HC1062 Group Report Appendix: Decision Making and Problem Solving

This document serves as an appendix for a group report focused on decision-making and problem-solving within the context of a specific course (HC1062) at Holmes Institute. The appendix meticulously outlines the group's composition, including full names, student ID numbers, and contact information for all members. It details the chosen topic for the group assignment and provides a clear allocation of tasks among the members, ensuring each individual's contribution is defined. A comprehensive Gantt chart is included, illustrating the project's timeline, deadlines, and allocated tasks. Furthermore, the appendix presents a list of references, along with the key themes and reasons for their selection, demonstrating the research foundation of the group's work. It also includes a detailed record of group meetings, encompassing dates, times, venues, and discussions held. Finally, the appendix includes a section outlining the group's expectations, challenges encountered, and insights gained during the assignment, alongside a description of the group tools used for collaboration.

HC1062 Decision making and problem solving APPENDIX
GUIDELINES 1
HC1062 DECISION MAKING AND PROBLEM SOLVING
Appendix for Group
Report
After forming the group, you must confirm your group members’ details in writing with
your lecturer. Note that once you do so, your group members are fixed and cannot be
changed. The group size should be 3, but your lecturer may allow a maximum of 4. It is
essential that every member makes a significant valid academic contribution to the team
result.
As you start to work on your group report, you are required to assimilate this Appendix, to
be submitted via a link on the UNIT blackboard site in week 8, by Friday 5 pm.
What should be included in the appendix?
1. All the group member details-full name, student id numbers, contact phone
numbers.
2. The topic chosen for your group assignment
3. Allocation of the tasks for each member in the
group. You may utilize this format for the above:
Topic Chosen:
Student ID First Name Family Name Contact Phone
Number
Allocated
Task(s)
4. A Gantt chart showing the working plan towards completion of the group
assignment. This chart must have every allocated task, deadlines and dates clearly
stated.
[See Gantt chart example, feel free to use your own style]

HC1062 Decision making and problem solving APPENDIX
GUIDELINES 2
Gantt Chart
5. Each student to list at least five references and sources for their chosen part. [Final
assignment must contain these references plus any others that are cited or used].
Student
ID
References Key theme / Reason
for choosing this?
1. 1. Commonwealth Bank Australia (2019). Annual
Report. [online] Melbourne: CBA. Available at:
https://www.commbank.com.au/content/dam/commbank
/about-us/shareholders/pdfs/annual-reports/CBA-2019-
Annual-Report.pdf [Accessed 12 Sep. 2019].
The key theme in this is
identifying the current
management issue of
CBA, which is ethical
issues in accounting.

HC1062 Decision making and problem solving APPENDIX
GUIDELINES 3
The key theme in this is
identifying the current
management issue of
CBA, which is ethical
issues in accounting.
The reasons for this is to
identify the after effects
of the
management/ethical
issues of CBA, and how
it affected the company
This journal article
identifies the role of
managers during
decision making, and
how CBA lacked in it
2. Farrer, M. (2019). Commonwealth Bank profit falls
amid money-laundering scandal. [online] the Guardian.
Available at: https://www.theguardian.com/australia-
news/2018/feb/07/commonwealth-bank-profit-falls-amid-
money-laundering-scandal [Accessed 12 Sep. 2019].
3. Livingstone, K. (2019). After damning the
Commonwealth Bank's management, regulators want
the bank to fix itself. [online] The Conversation. Available
at: https://theconversation.com/after-damning-the-
commonwealth-banks-management-regulators-want-the-
bank-to-fix-itself-95862 [Accessed 12 Sep. 2019].
4. Tarka, P. (2018). The views and perceptions of
managers on the role of marketing research in decision
making. International Journal of Market Research, 60(1),
pp.67-87, [Accessed 12 Sep. 2019].
5. Sidhu, B. and Tan, H. (2011). The Performance of
Equity Analysts During the Global Financial
Crisis. Australian Accounting Review, 21(1), pp.32-43
[Accessed 12 Sep. 2019].
2. 1. Abubakar, A., Elrehail, H., Alatailat, M. and Elçi, A.
(2019). Knowledge management, decision-making style
and organizational performance. Journal of Innovation &
Knowledge, 4(2), pp.104-114, [Accessed 12 Sep. 2019].
Identifies the major
problem with CBA,
dating its entire history.
Views of the APRA
report and the
government on the CBA
issue
2. Tarka, P. (2018). The views and perceptions of
managers on the role of marketing research in decision
making. International Journal of Market Research, 60(1),
pp.67-87, [Accessed 12 Sep. 2019].
3. Al-Tarawneh, H. (2011). The Main Factors beyond
Decision Making. Journal of Management Research,
4(1), [Accessed 12 Sep. 2019].
4. Maddock, R. (2019). How Commonwealth Bank got
itself into such a mess. [online] Australian Financial
Review. Available at: https://www.afr.com/opinion/cbas-
ordeal-does-australia-a-service-20180502-h0zizj
[Accessed 12 Sep. 2019].
5 Pash, C. (2019). APRA's report on CBA highlights
problems with leaders not 'walking the walk' on values.
[online] Business Insider Australia. Available at:
https://www.businessinsider.com.au/apras-report-on-cba-
highlights-problems-with-leaders-not-walking-the-walk-
on-values-2018-5 [Accessed 12 Sep. 2019].
3. 1. Asrar-ul-Haq, M. and Anwar, S. (2018). The many
faces of leadership: Proposing research agenda through
a review of literature. Future Business Journal, 4(2),
pp.179-188, [Accessed 12 Sep. 2019].
This work highlights the
importance of leadership

HC1062 Decision making and problem solving APPENDIX
GUIDELINES 4
in ethical issues
The key theme in this is
identifying the current
management issue of
CBA, which is ethical
issues in accounting.
2. Australian Centre for Financial Studies. (2019). How
Commonwealth Bank got itself into such a mess - ACFS.
[online] Available at:
https://australiancentre.com.au/publication/commonwealt
h-bank-got-mess/ [Accessed 12 Sep. 2019].
3. Bird, H. (2019). After damning the Commonwealth
Bank's management, regulators want the bank to fix itself
- SmartCompany. [online] SmartCompany. Available at:
https://www.smartcompany.com.au/finance/commonweal
th-bank-management-report-regulators-want-bank-fix/
[Accessed 12 Sep. 2019].
4. Carcello, J. (2012). Human Capital Challenges Facing
the Public Company Auditing Profession. Current Issues
in Auditing, 2(1), pp.C1-C12, [Accessed 12 Sep. 2019].
5. Fu, Y., Carson, E. and Simnett, R. (2015).
Transparency report disclosure by Australian audit firms
and opportunities for research. Managerial Auditing
Journal, 30(8/9), pp.870-910, [Accessed 12 Sep. 2019].
4. 1. McIlroy, T. and Tadros, E. (2019). 'Whistleblowers can
speak up': Labor's Deborah O'Neill on audit probe.
[online] Australian Financial Review. Available at:
https://www.afr.com/politics/federal/whistleblowers-can-
speak-up-labor-s-deborah-o-neill-on-audit-probe-
20190814-p52gwl [Accessed 12 Sep. 2019].
Focuses on safeguarding
the whistleblowers. The
main issue here is audit
in the accounting
process of the bank. This
is an ethical
management issue.
Hence, it is essential to
ensure that people who
try to maintain the
sanctity of the company
are safeguarded.
This article identifies all
the ethical application of
accounting professionals
and is sued to highlight
the issues in CBA
2. Ryan, P. (2019). Internal auditors urged 'to lift their
game' in raising red flags. [online] ABC News. Available
at: https://www.abc.net.au/news/2018-05-22/banking-
royal-commission-auditors-need-to-lift-their-game/
9786218 [Accessed 12 Sep. 2019].
3. Todorović, Z. (2018). Application of Ethics in the
Accounting Profession with an Overview of the Banking
Sector. Journal of Central Banking Theory and Practice,
7(3), pp.139-158, [Accessed 12 Sep. 2019].
4. Gunz, S. and Thorne, L. (2016). Introduction to
Thematic Symposium on Accounting
Professionalism. Journal of Business Ethics, 142(2),
pp.199-20, [Accessed 12 Sep. 2019].
5. Melé, D., Rosanas, J. and Fontrodona, J. (2016).
Ethics in Finance and Accounting: Editorial
Introduction. Journal of Business Ethics, 140(4), pp.609-
613, [Accessed 12 Sep. 2019].

HC1062 Decision making and problem solving APPENDIX
GUIDELINES 5
6. All the correspondence towards working on the group assignments must be
recorded, this would include but not limited to emails, WhatsApp messages, USB file
exchanges, group discussion, text messages, record of telephonic conversations etc.
7. Details of a minimum of five group meetings held face-to-face to be provided. Each
meeting must be documented in the following format
Meeting No. ……: Date ………………….Time …………………… Venue ………………
Student ID Name Points discussed If absent
state the
reason
1.
2.
3.
4.
8. Our group expectations are:
Our group has fairly simple expectations from this assignment. On getting
this project about decision making, we decided to first outline our personal
requirements for learning from this module. Since it’s an interactive module
which requires us to work in team, it was essential for us to work together
and focus on identifying how we can play on strengths, identify our lacks and
ensure that we are able to help each other.
To outline our expectations:
 To gain knowledge about various aspects on the working of
commonwealth Bank of Australia and the issues it has
 To understand the essentials of management and problem solving
 To work on understanding and formulating solutions to the problem
 To understand solution centric approach to a problem
9. We experienced the following challenges during this assignment:
Since we are a diverse group, there were several challenges that we faced.
However, the team was quite receptive and communication was really good.
The first issue we faced was understanding each other’s point of view during
discussions. The arguments tend to become heated at times and this created
some problems amongst the members of the team.
Second, we were not able to focus on problem solving, and rather got stuck
with the problem only. The approach towards finding the solutions was not
good at all, however, later when we introspected and reevaluated our
approach, all things fell into places.
10. At the completion of the assignment we have the following insights:
This module was one of the most interesting modules we had for this
semester. The report we worked on, for management issues of
Commonwealth Bank, allowed us to understand the different dynamics of
team work, management of huge organizations and most importantly how
decision making is affected in such large organizations.

HC1062 Decision making and problem solving APPENDIX
GUIDELINES 6
Following are the learnings we had from the assignment:
 This assignment helped us in thinking laterally and in a more creative
manner
 The assignment improved our approach towards solution centric
thinking
 The assignment helped us communicate better with each other, in a
more clear and precise manner as well

HC1062 Decision making and problem solving APPENDIX
GUIDELINES 7
Group tools
Your instructor chooses which communication and collaboration tools are
available to your group. If you want to use a tool but don't find on your
group's page, ask your instructor to enable it.
Group Tool Description
File Exchange Group members and instructors can share files in this area. All
members can add and delete files, regardless of who added
them.
Group Blog In the group area, all members of a group can create entries for
the same blog and build on each entry. All course members can
read and comment on a group blog, but they can't make posts
unless they are members of the group. Instructors can choose
to grade group blogs. All group members receive the same
grade.
Group Journal In the group area, all members of a group can view each other's
entries. Only group members and instructors can view a group
journal. Instructors can choose to grade group journals. All
group members receive the same grade.
Send Email Group members can email individual members or the entire
group.
You can't create folders in file exchange. With your group,
decide how you want to name files so that they are easier to
locate in a long list.
Add a file to the file exchange
Group Tools > File Exchange > Add File
Add a name for file you want to upload. Browse for the file and submit.
You can also delete any file if you wish. On the File Exchange page, select Delete
in the file's menu. But it would be good to keep all the files for any future reference.
Group Blog
All the group members can discuss about the assignment by using
Group Blog. Once you are allocated in a group, you can see this
function. Group

HC1062 Decision making and problem solving APPENDIX
GUIDELINES 8
> Group Tools > Group Blog > Create Blog Entry.