Report on Developing Individuals, Teams, and Organisations - Unit 35

This report, focusing on Unit 35, explores the multifaceted aspects of developing individuals, teams, and organizations within the context of Morrisons. It begins by outlining the professional knowledge, skills, and behaviors required of HR professionals, emphasizing recruitment, selection, and computer literacy, alongside communication, problem-solving, and leadership qualities. A personal skills audit is presented, identifying strengths, weaknesses, opportunities, and threats, culminating in a detailed professional development plan. The report then analyzes the differences between individual and organizational learning, emphasizing the importance of training and development. It further examines how High-Performance Work (HPW) contributes to employee engagement and competitive advantage, and evaluates strategies for performance management, collaborative working, and effective communication to foster a high-performance culture. The report highlights continuous learning and professional development's role in sustainable business performance.

Unit 35 - Developing
Individuals, Teams and
Organisations

Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK 1 ...........................................................................................................................................3
P1 Professional knowledge, skills and behaviours that are required by HR professionals.........3
P2 Analyse a completed personal skills audit to identify appropriate knowledge, skills and
behaviours and develop a professional development plan for a given job role. ........................5
TASK 2 ...........................................................................................................................................8
P3 Analyse the differences between organisational and individual learning, training and
development. ..............................................................................................................................8
P4. Analyse the need for continuous learning and professional development to drive
sustainable business performance.............................................................................................11
TASK 3..........................................................................................................................................13
P5. Demonstrate understanding of how HPW contributes to employee engagement and
competitive advantage within a specific organisational situation.............................................13
TASK 4..........................................................................................................................................14
P6.Evaluate ways in which performance management, collaborative working and effective
communication can support high-performance culture and commitment.................................14
CONCLUSION .............................................................................................................................15
REFERENCES..............................................................................................................................17

INTRODUCTION
Developing Individual is a continuous method which is helpful for the development of
the individuals. With the help of developing individual methods, individual get a right direction
how to enhance the high skills and knowledge. For the development of every individual in the
company, HP professional is responsible to provide training and developments sessions so that
every individual employees can easily develop their skills and knowledge so that all the
individual employees can make a good them in organization so that they all can give their best
efforts to accomplish the organizational goal. In this report Morrisons organization is chosen.
Morrisons is a large British supermarket organization. It is consider the 4th largest supermarket
chain in United Kingdom. The main motive of this report is to identify the professional
knowledge, skills and also behaviour which is require for the HR professional and develop a
professional development plan. This report determine the individual and organizational learning
and determine the requirement of continuous learning and professional development and also
define how HPW give contribution in employees engagement and also identify various
approaches of performance management.
TASK 1
P1 Professional knowledge, skills and behaviours that are required by HR professionals.
The role of the HR professional is very essential for every organization. HP professional
is responsible for each and activities of the organization which is related to the employees day to
day task and their development. There are many duties and responsibilities of HP in the
organizations such as recruitment, selection, training , development, induction and other
employees related activities. Morrisons company is a large retailer company which deal with
many stores and supermarkets so company have to maintain the each and every activities
systematically in the organization. With the help of good HP professional Morrisons maintain
all the daily activities (Stewart and et. Al,2020).HP professional require appropriate knowledge,
skills and behaviour that are discussed below-
Knowledge Required
HR Professional required many types of knowledge which make the HP role more
effective. Morrisons company HP professional require good knowledge about the recruitment &

selection process and besides this HP professional should have a knowledge about computer so
that it become easy for the HR to deal with lots of employees in the organization. Recruitment & Selection – HR Professional should know about the recruitment process
and also have a knowledge that how to recruit a high talented employees so that HR can
select high talented employees which will help to increase the Morrisons company
growth. HR Professional should hire appropriate employees and then conduct selection
process after that should conduct a effective training and development sessions ( Kirwan,
2016).
 Computer Knowledge –HR Professional should have the computer knowledge so that HR
easily perform all the activities with the help of computer and also maintain all the data
and records on computer. Morrisons company HR professional should know how to
operate functions of computer so that HR professional easily maintain the records on
excel sheets and world documents and other appropriate and useful tools of the computer.
Skills Required
HR professional of Morrisons company required many skills which is helpful to maintain
all relationship between company and employees of the company. These skills are given below- Communication Skills – Communication skills is the most important and demanded
skills of the HR professional of the Morrisons. With the help of fluent and effective
communication skills, HR professional build a strong relationship between the employees
and the other clients of the company.
 Critical problem solving skills – HR professional should know that how to solve the
critical problems of their employees so that employees can easily perform their job
without any problem. Morrisons company HR professional should have the critical
problem solving skills (King and et. Al, 2016).
Behaviour Required
HR Professional of the Morrisons should know consider some behaviour skills which
help the HR professional tom deal with other employees in a bater way. Leadership Quality – HR Professional should have the good leadership power because it
is necessary in the organization. HR professional need to lead the whole organization so
Morrisons company required that HR professional who contain a good leadership quality.

 Trustworthy – HR Professional need to be very trustworthy person because HR
professional is responsible all the workforce related activities so its mandatory for the
Morrisons company HR professional to be a trustworthy person so that every employees
can discuss their issues with HR professional and HR Professional also listen their
problem and solve them and also treat every employees equally (Higgs and Dulewicz,
2016).
P2 Analyse a completed personal skills audit to identify appropriate knowledge, skills and
behaviours and develop a professional development plan for a given job role.
Personal Skills Audit
Skill audit is a structured and systematically assessment of an individual knowledge and
skills. With the help of personal skill audit company easily identify the knowledge and skills of
the employees. Skill audit is responsible to provide the outcome of the existing capacities. In this
report, HR Professional skills audit discussed which are given below-
Skills/
knowledge/
behaviour
Poor Average Good Excellent
Recruitment &
Selection
*
Computer *
Communication
Skills
*
Critical problem
solving skills
*
Leadership
Quality
*
Trustworthy *
SWOT Analysis

SWOT analysis is required to know the strength and weaknesses of an individual and also
helpful to identify that which opportunities individual can consider for their enhancement and
how to overcome threats (Haapasaari, Engeström and Kerosuo, 2016).
Strength Weakness
 I have a good knowledge about the
computer and my all concepts are clear
so I can easily operate all the computer
related functions.
 My communication skills is really
strong and fluent and I am also easily
connect with people and maintain good
relation with the help of good
communication skills.
 I am not good enough to solve the
critical problems of others. I don't have
good and appropriate critical problem
solving skills so this is my weakness.
Opportunities Threats
 My recruitment and selection skills is
average but I can take it as an
opportunities. I can learn effective
recruitment and selection knowledge
and then it will be helpful for me to
recruit and select many talented
candidate in future.
 I am a honest and trustworthy this is
consider in my good qualities. This the
help of this behaviour I can easily gain
trust of each and every individuals.
 I am not a effective leader and I don't
have good leadership quality because
sometime I become very dominating so
it give bad impact on others.
Personal development Plan

Knowledge/
Skills/
Behaviour
Current
ability
Target
ability
Developing
opportunities
Judging
criteria
Time frame
Recruitment &
Selection
Average Excellent I can take
online and
offline training
sessions to
improve the
recruitment and
selection
knowledge.
With the help
of my
supervisor and
other peer
group
members
feedbacks , I
can judge
myself.
For
recruitment
and selection
knowledge I
can take at
least 6 months
Critical
problem
solving skills
Poor Excellent I can take read
some case
studies and also
watch some role
plays to learn
the critical
problem solving
skills. Apart
from this I can
also take my
colleagues and
friends advice
and also learn
from their
experiences.
I can take
feedback from
my office
friends and
colleagues to
analyse myself
and see that
change that
how come I
am capable to
solve the
critical
problems.
For critical
problem
solving skills,
I can take at
least 8 months.
Leadership
Quality
Poor Excellent I can learn
leadership
quality through
I can ask from
my manager
and superior
To learn
leadership
quality which

Knowledge/
Skills/
Behaviour
Current
ability
Target
ability
Developing
opportunities
Judging
criteria
Time frame
the practice
discipline ,
resolve more
conflicts and
also develop a
situational
awareness about
any situation.
With the help of
these practices I
will become a
good leader.
boss to give
my review and
feedback
about my
leadership
quality.
will show my
behaviour
more
effectively so
for this need at
least 12
months time
period.
TASK 2
P3 Analyse the differences between organisational and individual learning, training and
development.
Individual and organizational learning is really important for the growth of the employees
and the organization. Morrisons company is paying more attention for the growth of the each
every individual employees so that they can give their best efforts so that it will help in
development of the organization. The difference between the individual and organizational
learning are discussed below -
Individual Learning
Individual learning is contain as an continuous process and procedure which help the
individual to enhance their knowledge and skills by different techniques. With the help of some
specific methods, Morrisons company easily help to evolve the individual learning process so
that employees of the company easily carry out their job by their own. Through individual
learning, employees can p[receive many skills and knowledge and keep update themselves.

Constant individual learning helpful to improve employees behaviour so employees can learn
self disciplines (Fossey and et. Al, 2017).
Organizational Learning
Organizational learning is necessary for every organization so that company can perform
well and achieve the target. Morrisons company is very serious of their organizational learning
that's why Morrisons keep maintain their market position. In organizational learning, Morrisons
mainly focus on the generating, transferring knowledge & skills , record appropriate data.
Morrisons company continuously working on their organizational learning so that employees of
the company can easily evolve themselves and become more effective and productive.
Organizational learning lead individual learning so that each and every individual of the
organization can develop appropriate skills and knowledge (Dźwigoł, 2020).
Difference between the Individual learning and Organisational learning
Basic Individual Learning Organizational Learning
Means Individual learning refers as an ongoing
learning method in which learner can
improve themselves by there own.
Morrisons company employees keep
learning new silks and knowledge by
their own so that they can give their best
in organizational growth.
Organizational learning consider the
whole organizational aspects for the
development and growth purpose with
the help of constant learning.
Motive The main motive of this learning is
Morrisons company influence their
employees fro self learning so that
employees can do their self assessment
by their own and perceive latest
knowledge.
The specific motive of this learning is
to pay more attention on the Morrisons
company growth and development so
that company can able to achieve their
regular task.
Benefits The main benefit of this learning is that
Morrisons company employees boost
confidence and morale so that they
The prime benefit of this learning is
that it will give satisfaction for the
Morrisons company employees an

become more efficient to perform their
job in a best way.
company also able to expand their
market on other areas.
Training
Training is mandatory and most essential part of every organization. Morrisons
company organize many training sessions time to time so that employees of the company can
perceive whole knowledge about their job work and do their work in a efficient manner.
Morrisons company also provide advanced training sessions to their existing employees so that
old employees can learn latest and new trends and obtain new knowledge and skills about the
market (Dunn, 2016).
Development
Development is consider a most required process. Morrisons company keep conduct
many activities which help in employees overall development. Through development, employees
of the company easily manage the overall job role in a very effective way. Morrisons company
employees keep develop themselves and give their contribution for the company growth.
Differentiation between the training and development
Basic Training Development
Means Training is necessary and valuable
process which helps in provide a
specific knowledge, competencies,
and skills in order to accomplish the
Morrisons company objective.
Development refers as an
individual development
process. It develop the
employees individually and
help them to obtain the
organizational goal.
Focus With the help of training sessions,
Morrisons company focus on their
employees growth.
Development mainly focus on
the employees growth so that
employees can learn latest and
currents trends enhance the
performance of themselves

and organization too.
Goal The main goal of training is the
Morrisons company easily provide
basic rules and regulations
informations to their employees so
that employees can understand all
the policies and procedures of the
company and improve their
productivity.
The main goal of
development process is that
Morrisons company
employees develop themselves
through self assessment. The
goals of the development is do
whole progress of Morrisons
company employees.
Term Training is a reactive and short-
term process.
Development is proactive and
long term process.
P4. Analyse the need for continuous learning and professional development to drive sustainable
business performance.
Continuous learning is the process of increasing the skills and knowledge of the
individual that will help in achieving the group goals of the organisation. It can be social, casual
and formal learning. Morrisons will initiates the employees to do continuous learning that will
help in personal development of the employees (Dubey and et. Al, 2020).
Continuous development plan
Area of
development
Duration of
completion
How can I
achieve this
What's
happening
now
How I will
know I will
been
successful
progress
Analytical
skills
2 months I will improve
this by doing
betterment in
the
observation
power for an
individual.
This will done
by doing case
study in the
organisation
and by
attending the
seminars that
Improvement
in this skill
will be
examine by
my decision
making of
mine and my
With the help
of my seniors
and attending
various
seminar, I
have learned
about various

With the help
of interaction
of many
people. I can
god in this
skills.
help in
analytical
skills.
seniors will
teach me
about my
skills.
strategies to be
used in
observation of
an individual.
Theoretical
knowledge
3 months For improving
upon my
theoretical
knowledge, I
will start
reading
management
books that will
give me debt
knowledge of
the specific
area.
With the help
of various
books. I have
learned so
many concept
and I am
capable
enough to
learn more
things.
This
knowledge
will be
examined by
my juniors
that how
capable I m
being the
leader who
can guide their
employees.
With the help
of proper
support of my
teachers and
seniors I am
able to solve
the problems
of the
employees.
Dynamic
thinking
1 month For
improving my
thinking, I will
start
interaction
with my
seniors.
With the
guidance of
seniors, I am
able to think
for various
aspect.
This will
examine by
my seniors
and
employees.
With the help
of dynamic
thinking. I am
able to taking
critical
decision.
Kolb's learning cycle:
It is the systematic approach which is goal-directed and learning of behaviour theories. It
is the learning concept of various stages of the learning. It start with the concrete experience
means having experience in a field of experiencing something new in their learning then It