Reflective Study on Decision Support Tools and Group Dynamics

This report is a reflective study analyzing decision support tools in the context of team management. It identifies key issues in group formation, such as diverse social backgrounds, qualifications, and a lack of coordination, which can hinder organizational goals. The report discusses conflict resolution strategies, emphasizing the importance of consensus-building to mitigate issues arising from differing opinions within a team. Insights gained include the significance of matching employee qualifications with organizational requirements and effectively determining market needs to achieve competitive advantages. The study highlights the importance of training programs to improve coordination, and ensuring consensus-based decision-making to meet team members' aspirations, ultimately contributing to organizational success.

Running head: DECISION SUPPORT TOOLS
Decision support tools
Name of the student
Name of the university
Author note

1DECISION SUPPORT TOOLS
Reflective study: 1
One of the key issues that I have identified in initiating the discussed business plan is the
issues of group formation in the organization. This is due to the reason that each group members
in the group are belonging from different social backgrounds and qualifications. Thus, they are
having different expertise and approaches in resolving an issue. Thus, the formation of the group
has gone through various restrictions. For instance, one of the group members is being allocated
the job of marketing and sales. However, the approaches initiated by him in implementing the
marketing strategies are not being matched with the organizational structure and strategies. Thus,
a clash of issue originated. Moreover, another issue in the formation of group that has been
identified is the lack of coordination among the team members. It is been noticed by me there is
a chance of having lack of coordination among the members from different departments. This
will cause hindrance in achieving the organizational goals and objectives. Due to this reason, I
have initiated training programs to train the members about the importance of the coordination in
the organization. This is due to the reason that, for instance if the human resource department
will not coordinate with the marketing department and vice versa, then it will be difficult for the
human resource department to determine the requirement of the marketing department from the
employees. Thus, it will cause in hindrance of the marketing activities of the organization.
Hence, the training program is being expected that it will reduce the barriers in the formation of
group.
Reflective study: 2
Conflict resolution is one of the key factors that should be considered in effective
management of the team in the organization. This is due to the reason that, it is being seen that in

2DECISION SUPPORT TOOLS
majority of the contemporary business organization, issues are being originated from the team
and it is quite normal. However, the system for conflict resolution should be effective enough in
order to manage the originated issue. Thus, in this organization, I have initiated a concept of
maintaining the consensus in the team which will help to reduce the probability of the generation
of issue among the team members. The issue in the team that can get generate is the lack of
consensus among the group members. This is due to the reason that all the team members in the
group will have diverse opinions for a certain issue. Thus, it will be difficult to accept the
opinion of a particular member by rejecting the opinions of others. Thus, according to me, the
consensus in the team should be maintained from the initial stage of the group formation. It can
be initiated by reflecting the merits of the opposing views in the team which will help to reduce
the resistance force among the team work. Moreover, the consensus decision should be taken in
such way that it will meet the aspirations of all the team members. According to me, if the
aspirations of all the team members can be met effectively, then it will be easy to maintain the
consensus among the team members.
Reflective study: 3
From analyzing the issues that can be generated and the factors that should be considered
during the management of the team activities, there are various insights that have been gained by
me. One of the key insights that have been gained by me is selecting the team members
according to the requirement in the organization. This is due to the reason that, if the requirement
of the organization and the qualification of the employees cannot get matched then it is obvious
that the interest of the employees and the organization will get clashed which will eventually
restricts the achievement of the organizational goals and objectives. Another insight that I have
gained is the effective determination of the requirement of the market. This is due to the fact that

3DECISION SUPPORT TOOLS
in the present business scenario, the taste and preference pattern of the customers is rapidly
changing and effective determination of the customer pattern will only help to survive in the
market. Thus, determination of the market requirement will be the primary aspect to be
considered in competing in the market. All the other organizational aspects will be designed
accordingly based on the market requirement. According to me, this concept will help to
effectively fulfilling the expectation of the customers in the market. Thus, eventually it will be
enable the organization to achieve their goals and objectives more effectively. In addition,
effective fulfillment of the customer requirement will help the organization to generate
competitive advantages in the market.