Harrow College: STL3C4 Report on Professional Relationships

This report delves into the crucial aspects of developing and maintaining professional relationships with children, young people, and adults. It emphasizes the significance of effective communication, exploring how it fosters positive interactions and addresses diverse social, professional, and cultural backgrounds. The report outlines strategies for building rapport, overcoming barriers, and adhering to confidentiality protocols, including legislation and procedures related to data protection and information disclosure. It also addresses the importance of reassuring individuals about confidentiality and the limits thereof. Furthermore, the report discusses situations requiring breaches of confidentiality. Finally, it explains inclusion and inclusive practices, identifying potential barriers to participation and offering insights into creating supportive environments for all.

Develop professional
relationships with children
young people and adults

Table of Contents
INTRODUCTION ..........................................................................................................................1
MAIN BODY...................................................................................................................................1
1.1 Why effective communication is beneficial in developing positive relationships with
adults, children and young individuals. .................................................................................1
1.2 Explain how different social, professional and cultural backgrounds might affect the
relationships and the way individuals communicate..............................................................2
1.3 Ways in which practitioner can maintain and build professional relationship with the
adults, children and young people. ........................................................................................3
1.4 How barriers to professional relationship can be overcome............................................3
2.1. Summarise the main points of legislation and procedures covering confidentiality, data
protection and the disclosure of information..........................................................................4
2.2. Explain the need to reassure children, young people and adults of the confidentiality of
shared information and the limits of this................................................................................4
2.3. Discuss situations when confidentiality protocols must be breached. Include detailed
information with reasons showing how or why.....................................................................5
7.1. Explain what is meant by inclusion and inclusive practices. Include detailed information
with reasons for how or why.................................................................................................6
7.2. Identify barriers to children and young people’s participation Include detailed information
with reasons showing how or why.........................................................................................6
CONCLUSION................................................................................................................................7
REFERENCES ...............................................................................................................................8

INTRODUCTION
Communication plays a very important role when it comes to maintaining professional
relationships with the Children. In case of Children, they don't just learn how to learn at school
but also focus to work with each other and also playing together in a cooperative manner. With
the help of effective communication it helps in discovering and developing positive relationships
with other children coming from different backgrounds, cultures and adults too. In case of
supporting their learning, the major part of the role is support them with the social learning with
the help of demonstrating better relationships in interactions among the professionals, pupils and
teachers and provide them with a role model template to follow. The report further explains how
to build rapport with the adults and children in the professional environment and also bringing
strategies into play.
MAIN BODY
1.1 Why effective communication is beneficial in developing positive relationships with adults,
children and young individuals.
Effective communication can be basically defined as the type of communication which is
easy and quick to understood. In context to communication, there are various number of
strategies which can be used for the purpose to improve the effectiveness of the communication
and are considered to be highly simple(Roach, 2018).
In context to Positive relationships, these are considered to be those that can offer advantages to
everyone. In reference to a class room situation, they especially provide benefit to young people
and children through enabling their ability to take something in positive way. When effective
communication is basically aimed at helping positive relationships, there are few techniques
which could assist with this outcome.
Benefits of effective communication in the classroom
In context to classroom, effective communication basically means use of the positive
communication which supports children feeling comfortable in the setting or presence. It
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basically comprises of the modelling behaviour through ensuring that the communication is
positive and effective(Roesch-Marsh, 2018).
Feels comfortable and happy: In context to effective communication, it basically promotes trust
and make everyone feels comfortable and happy.
Reduces miscommunication: In context to effective communication, the positive and direct
communication supports and helps everyone to feel sure about what is happening.
Helps pupils learn how to communicate in a positive manner: In context to effective
communication, without demonstrating the right kind of behaviour in any situation, it still results
in communicating the things without having to say them in a direct manner(Black, 2020).
1.2 Explain how different social, professional and cultural backgrounds might affect the
relationships and the way individuals communicate.
When it comes to communication, most of us are much more fluent in our own primary
language also when it comes to use of body language within our primary culture. When it comes
to different ways or methods of communication, the parameters tends to change and depends
upon the situation. This is how we basically adapt whether it is to different individuals, different
roles and different scenarios. When it comes to communication, it is majorly dependent upon the
ability to produce words(Sprott, 2019).
Social situations: In context to Social situations, the communication is spontaneous and
unplanned. With the help of using good communication techniques, it helps in influencing
relationships for the purpose to remain positive, listening to others and showing respect.
Professional Situations: In context to communication, not every communication is unplanned.
In case of schools, they often have a lot of planned communication in the formal settings and
also involves the unplanned type. Moreover, not all the communication is direct or verbal(Kerr,
and Gahm, 2018).
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Different cultural contexts :
In context to communication, it can be very hard in some situations when writing or talking to
someone coming from different cultural context.
1.3 Ways in which practitioner can maintain and build professional relationship with the adults,
children and young people.
When it communication, it is very important to be highly sensitive to the needs of the
other adults usually when they have communication difficulties. In addition to that, it is very
important to adapt the way we communicate. For example, I am speaking to a carer or parent
who has a hearing impairment, it will focus on making a eye contact and I will make sure that I
am facing them. While communicating with adults, it is very important to adapt, observe and
reflect the methods of communication. In context to communication, there are different ideas and
values that can cause disagreements among the settings and parents. It is very important to work
alongside parents and clarifying the things need to happen in various ways at the nursery. In case
of some adults, they can act in a more aggressive manner and it is very important to offer support
and encouragement(Burke, Sanson and Van Hoorn, 2018).
1.4 How barriers to professional relationship can be overcome
In context to communication process, it is very important identify the barriers to the
professional relationship and using various methods for the purpose to overcome the which
involves the following ways:
Eliminating differences in perception: In context to organisation, in order to overcome the
barriers, it is very important to ensure that it is recruiting right individuals on the job.
Use of Simple language: In order to overcome the barriers of the communication, it is important
to use clear and simple words and using jargon and ambiguous words need to be avoided(Or, F.,
Kim, Simms and Austin, 2019).
Elimination and reduction of noise levels: In context to Noise, it is considered to be the main
communication barrier which need to be overcome for effective communication.
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Emotional state: During the process of communication, it is very important to make effective
use of the body language. For example, if the convener of the message is in a bad mood then the
receiver might think that the information being delivered is not good(Kenny, M.E., Blustein,
D.L., Liang, B., Klein, T. and Etchie, Q., 2019).
2.1. Summarise the main points of legislation and procedures covering confidentiality, data
protection and the disclosure of information.
In context to the main points of the procedures and legislation covering confidentiality
are that only the individual people should have access to the confidential records except where a
pupil is potentially at risk. In context to data or information, it should not be given to the
agencies or adults unless previously agreed. In context to the school's procedures and policies, it
should be always followed regarding the sharing of information and confidentiality. It is very
important to be well aware of all the legal requirements in relation to the accessing of
information and record keeping in the school. Under the Data Protection Act 1998, all the
processing personal information and all the settings need to be comply with the eight enforceable
principle of good practice. It is important, that the personal data must be accurate, lawfully and
fairly processed, secure, relevant, not excessive and adequate and not kept longer than necessary.
In context to Disclosure of information, some carers and parents of the individuals you work
with may talk to you about their problems or provide details about the family. In context to the
school's procedures and policies, these should always be followed in relation to the sharing of
information or confidentiality. It is very important to be well aware about the accessing
information, legal requirements and record keeping. Under the Data Protection Act, 1998, all the
processing and settings of the personal information must be comply with the eight enforceable
principles of the good practice(Briggs, 2020).
2.2. Explain the need to reassure children, young people and adults of the confidentiality of
shared information and the limits of this.
In context to children, it is very important to reassure children, adults and young
individuals that any information or data about them is only used when necessary and keeping it
highly confidential and only for the duration required in order to maintain security and trust. It is
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basically their right to privacy to have this information keeping confidential and not passing to
others. In context to teaching staff member, it is very important to not violate their trust and
putting them to any kind of harm by leaking personal information. In context to young people
and children, they need to be able to know that their personal data or information will be kept
confidential and won't be put at risk because of bullying and teasing by other individuals. It is
very important that the adults feel secure in the knowledge that their children will no be the topic
of any kind of playground gossip by the other individuals. In context to parents,they need to be
reassured that the school is providing support and correct type of care for them and their
children. In most of the cases, the consent of parent is very important in order to share the data
and information with other professional bodies and furthermore, the school has a legal obligation
to disclose data or information if there is any indication of the young adult and child being at
risk(Rolfe, 2020.)
2.3. Discuss situations when confidentiality protocols must be breached. Include detailed
information with reasons showing how or why
In context to Adults, who basically work with young people and children will come to
know most of the personal information which comprises of contact details, date of birth and
address and also involves some kind of sensitive information such as family background,
behavioural issues, medical information and much more. In context to adults, it is basically their
responsibility to keep the data or information private or confidential. It is important that they
protect the identity of the child they work with and that of their carers and families. It is very
important and they must do everything in their power to protect the privacy of every adult or
child. It can be only done by keeping their information secure and safe. The information can be
only passes to those who have legitimate and authorised reason to have the data only after they
have permission from their carers and parents. It also comprises of parents signing a consent
form. In case of parents refusing permission then the school would not be able to pass the data
and there is basically a legislation for the purpose to protect the rights and there are severe
consequences for those who breach it (Or, F., Kim, Y., Simms, J. and Austin, S.B., 2019).
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7.1. Explain what is meant by inclusion and inclusive practices. Include detailed information
with reasons for how or why
In context to Inclusive practice, it is basically considered to be a teaching approach that
helps in identifying the differences among the students and uses this for the purpose to ensure
that all the students can access content related to education and also participate fully in their
learning. It also helps in understanding that no two pupils are the same and also ensures that the
activities and lessons accommodate this. With the help of this approach, it helps in recognizing
the student diversity and benefits that can bring to the overall learning experience. In addition to
that, the inclusive practice has a whole range of benefits for the families, students and teachers.
In context to the inclusive practice, it helps in providing various benefits:
 Improving self image, friendships and confidence.
 Teaching pupils about the equality and diversity( Mitra, 2018).
 Development of student sensitivity and empathy to the individuals who are different from
themselves.
 Promoting parental confidence regarding the student's success in the school setting and
that the children are being accepted.
In context to inclusive practice, it ensures that all the children should receive equal opportunities.
7.2. Identify barriers to children and young people’s participation Include detailed information
with reasons showing how or why
In context to education, the learning process, there may be various circumstances and
barriers which could restrict the full participation of the learners. In context to learners, there will
have different requirements that might require consideration and enable them to take part in all
the activities and gaining full benefit from the various opportunities on offer. Active participation
and full participation may be affected by the deficit thinking and negative attitudes. Poor access
to the communication aids, physical barriers and lack of confidence in the skills.
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CONCLUSION
From the above report, it can be concluded that communication plays a very important
role in childcare and maintaining and development of professional relationships with adults and
children young people. The report helps in deep understanding of the effective communication
and development of the positive relationships with the adults, young individual and children.
With understanding of how the individuals communicate and how the cultural, social and
professional backgrounds can affect the relationships.
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REFERENCES
Books and Journals
Black, C., 2020. It will never happen to me: Growing up with addiction as youngsters,
adolescents, and adults. Central Recovery Press.
Briggs, F., 2020. Child protection: A guide for teachers and child care professionals. Routledge.
Burke, S.E., Sanson, A.V. and Van Hoorn, J., 2018. The psychological effects of climate change
on children. Current psychiatry reports, 20(5), pp.1-8.
Kenny, M.E., Blustein, D.L., Liang, B., Klein, T. and Etchie, Q., 2019. Applying the psychology
of working theory for transformative career education. Journal of Career
Development, 46(6), pp.623-636.
Kerr, B.A. and Gahm, J., 2018. Developing talents in girls and young women.
Mitra, D., 2018. Student voice in secondary schools: the possibility for deeper change. Journal of
Educational Administration.
Or, F., Kim, Y., Simms, J. and Austin, S.B., 2019. Taking stock of dietary supplements' harmful
effects on children, adolescents, and young adults. Journal of Adolescent Health, 65(4),
pp.455-461.
Or, F., Kim, Y., Simms, J. and Austin, S.B., 2019. Taking stock of dietary supplements' harmful
effects on children, adolescents, and young adults. Journal of Adolescent Health, 65(4),
pp.455-461.
Roach, A., 2018. Supportive peer relationships and mental health in adolescence: An integrative
review. Issues in mental health nursing, 39(9), pp.723-737.
Roesch-Marsh, A., 2018. Professional relationships and decision making in social work: Lessons
from a Scottish case study of secure accommodation decision making. Qualitative Social
Work, 17(3), pp.405-422.
Rolfe, S.A., 2020. Rethinking attachment for early childhood practice: Promoting security,
autonomy and resilience in young children. Routledge.
Sprott, R.A., 2019. Factors that foster and deter advanced teachers’ professional
development. Teaching and Teacher Education, 77, pp.321-331.
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