Decision Making in Organizational Context: Applying Key Concepts

This essay explores decision-making within organizations, focusing on the impact of biases, bounded rationality, systems thinking, and judgment. It uses case studies of Apple and McDonald's to illustrate these concepts. The analysis of Apple's HR recruitment process highlights how judgment and bounded rationality influence hiring decisions, while the McDonald's case examines how systems thinking and bias recognition are crucial in selecting an enterprise system to improve operational efficiency. The essay concludes that effective decision-making relies on organizational systems, available information, and cognitive limits, emphasizing the importance of understanding and mitigating biases to enhance the quality of decisions.