Developing Individuals, Teams, and Organisations: A Case Study

This report delves into the practices and contributions of High-Performance Working (HPW) concerning employee engagement and competitive advantage within organizations, using Hightown Housing Association as a case study. It explores various HPW elements, including employment security, selective hiring, and self-managed teams, while also examining different approaches to performance management, such as behavioral and comparative approaches. The report analyzes the importance of planning, monitoring, and development in fostering a high-performance culture and concludes that effective performance management, driven by HR professionals, is crucial for achieving organizational goals and maintaining a competitive edge. It emphasizes the significance of engaging individuals and teams to drive organizational success and provides a comprehensive overview of performance management approaches and their impact on employee performance and organizational objectives. The report highlights the importance of manager training and the adoption of a bottom-up approach to achieve objectives in a timely manner.

DEVELOPING INDIVIDUALS
TEAMS AND ORGANISATIONS

TABLE OF CONTENTS
PART B
Introduction
HPW and its contributes for employee engagement and competitive
advantage
Practices of HPW
Different approaches to performance management
CONCLUSION
REFERENCES

INTRODUCTION
Individuals and teams are most crucial asset for organisation that leads
management to gain top position in market. Performance development or
Developing Individuals Teams and Organisations can be defined as an
effective solution that leads organisation to overcome form unproductive
behaviour and job threating challenges which creates barrier to
accomplish organisation goals and objectives. This report is composed
from point view of Hightown housing association which is a charitable
association that operates its business in UK. Its headquarter is situated in
Hemel Hempstead from where organisation monitor and manage more
than 800 full and part time employees for performing all functions in an
accurate manner

PRACTICES OF HPW
 Employment security- All task and operations performed by management
through engaging right and effective employees. So by providing employment
security practices it is easy to gain desired outcomes. It benefits Hightown
housing to enhance overall productivity of business.
 Selective hiring- with implement of selective hiring it is easy for management to
obtain longer result such as to reduce employment turnover. For this Hightown
housing selects right and effective employees and recruits those individuals who
are motivated to get job.
 Self-managed teams- According to the practice of self-managed team it is easy
for organisation to complete all work in an organised manner. So task and
operations generated right outcomes for organisation. It benefits hightown
housing to complete all work by reducing conflicts between teams

HPW and its contributes for employee engagement and competitive
advantage
HPW- High performance working can be defined as a central document that is
used by management to complete work as per deciding and focusing on boosting
areas related with economic activities and growth (Maduka, 2018). In simple
terms HPW is defined as a general approach that is used for managing
organisation aims and stimulate them for engaging employee for generating
commitment in them to work with high performance. HPW process consists
different elements in there process to complete all work in managing and leading
employees for providing better results. The most challenging situation for
completing work is that the turnover of employees is generating regular
complexity for employees to complete work in proper manner.

ELEMENTS OF HPW
 Planning and execution- According to the steps for planning it is
identified that there are some goals and objectives are defined by
management. In this analysis it is also analysed by management to
outlined by employees for offering its work areas to complete its task as
per goal setting. Employee are management at time of taking decisions
and in context of competitive advantage low level staff engage in day to
day operations. So they are able to provide more competitive decisions
for organisation.

CONTINUE…
 Monitoring- In this step performance management consultant different
areas for managing and completing work that helps to regulate all work
by enhancing its as per element that relates with tools and techniques of
management (Meeus, 2018). In context of different employee turnover
situation this is used by management monitoring helps to identify reasons
due to which employees are leaving organisation in order to reduce issue
of employee’s turnover.

CONTINUE…
 Development and improvement- With understand of previous step reason
are identified for employee turnover. Now management recognise techniques
which help to make participation for individuals to complete all wok in proper
manner. Thus, by improving retain rate of skilled employees management
easily able to gain competitive edge in market.
 Periodic rating- at time of judgement it is identified that working for
organisation strength for management that provides better system to increase
and enhance market area. Along with this by outlining all activities
management provides some aspects such as absenteeism, employee relations
etc. to complete work as analysis of current situation. It results this is easy for
management for formulation strategy that engage more employees in
organisation.

DIFFERENT APPROACHES TO
PERFORMANCE MANAGEMENT
Performance management refers to an on-going process which is used for
generating communication between supervisor and employee that take place
for whole year. The main motive to implement respective technique is to
accomplish strategic objective within minimum time period and also by
using required resources. The performance management is the process
through which the business will get more ensure about the various set of
activities that is performed to gain higher achievements in the business with
the systematic manner. It is the procedure through which the goals and the
target of an organisation will get achieved with more effectiveness and with
better efficiency.

PERFORMANCE CULTURE &
MANAGEMENT APPROACHES
According to the British research and advisory organisation, performance culture
refers to a physical and virtual environment that is used to design work culture in
internal organisational premises. This results business is able to accomplish
organisational goals and objectives through providing right value to customers.
 A shift in feedback frequency: The Hightown Housing will get abandonment the
review of the performance as per annually and they have maintain the adequate
system that includes the feedback from the managers that is very frequent,
manages the real time operations, co-workers, customers and the other
management staff as well. In that the Hightown Housing will chose the software
to restrict the constructive criticism, actionable insight, on time feedback. It
provides the most clear and wider picture about the employee and more useful to
manage their performance as well.

PERFORMANCE MANAGEMENT
APPROACHES
 Behavioural approach- Hightown housing limited implement behavioural
approach of performance management that rest on idea which provides right level
of performance for employees which is based on demonstration of employee
behaviour. So it motivate all engaged workforce to adopt similar behaviour.
 Comparative approach- The term comparative approach includes ranking of each
employee performance with respect of improving individual result. Moreover,
employees are also ranked from highest to lowest. This technique helps individuals
of Hightown housing to analyse potential and capable workforce.
 Management by objective- MBO refers to a performance management approach
that is used for making right balance between the objective of workforce and
objective of organisation. From perspective of Hightown housing management
develop joint objective and perform work according to feedback to improve overall
performance.

CONTINUE…
 Bottom up: In this the Hightown Housing will make uses the top down
approaches by which the goals and objectives will get shifted in systematic
way. As once the objective will get developed the employee will get start
work on it and takes the ownership that help to accomplish the objectives in
timely manner.
 Better manager training: The manager extensively developed the effective
performance management and with that the training and development will get
provided to manager by which they furthermore, help the employee to make
more success in their personal and professional life. These training will help
to achieve the goals by inducing better strategy by which the efficient
coaching will provided to the employee that brings more opportunity and
better commitment.