MIS Report: Analysis of Deutsche Bank's Information Systems

This report provides a comprehensive analysis of Deutsche Bank's Management Information System (MIS). It begins with an introduction to MIS and its importance in organizations, followed by an in-depth examination of Deutsche Bank's interconnected business divisions, including corporate, investment, and private banking, and their reliance on technology. The report then delves into the different forms of data used by the bank and the crucial role of data warehousing in managing and utilizing this information effectively. Furthermore, it explores Deutsche Bank's adherence to the Code of Conduct and its implementation of the General Data Protection Regulation (GDPR) to ensure data protection. The report concludes by highlighting the importance of technology and its impact on the bank's overall performance and customer service. It emphasizes how Deutsche Bank leverages various IT systems, including Executive Support Systems (ESS), Knowledge Management Systems (KMS), and Decision Support Systems (DSS), to enhance decision-making and operational efficiency. The report also touches upon the CAMELS approach and the use of API models for assessing large data sets, underscoring the bank's commitment to data accuracy and infrastructure benefits.

Management
Information system

Table of Contents
INTRODUCTION...........................................................................................................................3
QUESTION 1...................................................................................................................................3
Different business divisions of Deutsche Bank are interconnected.......................................3
QUESTION 2...................................................................................................................................6
Different forms of data and the role or responsibility of data warehousing in Deutsche Bank
................................................................................................................................................6
QUESTION 3...................................................................................................................................9
Information about Code of Conduct and the new GDPR Data protection of Deutsche Bank9
CONCLUSION..............................................................................................................................10
Books and journals:..............................................................................................................12

INTRODUCTION
Management information system consists of technical skills which prove to be efficient
for an organisation. It describes its function of various management activities that indulge in
technological process by evaluating customer employee relations also, inter personal relations.
MIS system involves in decision making, coordinating and engaging human force towards
organisational growth. This also includes investment and funding into internal
management tools so that effective technology could be adopting into organisation. This report is
on Deutsche Bank AG is a financial bank or institution which has its worldwide approach into
international market (Almarashdeh, 2016). The company was established in 1870, it has their
headquarters in German Frankfurt, the company provide essential services to various business
enterprises in terms of investment, loans, findings and commercial support also financial
guidance regarding investment decision. This report going to focus on various division structure
that the bank follows into their operations. Warehousing data structure and other code of conduct
regarding information and legislations also been developed.
QUESTION 1
Different business divisions of Deutsche Bank are interconnected
Deutsche bank is a multinational finance provider which has scattered all around the
world. The bank has specialised in providing various services according to their divisional
structure. It follows 4 types of divisional structure which is necessary to operate into their
management. By performing all these structures, it facilitates the growth of its services by
interconnecting all divisions together. these functions perform simultaneously in order to enable
smooth functioning. The bank also follows various infrastructure functions like technological
enhancement, information technology software. Through which they perform their being liable
for their task and duties. The divisional structure is as follows:
Corporate bank: Deutsche Bank provides corporate facilities for business sectors as
well as for individuals who are willing to put their efforts in doing running an enterprise. This
division structure of bank provides facilities regarding loans, handling accounts, money
exchange facilities. The function put more influence on finance departments by maintaining
relations with financial institutions (AthuluruTlrumala, and Attuluru, Ytrre Inc, 2019). These are
known for providing operations and guidance regarding investment. The investment bank is

connected with Deutsche Bank as their function are related to each other which aims as financial
performance.
Investment bank: This bank aim at function money related transactions to national and
international market. It allows making contribution and investment into foreign exchange. This
involves research function in order to know the rates and interest which other countries follow so
that customers could make their decision appropriate. This bank evaluates the function of
advisory, currency exchange, income and expenditure. It provides a way for corporates to
understand about capital market and initial strategies to enhance their profit by making
investment at right place. Their Right advices lead to customer satisfaction with capital market
goodwill and reputed services in terms of trust and loyal amongst customers.
Private bank: This is also a division structure follows by Deutsche Bank, which deals in
privately sector owned financial institution. These bank focuses on corporate division structure.
Which offers and provide high quality services in terms of mobile banking FD on loans with
high interest also, other various accounts as per customer’s investment which provide savings,
current types of accounts These banks require more technological support by to provide effective
services to their customers (Regan, Smith, and Love, 2017). These banks have high
infrastructure facilities for attractive services and customer satisfactory indulge as well
Infrastructure: This sector provides services regarding control and employee on
operational function. Which include several functions of liquidity, capital management, resource
planning as well as risk taking factors. Deutsche Bank is undertaking high infrastructure facilities
into every division which focus on client's requirement towards expansion and wellbeing of
business performance, also on production efficiency for the businesses. These infrastructure
sector are connected with both private and investment. These minimising the risk of less demand
and supply into the economy.
Technology: This factor is a most significant of one of all, as this division is a necessity
into every sector especially in banking, the services indulge with them are of high qualitative and
all depended on digital technologies, so that they could not neglect its significance from their
operations, technological advancement enhancement of various analytical tools, digital
transactions, keeping records and set data and accounts in the form of technical power (Junior,
and Cherobim, , 2020) Deutsche Bank is the biggest provider of technological funding to the
needed sectors. This factor is becoming the most essential into the leading market as it has

become a part of every organisation. This division is connected with business expansion and
success. Technological enhancement is a must in which all the factors are involved into same
aspects which the bank has been influencing on. Through which the organisation could focus on
reaching to height of success by processing research and development, launching technical
centres and providing support.
Apart from the above divisional structure, there are various other segments win which
baking sector indulge their operations like, human resource, finance, accounts and many other
such sectors. Through which the bank could share information and data to make relevant
contribution. They use appropriate software in terms of keeping records of data. As the use cloud
storage software which is best to keep records with full security and prevention of personal data
of their clients, as client pit their faith on the banks because of that element they only desires to
invest in banking institutions in expectation to get something valuable in return. They use
various other securities and data tools and element like LAN, WAN and emails through e-
commerce which influence on every function in order to provide easy services to their clients.
These services prove to be beneficial and essential for their growth. The data been recorded and
enhanced with Google cloud in recent years for which, the bank decided to spend millions of
dollars for its establishment. This deal is understood by GCP programmes. (Schönberg, 2019).
The interconnection of these banks is mentioned below:
Corporate bank: This bank includes the functions of becoming market leaders and cash
management, planning and campaign towards their schemes, collecting deposits, financial
deposits as well as influencing the other factors which in needs of general public. Investment
bank are interconnected with these banks. As investment are related with providing safe and
security of clients’ money.
Investment bank: The Deutsch bank has its functions in guiding and advisory facilities
by choosing right investment policies. These banks are interconnected with private sector and
cooperate banks. As the bank eventually provide services regarding customer support.
Private Banks: These banks work for providing services as of all the sectors and are
highly motive to earn their profit. For this they attract various customers to invest in these banks.
These banks are connected with corporate, investment and other divisional sector. as these bank
perform the function of other banks (Mee, 2019)

Technology: Deutsche banks are using technological support through analysing
upcoming technologies and adapting new features into their banking services. These banks are
interconnected with all divisions because of involvement of technologies into every division.
Hence, all these functions are interconnected with each function. In order to perform one
functions, it reflects their appearance on the other one. Because of their significance into
customer services. The Deutsche bank has enjoying enormous benefits and enhancement in
performance.
QUESTION 2
Different forms of data and the role or responsibility of data warehousing in Deutsche Bank
Deutsche bank is a multinational finance provider which has scattered all around the world.
The bank has specialised in providing various services according to their divisional structure. It
follows 4 types of divisional structure which is necessary to operate into their management. By
performing all these structures, it facilitates the growth of its services by interconnecting all
divisions together. As these functions perform simultaneously in order to perform smooth
functioning. The bank also follows various infrastructure functions like technological
enhancement, information technology software. Through which they perform their being liable
for their task and duties. Information technology play a vital role in banking industry, all the
work has been connected through digital and internet sources, in which one of the function is to
record warehousing data of the banking records. It includes analysing and research part of
information and knowledge regarding upcoming internet advancement. Deutsche bank performs
their functions in an efficient way by evaluating and enabling every sources of It technology. The
bank uses various information systems which are discussed below:
Executive Support system (ESS):
This information designs a system by in order to formulate strategies decision by senior
authorities. This system gathers and collects the information regarding day to day operations
through its every aspects of operation. Deutsche bank uses this information in order to
acknowledge about inventory assets information, this information is depending upon the current
sales and financial data. These data are useful for data collection. These technologies are focused
on expansion of the business sector.
Knowledge management systems (KMS)

knowledge management system helps in development of information as well as share
relevant data, along with this, they are best for employee understanding into banking industries
through which the other could share their information by these data. These systems also provide
various commercial opportunities which offers customers to take advantages of banking services.
Deutsche Bank are utilising opportunities regarding various commercial sectors (Lee, and
Chung, 2016).
Decision support system (DSS)
This is an essential function in the era of decision making at time of complex crises,
however, this system evaluate assistance of IT tools and equipment so that data would be
gathered more accurately by analysing alternatives and preferences. Moreover, this also includes
spread sheets of data and databases into every possible results with the aim to get perspective
model. The Deutsche model uses this structure to project information and enable their mangers
to be efficient in difficult times and try to solve problems with the set of these factors.
Big data is consisting as they team of large volume for structured and unstructured manner
which indicates on a lifetime and long-term basis (Sigelman, 2017). The Deutsche has allows
their function to gather data of internal performance metrics system in order to get right
accuracy. It shows the day to day working potential and performance of their operations. It
develops skills to overcome the capabilities of satisfactory aspects into an organisation.
Hence, all he above information are significant aspect for decision making process for a
banking sector which proves to be effective while taking banking decisions. Therefore, these
structures enable the performance and impact of mangers potential. As per Deutsche bank shows
their efficiency into the organisation through these functions which enables the weak areas to
overcome with the abilities of managers. These practices a play vital role in organisation
decision making because of the seriousness of the situation. These banks are the most crucial and
important division. Banks could think of successful operations through technological
advancement by using technical software and hardware which gives customer new experience
into IT technology and digital transformation of techniques. These banks earn profit in the form
of interest and security charges which it enables from the customers.
Evaluation of current IS at DB
Current information system of Deutsche bank includes one of significant approach that is
known as CAMELS approach. Under this, capital adequacy, earning and liquidity and sensitive

factors get into consideration. It is a performance indicator which derives banking data accuracy.
The bank also consisting API model which helps in assessing large data. Through this IS system,
bank believes in data at motion concept rather than data at rest. Public cloud facilities have been
improvised from past years as it drives infrastructure benefit.
Recommendations
The administration association with the information standards to get client satisfaction by
specify their knowledge and understanding business activities as well as control the operations
and be ready to take result into positive way. And identify the opportunities to gain advantages
through these ways (Li, Liu, and Liu, 2016). Moreover, banks could use another models like
KMS, DSS as well as ESS these are significant because of their importance towards business
goals and take the organisation to higher level. Another recommendation could be more on focus
of strategical aspects like qualitative and quantitate and qualitative data procedure, also uses of
information techniques through guidance by other global level institutions. The more of global
institutions would take courage towards the institution the more it will get popular for their
services and reach to large customer base.
Technology strategy to enable big data strategy:
The data regarding, the whole procedure trough technological aspect of scenario, through
which the strategies can be wide enhancing an optimising the systems through their employees.
Big data strategy can be influenced by the technical transformation into the management as well
as economy. These procedures work as a guidance towards the operational growth and statistical
aspects. The idea should be out of the box which creates innovative exposure towards the
management criteria and these innovations are the future of tomorrows benefit. Technology
creates several opportunities regarding expansion and indulging new and creative strategies,
approaches and aspects, which eventually enhance by adoption the right choice in the
technology. Make sure the strategies must be on long term basis so that the technical
advancement would take a lead towards the high success and banking sectors would enjoy their
benefits and aspects (Tiwari, Wee, and Daryanto, 2018)

Advantages and Disadvantages of the Information System
Advantages of Information System Disadvantages of Information System
 Openness: Informational systems
has allowed the organisation to be
24 /7 available for their customers
and deliver the services
accordingly. This has helped in
eliminating the concern of
customers residing in different
countries regarding time format of
the business operations (Aprilianti,
2020).
 Correspondence: An effective
information system facilitates the
organization to assist other related
operations more productively
without any errors and helps the
same to reduce the time and be
more efficient. It also helps the
company minimize the cost as well
as to enhance the productivity of
operations.
 Security issues: Companies need
to be very careful while
processing information systems as
there is always a possibility for
hackers and thieves to intervene in
the operations. The information
system has very essential client
details which needs to be
protected from these hackers and
thieves in order to maintain the
privacy concern of the same.
 Implementation expenses: The
implementation of Information
systems are extremely costly. The
company needs to bear a lot of
expenses in order to acquire a
good effective and relevant
information system in the business
organisation.
QUESTION 3
Information about Code of Conduct and the new GDPR Data protection of Deutsche Bank
GDPR (General Data Protection Regulation) is a guideline formulated by European Union in
order to provide protection and insurance to the essential information. It helps the business
organisations to protect their data against any unauthorised access and enhance the privacy of the
same (Ntouvas, 2019).
Ethical: The employees of Deutsche Bank have to check each and every software that is
being used by the bank this shows that they are accountable for all the work that they have done

as if there are any vulnerabilities then it can be solved in an appropriate manner. The authorities
should be informed and all the problems that may arise so that the situation doesn’t go worse. If
the software is obtained in and ethical way and then this might create problem (Zaman, and
Swapan, 2016). This may create hindrance in overall performance of the organisation and it
creates the risk of security. So it is important for banks to follow ethics in businesses. The
companies that work by following ethics are always benefited and successful as they satisfy the
customers and complete the government requirements as well.
Legal: GDPR 2016/679 is a regulation that is present in EU laws. This helps in
addressing the information that has been used for delivering the operations outside EEA and EU.
Deutsche Bank this kind of activities does not take place without prior permission of client. As
the information is shared the permission of client is must. As this activity may create problem
and also have impact on company. By following the regulations, it is easier to complete the tasks
and it is good to work legally. The laws are important and need to be followed as the confidential
information of the bank needs to be secure and safe (Mao, Zhang and Deng, 2016).
Professional: The main thing that is required by organisations to behave in a professional
way. The Deutsche Bank maintains professionalism and never shares the information with
anyone and that is also not desirable ethically. Maintaini8ng confidentiality is important for
employee as the clients are trusting them and sharing their personal information with them.
Deutsche Bank maintains integrity while working and maintain relations with the clients that
help to increase the trust and form the brand image in the market. Following all the rules and
regulations and working with professionalism means adhering to privacy, confidentiality,
integrity and transparency concepts of information security. So it is desirable by the employees
to follow the rules and maintain professionalism while working as they are working with bank
(Mayer, and Hutton, 2017).
CONCLUSION
It can be concluded from the above report that there is interconnection between various
departments. The financial institutes get benefit as it helps to improve its financial performance.
How the information flow from lower to middle and to upper level is also mentioned in this
assignment. Data warehousing is an essential part in the functioning of bank as all the
information is gathered there and tha5t needs to be kept confidential; to gain and maintain loyal
clients. By following code of conduct and laws the bank has achieved com0petitive advantage

and attaining its operation s effectively. The information is used to make better decisions that are
in favour of bank as well as their clients. The most desirable task is to maintain professionalism
while working in banks as all the information of clients is confidential and need to be kept safely.

REFERENCES
Books and journals:
Schönberg, T., 2019. Data Access to Micro Data of the Deutsche Bundesbank (p. 2). Technical
Report 2019-02, Deutsche Bundesbank, Research Data and Service Centre.
Junior, I.C. and Cherobim, A.P.M.S., 2020. Academic production and technological emergence
in finance. Innovation & Management Review.
Regan, M., Smith, J. and Love, P.E., 2017. Financing of public private partnerships:
Transactional evidence from Australian toll roads. Case studies on transport
policy, 5(2), pp.267-278.
Mee, S., 2019. Central Bank independence and the legacy of the German past. Cambridge
University Press.
Tiwari, S., Wee, H.M. and Daryanto, Y., 2018. Big data analytics in supply chain management
between 2010 and 2016: Insights to industries. Computers & Industrial
Engineering, 115, pp.319-330.
Sigelman, O., 2017. Personal cloud-based apps: the new insider risk. Computer Fraud &
Security, 2017(8), pp.10-12.
Ntouvas, I., 2019. Exporting personal data to EU-based international organizations under the
GDPR. International Data Privacy Law, 9(4), pp.272-284.
Mayer, D. and Hutton, B., 2017. Global business education for management
professionals. Educating for Responsible Management: Putting Theory into Practice.
Almarashdeh, I., 2016. Sharing instructors experience of learning management system: A
technology perspective of user satisfaction in distance learning course. Computers in
Human Behavior, 63, pp.249-255.
AthuluruTlrumala, G. and Attuluru, A.R., Ytrre Inc, 2019. Real-time customer experience
management systems and methods. U.S. Patent 10,325,102.
Lee, S.Y. and Chung, M., 2016. An exploratory study on construction of electronic government
as platform with customized public services: to improve administrative aspects of
administrative processes and information systems. Journal of digital
Convergence, 14(1), pp.1-11.
Li, J., Liu, M. and Liu, X., 2016. Why do employees resist knowledge management systems? An
empirical study from the status quo bias and inertia perspectives. Computers in
Human Behavior, 65, pp.189-200.
Aprilianti, I., 2020. Protecting People: Promoting Digital Consumer Rights.