Analysis of Developing Individuals, Teams, and Organizations in Tesco

This report delves into the critical aspects of developing individuals, teams, and organizations, emphasizing the role of Human Resources (HR) in fostering success within a competitive business environment. The report begins by highlighting the importance of effective teamwork and individual contributions, followed by an examination of the required skills and behaviors of HR professionals. It includes a personal skills audit, contrasting organizational and individual learning and development, and underlines the need for continuous professional development. The report further explores the contribution of high-performance work systems to employee engagement and competitive advantages, and concludes by analyzing various performance management approaches used by organizations. The content is illustrated with examples from Tesco, providing a practical perspective on the topics discussed.

DEVELOPING
INDIVIDUAL, TEAMS AND
ORGANSIATIONS

Table of Contents
INTRODUCTION...........................................................................................................................1
SECTION 1......................................................................................................................................1
P1. Appropriate behaviour, knowledge and skills required by HR professionals......................1
P2. Personal skills audit..............................................................................................................2
TASK 2............................................................................................................................................4
P3 Difference between organisational as well as individual learning and development............4
P4 Need for continuous leaning or professional development....................................................6
TASK 3............................................................................................................................................8
P5 Contribution of HPW towards employees engagement and competitive advantages..........8
TASK 4............................................................................................................................................9
P6 Various kind of approaches used by organisation for performance management.................9
CONCLUSION..............................................................................................................................10

INTRODUCTION
For the success as well as growth of organisation in competitive business market, it is
essential to have effective team and group at work place so that company would perform their
tasks and activities in a systematic manner to achieve their goals and objectives. Individuals and
team play a crucial role within company (Zepeda, 2012). Therefore, it is the responsibility of
manager to provide them appropriate training or development session to enhance their skills and
abilities. With the help of training, they can execute their tasks in a well-planned manner to get
better results and output. This project is based on development of individuals as well as team
along with their role in Tesco organisation . Apart from this, it will discuss various professional
knowledge, behaviour and skills which are required by HR officer in Tesco. Also, High
performance management and different kinds of performance management approaches used by
enterprise to work effectively and efficiently will be studied as well.
SECTION 1
P1. Appropriate behaviour, knowledge and skills required by HR professionals
It is important that human resource department to perform in a proper manner for the
success and development of business as they are one of the major functions a company performs.
They fulfil various kind of rules and responsibilities which include recruitment, selection,
training, interview, negotiation in salary and many more. On the other hand, it is also essential
that all HR professionals have some skills and knowledge to handle issues or problems within
firm to maintain stability in market place. HR professional required various skills and qualities to
manage and control all work in the organisation. Some of them are as follow:
Multitasking: HR manager should adopts thought of internal transfer to enhance
employee's skills, knowledge and abilities at work place so that they can work in more effective
way. In this, employees gain knowledge related to various departments so that they can perform
tasks easily. Employees have to involve themselves in all operational activities and tasks of the
organisation such as complying government formalities regarding their work. Individuals who
are the part of HR department have to work on their behaviour to increase skills and knowledge
to handle any pressure or problem (Van Driel and Berry, 2012). Nowadays, it is important that
every person should have knowledge of IT so that they can learn to use any new software within
organisation which makes their work easy and comfortable.
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Communicating: HR manager should have strong relationship bond and coordination
with employees of all departments to achieve desired goals and objectives effectually. HR
professionals have to prosecute themselves in all tasks and activities to raise their
communication skills. With the help this, communicating with employees get easier and
comfortable to know their problems as well as issues. Through this, manager can easily resolve
any kind of problem coming in the way of effective management work. They have to work on
non-verbal communication to understand employee’s demand through their facial expressions as
well as gestures. They need to develop speaking skills in front of many employees and people in
business meetings. If manager gets success in this then they can present themselves in an
effective way at workplace. It also helps to know the need of training for employees (Rao,
Savsani and Vakharia, 2012).
Understand behaviour of personnel: This is also essential for HR professionals to
develop this skill in himself. In the process of recruitment, HR professionals should check skills
and abilities of candidates and then compare them with the need of company. Sometimes, it gets
tough for them to understand the behaviour of candidate as they are not sure about the
information what provided by candidates that whether it is right or wrong. If all such qualities
adopted by HR manger then he can retain employee for long time period in organisation.
Negotiation: This skill helps the HR manager to decide right salary for the newly
recruited staff members. If they have ability or skill to negotiate different kinds of things in
different situations then they can resolve any problem by middle way concept. In the situation
where employees demand some facilities at workplace, firm is not able to provide those
facilities. In such kind of situation, negotiation ability plays an important role to resolve the
dispute within organisation which arises through taking decision which is good for both;
company as well as employees. So, HR professionals have to learn new theories of negotiation
and strategies to solve different problems and issues at workplace.
P2. Personal skills audit
Any person can identify his/her strengths as well as weaknesses with the help of personal
audit. It is important for company to analyse the skills and abilities of employees because
profitability and productivity of firm depends upon them. HR manager of Tesco wants to
produce personal audit to identify his strengths, weaknesses, abilities, skills and knowledge in
proper manner. He plays important role in company because he manages and controls all tasks,
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activities and staff members of the enterprise. The personal skill of Jane Cambridge is explained
below as follows :
Strengths: From the last two years Jane Cambridge performance has been increased. She
has created command over government legislations so, that company does not face any legal
problem at work place (Pan and Franklin, 2011). At the time of placement some people who are
part of HR face problem in communicating rule within the organisation. So, employee directly
discuss their problem and issues with Jane Cambridge as she has great communication skills.
Strengths help to grow business at next level in market place.
Weaknesses: Jane has average negotiation skill which is important for any HR
professional to have this skill to resolve problem at work place. She has also less technology
knowledge and learning skill of new software because of this there are lots of growth
opportunities which she can miss if she disappoint in it.
Personal skill audit chart
Skills Very good Good Adequate Little and no
experience
Information
technology
-Use the internet
-Use Database
-Use e-mail
Yes
Yes
Yes
Problem solving
skills
-Explore more to
solve any
problem
-Consider ideas
of others to solve
issues
yes
Yes
Communication
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skills
- Interviewing
- Writing reports
-Resolving
disputes
Yes
Yes
Yes
Effective Development Plan
S.
No
Learning
Target
Existing
skills
(Excellent
10 average
5)
Desire
skills
Development opportunities Time
period
1 Communic
ation skills
10 10 This skill is beneficial for any firm
through which staff members can
share their issues and problems
with HR manager effectively.
2 months
2 Technologi
cal skills
8.5 10 It is essential for every company to
adopt new technologies to get
higher growth and development
and increase employee’s ability and
capabilities to perform tasks in the
competitive business market.
3 months
3 Technical
skills
9.5 10 Every firm should use new tools
and techniques at workplace so that
employees will get to learn new
things regarding various software
system.
2 months
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TASK 2
P3 Difference between organisational as well as individual learning and development
The employees performance decides the destiny of the organisation so it becomes
important that employee's skills and knowledge should be increased (Macdonald and
Poniatowska, 2011). Individual learning is process in which employee's weaknesses is removed
through various learning procedures or training method. On the other side, organisational
learning the new technology and changes in methods are adopted by firm to improve their level
of performance in business market place. There are some major difference between both
individual as well as organisational learning which are as follows:
Vision: Training session is expensive work activity for the organisation to retain employees with
firm for long time period and also increase their skills and abilities so that they can execute their
operations well to achieve higher profitability. Employee put effort to groom and enhance their
personality as this will help them to grow career in future. The major difference between both
individual and organisational learning is that the firm focus on their vision where other one focus
to attain their personal goals.
Learning procedure: There are several methods, resources, modes and typologies used by
organisation to develop certain knowledge and skills through conferences, seminars and internet.
Employees get to learn many new things from training and development session which help them
in performing any kind of activity in systematic manner. Where organisation achieve their
desired goals and objectives in fixed time period by transferring knowledge at work place.
Development required: If any person want to enhance their personal skills as well as knowledge
then they have to work on various new skills which they required. Whereas, organisational
learning is complicated process as firm need lots of peoples to achieve desired goals and
objectives. It is costly as well as time consuming process for the enterprises (Little, 2012).
Basis Organisation learning Individual learning
Analysis In this process firm provide
continuous learning programs to
employees to improve their skills
and knowledge to attain
This method help to develop
employee's skills and abilities to
improve their personality. Also, help
to get success to achieve desired
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organisational goals. goals.
Self improvement Through various learning style
employee's performance,
capabilities and skills increase
effectively.
Any person can develop their
working knowledge and skills
through conferences, lectures,
coaching, internet, meeting and
many more sources.
Team learning To develop positive and healthy
environment within the
organisation work should be
performed in team and group to
achieve goals in specific time
period.
Person should work in team or
group to achieve goals and
objectives. With the help of this
they can improve their skills and
abilities to perform task.
Share vision In the process of learning method
employees of enterprises can
follow their vision as well as
mission in suitable manner.
Person have to set their own goals
and objectives for future due to this
individual get more success and
growth.
Equality There should be equity within the
organisation among all staff
members so that they can work
effectively at work place without
any conflicts.
Person should create health and
strong relationship bond with their
peer at work place.
P4 Need for continuous leaning or professional development
Continuous learning is most important aspect for both individual as well as organisation
to enhance their growth and development in competitive business market. With the help of this
individual can increase their skills and abilities to execute all operational activities in effective
form to get success. Firm try to remove those factors which effect employees performance
negatively so that they easily achieve desired goals and objectives in planned manner. It is
employees dedication and contribution which help Tesco company in achieving high success and
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top position in retailer sector market. There are various kind of benefits company can attain
through continuous learning in business environment (Huang, 2014).
The company adopt new innovative method and technology with the help of continuous
learning. To bring quality in work of employees company need professional development in
them. If firm continuous adopt new methods of development then company maintain its stability
in competitive business market place. By using optimum resources in the process of
manufacturing tesco can attain aggressive target according to the plan. Staff member become
more loyal towards the firm with the help of continuous learning and try to give their best to
achieve high profitability and productivity. With the help of continuous learning employee's
skills and power increase day by day so that they can easily perform any kind of work and task
within the organisation. Condition of organisation can be improved by continuous learning
programs as it make flexibility to handle any crises at work place.
Illustration 1: Professional development skills, 2017
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Seminars and conferences: It is responsibility of manager to allow their employees to
attend various events which they have never experienced. Mainly these events are organised by
any professionals of business or media. This is one of the best method of learning through which
employee's skills and knowledge increased. It is continuous method of learning which is very
beneficial for organisation as well as employees to gain their skills and knowledge by attending
new conferences and seminars. It also help to increase confidence level of employees to speak in
front of many people in conferences (Flint, Zisook and Fisher, 2011).
Coaching: The manager of Tesco company use this method of learning to enhance their
employees skills, power, ability, knowledge and capabilities at work place. Through this
company can get more success and growth in competitive business market place. This method
help to provide new information related to work to increase employees knowledge and skills.
The theoretical knowledge should be provided to employees to clear their concept of basic
concept of business so that they get clear answer. It help to improve the personality of individual
so that he can perform all operational functions in systematic manner to attaining long term as
well as short term goals of the organisation. Apart from this, the older employees who are part of
Tesco company can provide training to new employees in effective way as they gained
experience of many years.Online learning: This method help to provide more information
regarding various topic to the employees. It is source of leaning through which employee get
information about any topic which assist to increase technical skills of employees so that they
can operate technology system for best result. Nowadays mostly company use this method of
learning to enhance their employees skills and capabilities to get more success and growth in
market place.
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Training or development: It is important for every enterprises to conduct timely training
sessions for their employees according to their requirement of improvement so that they can
work effectively at work place. It is considered as best learning method which is used by HR
manger to enhance employees skills and knowledge so, that they can give their best efforts
towards their work to achieve desired goals and objectives (Esposito, Berlin and Lal, 2012). It
also help manager to get information about employee's work status on the basis of their
performance. It help to enhance employee's skills and knowledge so that they can operate
operational function in systematic manner.
TASK 3
P5 Contribution of HPW towards employees engagement and competitive advantages
Tesco can improve their performance by using High performance working in the
company. Through this manager can develop more confidence in the staff members so this way
employees get more valued at work place. HR can use reward system in the organisation to
motivate employees to work more. Employees work as assets for the firm so manager should
focus on their suitable needs, wants and demand . Company should involve employees in
important parts such as in decision making process, implementation process, planning process
and many more so, that they feel valued in the organisation. High performance management
culture show effective result only when there is coordination at work place between employees
and manger. With the help of strong strategic plan or effective management enterprises can
achieve their desired goals and objectives in competitive business market place. HPW help in
learning as well as development of employees . Tesco working on employee's performance
improvement by providing them best learning method. There are many other companies of
retailer available in market place which does not provide any relaxation to their employees for
their growth and development (Eliot and Turns, 2011).
All this factors help Tesco to create different image of brand in competitive market. In
company manager should praised with reward and provide various growth opportunities to those
staff member who perform well at work place to attain best result in certain period of time.
Manager should ensure that all employees put their views and feedback on regular basis to
management. It help to reduce the disputes arising within the organisation between employees
and manger. The satisfaction level of employees help firm to achieve high growth and success in
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competitive business market place in certain period of times. If there is any problem and issue
arises in the enterprises then quick action should be taken by the manager to get best result.
With the help of HPW cited company can increase number of customers by attracting them
towards their goods and services. Due to this Tesco can increase their level of profitability as
well as productivity in effective way to get high success in competitive business market place.
The sales and revenue of firm also increase by using HPW at work place which help to improve
employee's ability and capabilities to perform any difficult task. It also help to enhance working
skills and knowledge of staff members to perform significant operational activities to attain
desired goals as well as objectives in planned manner.
TASK 4
P6 Various kind of approaches used by organisation for performance management
Performance management is essential element to control and manage organisational man
power in effective way to get best result. Thus, it is important to follow this system in the
company because with the help of this method employee's skills and ability increase fast in
effective or efficient manner. The growth and success is completely depend upon the employee's
performance so, manager should analyse their performance effectively for better outcomes.
Performance management involves monitoring, plan and reviewing the method related to target
which help to improve employee's performance within the organisation (DuFour and DuFour,
2013). The Tesco can analysed their current position in market place with the help of
performance management. It is beneficial for every firm to gain high growth and development in
competitive market place. With the help of performance management manager can focus on the
behaviour of all employees towards their work. By using collaborative learning approach within
the organisation effective team can be formed to work in proper way without arising any
conflicts and problem between managers and employees. The manager of Tesco make sure that
all staff member get salary according to their qualification, experience and capability. This will
help to maintain strong relationship bond between managers and employees to maintain healthy
working environment at work place. This help to remove weaknesses from employees
personality which enhance their performance and ability to achieve desired goals and objectives
in well planned manner.
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Manger should take regular feedback and reviews from employees if there is any problem
then quick action will be taken by company to satisfied employees demand. Apart from this,
manager should take advice from their all employees on regular basis related to important
decision making like packaging, branding and promotion of product and services. This will help
to increase employees trust towards the company and retain them for long time period with
association. HR mangers should provide appropriate training as well as development session to
employees according to their requirement to enhance their skills and abilities so, that they can
perform in better way to achieve goals and objectives in well planned manner. HR manger use
various type of approaches to improve both individual as well as organisation performance to
achieve desired goals according to planned. Some approaches are define as follows:
Comparative approach: This approach used by manager to provide ranking to their
employees on the basis of their performance in the organisation. With the help of this approach
employees are arranged in suitable manner to work effectively (Darling-Hammond and
McLaughlin, 2011). It also help to take appropriate decision in difficult situation to get best
result in competitive market place. The employees who perform best get first ranking where the
person who perform worst get last ranking at work place. This method used to motivate
employees to work in proper manner to reach at first position .
Attribute approach: With the help of this employers of firm get standard of performance
and compare their actual performance with that. It help manage and control work effectively to
get best result in competitive market place. Through this approach manger set standard of
performance for all employees so that they can work in effective manner to achieve their
standard.
Behavioural approach: This approach help to use various kind of methods as well as
techniques to provide suitable shape to employees according to their behaviour. This method is
useful to enhance employees performance as well as their skills so that they can best to achieve
organisation desired goals and objectives. The work allocated between staff members on the
basis of their skills, abilities and capabilities so that they can execute task in systematic manner
to get best result (Barber, 2012).
CONCLUSION
From the above project assignment it has been concluded that in every organisation
continuous learning play very significant role to achieve high success as well as growth in
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competitive business market place. It is responsibility of manager to analysis the behaviour of
employees to get best result from them. Company can develop various skills and knowledge of
employees so that they can perform well to achieve desired goals. Tesco can achieve high
competitive advantage with the help of HPW at work place. This project report has been defined
effective personal audit in proper manner and development plan produced by Tesco company.
Also, determine individual as well as organisation learning method which help to attain goals in
well planned manner . With the help of this learning styles company can competed with their
competition in business market place to grow their firm level at peak. Apart from this, various
types of approaches like comparative, behavioural and attributes approaches discussed by tesco
organisation for increasing their performance, quality, power and skills of employees to get best
result.
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