Report on Decision Making and Change Management Using Vroom-Jago Model

This report examines decision-making processes using the Vroom-Jago Model within an organizational context, focusing on a scenario where an Operations Manager plans to hire additional consultants and expand business operations. It identifies potential resistance from the HR and Finance departments due to concerns over training costs, employee management, and investments in fixed assets. The report suggests addressing these issues by emphasizing the rationale behind the changes, prioritizing employee training, strengthening retention policies, and focusing on resource investments that enhance productivity. The analysis incorporates a decision tree to illustrate the process of addressing departmental concerns and implementing the proposed changes effectively.

1
Decision Making

2
Table of Contents
Decision made using Vroom-Jago Model.......................................................................................3
Resistance due to changes...............................................................................................................3
HR department issues..................................................................................................................3
Finance Department issues..........................................................................................................4
Addressing the issues.......................................................................................................................4
Decision Tree...................................................................................................................................5
References........................................................................................................................................6

3
Decision made using Vroom-Jago Model
The Vroom-Jago Decision Model is one such tool that guides a leader to determine
whether to take a decision alone or involve the group and to what extent the group needs to be
involved (Lührs, Jager, Challies & Newig, 2018). The Operations Manager has taken the
decision of hiring 15 additional consultants, 2 support staff and invest some fund in expanding
business space and equipment. In order to successfully implement these changes, the Operations
Manager required to use the Vroom-Jago Model basing upon its 7 questions. As a leader, the
operations manager will be focusing on finding a good solution of hiring new people to support
the business operations. The decision of implementing a flexible schedule with all the
consultants and providing with work from home up to three days per week will be considered.
The manager will have enough information to make the decision and consider a plan basing upon
his/her experience. The plan might work as it will be implemented for the benefit of the business
and this change will also be communicated to other departments. A disagreement might likely
arise in some departments.
Resistance due to changes
HR department issues
 As the operations manager wishes to expand, the HR department might resist due to
expenses on training and orientation while hiring new employees.
 The HR department may face the issue to managing new along with existing employees
and the organization structure.
Finance Department issues

4
 The Finance Department might not resist the investment in new office space and
equipment. Although this would expand the business operations, the Finance
department might be reluctant to invest in fixed assets and other resources.
 The dilemma can be in replacing the old assets because of change in technology.
Addressing the issues
The issues identified can be addressed first by making the management and employees
understand the rationale attached to this change. The HR department can reduce the expenses by
prioritizing the employee training and reducing employee turnover. The increased competition
can be addressed by strengthening employee retention policies where they can be motivated and
provided with a scope of internal promotions (Bode, Singh & Rogan, 2015). The Operations
Manager can resolve the issue with the Finance Department by incorporating changes only in
resources that would bring productivity.

5
Decision Tree
Employing 15 additional
consultants, 2 staff members
and invest in office expansion
Issues reflected by HR
Department
Prioritizing expenses
on training and talent
building
Reducing employee
turnover,
strengthening
employee retention
policies
Issues reflected by
Finance Department
Making changes only
in necessary resources

6
References
Bode, C., Singh, J., & Rogan, M. (2015). Corporate social initiatives and employee
retention. Organization Science, 26(6), 1702-1720.
Lührs, N., Jager, N. W., Challies, E., & Newig, J. (2018). How Participatory Should
Environmental Governance Be? Testing the Applicability of the Vroom-Yetton-Jago
Model in Public Environmental Decision-Making. Environmental management, 61(2),
249-262.