Education/Training on 'Decision-Making Systems' Software Report

This report outlines a comprehensive education and training program for Google employees on 'Decision-Making Systems' software. The project aims to enhance employee skills and improve the efficiency of Google's operations. The report details the project objectives, team roles, and project stages, including planning, execution, and evaluation. It presents key deliverables such as a detailed schedule, budget, and risk assessment. The report utilizes project management tools like Work Breakdown Structure (WBS), Gantt charts, and network diagrams to illustrate project timelines and dependencies. It also includes a quality plan to ensure the training meets its objectives and a risk log to identify potential challenges. The budget and resource allocation are carefully considered, and the training program encompasses various stages, from defining requirements to project closeout, with an emphasis on feedback and continuous improvement.

Running head: EDUCATION/TRAINING ON ‘DECISION-MAKING SYSTEMS’ SOFTWARE
Education/Training on ‘Decision-Making Systems’ Software
Name of the Student
Name of the University
Author Note

1EDUCATION/TRAINING ON ‘DECISION-MAKING SYSTEMS’ SOFTWARE
Table of Contents
Introduction......................................................................................................................................2
Google..............................................................................................................................................2
Project Objectives............................................................................................................................3
Project Team and Their Roles.........................................................................................................3
Internal Stakeholders...................................................................................................................3
Project Stages and Key Deliverables...............................................................................................4
Project Time Management...............................................................................................................6
Work Breakdown Structure.........................................................................................................6
Activity List.................................................................................................................................6
Gantt Chart...................................................................................................................................8
Network Diagram......................................................................................................................12
Critical Path...............................................................................................................................13
Budget............................................................................................................................................13
Quality Plan...................................................................................................................................15
Risk Log/Register..........................................................................................................................16
Risk Severity Matrix..................................................................................................................17
Conclusion.....................................................................................................................................17
Bibliography:.................................................................................................................................19

2EDUCATION/TRAINING ON ‘DECISION-MAKING SYSTEMS’ SOFTWARE
Introduction
The aim of this report is to present a theory on the delivery of a successful education or
training on ‘Decision Making Systems’ software as it needs various aspects related to the
successful delivery of the training. A new implementation of system within the existing system
of the Google will be needing a training/education program in manner to maintain the efficiency
of the project. The purpose of this report is to put emphasis on the objectives related to the
successful delivery of the training program and this needs various project management tools and
techniques in manner to deliver the project successfully. Planning the project or project-planning
can is the very first activity for every project and this report presents the Gantt Chart, and WBS
representation of the activities included in this training program. This report also presents the
scheduling and Budgeting of the training program through using MS Project.
Google
It is a multinational technology company that is contributing in make the world a better
place through presenting internet-relatred products and services. Google is developing software,
hardware, cloud computing, machine learning search, and many more IoT devices that is
benefitting the world. Various official products and services are also being offered by the
Google. The whole organization is comprised of 73,992 employees around the globe and
implementing decision making software will be needing proper education and training on how
efficiently accomplish the tasks.

3EDUCATION/TRAINING ON ‘DECISION-MAKING SYSTEMS’ SOFTWARE
Project Objectives
 To deliver the training/education program on ‘decision-Making systems’ software
successfully to the employees of Google
 To ensure that planning is efficient and effective throughout the project life cycle
 To express the roles and responsibilities of different stakeholders before and during
execution of the project
 To present a critical path for the delivery of the project
 To schedule the budget of the whole project
 To measure the quality of the project through quality plan
 To measure the risks that might arise during the execution of the project using risk
register
Project Team and Their Roles
There are various stakeholders involved in this project and these stakeholders can be
divided into two groups namely, internal and external stakeholders.
Internal Stakeholders
Participants: Their role is to participate in the training program and gather knowledge in
manner to enhance their capability of deliverables. It is the reponsibility of the participants
(employees of Google) to take participate in every meeting and provide attention to the
knowledge and skills those are being delivered in the training program. “Slack time” during the
training and enhancing the promotability and employability are the responsibilities of the
participants.

4EDUCATION/TRAINING ON ‘DECISION-MAKING SYSTEMS’ SOFTWARE
Trainer: Trainer’s role is to provide training to the Google’s employees and improve their
exixting skills about the desicion-making software in manner to improve the efficiency of the
employees alongwith the application of software. It is their responsibility to enhance the
knowledge and skills of the employees and application of the software with complete efficiency.
Participants’ manager: To manage the whole project, a project manager role is very
crucial and shjould be given importance in manner to deliver the project successfully. Project
manager is responsible for managing the team and their roles within the whole project.
Resource Manager: Aranging the resources needed for the training/education program
will be delivered by the manager for example system, venue, projectors, demo software etc. It is
his responsibility that the needed resources are available for the whole training program.
Technology manager: Technology responsible will manage all the technical resources
such as wires, mic, screens and other technical tems. It is his responsibility that all the
technology is available during the execution of the project.
Project Stages and Key Deliverables
There are various stages involved in this program that includes project planning, project
execution, project evaluation, and project closure. Project planning includes the scheduling of the
activities, budgeting and risk estimation those have been indicated in the WBS chart presented in
the below project. Project execution includes the roles of the resource manager, manager, trainer,
and other stakeholders and focuses on delivering the training to the employees of Google on how
to use decision-making systems software with complete efficiency. After delivering this phase,
nest phase focuses on the project evaluation that can be represented as the quality management
and feedbacks gathered from the employees and the trainers. This includes monitoring and

5EDUCATION/TRAINING ON ‘DECISION-MAKING SYSTEMS’ SOFTWARE
controlling the stakeholders, their roles and responsibilities in the project. This also focuses on
how to motivate the participants towards the achievement or the goals projected by Google.
Following are the key deliverables of the project:
Detail schedule: It covers all the activities and tasks involved in the project, roles and
responsibilities of the individuals in the project, and the critical path those have been depicted
through the WBS chart and Gantt chart.
Budget: Budget has been presented related all the resources involved in the training or
education program for the represented software.
Constraints or Assumptions: Assumptions has been made that after the training and
responses gathered about the training there will be not any training or education program again
and the whole project will be executed only once. Risks in the project, Change Management
Strategy, Project Quality Management, and Project Kick-Off are the key deliverables of this
project.

6EDUCATION/TRAINING ON ‘DECISION-MAKING SYSTEMS’ SOFTWARE
Project Time Management
Work Breakdown Structure
Activity List
Task Name
Educating/Training Business Executives on the use of 'Decision-Making' software
Project Planning
Project Scope
Project Objectives
Project Resource Plan
Project Schedule

7EDUCATION/TRAINING ON ‘DECISION-MAKING SYSTEMS’ SOFTWARE
Project Communications Plan
Project Kick-off
Project Budget
Defining Requirements of Training
Review Software Roadmap
Identification of Departments
Identification Department Liaison
Review Existing Skill of Members
Review Skill required for software
Skills Gap Analysis
Defining Technical Requirements
Define Required Materials for Training
Select Vendor for Training
Training Request For Quotation
Identify Potential Vendors
RFQ Selection Criteria
RFQ Selection Team
Evaluate Responses on RFQ
Training Vendor Selection
Training Vendor Presentations
Training Vendor Contract
Training Preparation
Location for Training
Implementation of Technical Requirements
Materials for Training
Customize and Review Training Materials

8EDUCATION/TRAINING ON ‘DECISION-MAKING SYSTEMS’ SOFTWARE
Feedback Forms
Materials and Courseware
Instructor
Room Reservations
Finalize Schedule
Catering Arrangements
Staff Notifications
Training
Trainers Training
Training Sessions for General Staff
System Users
System administrators
Project Closeout
Project Lessons Learned
Evaluate Feedback
Distribute Supplemental Materials of Training
Gantt Chart
Task Name Duration Start Finish
Educating/Training Business Executives on the use
of 'Decision-Making' software 79 days Fri 11/24/17 Wed 3/14/18
Project Planning 12 days Fri 11/24/17 Mon 12/11/17
Project Scope 1 day Fri 11/24/17 Fri 11/24/17
Project Objectives 1 day Mon 11/27/17 Mon 11/27/17
Project Resource Plan 5 days Tue 11/28/17 Mon 12/4/17
Project Schedule 1 day Tue 12/5/17 Tue 12/5/17

9EDUCATION/TRAINING ON ‘DECISION-MAKING SYSTEMS’ SOFTWARE
Project Communications Plan 1 day Wed 12/6/17 Wed 12/6/17
Project Kick-off 1 day Thu 12/7/17 Thu 12/7/17
Project Budget 2 days Fri 12/8/17 Mon 12/11/17
Defining Requirements of Training 14 days Tue 12/12/17 Fri 12/29/17
Review Software Roadmap 2 days Tue 12/12/17 Wed 12/13/17
Identification of Departments 1 day Tue 12/12/17 Tue 12/12/17
Identification Department Liaison 1 day Wed 12/13/17 Wed 12/13/17
Review Existing Skill of Members 3 days Thu 12/14/17 Mon 12/18/17
Review Skill required for software 3 days Tue 12/19/17 Thu 12/21/17
Skills Gap Analysis 2 days Fri 12/22/17 Mon 12/25/17
Defining Technical Requirements 2 days Tue 12/26/17 Wed 12/27/17
Define Required Materials for Training 2 days Thu 12/28/17 Fri 12/29/17
Select Vendor for Training 22 days Mon 1/1/18 Tue 1/30/18
Training Request For Quotation 4 days Mon 1/1/18 Thu 1/4/18
Identify Potential Vendors 2 days Mon 1/1/18 Tue 1/2/18
RFQ Selection Criteria 1 day Wed 1/3/18 Wed 1/3/18
RFQ Selection Team 1 day Thu 1/4/18 Thu 1/4/18
Evaluate Respones on RFQ 2 days Fri 1/5/18 Mon 1/8/18
Training Vendor Selection 10 days Tue 1/9/18 Mon 1/22/18
Training Vendor Presentations 2 days Tue 1/23/18 Wed 1/24/18
Training Vendor Contract 4 days Thu 1/25/18 Tue 1/30/18
Training Preparation 12 days Wed 1/31/18 Thu 2/15/18
Location for Training 4 days Wed 1/31/18 Mon 2/5/18
Implementation of Technical Requirements 4 days Wed 1/31/18 Mon 2/5/18
Materials for Training 2 days Tue 2/6/18 Wed 2/7/18
Customize and Review Training Materials 2 days Tue 2/6/18 Wed 2/7/18

10EDUCATION/TRAINING ON ‘DECISION-MAKING SYSTEMS’ SOFTWARE
Feedback Forms 2 days Thu 2/8/18 Fri 2/9/18
Materials and Courseware 1 day Thu 2/8/18 Thu 2/8/18
Instructor 1 day Fri 2/9/18 Fri 2/9/18
Room Reservations 1 day Mon 2/12/18 Mon 2/12/18
Finalize Schedule 1 day Tue 2/13/18 Tue 2/13/18
Catering Arrangements 1 day Wed 2/14/18 Wed 2/14/18
Staff Notifications 1 day Thu 2/15/18 Thu 2/15/18
Training 16 days Fri 2/16/18 Fri 3/9/18
Trainers Training 10 days Fri 2/16/18 Thu 3/1/18
Training Sessions for General Staff 6 days Fri 3/2/18 Fri 3/9/18
System Users 3 days Fri 3/2/18 Tue 3/6/18
System administrators 3 days Wed 3/7/18 Fri 3/9/18
Project Closeout 3 days Mon 3/12/18 Wed 3/14/18
Project Lessons Learned 1 day Mon 3/12/18 Mon 3/12/18
Evaluate Feedback 1 day Tue 3/13/18 Tue 3/13/18
Distribute Supplemental Materials of Training 1 day Wed 3/14/18 Wed 3/14/18

11EDUCATION/TRAINING ON ‘DECISION-MAKING SYSTEMS’ SOFTWARE