HRM Report: Skills for Effective Human Resource Management

This report delves into the critical role of human resource management (HRM) in fostering professional development. It begins by defining HRM and highlighting its significance in organizational growth, emphasizing the need for strong communication and interpersonal skills among HR managers. The report explores the importance of effective staff selection, conflict resolution, and ethical conduct in the workplace. A significant portion of the report focuses on self-evaluation, detailing the author's skills and attributes that contribute to effective HRM, including communication, motivation, and decision-making abilities. The report further examines the Chartered Institute of Personnel and Development (CIPD) framework, underscoring the significance of appropriate behavior and conduct in professional growth. It highlights how CIPD guides HRM practices and influences the behavior of HR departments, ultimately contributing to organizational success. The report concludes by summarizing the roles and characteristics of an effective HR manager and the importance of continuous professional development.

Developing Professional
Practice

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
What is human resource management?..................................................................................1
CONCLUSION................................................................................................................................4
REFERENCES................................................................................................................................6

INTRODUCTION
Human resource management is important for development of skills in people (Human
Resource Management Functions, 2018). Business follows this process to enhance qualities of
individuals. HR manager organises the selection process. They match the skills of individuals
with vacant position in organisation. To communicate ideas and instructions, managers should
have strong communication skills. Many employees come from different backgrounds. This
increases the chances of conflicts in between staff. Managers take necessary actions to resolve
their disputes. Further, report will discuss about skills that make me an effective manager which
is including the reflection of improving skills of a manager.
What is human resource management?
Human resource management plays the major role in growth and development of
individuals. This concept is very common in the current business world. This helps in
transforming the capabilities of individual. Managers of human resource management must have
various skills in order to perform their work effectively. Human resource manager look after
needs and requirements of people. The fundamental role of HR is to organise interview for
candidates. Mangers analyse skills and capabilities of individuals (Billett, 2014). They match
skills of employees with job description. Effective selection of staff helps in increasing
profitability and productivity of organisation (Brueller, Carmeli and Markman, 2018). Human
resource manager should have strong communication and interpersonal skills. It is basic skills
that help mangers to communicate ideas and information to other employees. In order to
communicate effectively with superiors and subordinates, managers must have strong
communication skills. Good interpersonal skills help in motivating employees to accomplish
goals of organisation. Basic job of Human resource manager is to interact with various people.
Managers organise various meetings for employees which help in resolving conflicts between
employees. People express their feelings and opinions in meeting (Frost and Reynolds, 2014).
All these process require endless interaction with people.
Corporate business world require great manipulation skills. In meetings and seminars,
managers deliver speeches, it is important to use correct language and jargon with office. They
must assure that other people should not feel offended. HR should know right way of
communicating both negative and positive issues of company. Employees working in
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organisation come from different background and have variety of attitude. They come across
various issues and problems related to workplace.
HR managers adopt various strategies to solve problems (Johns, 2014). They must have
friendly nature so that employees feel free to share their opinions and issues with managers.
Workplace should have approachable HR, this helps in gaining trust of employees towards
organisation. It is very significant for manager to perform their duty and responsibility fairly.
Favouritism in workplace is a negative sign. If mangers perform partiality at workplace, this will
reduce self-confidence of employee. This will decrease productivity and they will lose interest in
job. Favouritism at the workplace leads to loss of skilled employees because they will feel
neglected.
Employees has different ethical backgrounds and moral values, this may give rise to
conflicts among staff. Difference in opinions and attitude can give rise to various issues. HR
manager play important role in resolving the conflicts of people. Some issues are even created
between managers and employees.
Managers should have ability to manage all issues and conflicts before they become
difficult to handle (Loon, 2016). They are responsible for every activities related to business.
Various problem arise in workplace because people with different backgrounds work together.
Managers should be capable of addressing the problems of individuals. Company must adopt
effective way of solving problems of employees. HR should be ethically strong in order to
influence and guide performance of employees working in organisation. It is significant for
managers to have ethical values.
Self-evaluation: According to research conducted, I have various skills that help me in becoming
efficient and effective human resource manager. I have strong communication skills which will
help in interacting with people. Profession of HR requires continuous interaction with superiors
and subordinates. They design various strategies that help in development of individuals. I can be
a good listener which is very significant in becoming good communicator. I can sit patiently and
pay close attention to instructions of my superiors.
This will help me in performing work effectively. I can motivate and encourage my co-
worker to actively participate in decision making process. My polite and friendly attitude will
increase my interaction with other members working in organisation. HR manager should be
confident in taking decisions. I can clearly deliver information in general meeting of company. I
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can take responsibility of accomplishment of organisation goals along with the personal ones and
objectives. I am comfortable in getting involved in group discussion. As a HR manager, I will
influence the performance of employees. I have strong understanding skills, which will help me
in identifying requirements of superiors.
Organisation consist of people with different back grounds working together, there are
generally chances of conflicts because of difference in views. My friendly attitude will help them
in solving problems and conflicts. HR managers critically evaluate skills of individuals in the
process of interview. They match capabilities of individuals with job position. After analysing,
they select employees on basis of skills they have. HR organise seminars and conferences to train
employees. I have good motivation skills that can influence behaviour of employees. High level
of self-confidence helps me to look confident even in difficult situations. I will encourage my
employees to share their opinions and ideas in process of decision making.
Being HR manager, I will implement different strategies to resolve conflicts between
employees. My professional title is to be the head of human development department. There are
many people those who are involved in organisation. When we talk about the task execution, it is
a complex process. Proper management of human resource can be quite helpful in completion of
task. Effective workforce will perform all activities of business properly. I need to monitor and
measure performance of employees. Strategic thinking of manager will affect profitability of
organisation.
Quality of honesty and having strong ethical values will develop the trust of employees.
In order to judge skills and talent of individual, it is significant to have good communication
skills. Mangers must have effective and positive attitude towards management. Confidence in
HR will encourage management to get good results in future. Manager should have good
personal and professional skills to effectively manage performance of individual. HR manager
focus on utilising all resource of organisation in order to achieve goals and target.
Managers focus on training employees, in order to strengthen their skills in different
areas. To become good manager, it is significant to have time management and task execution
skills. HR manager measure actual performance of employees with standard performance. They
analyse reason behind deviation and implement various plans to reduce differences. Managers
will divide work according to skills of individual. Complex task can be executed through
effective performance of individual.
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HR managers trust skill and intelligence of people for performing task. To increase
profitability of organisation, managers implement various strategic approaches. They effectively
utilise all resources in order to make their products more valuable. Interpersonal skills facilitate
the flow of information between two individual. This help in achieving goals and objectives of
organisation. With the help of communication skills, managers can share their ideas and
opinions. This skill helps in increasing the level of confidence in individual. I can easily convey
my message to other people.
I stay positive even in difficult situations because of high motivation skills. I am
dedicated towards my work, this help in completing task on time. Managers implement various
techniques and strategies that are useful for growth and development of organisation. In my
point of view I have skills that make me effective HR manager. My personal vision is being a
transformational manager. I will motivate my team members to increase level of their
performance. I will assign work to my staff members according to their capabilities. I feel that
delegation and division of work will help in accomplishment of goals on time. Managers provide
flexible guidelines to staff members. They implement techniques to assure effective
communication between different departments. I will focus on understanding all challenges in
organisation with positive attitude and confidence. This will show that I am trustworthy, hard-
working and component and I fulfil every criteria of being a successful manager.
To become an effective manager, it is significant to perform self-evaluation tasks. I have
identified my qualities that are required to be an effective manager. This process has helped to
critically evaluate myself.
CIPD (Charted institute of personal development)
Appropriate behaviour and conduct plays the major role in professional growth and
development of individuals. It helps in maintaining good internal and external relations. Human
resource management meets all the requirements of professionalism. Managers perform different
activities of business according to ethical code of conduct. This creates a positive and healthy
working environment and avoids duplication of work. In order to become professional,
individuals must have proper understanding of knowledge and skills. CIDP is a tool that guides
management to become a professional. This will help in the overall growth and development of
organisation. Human resource management identifies the key areas of development in order to
increase productivity and profitability.
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Illustration 1: Charted institute of personal development
(Source: Charted institute of personal development, 2017)
CIPD map provides a framework to human resource management in order to carry out
business operation. This influence behavior of human resource department in order to meet up
the standard of professionalism (CIPD map, 2018). This map help in establishing team of
effective and professional people. CIPD map describe about 8 behaviors of individual that help
in practicing specialism and professionalism. Individual can focus on key areas of improvement
depending upon profession or job.
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Thinking performer
This play major role in continuous up-gradation of professional knowledge, which help in
adding value to business activities and procedures. It focuses on new entrants in the professional
world. Thinking performer help individual in evaluating their own performance. CIPD help in
delivering quality and better services to customers.
CONCLUSION
This project concludes about the roles and characteristics of an effective HR manager.
The main role of manager is to analyse behaviour and attitude of individual. They recruit or
select employees for organisation. In order to perform their work effectively, they must have
certain qualities like honesty and integrity. Communication skills help manager in delivering
ideas and information to their employees. Managers play a significant role in execution of task.
They assign tasks based on the skills and capabilities of individuals. They provide guidelines to
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Illustration 2: CIPD map
(Source: CIPD map, 2018)

managers about the performance of task. Managers implement strategies to increase the
productivity of organisation.
REFERENCES
Books and Journals
Arnold, E.C. and Boggs, K.U., 2015. Interpersonal Relationships-E-Book: Professional
Communication Skills for Nurses. Elsevier Health Sciences.
Billett, S. ed., 2014. International handbook of research in professional and practice-based
learning. Dordrecht: Springer.
Brueller, N.N., Carmeli, A. and Markman, G.D., 2018. Linking merger and acquisition strategies
to postmerger integration: a configurational perspective of human resource
management. Journal of Management, 44(5), pp.1793-1818.
Frost, D., Edwards, A. and Reynolds, H., 2014. Careers Education and Guidance: Developing
Professional Practice. Routledge.
Johns, C. ed., 2017. Becoming a reflective practitioner. John Wiley & Sons.
Knott, C. and Scragg, T. eds., 2016. Reflective practice in social work. Learning Matters.
Loon, M. ed., 2016. Professional practice in learning and development: how to design and
deliver plans for the workplace. Kogan Page Publishers.
Redmond, B., 2017. Reflection in action: Developing reflective practice in health and social
services. Routledge.
Online
Human Resource Management Functions. 2018. [Online]. Accessed through:
<http://www.yourarticlelibrary.com/hrm/human-resource-management-functions-
managerial-operative-and-advisory-function/27995 >.
Charted institute of personal development. 2017. [Online]. Accessed through
<https://www.cipd.co.uk/learn/training/professional-qualifications>
CIPD map. 2018. [Online]. Accessed through: <https://www.cipd.co.uk/learn/career/profession-
map>.
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