ISY2004 Project: Developing Code of Conduct for Max Lionel Realty

This project charter, developed for the ISY2004 Information Systems Project Management unit, outlines a comprehensive plan for Max Lionel Realty. The assignment focuses on developing a robust code of conduct and associated legislation for the real estate company. It includes an introduction that highlights the importance of documented policies and ethical practices in the real estate sector. The discussion section reviews simulated business documentation, emphasizing legal and ethical responsibilities related to workplace health and safety (WHS) and anti-discrimination legislation. The project charter itself details the project's purpose, deliverables, stakeholders (including sponsors, managers, agents, clients, and tenants), resources, risks (such as resource limitations, budget constraints, and external factors), interdependencies, and success criteria. The charter aims to inform agents about legal and ethical obligations, promote high standards of professional conduct, and ensure client buy-in for innovation. Key components include training for agents in sales and client practice, adherence to the Real Estate Institute of Victoria (REIV) code, and maintaining a professional yet friendly approach. The budget plan and references are also included to support the project's scope and goals. The project charter serves as a critical tool for managing the project and ensuring its successful implementation within Max Lionel Realty.

Running head: MANAGING PROJECT AT MAX LIONEL REALTY
Managing Project at Max Lionel Realty
Name of the student:
Name of the university:
Author note:

1MANAGING PROJECT AT MAX LIONEL REALTY
Table of Contents
Introduction:.....................................................................................................................................2
Discussion:........................................................................................................................................2
1. Review of the simulated business documentation:...................................................................2
2. Scenario of the Max Lionel Realty:......................................................................................3
3. Budget Plan for the project...................................................................................................3
4. Project Charter.......................................................................................................................3
References:......................................................................................................................................9

2MANAGING PROJECT AT MAX LIONEL REALTY
Introduction:
For the present days, it is essential to have a formally written documentation about the
different policies and procedures that would be followed in real estate businesses. Implementing
such strategies helps the agents, clients as well as the tenants to easily understand the daily
businesses while helping them to solve the disputes while ensuring the success and reputation of the
company. This report is hence prepared so as to briefly reflect the policies and the code of ethics that
the business of Max Lionel Reality tends to achieve within their business objectives.
Discussion:
1. Review of the simulated business documentation:
In direction to build a good relationship with its buyer, the organization of Max Lionel Realty
has planned to gratify its legal and ethical responsibilities so as to achieve its objectives which
includes-
 To inform the managers of the Max Lionel Realty of the legal and the ethical obligations
related to WHS and anti-discrimination legislation and to abide the organization to follow
certain standards or codes of ethics.
 To indorse high values in professional conduct based on the Real Estate Institute of
Victoria Code of Conduct and its related legislation.
 To inform its clients, tenants and the potential tenants about the MLR’s commitments
(Mullender 2019).
 To attain employee and client buy in for ingenuity.
The legal and ethical duties related to WHS includes responsibilities that requires the
managers to make sure that they provide a safe working environment to their staffs as well as to

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the clients and tenants to make sure that the system is in correct place to record any kind of
workplace injuries (Hughes, Champion and Murdoch 2015) .
The anti-discrimination legislation that the company aims at following includes ensuring access to
training programs to the staffs irrespective of any type of discrimination.
2. Scenario of the Max Lionel Realty: As per the scenario certain features and requirements
of Residential and Commercial Agents and clients are analyzed which reflects certain points
like-
 Poor timing
 Lack of training for the agents to manage real estate (Tholen et al. 2016)
 Lack of daily client practice (Jensen and van der Voordt 2016)
3. Budget Plan for the project : The overall budget that is used for the project is $15,000
including commission fees from clients, investment income, wages, salaries, consultancy fees,
communication expenses and many more.
4. Project Charter
The project charter summarises the purpose, deliverables, stakeholders, resources,
risks, interdependencies and success criteria of the project.

4MANAGING PROJECT AT MAX LIONEL REALTY
Project
snapshot
Name of project: Developing proper code of conduct and legislation for Max Lionel
Realty
Project purpose:
What are the goals/objectives of this project? Why are we undertaking it? What
is the problem/opportunity?
 To inform the agents of the Max Lionel Realty of the lawful and the ethical
responsibilities related to WHS and anti-discrimination legislation and to abide the
organization to follow certain standards or codes of ethics.
 To indorse high standards in expert conduct based on the Real Estate Institute of
Victoria Code of Conduct and its relevant legislation.
 To notify its clients, tenants and the potential tenants about the MLR’s promises.
 To attain employee and client buy in for inventiveness.
Deliverables with timeframes
What, when, etc.
Deliverables Time frame
Stakeholders
Who is the sponsor, project manager,
customers, and other key groups who
can impact, or be impacted by, this

5MANAGING PROJECT AT MAX LIONEL REALTY
To train its agents in order to be
competent in selling and
managing the real estates
15 days
To train the agents for daily client
practice
15 days
To ensure the MLR obligations,
REIV code and the ethical
practices of the real estate
business of Max Lionel Realty
20 days
project.
The stakeholders of the project
includes-
 the real estate sponsors,
 project manager
 agents of Max Lionel Real
Estate
 Clients of Max Lionel Real
Estate
 the tenants of Max Lionel Real
Estate
Resources
Cash flow, people, equipment, facilities,
software, etc.
1. Project management software helping in
task tracking,
2. forms that would be easy to follow
3. to do lists
4. project histories
5. board commitment
Risks
Resource limitations, deadlines,
budget, technology, legal and
other constraints, etc.
1. Resource limitation
2. Delivering projects within
deadline
3. Planning proper budget
4. Locating strategy with respect
to client base
5. External factors like rising

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6. revenue stream
7. financial stability
8. monthly cashflow including beginning cash,
cash revenue, cash expenses, cash deficit
and ending cash
9. paper and telecommunication costs
10. agents, clients, tenants
11. project sponsor
12. technical experts
13. quality assurance manager
14. human resource manager
15. residential realty manager
16. commercial realty manager
17. investment manager
18. chief financial officer
19. operation general manager.
rents, sale of property and
redevelopment
6. Lack of adequate funding
resources
7. Insufficient control over
property to meet the
organizational objectives
8. Good relationship with the
clients, tenants as well as with
the agents
Interdependencies
With other projects, groups, system interfaces, etc.
The project will be coordinated with other
organizational projects, operations and other
investment activities such as property and
Success criteria
How we know we are successful.
Success of the project will be
determined if the following points
are met:
1. All the legal obligations and the

7MANAGING PROJECT AT MAX LIONEL REALTY
development of land REIV obligations are clearly
communicated
2. All the legal actions and the
standards of code of ethics
align with the strategic
direction of the company
3. Professional but a friendly
language is maintained within
the project deliverables
4. Fair and flexible delivery of the
project deliverables to the
intended audiences
5. Meeting all the requirements of
the project and delivering
sensitive information needs
while promoting cultural
diversity.
Project Title: Developing proper code of conduct
and legislation for Max Lionel Realty
Project Client: To
be filled by the
student
Date:
Version: To
be filled by
the student

8MANAGING PROJECT AT MAX LIONEL REALTY
Project Sponsor: To
be filled by the
student
Project Manager: To be
filled by the student
File Name: To be filled
by the student
Page x of y
To be filled
by the
student

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References:
Hughes, W., Champion, R. and Murdoch, J., 2015. Construction contracts: law and
management. Routledge.
Jensen, P.A. and van der Voordt, T. eds., 2016. Facilities management and corporate real estate
management as value drivers: how to manage and measure adding value. Taylor & Francis.
Mullender, R., 2019. There is No Such Thing as a Safe Space. The Modern Law Review, 82(3),
pp.549-576.
Tholen, G., Relly, S.J., Warhurst, C. and Commander, J., 2016. Higher education, graduate skills
and the skills of graduates: the case of graduates as residential sales estate agents. British
Educational Research Journal, 42(3), pp.508-523.