Report on Developing Individuals, Teams, and Organisations (Unit 35)

This report examines the critical aspects of developing individuals, teams, and organizations, drawing on a case study of Whirlpool. It explores the professional knowledge, skills, and behaviors required of HR professionals, including vision, negotiation, constructive conflict, change management, transparent communication, innovation, and respect. The report analyzes a completed personal skills audit and outlines a personal development plan. It differentiates between organizational and individual learning, training, and development, emphasizing the importance of continuous learning and professional development for Whirlpool's success. The report also describes how HPW contributes to employee performance and evaluates different approaches to performance management. The analysis covers various aspects of HR functions, including staffing, recruitment, performance management, and the importance of communication and leadership skills. The study highlights the significance of adapting to changes and fostering a positive work environment to achieve organizational goals.

UNIT 35 Developing Individuals, Teams and
Organisations

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
1 Professional knowledge, skills and behaviours that are required by HR Professional.......1
2 Analysing completed personal skills audit and prepare the personal development plan....3
3 Difference between organisational and individual learning, training and development.....4
Difference between training and development.......................................................................6
Basis ......................................................................................................................................6
4 Importance of continuous learning and professional development that helps to Whirlpool.6
5 Describing the process that how HPW which contributes into employee performance. .. .7
6 Evaluate the different approaches to performance management.........................................8
CONCLUSION .............................................................................................................................10
REFERENCES .............................................................................................................................11

INTRODUCTION
Developing team and individuals is the process of enhancing working practices in
corporate world to meet the best possible action plan. Development is the positive process which
is most required in the company growth. High performing teams are the building blocks of top-
class organizations. The aim of present report is to identify knowledge and skills which are
required to achieve the high performance in an organization activity. Study will be based on the
case study of Whirlpool HPW Case. The focus of the study is on determining difference between
training and development within the working environment. Further, it will be explaining about
continuous learning and professional sustainable business performance with long lasting effects.
Overall, study will be based on the case study of Whirlpool that will be describing several
professional and professional skills to enhance the productivity of employees. The whole study
will be depended on the scenario which culminated in 2011, North America Regional staff of
Whirlpool who are responsible for executing organizational and strategic to sustain the
Whirlpool embarked upon a major restructuring.
1 Professional knowledge, skills and behaviours that are required by HR Professional.
Human resource Nonprofessional is the most crucial source for the Whirlpool. HR
professionals needs high range of professional skills and knowledge in order to meet the
Whirlpool requirements (Boer and et.al., 2017).
They always need to explore new ways of working in order to encourage the best
productive level. Questioning attitude towards the work helps to learn something new and
productive. It is very much required for an HR role (Bolden, 2016). Whirlpool HR always
required to be more attentive, productive to work better than individual and collectively in order
to keep the working environment positive and motivated towards Whirlpool goals.
HR Professional skills
Vision: To know what exactly Whirlpool wants to accomplish and rationale behind it. It
is the most crucial term that HR needs to understand. This is the quality that every HR should
have in their profession to forecast the things decent. It will help Whirlpool to enhance employee
performance towards the working criteria (Fagerholm and et.al., 2015). It is the role of HR
manager to keep the Whirlpool environment positive and motivated. This is the most necessary
need which needs to be having by manager. In order to improve team functioning Whirlpool
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employees require adopting some major functioning level such as focusing on resolving the most
urgent operational issues which affects overall business.
Negotiation: Negotiation is the another core skill of HR manager; it is itself tend tends to
have an image problem. This skill must be posing by every manager to convene in order to favor
in Whirlpool interest. Whirlpool HR manager negotiate its employees in order to make the best
performing goals.
Constructive Conflict: Constructive conflict is the process that Whirlpool needs to adopt
for encouraging new ideas and innovation among employees. HR managers are plays a more
special role in constructive conflict in order to reduce stressfull conflict among team members. It
is the another HR professional skill that HR adopts in order to fulfill the needs of employees or
Whirlpool. HR is the responsible person to take responsibility of managing the issue between
two conflicting parties of Whirlpool. It is the foremost responsibility or role of HR manager to
keep environment friendly and positive. This skill helps to fulfill Whirlpool objective in more
specific manner.
Change Management: Change management is the most severe concern these days, due
to which Whirlpool employees facing lack of understanding and uncertainties during the work.
HR should have power to adopt uncertain changes and make employees happy and stable (Grant
and Maxwell, 2018). It gives strong bonding and enhance the trust among whirlpool employees
towards the Whirlpool.
Transparent Communication: HR manager also need to have the best communication
skill which is required in Whirlpool. Beside, Good communicator have also one unique skill to
understand the things in more proper manner. This transparent communication can help to
enhance the team high performance process and increase productivity chances.
Innovative and productive: in order to reduce team performance Whirlpool requires
adopting innovative ideas and goals in order to fulfill the Whirlpool objectives and goals.
Respect and Solidarity: this is the nother skill that Whirlpool manager should have to
make sure quality work. Employees needs to give first priority to its company after their personal
interests.
Professional Knowledge required by HR
HR also needs to have proper knowledge of different areas of HR department such as
Staffing, Training, Mentoring, Career planning and development, balance scorecard, assessment
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techniques, counseling etc (Kearney, 2018). All these function helps to renovate the strategies
through Whirlpool can build productive individual performance within working field.
Recruitment & Selection: Being as HR in Whirlpool it is required to have proper
knowledge of the process of recruitment selection in order to hire best qualified employees or
staff for Whirlpool growth. Also, have proper understanding of internal, external methods that
helps to connect the better connectivity and goals (Lawton and et.al., 2014).
Performance Management and Appraisal: This is the another function of HR
department which is necessary to fulfilled by the HR professional. For that, HR professionals
also needs to having proper knowledge of Planning performance, goals and objectives,
performance rating system, using performance management data in order to enhance the proper
productivity goals. It helps Whirlpool to engage new services and growth matter to develop new
skill and wants.
2 Analysing completed personal skills audit and prepare the personal development plan.
Being a HR consultant on the basis of self-audit, it helps to learn something more and
productive towards the organization goals. Skills audit helps in determining the current skill and
areas of improvement. Implementing these skills into proper effective manner. Personal audit is
required to identity the personal growth and most effective source full planning to develop new
development plan and skills (Lawton and et.al., 2014). Being an HR consultant in whirlpool it is
my responsibility to build up the new working scenario in order to increase the collaborative
working and effective communication or high performance culture and commitment environment
(Mone and London, 2018).
Strength
Communication: Communication is the most important and necessary process or
important skill that is required in the organization. It helps me to fill all my gaps and requirement
which I need to improve. Skill audit is the process through the capabilities and the skills. I have
the ability to communicate with the people and make them satisfied. Being an HR consultant and
logical forming channel it helps to make the good relation with them (Pareek and Purohit, 2018).
this strength will help me to keep the employees performance stable and productive in
Whirlpool.
Leadership: It is the most important and most challenging leading sources and effective
learning goals. It also helps to control the long term challenging goals. This is the another quality
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that I have and it helps me to take effective decision making. This helps company to get
overcomne from its Company crises and make strong team building.
Weaknesses
On the basis of my personal audit, I analyzed that I have some issue with technical
working practices (Raes and et.al., 2015). Another weaknesses as per my personal audit is lack
of time management.
Personal development plan
Goal Action Learning Outputs Target Date
Technical skills Join some classes or
learning process
I will be able to take
some new technical
challenges.
01/09/18
Time Management I will focus on
preparing to do list,
Keep track my all
records of working
I will be able to
complete. Tutorial
following things.
01/09/20
Interpersonal skills Adopt some new
practical workshops
and motivational
learning (Tarhini,
Hone and Liu, 2015).
I will be able to make
some new challenges
goals and better
decision making
approach.
01/09/30
On the basis of my personal skill audit I have found some of my strength and
weaknesses. Leaderships and communication is my strength on the contrary time management
and technical skills are my weaknesses for which I developed own personal development process
to get over from weaknesses.
3 Difference between organisational and individual learning, training and development.
The relationship between individual and organizational learning is different from each
other. Organizational erudition creates new opportunity for an individual in order to learn some
new strategies and models to handle the different situations. Both the activities have been based
on one aim which is to enhance the performance or productivity of the employees.
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Training is process or a program organized by Whirlpool to develop the skills or abilities
of employees as per the required specific job (Torgerson and et.al., 2017). Development is well
performed process under which individual learn and grow. It is called self-assessment act.
Difference between organizational and individual learning
ORGANIZATIONAL LEARNING INDIVIDUAL LEARNING
Organization learning Whirlpool is the Well-
organized Whirlpool that ensure the
development learning of their employees and
make them more productive and efficient
towards the goals.
Organization Knowledge is the vital process
that always be present at the working place to
grow more or to learn more.
It creates new productivity and efficiency
between individual (Mone and London,
2018).
Traditionally organization hired services of
specialists to get employees learn new
different development skills and best
resourceful ideological task goals.
Organization theory is the collective theory of
individual learning that makes the Whirlpool
objective fulfilled. Organization learning
process includes some learning process goals.
Such as understanding interpreting,
institutionalizing etc.
On the contrary, individual learning is the
process of self-directed activity that increases
adaptive capacity of employees (Lawton and
et.al., 2014).
Individual learning is two interrelated
activities which is important for business
continuous growth process.
Apart from this, individual learning is helpful
for interaction between new members,
customers, employees, colleagues, etc.
Individual learning helps to create bonding
between Whirlpool and their employees. It
helps to contribute the best performance goals
and helps to get target opportunities.
Individual theory meets the needs of personal
objectives or professional objectives.
Individual learning helps to make the
organizational goal more effectively.
Provision for learning is mainly made on the basis of employee’s requirement and the
needs of required task.
This helps to control the new leading sources and goals. It also assists to power the most
challenging performing task. Apart from that, learning could be enhanced by introduce some
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new information on top of what is already known. Such as values, knowledge, beliefs, rules and
culture style of management affect employees of Whirlpool, that helps Whirlpool to improvise
their working system properly (Torgerson and et.al., 2017).
Difference between training and development.
Basis TRAINING DEVELOPMENT
Meaning Training is the process in which
employees of Whirlpool get an
opportunity to develop professional
skill and knowledge as per the specific
task.
Development is an educational
process which is concerned
with the overall growth of the
employee.
Term Short term Long term
Focus On Present Future
Orientation Job Oriented Career Oriented
Motivation Trainer Self
4 Importance of continuous learning and professional development that helps to Whirlpool.
Continuous learning process ensure endless development of employees in the Whirlpool.
It helps to make the better advancement goals and helps to keep the target market goals
achievable. That helps to keep the Whirlpool standards productive and efficient. CPD enhances
the skills or knowledge of an individual in the Whirlpool. So that, they only focused on the target
goals and objectives. It keeps person energetic, updated, skillful towards their work. CPD
process keeps person connects with the new challenges and development process (Pareek and
Purohit, 2018). Overall, this learning theories helps to create new employee performance that
helps Whirlpool to make more productive task process.
CPD process are also helpful to fill the Gap in more efficiency level in Whirlpool. This
also helps to control the new number of target market performance goals in order to make the
more effective process goals. To accomplish the goals of Whirlpool, Continuous development
process very much essential to make the good impact on the overall performance. It helps to
make things to make the long term challenges.
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Continuous learning process is the source of new leading challenging matter of fact. It
makes me more enlarging and source full manner of growth. This process helps to meet the
needs in long term man another importance of CPD is that it helps to gain a competitive edge in
the marketplace. Continuous learning is power empower individuals to drive more value across
the organization. This process engages new working employees and target goals in order to meet
the long term challenges and market opportunity goals. Strong learning culture goal would help
to certain the happening goal (Torgerson and et.al., 2017).
Create better overall working environment is the continuous learning goals and objective
performing targets. It transforms it transformed the role making task that makes the proper
challenging performing goals. CPD helps individual employee to grow in developing manner. In
order to meet the personal or professional interest. Overall, process of dealing CPD helps to
Whirlpool to accomplish the objective of the Whirlpool (Pareek and Purohit, 2018).
There are several learning theories and concept that helps individual to keep their
performance high in the Whirlpool. Such as experimental learning cycle this theory greeted by
Kolb's which is segregated by four stages concrete experience, Reflective observation and
abstract conceptualization.
5 Describing the process that how HPW which contributes into employee performance.
High performance working is the central current approach that helps to keep employee
sustain and long lasting in within the Whirlpool. The aim of this activity is to enhance the
customer value or employees as well within the work place (Grant and Maxwell, 2018). It also
helps to control the long term challengers to make the better productive environment in
Whirlpool. As per the North America Region staff implement all necessary changes to ensure
HPW in within company under which they includes some of the core skills such as shared
commitment to the company, shared accountablity etc.
High performing working employees are always dedicated towards the Whirlpool
objectives. HPW process engage people towards the Whirlpool objectives. Apart from that,
HPW process also helps to control better objective perform mace target goals. Moreover, HPW
process refers to number of group that affect the business goals and makes the better
transforming channel of making good output goals. It helps to keep focus on the individual with
specialized expertise and complementary skills who collaborate. The group relentlessly pursues
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performance excellence through shared goals, shared leadership, open communication, clear role
expectations and group operating rules (Fagerholm and et.al., 2015).
Team members are the backbone of the structure that affect the business objectives and
target market opportunities. Overall, High performance goals helps to keep the whole process
challenging and effective. This theory differs from cognitive and behavioral theories in that
cognitive theories emphasize the role of mental processes while they also more challenging and
effective.
Characteristics of a high performing working employees
Measurement and feedback : It is the first feature of HPW that helps to connect the
long term sources and best leading resourceful goals. Organizational units and individual helps to
make feedback through better performing channel (Kearney, 2018). Feedback helps to measure
the individual actual performance. Such as moving their top managers to poorly performing
organizational units until they become high performing. Moreover, high performance work
teams have an advantage over the work of individuals because. High performing working
organization also beneficial for employee growth in each and every term of process.
Self-motivated: High performing employees are more self-motivated and self-confidence
individual. They are more focused and serious about their work as well. On the other hand, they
all are also very much loyal towards their work in the organization.
Clear Management : Clear management helps to make the proper work environmental
goals in order to centrist the best performing goals (Bolden, 2016). Managers of Whirlpool can
easily track the individual performance in order to get the best possible outcomes of performance
productivity. This also helps to make the things in between the management work. It also helps
to control the more performing task.
Avoid Personal Conversations : As per the NAR members they asuggested to avoid
personal conversation during the meeting. It helps to develop the high performing task
performnace in order to achive goals into more productive manner.
Arrange special meetings: this is the another productive activity thorugh Whirlpool can
enhance the performing task of an individual. This helps to motivate employees stremgth and
will power towards work.
Elements of HPW
 It is team oriented process
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 It is the accurate learning tool to enhance productivity goals.
 It helps to engage employees into own specific zone.
6 Evaluate the different approaches to performance management.
Performance management includes several activities and function under which individual
employee performed their own task. It helps to ensure the best goals and objective performance
goals. Performance management focused on quality of performance of an individual employee
towards Whirlpool goals (Tarhini, Hone and Liu, 2015). It is the ongoing process in the
Whirlpool that has includes supervisors and their employees. It performed strategic target goals
and accomplish the major goals objective task. Discussed about the process that affect the most
leading resourceful manner.
Strategic for effective performance management a large and makes the more challenging
goals. Apart from that, it also helps to make the good working conditions.
Performance management is the most important process to evaluate the actual
performance of employees. Performance goals and effective leading sources helps to control the
things more properly.
Approaches to performance managements
 Quality Approach: Quality approach will be more helpful and crucial approach that will
that helps to control the most effective process goals. It shows the Whirlpool value and
their product services.
 Behavioral approach: Behavioral approach helps to connect organization with
customers in order to make the most preferable challenging goals.
 Attribute approach: Attribute approach to performance management helps to focus on
the extent to which individuals have certain attributes believed to be desirable for the
Whirlpool.
Effective perform mace management helpful activity to that manages the work
productive goals (Boer and et.al., 2017). Performance management helps to control the overall
process and best leading source full guidelines to make sure about the further process.
Performance management is must be a continuous process for enhancing or settling the issues
running in the business.
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Performance management cycle implementing this cycle could benefit your organization.
This helps to control the repeatable process and best leading sources. With the help of PMC
helps to Whirlpool to renovate the same more benefits towards Whirlpool goals (Kearney, 2018).
Transformation process
Performance management is very much helpful to make the transformation process
within organization goals in order to evaluate the best leading performance goals.
Transformation is the process in which Whirlpool add some certain inputs and transform it into
finish product and services for end consumers. Changes is required in the business to improve
performance of an individual (Raes and et.al., 2015). Transformation gives new environment and
changes to business into more effective manner. It also helps to certain some objectives and best
leading performing goals. It keeps business environment strong and sustainable towards the
making good objective goals.
On the contrary, developmental approach of PM helps to get new profit revenue goals
and objectives in order to meet the final planed objectives by Whirlpool. It makes all things more
comfortable and challenging market performance (Van Dooren, Bouckaert and Halligan, 2015).
Overall, all these approaches are very much crucial for the organization to accomplish the new
managerial performance task. In order to make the problem solving method goals.
Collaborative working for performance
CONCLUSION
On the basis of above discuss section, it has been concluded that Developing individual
performance is very much crucial and challenging task for the Whirlpool and HR manager. HR
needs to perform different functions and practices to make employee comfortable and productive
towards the work process. Present study explained about appropriate knowledge, skills and
behaviors that is required by HR professionals. Besides, it also explained the appropriate skills
audit to identify weakness and strength of HR professional. On the contrary, report discussed
about the difference between the goals and best source full manner of growth. Further study also
explained HPW process that helps Whirlpool to make better working environment. Present study
based on the case study of whirlpool that represents the working environment of whirlpool.
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