A Report on Developing Individuals, Teams and Organisations for TESCO

This report provides an in-depth analysis of how TESCO, a leading supermarket chain, focuses on developing its individuals, teams, and overall organizational performance. The report begins by introducing TESCO's operations and its competitive landscape, highlighting the significance of employee skills and training in achieving organizational goals. It delves into the importance of Continuing Professional Development (CPD) for individual and organizational growth, illustrating how TESCO utilizes CPD through various activities like online training and workshops. The report then evaluates High-Performance Working (HPW) and its impact on employee engagement and motivation, providing specific examples of TESCO's practices. Furthermore, the report analyzes and evaluates different performance management approaches employed by TESCO, offering recommendations for improvement. The report concludes by summarizing the key findings and emphasizing the importance of continuous development and effective performance management in fostering a successful and competitive organizational environment.

Developing Teams,
Individuals and
Organizations

Table of Contents
INTRODUCTION...........................................................................................................................4
MAIN BODY...................................................................................................................................4
Introduction to the organisation..............................................................................................4
Importance of the continuing professional development (CPD) for the requirements individual
and organisation development................................................................................................5
Evaluation of what HPW is and how HPW contributes to employee engagement and
motivation, providing specific examples................................................................................7
Analyse and evaluate different performance approaches to performance management and how
it supports with HPW with recommendations for improvement............................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
This report is based on the development of the individuals in terms of their skills and how
the development of employees in the organisation helps in the productivity and performance of
the organisation and how it can help in developing the skills of the employees for their effective
and efficient working in the team. Organisation who work as a team are more likely to achieve
their goals and objectives and it also results in maximising the productivity of the organisation.
Development of the individuals or employees in the organisation helps in the overall
development of the employees and it also helps them in working as a team effectively and
coordinating with their team mates effectively. This report is based on the organisation TESCO
which is largest supermarket chain in the UK and it operates the different retail stores at different
places and they provide groceries to the consumers. This report also includes about the personal
skills audit plan which is required to be effective and efficient. Skilled employee is always
considered as the asset for the organisation because a skilled employee always helps the
organisation in achieving the goals effectively and it saves the cost for planning the training and
development programmes for the employees (Al-Sakkaf and Stilley, 2019).
MAIN BODY
Introduction to the organisation
Organisation taken under this report is TESCO and TESCO is the largest supermarket
chain in the UK which provides groceries and other household related products to consumer at
affordable prices. TESCO is leading the competition in the UK against the competitors such as
ASDA, Sainsbury's, Morrison etc. and TESCO is leading due to it's quality products and better
services to it's consumers. TESCO provides product at affordable prices to the consumers and
makes sure that the availability of products are always in excess for their consumers and by the
regular consumer feedback TESCO tries to provides the product according to the needs and
wants of the consumers. TESCO is expanding their business globally and in order to increase
their capital they are focusing on the need of their services to the areas where competition is not
fierce and intense (Arena and et. al., 2017). TESCO also focuses on the customer services
because customer services is one of the steps for the customer retention and customer retention is
important for TESCO as it helps TESCO in gaining the loyalty of the consumers. TESCO
functioning and performance depends on the effective work of their team and it can only be

possible when the employees of the TESCO works effectively and efficiently towards achieving
the goals and objectives of the organisation. TESCO makes sure that employees in the
organisation have knowledge and good understanding of their roles and responsibilities because
the end goal can only be achieved when the tasks and objectives given to the employees are
achieved by employees. TESCO also focuses on the training and development of their employees
because it helps TESCO in the preparing their employees for the challenges and opportunities
and training and development of the employees help in the development of the skills of
employee and also helps in the overall development of their employees. In today's market
dynamics the competition among the organisation is fierce and in order to gain competitive
advantage over their competitors TESCO focuses on the training and development of their
employees because skilled employees are the one who helps in gaining the competitor advantage
as their effective and efficiency working in the organisation helps in achieving the goals and
objectives (Chujfi and Meinel, 2016). Employability opportunities in the market these days
demands the skilful and trained employees because skilled employees are always considered as
the asset for the organisation. TESCO follows the different strategies and functions for training
their employees and developing their employees to face the competition and to achieve the
targets. TESCO managers know that as a organisation they have to anticipate according to the
change in the markets and to modify their strategies according to the need because adapting to
the new market trends is important for TESCO as it helps in gaining the competitive advantage
over the competitors. In current scenario COVID-19 have affected every organisation business
but due to the effective strategies implemented by TESCO managers helped them in the growth
of their sales amid this pandemic. TESCO provided products to their consumers by starting
contactless delivery and encouraging consumers to make digital transactions for their products.
These steps helped TESCO in boosting their revenues amid this pandemic and helped in
achieving the maximum productivity (Cockburn and Smith, 2016).
Importance of the continuing professional development (CPD) for the requirements individual
and organisation development
Continuing professional development is explained as the development of the employees
in the organisation by training and development programmes for developing their skill set which
helps in making competitive and to change and adapt according to the market trends. Continuing
professional development helps in developing the skills and growth for the perspective of long

term growth and it helps in developing the skills and capabilities of the employees. Continuing
professional development helps in encouraging and motivating the employees to grow their skills
with the time and it is a ongoing process for the lifetime which helps in increasing the
knowledge, skills etc. It helps in enhancing the skills with the time in order to grab the future
opportunities. It helps organisation in focusing on the potential individuals because with focusing
on the potential individual organisation focuses on developing their skills because it helps
organisation to retain those employees and also helps in preparing them for the challenges and
opportunities for the future (Degbey and Einola, 2020). Continuing professional development
also helps in the development of the organisation as the skilful employees help organisation in
achieving the goals and objectives effectively and efficiently and it also helps organisation in
utilising their resources effectively. TESCO focuses on the continuous development of their
employees in order to prepare them for the future challenges and to adapt the market trends.
TESCO managers focuses on the continuous professional development as it helps in the
improving the skills of the employees and helps in increasing the knowledge of the employees.
TESCO provides different training and development programmes for their employees which
helps the managers of TESCO in understanding their strengths and weakness and also helps their
employees in overcome their weaknesses. TESCO understands that with changing market
scenario, organisation have to train their employees to adjust with the competitive environment
and make them effective to face the challenges of changing environment. TESCO provides the
CPD through different activities such as online training programmes, conference and lecture,
workshop, e-learning etc. CPD helps TESCO in marking the employees with potential who can
be asset to their organisation in future and can help TESCO in achieving the maximum
productivity and performance. CPD helps TESCO in discovering the gap between the chain and
helps in filling that gap. It also helps in the effective communication among the organisation and
the employees. TESCO makes sure that the employees skill are evaluated and recorded at timely
basis as it would help them in understanding the growth of the employees. By the help of CPD,
TESCO enhance the capabilities of their employees and by that it motivates employees for the
growth of their own development and also the growth of the organisation. CPD is recorded and
evaluated by the managers of TESCO and it helps in planning the different activities and
programmes for the development of their employees (Iorhen, 2019). The recording and
evaluation is done through different surveys and feedback from the consumers as it would help

the managers of TESCO in understanding the skills and helps in understanding the development
of the employees because this will help organisation in achieving it's goals and objectives.
Evaluation of what HPW is and how HPW contributes to employee engagement and motivation,
providing specific examples
HPW is explained as the high performance working which is briefly explained as the
working of the employees in achieving the goals and objectives with high efficiency and
effectiveness. High performance working is the concept which focuses on the encouraging the
employees to achieve their goals and objectives effectively and with high efficiency as it would
motivate employees in order to be more competitive and effective and it helps organisation in
achieving the end goals and objectives and it also helps in achieving the maximum productivity
and high performance of the organisation. The high performance working helps employees in
gaining the rewards and it motivates them to deliver effective and efficient goals because
organisation provides incentives and rewards and it motivates employees to deliver high
performance in their work (Neiva and et. al., 2018,). In the case of TESCO, organisation always
focuses on achieving the targets with higher efficiency as it makes a direct impact on the
resources of the organisation and it also helps TESCO in achieving the goals and objectives
effectively and this is only possible because of the high performance working encouraged by
TESCO. High performance working helps TESCO in motivating their employees by providing
them incentives and benefits which encourages employees to work hard and deliver the quality
work for the organisation. High performance working also plays a vital part in the success of the
organisation as it contributes in the engagement of the employees with their work and helps in
motivating and boosting their morale. TESCO implied the high performance working as it arises
the sense between the employees to work hard and efficiently because it would help them in their
personal growth and helps in the achieving new heights in the career and TESCO makes sure that
the employees who works hard is recognised by the organisation or TESCO provides attractive
rewards and incentives which attracts employees and it also helps in the retention of the
employees. With the the help of high performance working in the TESCO it helps in boosting
their revenues and also helps in maximising their productivity and performance. High
performance working motivates employees as it helps in boosting their morale and it motivates
employees to learn new skills and things which can help them for their long-term growth (Park
and et. al., 2020). High performance working in the TESCO helps their managers to manage

their employees effectively as the employees are motivated and stick to their goals and objectives
and managers just have to guide their employees because the high performance working helps
employees in achieving their goals with higher efficiency and with the better work performance
of the employees TESCO can deliver products and services to their consumers which helps
TESCO in increasing it's market share and it's profits.
Analyse and evaluate different performance approaches to performance management and how it
supports with HPW with recommendations for improvement
Performance management helps the organisation in analysing the performance of the
employees and understanding the needs of the employees and what motivates their performance
and what drives them to work hard. Performance management helps in improving the
performance of the employees and how the employees can make changes in their work which
can help them in enhancing their performance. Performance management is used by TESCO in
order to understand the performance levels of their employees and to find out the high
performers and under performers (Schumacher and et. al., 2020). Performance management help
TESCO in analysing the effectiveness and efficiency of their employees in terms of achieving
the goals and objectives and helps in maximising the performance of their employees by
formulating and implementing the strategy. There are different approaches by which
performance is enhanced and is used by TESCO:
Working in a team
In this method the employees works in a team in order to achieve the goals effectively and
efficiently. This method helps in encouraging the member of team to work hard if the most of the
team members are hard workers and it helps in maximising the performance of the organisation
and it's employees. TESCO uses this method as it helps the organisation in maximising the
performance of their employees by putting the under performer employee with the high
performer employees and this helps in under performer employee to work hard with the high
performer employee in order to coordinate with the team members (Vesa, 2020).
Result approach
This approach is explained as when the organisation focuses on achieving the end goals despite
focusing on the methods of the strategies and steps used to achieve the end goals and objectives.
This approach focuses on achieving the end goals without worrying about the methods used to
achieve the goals. TESCO uses this approach as it helps them in achieving it's goals and

objectives effectively and efficiently. This approach has some setback as sometimes the
employees in the organisation uses unorthodox methods to achieve the goals and objectives
which results in setting the wrong example in the organisation and exploitation of the code of
conduct of organisation (WALEED, 2020).
The recommendations by which performance can be enhanced in TESCO is by making the
culture and environment of the organisation competitive as it would encourage employees to
work hard and in order to be competitive with other employees it encourage them to be maximise
their performance. Another method is to provide the rewards and incentives to the employees
who delivers high performance because it motivates every employee to work hard and deliver
quality performance.
CONCLUSION
This report concludes that the organisation working depends on the employees
effectiveness and efficiency as the goals and objectives achieved by the employees within given
time frame helps organisation in maximising it's productivity and performance. This report helps
in understanding the importance of continuous professional development of employees in
TESCO and how it is going to help TESCO in achieving it's goals and objectives and how it
helps in the development of their employees for long term. TESCO also focuses on the High
performance working in the organisation as it is helping them in achieving it's goals and
objectives with efficiency and effectiveness. TESCO uses the performance management for the
employees on order to manage and analyse the performance of their employees and how it can be
improved. At last this report helps in understanding the importance of CPD and HPW in the
TESCO and how it is affecting their business.

REFERENCES
Books and Journals
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Cockburn, T. and Smith, P., 2016. VUCA and the power of Emergence Teams. PM World
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Efficacy and Innovative Team Performance. Creativity Research Journal, pp.1-12.
Schumacher, D. J and et. al., 2020. The power of contribution and attribution in assessing
educational outcomes for individuals, teams, and programs. Academic Medicine.95(7).
pp.1014-1019.
Vesa, T., 2020. Building and Developing Teams.
WALEED, M., 2020. Developing and Managing Teams in the Organization.
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