This report examines the delivery of HR services within Deloitte, a major accounting firm. It analyzes HR requirements through a 10-step approach, aligning HR products and services with business strategy. A SWOT analysis identifies Deloitte's strengths, weaknesses, opportunities, and threats, while a PESTEL analysis explores the impact of political, economic, social, and technological factors. The report also addresses diversity requirements, emphasizing the shift towards inclusion. Finally, it outlines strategies for delivering HR services, highlighting the importance of a true HR service delivery model, defined roles for HR teams and line managers, and the use of external contractors to ensure a smooth flow of HR resources. The analysis provides valuable insights into how Deloitte leverages its HR function to achieve strategic goals and deliver business value.