Comprehensive Business Decision Making Report: UKCBC College Analysis

This report provides a comprehensive analysis of business decision-making processes, specifically focusing on student experiences and perceptions at UKCBC College. The study encompasses various stages, beginning with data collection through primary and secondary sources, including the de...Read More

BUSINESS DECISION
MAKING

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Data collection through different sources.........................................................................1
1.2 Research methodologies and sampling framework used in the research ........................2
1.3 Design a questionnaire from collected information.........................................................3
TASK 2............................................................................................................................................5
2.1 Summarising the data collected from research ................................................................5
2.2 Analysis of the outcome...................................................................................................7
2.3 Measure of dispersion.......................................................................................................8
2.4 About quartile, percentile and correlation and coefficient...............................................9
TASK 3..........................................................................................................................................10
3.1 Presentation of data through various charts and graphs.................................................10
3.2 Representation through Trend line.................................................................................11
3.3 PPT.................................................................................................................................13
3.4 Formal report from research conducted in UKCBC college..........................................24
TASK 4..........................................................................................................................................25
4.1 Processing tools used at various level in organisation...................................................25
4.2 Presentation of critical path through provided activity..................................................26
4.3 Using financial tool for decision making.......................................................................27
CONCLUSION .............................................................................................................................28
REFERENCES..............................................................................................................................29

INTRODUCTION
Business decision making is an important aspect of any business that help them to take
corrective decision regarding success organisations. The motto of organization can be fulfilled
through implementing effective plan to achieve research objectives. Under this project report as a
representation appointed by the committee to know about experiences of students and young
generation about UKCBC college.
So with this regard a proper research survey through collecting data from various
respondents (Ariely and Berns, 2010). Basically, business is mostly depend on effective decision
taken by company to achieve its set vision and mission. It is an important part for any business
concern to manage its business in such a way to increase the performance and stability of its
existence in coming year. The report summarise of various task which are began with conducting
survey through various sources like primary and secondary.
Research is done by filling questionnaire from students of UKCBC college. In the middle
phase of report talks about athematic mean, median and mode form the data collected. On the
basis of which different charts and graphs are being prepared. It also incudes a formal report on
the basis of data collected from the students and staff's. In the last part it consist of various
financial tools those are help in taking appropriate decision. A network diagram is being
designed from the given information and evaluated on that basis. All analysis is based on proper
evaluation of data regarding UKCBC college.
TASK 1
1.1 Data collection through different sources
A plan is a detail document that exact various steps as well as the series that need to be
considered collection of data in the provided research. An effective decision can be use to avoid
various mistakes and errors those are arises because of improper implementation of resource
methodology. so there are different sources which are available with the researcher to evaluate
data in proper manner (Casadesus-Masanell and Ricart, 2011). Primary and secondary data are
mainly two sources that are use to college information regarding youth reaction about their
experiences with UKCBC college. There are various aspects to be considered such as
environment, faculties and eduction level.
Data collection Plan

There are two ways through which data can be collected one is from :
Primary sources: Under this method various perception of students and their interest in
measuring their college reputation by asking various questions, conducting interviews and
personal observation (Chang, Van Witteloostuijn and Eden, 2010). As the data would be
collected for the first time chance of biasses would be less.
Secondary data: It is an other way of data collection which done through using college
past data those are in the form of numbers, graphs and charts. Statistical data are used in this
research project. It saves time and cost of researchers because they are being already used by
other person. Such as literature, evidences and historical information or any past records.
So, both the sources are important but primary sources are more accurate because they
are collected first time so it will be free from biasses. Likewise, secondary data are just being
taken as supportive to compare past results with present outcomes. The sources of data collection
would be UKCBC college campus, that will include CSR, eduction level and study atmosphere
and many other aspects.
The survey will be conducted so that data can be collected and for that questionnaire has
been selected in the present case. In this set of questions will be asked from 60 students from all
the five campuses of the college. This will be used as by the use of questionnaire, accurate data
will be collected. In this funds will be required for which the budget is made at 4000 pounds and
will be conducted for one year.
1.2 Research methodologies and sampling framework used in the research
“ Research is based on entirely student experiences and their satisfaction about their
UKCBC college. It contains their thought and comments regarding college environment.
Regarding that a data collection plan is being designed by using various research methodologies
and sample framework”.
Research methodology: These are used as application of numerical data or information
through adopting various plan and methods to attain aims and objectives. It help to identified the
benefit and limitations of research those are applied in above mentioned data collection plan. The
main objective of research methodologies is to know the implication of survey about UKCBC
college. It help to identify various findings that would help to rectify the mistakes and take
appropriate decision (Gigerenze and Gaissmaier, 2011).

Sampling framework is used to know about the reaction of people and their behaviour
toward research conducted over UKCBC college. Mainly it has being used from two ways one is
quantitative and other is qualitative sampling. If everything goes well in this process then proper
research would be conducted accordingly. In this there are various methods by which sample
will be chosen and they include Quota, stratified, cluster, simple random and stratified sampling.
The best among them will be used by college. Random sampling is being used from the group of
people or students who are interested in providing information about their college easily. The
research begun with filling questionnaire from numerous students and staff's. Taking on to one
interactive session or by personal observation.
From the above use techniques in conducting research methodologies it will be helpful in
receiving appropriated results from applying various techniques and tools (Ho, Xu and Dey,
2010).
1.3 Design a questionnaire from collected information
Questionnaire is the most commonly used methods of the research in which the responses
of the sample will be collected with the help of the set of questions of which they will have to
provide the answers. The same has been drafted here in which the views and behaviour of the
students in relation to the college will be identified. This will be provided to the chosen sample
of 60 students.
Research Questionnaire: Student experience and their satisfaction from their UKCBC college.
Name:
Age group: 18 to 45
Year:
Occupation: a) Student ()
Q1. You are belong to which campus of UKCBC?
a) Park Royal Campus
b) Lords House campus
c) Oxford street campus
d) Cricket wood campus
e) went worth House

Q2. For which course, you have enrolled for?
a) Travel and tourism
b) social care
c) Accountant
d) Business management
Q3. Does the atmosphere of the UKCBC college was favourable ?
a) Yes
b) No
Q4. What is the best about UKCBC college?
a) Coordinative staff's
b) Classroom
c) Study atmosphere
d) Safety and security
Q5. Does the attitude of faculties acceptable?
a) Highly Acceptable
b) Acceptable
c) Neutral
Q6. Does the satisfaction level of students to their college effective?
a) Extremely satisfactory
b) Slightly satisfactory
c) Satisfactory
d) Not satisfactory
e) Neutral
Q7. What you gain most out from the college?
a) Skill and knowledge
b) Personality development

c) Positive attitude
d) learning techniques
Q8. Does the safety and security of students maintained by the college?
a) Highly maintained
b) Maintained
c) Not maintained
Q9. Does the college experiences will help?
a) Very helpful
b) helpful
c) Slightly Unhelpful
d) Unhelpful
Q10. Is any kind of way to improve performance of UKCBC college. If yes please provide ?
Ans..............................................................................................
…................................................................................................
Q.11 Additional comments and feedback. If any?
Ans...............................................................................................
…..................................................................................................
…....................................................................................................
Thank you for your valuable time to complete this questionnaire.
TASK 2
2.1 Summarising the data collected from research
The research is conducted from primary sources through filing questionnaire from
various respondents. Now it will be summarised it into percentage which will help in making
decision about correcting mistakes (Kahneman, Lovallo and Sibony, 2011).
Table: 1 Descriptive statistics

Explanation:
From the above information is computed by using statistical techniques and tools those
are discuss underneath:
Mean:- It is most broad and least difficult type of information estimation and elucidation
in which normal of every single given variable is measured. In this procedure, whole of at least
two set numbers is isolated by add up to number of factors. Along these lines, mean is resolved
through this normal technique by which choices are made for facilitate business operations.
Subsequently, deciding mean is normal fundamental strategy for information investigation and
measuring normal perspectives of respondents. This reflects as an essential means for research
analysis.
Median- It is considered as middle of gathered quantitative data. In which, vast number
of factors are divided into two sections and further staying middle value is acquired as middle. In
this way, middle estimation of general factors terms as middle of accumulated information. In
this way, middle is viable assessed an incentive for examining gathered information and

assessing resulting. In any case, middle is viable information elucidation part for information
accumulation.
Mode:- The most repetitive frequent number in factor considers mode in which
recurrence of numbers are considered. Under this procedure framework, repetitive factors are
dictated by which evaluated information is made. Furthermore, through assessing mode,
information examination is created that prompts to make decisions for working further business
exercises. In this manner, mode is considered as information translation instrument as
quantitative data for basic leadership process.
2.2 Analysis of the outcome
In the business there are various measures which are calculated and then on the basis of
that the decisions will be taken. It can be seen that mean, median and mode have been calculated
in relation to the various responses which are provided by the students. It has been found that
most of the students are satisfied with the services provided by the college. Also there are
various achievements which will be gained by them from the college. The facility of safety is
also maintained in relation to the college.
Mean: This is the average value of set of observation. However, this can be said that the
cited college needs to render effective strategy so that the business can utilise. In the given
research, mean is 58.35 for the total number of observations. It reflect that total majority of
students those are selected from the purpose of research.
Median: The value derive from total observation is 67 out of total 100 and it is the
number of divided group of amount in to more than one part. In order to analyse the data through
using median value. It can be determine that total growth rate is not constant in terms of rating
given to the students of UKCBC college. This particular variations is not so minimum and it
would be said that most of the respondents are clearly driven valuable answer to there questions
those are been asked from them.
Mode: It is the total outcomes which is represented maximum times such as in the above
situation it comes to be 10. The rating of 10 to UKCBC multiple times in data value is
representing more effective outcomes for the researcher. There are some students who thought
that relevant college is not implementing better facilities and educational benefits.

2.3 Measure of dispersion
It can be said that numerical accumulation of results which is generated with relation to
portfolio. It is appear among given customers and other in the form of variances. The main aim
of the evaluating measure of dispersion is to minimise risk of uncertainty and risk those are
arises during research process (Schaltegger and Burritt, 2010). It is categorises into two part:
Absolute measure of dispersion: It is a kind of data which is taken as original units as
primary observation that has to be in absolute in nature. It is the combination of various range,
mean value, quartile and standard deviation etc.
Relative measure of dispersion: It can be said that two or more than two variables of
data that are measured through using this method. It is done to identified best possible alternative
that would be helpful in maximising productivity and gain for the company or any other
institutions (Smith, Binns and Tushman, 2010). This said to be most suitable measure because
results are generated in accurate manner.
Rank Q3 Q4
1 10 1 1
2 15 3 1
3 10 2 3
4 11 1 1
5 20 2 2
6 65 3 1
7 69 2 2
8 64 2 3
9 70 3 4
10 60 2 1
11 75 1 2
12 50 1 1
13 85 3 3
14 87 2 1
15 79 1 2
16 90 1 3
17 82 4 1

18 85 2 1
19 75 1 3
20 65 4 2
Standard deviation 38.89
2.1
213
203
436
0.7
071
067
812
Minimum range 10 1 1
Maximum range 90 4 4
From the above mention data it has been seen change in variety of range that when it
comes in terms of satisfied students the standard deviation is 1.62 and with relation total number
of students which is 60 (Sosna, Trevinyo-Rodríguez and Velamuri, 2010). likewise, ranges of
also maximum in relation of satisfied students that is positive sign for the research that they can
easily make results on that basis.
Standard deviation: It is known as tool that is used to determine gap that is arises in
between mean value and present value of the variable. The higher and lower deviation is the
matter of facts for the managers as the value is more higher. It means that SD is more far then
mean value. On the other hand, low SD is indicating less gap among total mean and current
amount of variables. The amount of risk is 38.8 % in the above outcomes. It is moderate and can
be effective for maximum respondents those are going into the same direction. The satisfaction
level of students are 2.1 and 0.7 respectively.
Range: It is known as the difference between upper and lower values in the set of
observations are considered as range. The minimum range in total ranking is about 10 and
maximum range is about 90.
Correlation Coefficient: This is the relationship between total number of students and
total number of students who are satisfied. The ideal correlation between two variable is
presumed to be the 0 to 1, but it should not goes in negative.
2.4 About quartile, percentile and correlation and coefficient
Quartile: It is a combination of various segments and variables those are linked in
UKCBC college. So division of group into small segments are required to be done by the

researcher. In order to calculate deviation or change among different segment it will be taken
into consideration (Turban, Sharda and Delen, 2011). There are mainly three types of quartile
that are exist in the while taking important decision. Lower quartile will shows 25% and next
middle quartile covers 50% and the final quartile is carry 75%.
Percentile: It is a kind of methods that are being used in various aspect of data collected
by the respondent. It will help to calculate relation between total number of students and the
satisfied students. It indicate a range which is fixed at 100. if anything is below from 100 the
project is not approved and if it goes max then it also not accepted so it have to be 100
percentile.
Correlation coefficient: It is represent relation among two or more variables those are
used by researcher in their projects. It is important tool in analyse the outcome from conducted
research project. It also be categories into negative and positive range if +1 it means perfect
correlation and if there is -1 it means negative correlation between two variables. The ideal range
of outcome would be comes in between these mentioned values (Tzeng and Huang, 2011).
According to calculation that has been draw a complete picture of systematic decision making
process through which it can be included various techniques and plan.
TASK 3
3.1 Presentation of data through various charts and graphs
Bar chart: It is group of data with rectangular bars those are proportional to the amount
that they showing. It can be represented vertically or horizontally (Vercellis, 2011).

1
3
5
7
9
11
13
15
17
19
0 10 20 30 40 50 60 70 80 90 100
10 15
10
11 20 65 69
64 70
60 75
50 85
87
79 90
8285
75
65
Bar chart
Rank
From the above mentioned data, it has been observed that ranking of students reviews is
is made according to the data collected from the numerous students (Wu and Pagell, 2011). That
shows tremendous impact on the UKCBC college as they are indicating highly reputed colleges
in London. But, if closely look into it a valid answer is come in front of us that number of student
are fluctuating in entire year. While in case of satisfied students it is looks similar but not that
much as compare to no. of students. Bar chart can only shows that increasing rectangular bar of
highest position of outcome.
Pie-charts: It is said to be division of results by using pie chart which shows what
amount of area that is covered by highest or lowest possible values (Yager and Kacprzyk, 2012).

1015101120
65
69
64
70
60
75
50
85 87
79
90
82
85
75
65
Pie-chart
1 2
3 4
5 6
7 8
9 10
11 12
13 14
15 16
17 18
19 20
From above mentioned pie chart it is being created that shows most area covered is 90
which is highest ranking marked from the researchers (Zikmund and et., al. 2013). It represent
total number of students that are enrolled in various year. As, from 1 to 5 is has not been any
difference as they are similar in numbers of students but 6 to 8 is increase from what it was in
previous year. So proper analysis is done to evaluate on the basis of area covered by students. In
last 9 is was increase drastically up to a extent that was the time in which maximum percentage
of students were enrolled. The student perception toward the college was admirably because all
research can be done on the basis of data collected from the students of UKCBC college
branches (Zsambok and Klein, 2014).
3.2 Representation through Trend line
Trend line chart: It refer to a chart or graph which indicate a kind of type of chart which
indicate information as a series of numbers those are represented through a line which is called
as markers linked through straight line segments. It is very common chart used by researcher in
their research work. It is a kind of geographical property or set of various points on a single chart
that help to predict a complete image of growth of UKCBC college.
Does the satisfaction level of students to their college effective? Respondent
a) Extremely satisfactory 40
b) Slightly satisfactory 20

c) Satisfactory 25
d) Not satisfactory 10
e) Neutral 5
0.5 1 1.5 2 2.5 3 3.5 4 4.5 5 5.5
0
5
10
15
20
25
30
35
40
45 40
20
25
10
5
Scatter diagram
Trend line showing satisfaction level
Respondent
Exponential (Respondent)
From the above mention scatter diagram, a trend line is represented in order to determine
the satisfaction level of students from the college UKCBC. It is clearly indicated that the students
those are extremely statistic are in the favour the college with 40 % views. The reset of them are
providing fluctuating reviews. The trend line is presented in the form of exponential series .
(Maxwell, Jeffrey and Lévesque, 2011). The number of respondents are providing more positive
outcomes fro the researchers.
According to Scatter chart, it is was seen that growth rate reflecting the large impact of
innovate students those are more familiar with their college. As a result they are taking
continuous admission in that college. The bar chart of satisfied students are also a positive sign
for college as to make any kind of change in future. It was recorded that minimum number of
students are satisfied and enrolment was just 5% from the total 100 respondents.

3.3 PPT

3.4 Formal report from research conducted in UKCBC college
To,
The Board of Directors
Subject: Business performance
4th July 2017
Introduction:
As, it has been seen that eduction is the most crucial aspects that is needed to be focus
by the management or any legal authorities. In can be analysis the status and essential
requirement that can be beneficial for the future development. It is necssary to determine strong
and weak points in the institution. Hence, in the present report data collected is evaluate to a
wide extent to estimate thinking ability of students towards the standard and education system
of UKCBC. In this all the information which has been obtained with the help of the survey will
be reported so that the agency will be able to take the required decisions.

Objectives:
The main object of the cited study is to collect relevant data from students of diverse
academic years so that the management could get to final conclusions concerned to the
standards of their college.
Research methodologies:
As, this part of research method a sample of 100 respondents is taken into consideration
through stratified and random sampling techniques. It is the one of the effective method which
is used to analyse the respondent view points and to given necessary decision-making. It has
been found that most of the students in the college are satisfied and are happy with the services
which are being provided to them. It can also be noticed that the number of students who are
satisfied is increasing and this is a good sign for the college. By this, it can be said that the
performance of the college is improving.
Analysis: In order to reach out a valuable point, it is important for the researcher to use more
effective techniques and charts that can provide more accurate and reliable outcomes for the
company. After making proper analysis, it has been found that maximum students are satisfied
and generating more healthy responses.
Recommendation:
From the above analysis, it has been suggested that quality and standard of students
facilities and education patter. The technical learning should be provide to the students. This
research concludes that the rendered agency is so much effective for taking adequate actions
concerning data that could be implemented for getting improvements in future.
TASK 4
4.1 Processing tools used at various level in organisation
Every business organisation is require to coordinate with every department of the
organisation through a system of computer system. There are different aspect of information that
help to communicated among each other with the help of system. Importance of information
system are based on various things like planning for future growth and sustainability, to control
the functions and operational areas (Muindi, 2011). To keep record of financial transactions and

to enhance and measure the performance of staff's those are working in an organisation. It help in
systematic guidance and performance of activities in appropriate manner to achieve desire results
and increase productive and competitive advantage to the business in future time. Information
processing tools helps the firm to make the business sustainable and manageable in order to take
the decisions within the organisation. The information processing tools like- management
information system, decision support system etc. assist the firm to run effectively and efficiently.
These are explained in details:
Management information system: MIS is a database of the financial information
framed and programmed in such a manner which regulates continues reports on operations for
each level of management in a company. This is normally also possible to get the special report
from the system in a smooth manner. The most imperative that the MIS is to give managers
review about their own performance. Top level authority can monitor the organisation as a
whole. Information represents by the MIS normally reflects actual data over the planned
outcomes. Therefore, it measures development against targets. The MIS get data form
organisation's units and functions.
Decision support system: It is a kind of senior department system in which main
important decision are to be taken for the success of business. These are mostly related to
analytical kind of work. To provide support to strategic management to plan and introduce right
persons that would help them in formulating correct plan or decision in success of the
organization.
Office automation system: It help to guide and convey information to its senior
management for effective decision making regarding growth and development of organization. It
help to raise the moral of employees by reducing paper work . It help to convert the technology
into electronic form (Nielsen and Nielsen, 2011). Like for examples: Ms office, it provide
support to employee to work at home.
4.2 Presentation of critical path through provided activity
Network diagram: It refer to interdependent relationship between various groups, task,
activities as they all impact a projects. Mainly arrow, boxes are used to indicated the activities
and their connection that they are linked together. It can also said to be flow charts.

PATH A: 1+2+5+6+8 = 15 Days
PATH B: 1+4+7+8 = 10 Days
PATH C: 1+2+3+7+8 = 17 Days
As per the above mention information that are provided from various activities those are
provided in studies. On that basis a network diagram is being design to identified critical path of
a project. After preparation there are three possible path is being created in path a it was taking
15 days and in Path B is was taking 10days and path C it was using 17days to complete a project.
So the critical path will be path C with 17 days.
4.3 Using financial tool for decision making
YEARS Cash flow PV@10% PV
0 -15000 1 -15000
1 8000 0.909 7272.72
2 10000 0.826 8264.46
3 5000 0.751 3756.57
4 5000 0.683 3415.06
Total PV 22708.831
NPV 7708.831
IRR 35.00%
IRR – Internal rate of return is the points where the NPV becomes zero. This is seen that
the investors takes the decisions in order to maximize the capital. Under this system the hoped-
for income is divided by the total expense expected against the same and this way it is calculated
that how much returns will be received. Later, this is compared with all other options available
with the management in order to reach at the best alternative. Under this given scenario, it has

been seen that the project net IRR is 35% (What are Network Diagrams?. 2016). This is much
more than the present factor.
NPV –This is the net present value which comes under the present value of net inflow-
present value of net outflow. If the project having the positive NPV then the project should be
accepted but if the project having negative NPV then the project should not be accepted. As the
external environment keeps on fluctuating it can not be determined exactly how much will be
received after a period of time gap. In case of rise in economy money received will have less
value than was expected in present.
CONCLUSION
From the above mentioned project report it has been concluded that business decision
making is an important aspect for any business that has to be kept in relation to daily operation.
It will help to making appropriate decision regarding success of organisation in up coming
future. Under this report UKCBC college is taken as research through data collection from
various sources like primary and secondary. A proper methodologies are being used to design
questionnaire from various respondent at various location or branches of UKCBC college. On
that basis of data collection various bar chart and pie chart is being prepare to know about impact
of students on college performance. Students experience and their satisfaction with their college.
At last a network diagram is being used to more appropriate time taken by project to complete a
task. Financial tool are being used to make correct decision making.

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