Design Thinking and Empathy: A Report on Problem-Solving Methodologies

Desklib provides past papers and solved assignments for students. This report explores the role of empathy in design thinking.

Design thinking is a design methodology which enables to resolve problems with
a solution based approach.
Design Thinking can be interpreted as action based approach. (Carlgren, et.
al., 2016).
Empathy in design thinking provides for understanding and sharing feelings and
needs of others.
Empathy- Design Thinking
•Empat hy enables to ident ify the needs and demands of others.
•It creates opportunit ies to c onnec t with different perspect ives of problems.
• Empat hy provides with s pac e to analyze t he iss ue.
•It is required in order to develop human centric des ign proc es s.
•It also s trat egic ally looks deeper int o the s it uations and c reat e spec ific solutions .
• Carlgren, L., Rauth, I., & Elmquist, M. (2016). Framing design thinking: The concept
in idea and enactment. Creativity and Innovation Management, 25(1), 38-57.
• Liedtka, J., & Ogilvie, T. (2011). Designing for growth: A design thinking tool kit for
managers. Columbia University Press.
• Gasparini, A. (2015, February). Perspective and use of empathy in design thinking.
In ACHI, The Eight International Conference on Advances in Computer-Human
Empathy can be
described as the
ability to
comprehend the
problems with the
perspective of
others.