Design Thinking Tools, Techniques, and Implementation Presentation

This presentation provides an overview of design thinking tools and techniques, addressing problem definition, design thinking processes, and future innovative steps. The presentation discusses tools such as visualization, journey mapping, value chain analysis, and mind mapping, highlighting their applications and benefits in problem-solving. It also explores challenges in implementing design thinking, including individual egos, perceptions, and impulsive reactions. The presentation references key literature and provides a structured approach to understanding and applying design thinking principles. The assignment is a group presentation for MGMT20140, showcasing the application of various design thinking tools and techniques to solve problems and improve outcomes. It also discusses the challenges faced during the implementation of design thinking.

DESIGN THINKING TOOLS/
TECHNIQUES
Group Presentation

Overview of the
Presentation
 Problem Definition
 Design Thinking Tools
 Future Innovative Steps
 Design Thinking Processes
 Challenges in Implementing Design
Thinking

Problem Definition
 Multiple subjects in University
 Subjects have assessment, tests and
participation
 Scoring High marks in each subject
 Overcoming hindrance in scoring
high marks

Design Thinking Tools
 Visualization
 Journey Mapping
 Value Chain Analysis
 Mind Mapping
 Rapid Concept Development
 Assumption Testing
 Rapid Prototyping
 Customer Co-creation
 Learning Launches
 Storytelling

Visualization
 Best design
thinking tool for
creating an easy
visual
understanding
(Lupton &
Lupton, 2011).
 Easy to resolve
problems
compared to other

Journey Mapping
 Journey mapping
allows step by step
description of arriving
at solution to the
problem (Martin,
2009).
 Through journey
mapping the group
can easily achieve
higher grades in each
subject.

Value Chain Analysis
 Value chain analysis
is a process
analysing the steps
to arriving at the final
step to problem
solving process.
 It includes diagnosing
the problem, then
analysing suitable
steps to resolve the
issue.

Mind Mapping
 A mind map allows
connecting to
central idea with
all related
brainstorming
ideas.
 By applying, the
group was able to
resolve the
challenge related

Storytelling
 A storyboard allows step
by step inclusion of
stories concerning the
problem. It is specially
suited for product
development (Liedtka
& Ogilvie, 2011).
 The problem was
analysed by gradually
examining the issue
through slow progression
of stories.

Future Innovative Steps
 Brainstorming sessions
 Overcoming individual barriers
 Overcoming impulsive reaction
 Including best practices
 Getting ego out of the way
 Group thinking
 Overcoming man with Hammer
Syndrome

Design Thinking Processes
 Problem definition
 Brainstorming Ideas
 Communicating in non-verbal and
verbal manner
 Jotting down steps for problem
solving
 Creating strategies for arriving at
suitable recommendation

Challenges in
Implementing Design
Thinking Communicating challenges
 Individual egos and knowledge
overcoming
 Perception, beliefs and mindset
 Overcoming impulsive reaction
 Overcoming man with hammer
syndrome