ITC504 Assignment 1: Evaluating Design Alternatives for Bike Hire App
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AI Summary
This assignment presents and evaluates two alternative design concepts for a bike hire application (alternatives 1 and 2), focusing on user interface design and usability. Each alternative includes interfaces for sign-in, sign-up, password recovery, home screen, ride booking, station location, payment, account management, history, and help. The evaluation employs heuristic principles to assess the strengths and weaknesses of each design. Alternative 1 emphasizes real-world matching, recognition over recall, and visibility of system status. Alternative 2 prioritizes flexibility, efficiency, consistency, and aesthetic design. The recommendation favors Alternative 2 due to its superior efficiency, user-friendliness, and adherence to design principles. References to relevant research on heuristic evaluation for mobile applications are also included. Desklib provides access to similar assignments and resources for students.
ITC504 ASSIGNMENT-1 DESIGN CONCEPT
Chayasusmitha
Rachamallu
11634469
Chayasusmitha
Rachamallu
11634469
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ALTERNATIVE -1 / SIGN IN
ALTERNATIVE -1 / SIGN IN
DESCRIPTION
Purpose: Through this interface, users can interact with this
app and can access the bike hire service.
Components: Labels, text inputs, buttons and links used.
By this: Subscribers can log in and can hire bikes.
DESCRIPTION
Purpose: Through this interface, users can interact with this
app and can access the bike hire service.
Components: Labels, text inputs, buttons and links used.
By this: Subscribers can log in and can hire bikes.
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ALTERNATIVE -1 / SIGN-UP
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ALTERNATIVE -1 / SIGN-UP
DESCRIPTION
Purpose: The purpose of this interface to interact with the new
users and facilitate the bike hire service.
Components: Labels, text inputs, and buttons are used
By this: Newly user can subscribe through this interface.
DESCRIPTION
Purpose: The purpose of this interface to interact with the new
users and facilitate the bike hire service.
Components: Labels, text inputs, and buttons are used
By this: Newly user can subscribe through this interface.
ALTERNATIVE -1/ FORGOT
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ALTERNATIVE -1/ FORGOT
DESCRIPTION
Purpose: The subscribed user can create a new password in
case they forgot their password.
Components: Labels, text inputs and, button used.
By this: The subscriber can set a new password after verifying
through OTP.
DESCRIPTION
Purpose: The subscribed user can create a new password in
case they forgot their password.
Components: Labels, text inputs and, button used.
By this: The subscriber can set a new password after verifying
through OTP.
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ALTERNATIVE -1 / HOME
ALTERNATIVE -1 / HOME
DESCRIPTION
Purpose: This interface is for introducing the app services to
the users or subscribers.
Components: Menu icon, list and on/off switch components
used.
By this: The subscriber can go to any screen mentioned in the
list and can logout also.
DESCRIPTION
Purpose: This interface is for introducing the app services to
the users or subscribers.
Components: Menu icon, list and on/off switch components
used.
By this: The subscriber can go to any screen mentioned in the
list and can logout also.
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ALTERNATIVE -1 / RIDE
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ALTERNATIVE -1 / RIDE
DESCRIPTION
Purpose: This interface allows the users to book their ride.
Components: Combo boxes, buttons, text inputs and icons are
used in this interfaces.
By this: Subscribers can book their ride and check the
available bikes and the waiting time. They can choose a
helmet and other accessories also.
DESCRIPTION
Purpose: This interface allows the users to book their ride.
Components: Combo boxes, buttons, text inputs and icons are
used in this interfaces.
By this: Subscribers can book their ride and check the
available bikes and the waiting time. They can choose a
helmet and other accessories also.
ALTERNATIVE -1 / STATIONS
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ALTERNATIVE -1 / STATIONS
DESCRIPTION
Purpose: This provides all bike stations of this bike hire
council.
Components: List is used which contains all the stations.
By this: Subscribers can check this bike hire service council’s
stations.
DESCRIPTION
Purpose: This provides all bike stations of this bike hire
council.
Components: List is used which contains all the stations.
By this: Subscribers can check this bike hire service council’s
stations.
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ALTERNATIVE -1 / PAYMENT
ALTERNATIVE -1 / PAYMENT
DESCRIPTION
Purpose: The subscriber can pay through this interface.
Components: Label and radio button list is used.
By this: The subscriber can pay through debit card or credit
card.
DESCRIPTION
Purpose: The subscriber can pay through this interface.
Components: Label and radio button list is used.
By this: The subscriber can pay through debit card or credit
card.
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ALTERNATIVE -1 / ACCOUNT
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ALTERNATIVE -1 / ACCOUNT
DESCRIPTION
Purpose: The main use of this interface is to provide the total
amount.
Components: Labels, text inputs, radio button and button used.
By this: The user can check the amount which he/she has to
pay and can pay.
DESCRIPTION
Purpose: The main use of this interface is to provide the total
amount.
Components: Labels, text inputs, radio button and button used.
By this: The user can check the amount which he/she has to
pay and can pay.
ALTERNATIVE -1 / HISTORY
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ALTERNATIVE -1 / HISTORY
DESCRIPTION
Purpose: This interface provides the subscriber’s history of the
bike hire services he used.
Components: This includes the list which contained the history.
By this: It shows where the bike was hired and also shows the
time and amount he paid.
DESCRIPTION
Purpose: This interface provides the subscriber’s history of the
bike hire services he used.
Components: This includes the list which contained the history.
By this: It shows where the bike was hired and also shows the
time and amount he paid.
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ALTERNATIVE -1 / HELP
ALTERNATIVE -1 / HELP
DESCRIPTION
Purpose: Through this user can ask the queries.
Components: This includes label, text area input, and a button.
By this: If subscribers have any quires they can ask.
DESCRIPTION
Purpose: Through this user can ask the queries.
Components: This includes label, text area input, and a button.
By this: If subscribers have any quires they can ask.
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ALTERNATIVE -2 / SIGN IN
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ALTERNATIVE -2 / SIGN IN
DESCRIPTION
Purpose: This interface is created to interact with the new
users and its subscribers.
Components: Under this labels, text inputs, a button and links
used.
By this: The subscriber can log in and can access the bike hire
service.
DESCRIPTION
Purpose: This interface is created to interact with the new
users and its subscribers.
Components: Under this labels, text inputs, a button and links
used.
By this: The subscriber can log in and can access the bike hire
service.
ALTERNATIVE -2 / SIGN-UP
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ALTERNATIVE -2 / SIGN-UP
DESCRIPTION
Purpose: This interface for the users who want to use the bike
hire service.
Components: Under this labels, text inputs and buttons are
used.
By this: Newly users can sign-up through this interface.
DESCRIPTION
Purpose: This interface for the users who want to use the bike
hire service.
Components: Under this labels, text inputs and buttons are
used.
By this: Newly users can sign-up through this interface.
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ALTERNATIVE -2 / FORGOT
ALTERNATIVE -2 / FORGOT
DESCRIPTION
Purpose: Subscribers who forgot their password can a create a
new password.
Components: Labels, text inputs and a button are used.
By this: The subscriber can create a new password by entering
the OTP came to their phone no. or email id.
DESCRIPTION
Purpose: Subscribers who forgot their password can a create a
new password.
Components: Labels, text inputs and a button are used.
By this: The subscriber can create a new password by entering
the OTP came to their phone no. or email id.
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ALTERNATIVE -2 / HOME
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ALTERNATIVE -2 / HOME
DESCRIPTION
Purpose: This interface introduces the all the facilities and
other interfaces or screens to the user.
Components: Labels, a list, on/off switch button and a menu
icon is used.
By this: There are all the names of interfaces or screens in the
list and by clicking on them the user can go to that screen or
interface.
DESCRIPTION
Purpose: This interface introduces the all the facilities and
other interfaces or screens to the user.
Components: Labels, a list, on/off switch button and a menu
icon is used.
By this: There are all the names of interfaces or screens in the
list and by clicking on them the user can go to that screen or
interface.
ALTERNATIVE -2 / RIDE
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ALTERNATIVE -2 / RIDE
DESCRIPTION
Purpose: Through this interface or screen, the subscriber can
book his/her ride easily using the map.
Components: Under this labels, icons, a button, map and
search boxes are used.
By this: The subscriber can book his/her ride and can check
the number of bikes available and waiting time. The subscriber
can also choose the helmet and other accessories.
DESCRIPTION
Purpose: Through this interface or screen, the subscriber can
book his/her ride easily using the map.
Components: Under this labels, icons, a button, map and
search boxes are used.
By this: The subscriber can book his/her ride and can check
the number of bikes available and waiting time. The subscriber
can also choose the helmet and other accessories.
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ALTERNATIVE -2 / STATIONS
ALTERNATIVE -2 / STATIONS
DESCRIPTION
Purpose: Through this interface, the user can check the bike hire
service stations.
Components: Menu icon and a list is used while developing this.
By this: The subscriber can check all the stations in case of he/she has
to hire or return the bike.
DESCRIPTION
Purpose: Through this interface, the user can check the bike hire
service stations.
Components: Menu icon and a list is used while developing this.
By this: The subscriber can check all the stations in case of he/she has
to hire or return the bike.
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ALTERNATIVE -2 / PAYMENT
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ALTERNATIVE -2 / PAYMENT
DESCRIPTION
Purpose: This is for the mode of payment which user wants.
Components: Buttons and a menu icon are used.
By this: The subscriber can pay through credit card or debit
card.
DESCRIPTION
Purpose: This is for the mode of payment which user wants.
Components: Buttons and a menu icon are used.
By this: The subscriber can pay through credit card or debit
card.
ALTERNATIVE -2 / ACCOUNT
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ALTERNATIVE -2 / ACCOUNT
DESCRIPTION
Purpose: This interface for the account purpose.
Components: Icons, text inputs and, a button included in
developing this.
By this: The subscriber can check his/her amount after the ride
and can pay.
DESCRIPTION
Purpose: This interface for the account purpose.
Components: Icons, text inputs and, a button included in
developing this.
By this: The subscriber can check his/her amount after the ride
and can pay.
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ALTERNATIVE -2 / HISTORY
ALTERNATIVE -2 / HISTORY
DESCRIPTION
Purpose: This is to maintain the records of the rides which
subscribers booked.
Components: List and a menu icon are used.
By this: The subscriber can check his ride history with the
location, time and amount of money he/she paid.
DESCRIPTION
Purpose: This is to maintain the records of the rides which
subscribers booked.
Components: List and a menu icon are used.
By this: The subscriber can check his ride history with the
location, time and amount of money he/she paid.
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ALTERNATIVE -2 / HELP
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ALTERNATIVE -2 / HELP
DESCRIPTION
Purpose: It is for the interaction with the subscribers.
Components: Labels, text inputs, and a button are used.
By this: The subscriber can ask queries and also give
suggestions.
DESCRIPTION
Purpose: It is for the interaction with the subscribers.
Components: Labels, text inputs, and a button are used.
By this: The subscriber can ask queries and also give
suggestions.
REASONS FOR ALTERNATIVE-
1
•“Match between System and the Real World” principle is
achieved through the ride interface. Easily it can conveys the
terms of riding to the subscriber and provides the rides within
the 5 km suggested by the council with an estimated time.
•“Recognition rather than recall” principle is contend through
account page which gives the total amount on the basis of the
subscriber’s ride and the extra charge applied relative to the
distance and time of the ride terms and regulation mentioned
by the council.
•“Visibility of system status” principle fulfilled by the payment
interface by this the subscriber can do the payment through
suggested options.
1
•“Match between System and the Real World” principle is
achieved through the ride interface. Easily it can conveys the
terms of riding to the subscriber and provides the rides within
the 5 km suggested by the council with an estimated time.
•“Recognition rather than recall” principle is contend through
account page which gives the total amount on the basis of the
subscriber’s ride and the extra charge applied relative to the
distance and time of the ride terms and regulation mentioned
by the council.
•“Visibility of system status” principle fulfilled by the payment
interface by this the subscriber can do the payment through
suggested options.
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REASONS FOR ALTERNATIVE-
2
•“Flexibility and Efficiency of use” principle is contended by the sign in
page provides the sign in facility for the subscriber so can the subscriber
book his/her ride which make it efficient.
•“Match between System and the Real World” principle is fulfilled through
the ride page which provides the available rides according the request of
the subscriber.
•“Consistency and standards” principle is also achieved through the
account page which provides the total amount on the basis of the
subscriber’s ride with extra charges applied according to the council’s
distance and time regulations.
2
•“Flexibility and Efficiency of use” principle is contended by the sign in
page provides the sign in facility for the subscriber so can the subscriber
book his/her ride which make it efficient.
•“Match between System and the Real World” principle is fulfilled through
the ride page which provides the available rides according the request of
the subscriber.
•“Consistency and standards” principle is also achieved through the
account page which provides the total amount on the basis of the
subscriber’s ride with extra charges applied according to the council’s
distance and time regulations.
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RECOMMENDATION
I will prefer the Alternative-2. It utmost attains all the demands of the council.
It is more efficient than another alternative:-
1. The user can locate his/her ride through the map which contends the
“Flexibility and Efficiency of use” principle
2. The subscriber can hire the bike with helmet and other accessories by this the
system achieves the “Recognition rather than recall” principle.
3. The user can easily handle it and can enjoy its services which help the
application system to fulfil the “Aesthetic and minimalist design” principle.
I will prefer the Alternative-2. It utmost attains all the demands of the council.
It is more efficient than another alternative:-
1. The user can locate his/her ride through the map which contends the
“Flexibility and Efficiency of use” principle
2. The subscriber can hire the bike with helmet and other accessories by this the
system achieves the “Recognition rather than recall” principle.
3. The user can easily handle it and can enjoy its services which help the
application system to fulfil the “Aesthetic and minimalist design” principle.
REFERENCES
Joyce, G., Lilley, M., Barker, T., & Jefferies, A. (2018, July). Heuristic
Evaluation for Mobile Applications: Extending a Map of the Literature.
In International Conference on Applied Human Factors and
Ergonomics (pp. 15-26). Springer, Cham.
Quiñones, D., Rusu, C., & Rusu, V. (2018). A methodology to develop
usability/user experience heuristics. Computer Standards &
Interfaces, 59, 109-129.
Endsley, T. C., Sprehn, K. A., Brill, R. M., Ryan, K. J., Vincent, E. C., &
Martin, J. M. (2017, September). Augmented Reality Design Heuristics:
Designing for Dynamic Interactions. In Proceedings of the Human
Factors and Ergonomics Society Annual Meeting (Vol. 61, No. 1, pp.
2100-2104). Sage CA: Los Angeles, CA: SAGE Publications.
Joyce, G., Lilley, M., Barker, T., & Jefferies, A. (2018, July). Heuristic
Evaluation for Mobile Applications: Extending a Map of the Literature.
In International Conference on Applied Human Factors and
Ergonomics (pp. 15-26). Springer, Cham.
Quiñones, D., Rusu, C., & Rusu, V. (2018). A methodology to develop
usability/user experience heuristics. Computer Standards &
Interfaces, 59, 109-129.
Endsley, T. C., Sprehn, K. A., Brill, R. M., Ryan, K. J., Vincent, E. C., &
Martin, J. M. (2017, September). Augmented Reality Design Heuristics:
Designing for Dynamic Interactions. In Proceedings of the Human
Factors and Ergonomics Society Annual Meeting (Vol. 61, No. 1, pp.
2100-2104). Sage CA: Los Angeles, CA: SAGE Publications.
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