BSBWOR404: Develop Work Priorities: Feedback and Performance Analysis

This report details the process of seeking and evaluating feedback on workplace performance, as required by the BSBWOR404 unit. The student conducted a 360-degree evaluation, gathering feedback from their manager, colleagues, and clients (where applicable). The report includes a self-evaluation, analysis of the feedback received, and identification of areas for improvement. The student used a structured survey to collect feedback on various aspects of their work, including initiative, decision-making, and resource management. The report also includes additional comments from participants and an assessment of how the feedback will be used to enhance future performance and work priorities. The assignment aims to help the student develop their ability to reflect on their performance, identify strengths and weaknesses, and create a plan for continuous improvement.

BSBWOR404: Develop work priorities: Seek & evaluate feedback
Assessment 2
Course:
Intake (month and year):
Student Name:
Email Address:
Mobile Number:
Unit code and title: BSBWOR404 Develop work priorities
Assessment 2 – Seek and evaluate feedback
Date submitted:
Submission mode: (please tick)  Online  In-class submitted to assessor  Post
Assessment conditions Assessment modality
Satisfactory rate – If this is not achieved the
student has the opportunity to resubmit the
assessment after receiving feedback and re-
training as confirmed by their trainer/assessor
Assessment location: (please tick)
 In-class  online  simulated environment
 workplace
Seek & evaluate feedback -
assessment 2
[this assessment]
Presentation of a work schedule –
assessment 1
Develop a professional development
plan – assessment 3
Ref: as listed in the Course Unit
Outline and Assessment Due Dates
List for the course
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BSBWOR404: Develop work priorities: Seek & evaluate feedback
Assessor Instructions
Required documents and equipment
● Assessment Guide
● Assessment 2
● access to a real (preferred) or simulated workplace
● a task or project within that workplace that needs to be undertaken
● access to team members who can assist with the completion of the project/task
● access to the organisational workplace documents where possible.
Instructions for assessor
This task requires the student to demonstrate skills and knowledge required to seek and
evaluate feedback on their own workplace performance.
The student is required to gather feedback from their superior, colleagues and clients, as
well as evaluating own performance and determine how their quality of output can be
improved. They will they report on the process and results.
The assessor should begin by clarifying their expectations for the report including
examples. The headings for each section of the report are outlined in the Assessment
Task and should be used as a guide to help structure the report.
Ensure that your reinforce that evidence must be supplied, where appropriate, to the
student’s self-evaluation of work performance.
Assign the Assessment Task during session 2 and consider allowing students to complete
it over the duration of the course. This will allow them enough time to undertake the task
in their chosen workplaces and reflect on the outcomes.
Planning the assessment
 Recommended date for assessment: After session 2
 Time required for assessment: 1–2 hours
 The student must submit:
o a completed 360° evaluation survey
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BSBWOR404: Develop work priorities: Seek & evaluate feedback
o a word-processed report, organised under the headings provided.
 Liaise with all students to ensure that their workplace is a suitable environment in
which to undertake this assessment task or agree alternative
The assessment is made according to the assessment guide and decision making rules.
Final decision is to be made and recorded on Assessment result below and on the results
template via the Course Coordinator.
Ref: Assessment Guide for the Assessment & Mayfield Education Assessment Guide:
Planning & Conducting Assessment Policy
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BSBWOR404: Develop work priorities: Seek & evaluate feedback
Student Instructions
After completing your project/task set out in Assessment Task 1, you are now required to
gather feedback on the task from your manager/supervisor, colleagues and clients (where
applicable). This Assessment Task also requires you to evaluate your own performance
and determine how the quality of your output can be improved.
You are required to analyse your work performance during the project undertaken in
Assessment Task 1. If possible, you should relate your performance to the knowledge
and skills you apply in your everyday job role. This assessment requires you to conduct a
360° evaluation – this means evaluating and seeking feedback from:
● yourself
● at least one team member
● manager
● customers/clients (if possible).
You will then need to document an evaluation of your performance in a report.
You are also required to plan the feedback methods using an appropriate evaluation
method.
The assessment task is due on the date specified by your assessor. Any variations to this
arrangement must be approved in writing by your assessor.
Submit this document with any required evidence attached
Ref: Student Information Handbook (5) & Student Assessment Policy and Procedure
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BSBWOR404: Develop work priorities: Seek & evaluate feedback
Student Declaration
I, ……………………………………………… (Student to print name) state that the work I
submit is my own and I have not copied this in any form except where due reference has
been made to this. If you are completing this form electronically, please type your name
as an acceptable form of your signature.
Student Comments:
Ref: Student Information Handbook (5.6)
Student Signature:
If you are completing this form electronically,
please type your name as an acceptable form
of your signature.
Date:
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BSBWOR404: Develop work priorities: Seek & evaluate feedback
Assessment Result (tick √):  Satisfactory
 Unsatisfactory
 Resubmit
Ref: Student Information Handbook (5.6)
Reassessment Appeals
NB: The rating of Competency can only be
provided as a summative assessment at the
end of a unit.
Outcome recorded on Results sheet
(tick √):  Yes
Date entered:
By whom:
Results are entered into the electronic
Results Sheet
Assessor Feedback and Comments to Student:
Assessor Name (printed): Date received:
Assessor Signature (signed):
Ref: Trainer and Assessor requirements as listed in the Sessional Trainers and Assessors
Policy and the Policy – Guidelines for Planning and Conducting VET Assessment &
Student Assessments Policy.
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BSBWOR404: Develop work priorities: Seek & evaluate feedback
360° Evaluation survey
Achieving results
Never Rarely Sometimes Often Always Don’t
Know
Has a high level of
initiative and motivation
to achieve goals
1 2 3 4 5
Is able to make tough
decisions and exercise
sound judgement
1 2 3 4 5
Follows up decisions
and maintains a focus
on priorities
1 2 3 4 5
Confronts problems
directly and promptly 1 2 3 4 5
Is flexible in adapting
approaches to new
demands and
unforeseen
circumstances.
1 2 3 4 5
Feedback report
Participants Total
Score
Martine
Mathew
Manager A client
Has a high level of initiative and
motivation to achieve goals 3 2 4 9
Is able to make tough decisions and
exercise sound judgement 4 3 4 11
Follows up decisions and maintains a
focus on priorities 3 2 3 8
Confronts problems directly and promptly 2 3 4 9
Is flexible in adapting approaches to new
demands and unforeseen circumstances 3 3 2 8
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BSBWOR404: Develop work priorities: Seek & evaluate feedback
Additional comments:
Planning and decision-making
Never Rarely Sometimes Often Always Don’t
know
Monitors the
external and
internal
environments to
identify critical,
relevant trends and
issues
1 2 3 4 5
Effectively uses
strategic and
business planning
processes to set
direction and
strategies
1 2 3 4 5
Is able to recognise
opportunities and
translate these into
workplace
proposals
1 2 3 4 5
Effectively plans
and manages
projects and project
teams
1 2 3 4 5
Uses management 1 2 3 4 5
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BSBWOR404: Develop work priorities: Seek & evaluate feedback
information to
promote strategic
thinking, make
soundly based
decisions and
inform strategy.
Feedback report
Participants Total
Score
Martine
Mathew
Manager A client
Monitors the external and internal
environments to identify critical, relevant
trends and issues
3 4 5 12
Effectively uses strategic and business
planning processes to set direction and
strategies
3 2 4 9
Is able to recognise opportunities and
translate these into workplace proposals 2 3 3 8
Effectively plans and manages projects
and project teams 3 2 2 7
Uses management information to
promote strategic thinking, make soundly
based decisions and inform strategy.
5 3 3 11
Additional comments:
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BSBWOR404: Develop work priorities: Seek & evaluate feedback
Resource management
Never Rarely Sometimes Often Always Don’t
know
Is able to manage
financial, staffing and
physical resources
efficiently
1 2 3 4 5
Redeploys resources
to meet changing
demands and
circumstances and
ensure priorities are
met
1 2 3 4 5
Manages resources
taking into account
broader
organisational
resource planning
and the impact of
resource decisions on
other parts of the
organisation
1 2 3 4 5
Feedback report
Participants Total
Score
Martine
Mathew
Manager A client
Is able to manage financial, staffing and
physical resources efficiently 2 3 5 10
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BSBWOR404: Develop work priorities: Seek & evaluate feedback
Redeploys resources to meet changing
demands and circumstances and ensure
priorities are met
5 4 2 11
Manages resources taking into account
broader organisational resource planning
and the impact of resource decisions on
other parts of the organisation
3 3 2 8
Effectively plans and manages projects
and project teams 2 3 2 7
Uses management information to
promote strategic thinking, make soundly
based decisions and inform strategy.
4 2 3 9
Additional comments:
Performance management and improvement
Neve
r
Rarely Sometimes Often Always Don’t
know
Has a clear focus on
client needs and
expectations, actively
seeks and responds to
feedback.
1 2 3 4 5
Ensures quality
assurance processes
are in place
1 2 3 4 5
Fosters an environment
of continuous
1 2 3 4 5
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BSBWOR404: Develop work priorities: Seek & evaluate feedback
improvement
Effectively monitors
performance and uses
this to maintain
ongoing improvement.
1 2 3 4 5
Feedback report
Participants Total
Score
Martine
Mathew
Manager A client
Has a clear focus on client needs and
expectations, actively seeks and
responds to feedback.
4 3 2 9
Ensures quality assurance processes are
in place 3 2 3 8
Fosters an environment of continuous
improvement 3 2 2 7
Effectively monitors performance and
uses this to maintain ongoing
improvement.
5 3 4 12
Uses management information to
promote strategic thinking, make soundly
based decisions and inform strategy.
3 2 3 9
Additional comments:
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