Analyzing Conflict Management Practices at Deloitte UK: A Report

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Added on  2023/06/15

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This report examines conflict management within Deloitte UK, a multinational organization providing professional services across 150 countries. It highlights the importance of conflict management as a crucial function of human resource management, contributing to a positive internal environment and enhanced employee productivity. The report identifies various conflict management methods employed by Deloitte, including collaboration to achieve win-win solutions. It emphasizes the benefits of effective conflict management, such as strengthened employee bonds, improved problem-solving, and a comfortable work environment. The conclusion underscores how conflict management provides a competitive advantage, facilitating business growth and sustainability. The report references academic sources to support its analysis of teamwork, communication, and environmental design impacts on conflict resolution.
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Conflicts management
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Introduction
Conflict management is an important function of a business to develop effective internal
environment. It can be seen as a framework which consist different individual members who can
work together for completion of work. This project report includes study of Deloitte which is a UK
multinational organisation and providing different professional services in around 150 countries.
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Managing conflicts:
Conflict management is the practice of being able to identify and handle conflicts sensibly,
fairly, and efficiently. Since conflicts in a business are a natural part of the workplace, it is important
that there are people who understand conflicts and know how to resolve them. This is important in
today's market more than ever. Everyone is striving to show how valuable they are to the company they
work for and at times, this can lead to disputes with other members of the team. Conflict management
consulting offers advisory, monitors as well as evaluation, services to international organizations,
governments and civil society. It frequently operates in institutionally and economically fragile, conflict
and post-conflict environments.
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Continue
Conflict management is an important function of human resource management, which helps
a company to develop effective internal environment of the business. This helps in increasing
productivity of employees in order to gain sustainable market share in a set period of time. In the era
of stiff competition between companies, it is very much crucial for the company to develop all
techniques of managing conflicts in order to gain effective advantage. Companies should also
develop effective focus on managing grievances with professional approach to gain sustainable
practices at the marketplace.
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Ways of managing conflicts
There are several ways to manage the conflicts within an organization and in context to Deloitte,
there are some ways that helps the company in managing its conflicts that are occurred within the
workplace:
Collaborating: With the help of this method, the manager within the company works together with the
human resources that are involved for developing a win-win solution. The concentration on finding a
solution that satisfy the needs of everyone. This approach is appropriate when the situation is not
urgent, a significant decision is required to be made, previous resolution attempts of conflicts have
failed, many manpower or number of human resources across the teams are involved in conflicts.
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Importance of conflict management
There are various benefits a company will get on basis of conflict management. Conflicts in an
organisation occur due to various reason like difference among opinion, thoughts, interest and ideas. It
provide various benefits to an organisation which are mentioned below:
Conflicts management helps to strengthen bond among employees and also solving problems among
them. Employees feel motivated at workplace and is ready to face different challenges. Management of
conflict among employees helps them to resolve issues and differences with other employees which
create friendly environment for them and also helps them for purpose of getting comfortable
environment.
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Conclusion
From above explanation it is concluded that conflicts management helps an organisation in
gaining competitive advantages over the rivalries in the market. It facilitates the company in
enhancing its business growth by maintaining sustainability within the market-place. In this report,
the process of achieving the organisational goals is explained through effective approach that helps
the business in its growth.
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References
Campbell, A.R., Kennerly, S., Swanson, M., Forbes, T., Anderson, T. and Scott, E.S., 2021. Relational
Quality Between the RN and Nursing Assistant: Essential for Teamwork and Communication. JONA:
The Journal of Nursing Administration, 51(9), pp.461-467.
Campbell, A.R., Layne, D., Scott, E. and Wei, H., 2020. Interventions to promote teamwork, delegation
and communication among registered nurses and nursing assistants: An integrative review. Journal of
Nursing Management, 28(7), pp.1465-1472.
Gharaveis, A., Hamilton, D.K. and Pati, D., 2018. The impact of environmental design on teamwork
and communication in healthcare facilities: a systematic literature review. HERD: Health Environments
Research & Design Journal, 11(1), pp.119-137.
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Thank You
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