model is
the best suited methodology for the system.
Task 10: infrastructure implementation plan
The infrastructure plan typically includes network installation plan for
Task 11: Project planning
Task Name Duration Start Finish Predecessors
Video rentals 36 days
Wed
8/28/19
Wed
10/16/19

9IT SOLUTIONS
Initiation phase 36 days
Wed
8/28/19
Wed
10/16/19
start the project 3 days
Wed
8/28/19
Fri 8/30/19
initiate tasks 3 days Mon 9/2/19 Wed 9/4/19 2
clients
requirement analysis
3 days Thu 9/5/19 Mon 9/9/19 3
reviewing the
clients requirements
4 days Tue 9/10/19 Fri 9/13/19 4
Planning phase 12 days
Mon
9/16/19
Tue
10/1/19
determining the
stakeholders
requirements
4 days
Mon
9/16/19
Thu 9/19/19 5
analyzing
system requirements
3 days Fri 9/20/19 Tue 9/24/19 7
document
preparation
2 days
Wed
9/25/19
Thu 9/26/19 8
collecting the
existing data
3 days Fri 9/27/19 Tue 10/1/19 9
Execution phase 9 days
Wed
10/2/19
Mon
10/14/19
defining 2 days Wed Thu 10/3/19 10

10IT SOLUTIONS
standards 10/2/19
research on
networking equipment
3 days Fri 10/4/19 Tue 10/8/19 12
developing
proper standards
4 days
Wed
10/9/19
Mon
10/14/19
13
Closure phase 2 days
Tue
10/15/19
Wed
10/16/19
signing off
requirements
2 days
Tue
10/15/19
Wed
10/16/19
14
Resource
Names
Cost
$7,264.00
$7,264.00
project
manager
$480.00
project
manager,
system analyst
$768.00
project
coordinator ,pr
$768.00

11IT SOLUTIONS
oject manager
project
manager,
system analyst
$1,024.00
$2,208.00
project
manager,
system analyst
$1,024.00
software
analyst ,system
analyst
$576.00
project
manager
$320.00
project
coordinator
$288.00
$1,696.00
network
engineer
$192.00