COVID-19 Impact: Workplace Transformation Strategies at Deloitte

This report analyzes the transformation of the workplace, focusing on strategies employed by Deloitte in response to the COVID-19 pandemic. It examines the impact of COVID-19 on workplace flexibility, remote work, and the need for digital technology. The research aims to understand workplace changes, address Deloitte's challenges in adapting to these changes, and develop appropriate strategies for navigating the transformation. The report includes a literature review, research methodology, data analysis, and recommendations for improving workplace transformation efforts. Key areas covered include the implementation of hybrid work models, the importance of communication and reskilling, and the need for companies to adapt their physical environments to support new ways of working. The project management plan outlines cost, quality, and scope considerations for ensuring the successful execution of transformation initiatives. The report concludes with recommendations for Deloitte to enhance its strategies for workplace transformation in the face of ongoing challenges.

Topic - “Transformation of the
workplace”

Table of Contents
Topic - “Transformation of the workplace”.............................................................................................1
Introduction............................................................................................................................................3
Aim and objectives for the project...............................................................................................3
“To analyze the effective strategies related with the workplace transformation that is taking place within
organizations due to COVID, 19”. A study on Deloitte............................................................................3
Rational of research................................................................................................................................4
Literature Review...................................................................................................................................5
Research Methodology...................................................................................................................13
Data Analysis and Interpretation...................................................................................................15
Conclusion...........................................................................................................................................21
Recommendation..................................................................................................................................21
References............................................................................................................................................23
Template for evidence collection to be attached with the report by the learner:.................24
Template for Performance Review to be attached with the report by the learner:..........................26

Introduction
Workplace transformation is the process of expanding workplace flexibility via the use of
cutting-edge innovation. Furthermore, it aids in the growth of individual creativity, allowing for
more efficient invention & development. The job pattern has been altered by the COVID-19.
During the shutdown, the majority of businesses run their operations using internet channels.
Deloitte is a global consulting firm based in London. The organization is most well-known for its
financial institutions (Attaran, Attaran and Kirkland, 2019). Workers may manage their personal
lives while working in a dynamic environment, allowing them to maintain a positive working
balance. In order to complete this research, Deloitte organization is considered, Deloitte Touche
Tohmatsu Limited, or Deloitte, is a business conglomerate with offices in more than 150
different countries worldwide. The job pattern has been altered by the COVID-19. It has
improved the hybrid & distant work patterns. Employees may now effortlessly continue working
from wherever. Employees who operate in a hybrid environment have the option of coming to
work on different days. Furthermore, telecommuting allows you to work from the comfort of
your own home
Aim and objectives for the project
Regular market research and analysis of business environment is essential for managing a
business organisation as it provides all relevant information need to make effective decisions.
This research ensures better determination and evaluation of factors of business environment and
attitude and behaviour of customers and stakeholders and it also make an organisation aware
about latest concepts and trends that are prevailing in environment. The main aim and objective
of the current project is provided as below:
Project aim -
“To analyze the effective strategies related with the workplace transformation that is taking
place within organizations due to COVID, 19”. A study on Deloitte
Research Objectives -
 To contain a better understanding of workplace change and the influence of
COVID-19 on transformation processes.
 To examine Deloitte's problems in altering its workplace in COVID time

 At Deloitte, to create appropriate strategies to cope with the problems of
workplace change brought on by COVID-19.
Research Questions
 What is the understanding of workplace change and the influence of COVID-19 on
transformation processes?
 How to examine Deloitte's problems in altering its workplace in COVID time ?
 How to create the appropriate strategies to cope with the problems of workplace
change brought on by COVID-19 ?
Rational of research
It is determined that this researcher will help the researcher to develop appropriate methods for
dealing with the issues of organizational transition as a result of large external occurrences. The
project will contribute to a considerable base of information about the influence of COVID-19 on
workplace change.

Literature Review
To contain a better understanding of workplace change and the influence of COVID-19 on
transformation processes.
As per view point of Ljubiša, 2021, revealed that Workplace transformation is the use of digital
technology to enhance people' jobs simpler. It's all about supporting workplace flexibility so that
employees may maintain a healthy work-life balance while working efficiently. 2020, according
to Guruprasad & Satyanarayana Murty, implementing transformation is difficult since the
organization must incorporate a large number of software’s, tools, & also methodologies.
According to Reader's point of view in 2017, the organization can utilize a variety of solutions to
address workforce transition concerns. Deloitte can do this by motivating workers in both
economic & non methods, ensuring that they adopt transformation in a timely & efficient manner
(Barry, 2021). They may communicate with their elders & coworkers via internet platforms
such as Zoom, Google Meet, & others, thanks to the increased usage of technology. As a result,
the COVID-19 has had a significant influence on corporate transformation methods.
In this case, the trainer must educate employees with the essential information so that they can
operate in a sophisticated & modernized workplace. In this context, Deloitte encountered a
number of problems during COVID-19 when implementing transformation at the workplace.
To examine Deloitte's problems in altering its workplace in COVID time
According to Kudyba, (2020) explained that In Deloitte, Covid 19 has a variety of negative
consequences when it comes to helping workforce change. During the epidemic, the firm had
issues due to the clear lockdown scenario. Work from home assignments were given to
employees, resulting in misunderstandings & even losses. Additionally, managing staff has
grown challenging owing to cultural differences, thus the corporation explored a workforce
overhaul in order to handle intercultural communication (Berg and Gustafsson, 2018). It is
ascertained that fostering workplace transformation can improve the organization's performance
using a hybrid model, & it is ascertained that the comment consequence is clear: a combination
employment model where a portion of the population works from outside typical workplace for a

portion of time.
The most relevant question is: who is required to be at the workplace, when, & for what
purpose? Individuals really would like to know what comes next in terms of their employment
situation. Corporate leaders are responsible for charting the way for leaders & staff. Transparent
& continuous communication, with managers playing a key role, may help the business stay on
track (Dhiman & Marques, 2020).
According to Nagel, (2020), revealed that In Deloitte, covid 19 has a lot of positive
benefits on encouraging workplace change. The organization has initiated rapid reskilling of
employees in order to respond to changing conditions with better results. The company has also
sought to improve its administration & attitude. They have worked hard to foster an environment
of mutual respect, honesty, & candor. Individuals & teams have also been prioritized by
businesses. As a result, they've started to work more quickly. Companies can effectively reimage
their physical environment if it is judged that it fosters working transformative activities within
the covid 19 pandemic time period (de Lucas Ancillo and et. al., 2021). When creating the
workplace of the future, organizations must address the shifting dimensions & architecture that
will come from a mix work paradigm.
Businesses must guarantee that their physical location is in line with the aspirations of the
individuals who work there, since even employment will look quite different. Partnership,
inventiveness, & community-building may replace pre-pandemic cubicle arrangements in the
event of a pandemic.
At Deloitte, to create appropriate strategies to cope with the problems of workplace change
brought on by COVID-19.
According to Phillips, (2020), revealed that Workplace transformation is a process of
updating & developing workers' skills & capacities in order to keep up with corporate
developments. This type of change may be done in a variety of corporate areas. It might be in
expense techniques, the research & innovation team, human resources & advertising, or finance.
In the face of the covid 19 epidemic, it has been determined that changes in the general corporate
perspective, as well as varied cultures, are necessary for teamwork management & quality

improvements. Job that we do today is vastly different from work that we did even 20 years ago.
To meet shifting workplace goals & support business development, corporate headquarters
design must adapt & alter (Dhiman and Marques, 2020).
The reimagining of flexible workplaces to accommodate changing forms of tasks,
personnel, & technologies is referred to as a workplace transformation. A considerable number
of our most senior professional staff is retiring soon, suggesting a potential skills shortage.
Businesses must adapt to today's youth, who want full resolution, effortless innovation, &
interesting settings. It is analyzed that companies might have to attract workers from a wider
geographic location in order to develop a virtual & dispersed workforce (Haddud and
McAllen,2018).
According to Yeganeh, (2021), defined that corporations must be focused on rising number of
contract employees & the expanding role of the owner as a social security net. This can serve to
separate important skills & also tasks while also dehumanizing people. Real top employees must
be involved for a smoother transition from developing for efficiency & also effectiveness to
constructing for resiliency. Those are the strategies the Del oitte can employ to speed up
workplace growth in the event of a virus. COVID-19 has accelerated the application of complete
electronic ways to re-create the greatest of in-person teaching through video feeds & systems.
Various strategies have been found as being useful in enhancing staff abilities in order to
maintain workplace transformative efforts. It is analyzed that CLOs may re-energize their
knowledge management by introducing technology training courses & also building learn
associate ecosystems to swiftly produce & distribute digital content to a big number of workers.
To do so, they'll have to grasp three trends. COVID-19 has accelerated the deployment of
entirely digital approaches to re-create the finest with in learning using live video & also
multimedia platforms.
According to de Lucas Ancillo, del Val Núñez & Gavrila, (2021), revealed that Deloitte
can cope with the negative consequences of Covid 19 in a number of ways, according to the
definition, & expedite organizational transformation. Improved remote working is one method in
which the company should install collaboration software so that interactions may take place

without even any pauses & with adequate participation among industry colleagues. To maintain a
competitive advantage in the market, the corporation must do market research about its
competitors & also how they run their operations. In order to maintain successful staff
engagement, culture control must be addressed while implementing managers in telecommuting
(Hur and et. al., 2019). It is analyzed that because they decide on actions to safeguard the
company's future, companies must map out which talent pools will disproportionately affect &
push the firm forward.
Project management plan
In essence, a project management plan is a legal & also sanctioned statement that may be
used as a wide guide to guarantee that a project plan is carried out in a systematic manner. It has
been discovered that project management plans should incorporate a variety of criteria such as
cost, quality, collaboration, scope, personnel, & risk. It has been determined that no one will ever
be able to produce work properly without certain components. The following is an overview of
this importance in the context of this study report:
 Cost – It is determined that in order to complete this project in a timely & also
acceptable way, an adequate cost structure must be established to aid in the completion of
all of the construction project plan's obligations (Kudyba, 2020). The investigator can
create an effective budget & include in the cost of the each operation in order to finish all
assigned duties on time. It is determined that investigator can figure in expenditures for
advertising, plants & machinery, print media, & also advertising charges using this
application. The cost of executing the project might be set at 4000 pounds by the
investigator.
Amount (£)

Particulars
Plant & machinery
Print media
Marketing expenses
Promotional expenses
Total
700
800
1600
900
4000
 Quality - It is a key component of this traditional project since it may help sustain the
research designer's & endeavor quality. It is analyzed that the investigators must gather
sufficient & relevant information & documentation to help in the scientific enterprise's
successful quality control. In order to complete the study, the investigator might collect
important data from people & examine it all. Method is used to gather fresh & fascinating
data by utilizing primary research & surveys (Lee, 2021).
 Scope - This aspect of project management is critical since it has the potential to impact
the research field's effectiveness. It is determined that the scope has been found to be a
vital factor in establishing the development's efficacy; everybody should be interested in
participation. The project's scope may be useful in completing the research activity
quickly, & the investigator may work quickly to satisfy every one of the institution's
inquiry stated objectives. It is considered as a helpful aspect that are required to enhance
the skills and knowledge of researchers as well as facilitates wide scope in future and
opportunities. As researcher get high success in future as they have high knowledge
towards the uses of resources and methods of research and data collection.
 Resources - It is seen as a procedure in which all accessible components are involved, all
of which can aid in the effective completion of this research project. Because the
investigative task cannot be finished without material requirements, it is critical that all
resources be engaged. It is analyzed that project planning necessitates the use of
personnel, promotional strategies, personnel, & also other specialized resources.
 Time – This type of feature is crucial since it can help with carrying out a research
assignment inside the allotted time limit. The research faces a significant problem in

completing all lines of questioning within a specific time limit in order to maintain the
city development value & efficacy. The researcher may consider a flexible timeframe to
complete each step.
 Communication - In order to complete the study assignments in a timely & also
effective way, it is necessary to establish solid communications. Investigators may easily
connect with the target audience through effective communication methods, allowing
them to gather essential & appropriate responses from stakeholder & also use that
understanding to the study's completion. Plastic wrapping, the internet, & also face-to-
face talks may all be used to reach the target market (Meske and Junglas, 2021).
 Risk - In order to correctly complete the project management plan, it is critical to identify
& define the risk aspect. The responsibility to influence performance is crucial because it
can help to reduce uncertainty & alleviate the consequences of problems that could
prohibit the operation from being finished effectively. According to the investigator,
effectively finishing the program is a risk since time control concerns might occur at any
time. Cost 7 budgets are also a source of project risk since the investigator must complete
each task on schedule & on budget.
WBS

Work breakdown structure
It has been found that structure is indeed a theoretical model that may be beneficial in the design
& construction of all work functions, as well as allowing researchers to easily achieve the
project's purpose & also objectives. It is determined that several of the development's
assignment duties may be maintained, implemented, executed, planned, & also implemented
using the functioning organizational design. It is analyzed that this framework is frequently
divided into several elements that might help achieve the project's unique objectives & also goals
in a strategic & methodical sequence (Pataki-Bittó and Kapusy, 2021).
Gantt chart