Analysis and Report: Developing Individuals, Teams, and Organizations

This report delves into the crucial aspects of developing individuals, teams, and organizations, focusing on professional knowledge, skills, and behaviors. It examines personal skill audits, the differences between individual and organizational learning, and the importance of continuous professional development. The report highlights the significance of a high-performance workforce in fostering employee engagement and achieving a competitive advantage. It also explores various approaches to performance management and support, offering insights into collaborative and attribute-based strategies. The report emphasizes the need for strategic human resource management to enhance organizational performance, customer satisfaction, and overall business success, specifically within the context of a retail environment like Sainsbury's.

DEVELOPING
INDIVIDUALS TEAMS AND
ORGANISATIONS

TABLE OF CONTENT
INTRODUCTION...........................................................................................................................3
LO 1.................................................................................................................................................3
Professional Knowledge Skills and Behaviours..........................................................................3
Personal Skill Audit.....................................................................................................................4
LO 2.................................................................................................................................................6
Difference between Organisation and Individual Learning, Training and Development............6
Importance of Continuous Learning and Professional Development..........................................6
LO 3.................................................................................................................................................7
Importance of High Performance Workforce in Employee Engagement and Competitive
Advantage....................................................................................................................................7
LO 4.................................................................................................................................................8
Different Approaches to Perform Management and Support Performance.................................8
CONCLUSION................................................................................................................................8
REFERENCES..............................................................................................................................10

INTRODUCTION
Team development is very essential process which increases the potential of employees
of the business organization to gain higher profit margins effectively. Organization structure is
very essential factors which help to increase communication by distributing roles and
responsibility. These also reduce internal disputes and focus on achieving objectives of the
company and compete in the market effectively. this report provides effective understanding
about professional knowledge and skill which helps Sainsbury’s to increase their performance in
the market. Report portrays different personal skill audit of employee to understand the
difference between individual learning. Furthermore report provides different approaches which
increases the performance of Sainsbury’s to competitive advantage in market effectively.
LO 1
Professional Knowledge Skills and Behaviours
Professional knowledge and skills are very essential to increase the potential of business
organisation to make decision. This also helps to develop healthy working environment which
reduces disputes and integrates highly efficient workplace. Sainsbury’s has to analyse skills,
knowledge and behaviour of their employees due to increase in the competition in retail industry
which can impact customer service satisfaction (Runhaar, 2017). To survive in the market it is
very essential for Sainsbury’s to improve efficiency of human resource managers to grow
company in the market effectively. HR manager of Sainsbury’s is having effective skills which
helps company to develop potential working environment and gain higher market share
effectively.
Effective communication
Communication is very essential skill which needs to learned by HR of business
organisation. Sainsbury’s HR manager has effective communication skill which increases the
efficiency of data exchange rapidly and also ensures to provide effective awareness to customers
to make them loyal. Communication in the company helps to increase the organisational culture
and improves opportunity to develop shared value to achieve future goals to survive in retail
industry effectively.
Business Experience
Business manager of Sainsbury’s has effective experience in making strategies due to
effective retention power of the company. Human resource management is using different

analytical tools and information technology which increases the potential of company to compete
in the market. Due to rapid changes in retail industry as change in taste, preferences and income
level of customer, Sainsbury’s formulate effective management strategies and adopt change
management to compete with Tesco, Asda and other retailers in UK effectively.
Laws and Regulations
HR manager need to have this skill which helps to improve the efficiency of
organisational policies and ensure legal and ethical working environment. Sainsbury’s HR
manager has to analyse the entire external factor with use of different analytical tools to
determine different regulation by government of UK. Company has adopted equality law, health
and safety act, employment compensation which helps Sainsbury’s to retain more employees and
achieve objectives according to planning.
Personal Skill Audit
Personal Skill Audit
Knowledge Rating
(1-5)
Skill Rating
(1-5)
Behaviour Rating
(1-5)
Recruitment and selection 3 Communication 1 Solutions oriented 2
Legal compliance 5 Team work 3 Transparency and
trustworthy
4
Psychology 4 Organisational 5 Versatility and
adaptability
2
Personal Skill Audit
It is been analysed that it is very essential for business organisation to identify strengths
and weakness of its HR manager to make them more effective in improving performance of the
workforce effectively. Recruitment and selection is very essential to increase the efficiency of
workforce and provide them effective opportunity to grow in the market. HR manager also need
to have proper knowledge about laws and regulations of the market which helps to enhance the

policies formulation process. it is very essential for HR manager to have effective psychological
knowledge to analyse the behaviour of employee and make effective motivational strategies to
increase performance of Sainsbury’s effectively. Communication skill helps HR manager to
exchange all the information in the organisation and it is very essential for Sainsbury’s to
develop effective organisational structure which helps HR manager to improve their managing
skill and achieve objective of the company effectively. Effective HT manager are more solution
oriented due to high knowledge to make decision. This also helps to increase the potential of
team to develop high performance workforce effectively (Woodcock, 2017). Effective HR
manager are always ready to adapt new changes which helps organisation to grow and compete
in the market and increase the profit margins effectively.
Professional Development Plan
Skills to be
developed
Activities
required for
development
Duration Monitoring Assessment Detailed evaluation
Communication
skill
Providing
written and oral
communication
while providing
information to
employees about
new objectives.
3 months Learning more
vocabulary to
develop clear
written
communicatio
n and ask for
feedback by
online tests.
This skill can
be assessed by
communicating
with employee
and analysing
the efficiency
to achieve the
objectives
effectively.
With the help of online
test it will help HR
manager to analyse their
weakness and develop
more effectively.
Interpersonal
skill
To increase
employee
relation and
develop high
performance
teams.
6 months By observing
their
behaviours and
influential
power of the
manager on
employees.
Manager has to
analyse all the
emotions with
their employee
to make
effective
decision.
With the help of
employee relation it will,
help the manager to
increase their experience
to manage the entire
employee and influence
them to enhance their
performance effectively.

LO 2
Difference between Organisation and Individual Learning, Training and Development
Individual Learning Organisational Learning
Individual learning is the process of using
beliefs, experiences, culture helps individual to
increase the personality of individual.
Individual learning helps to increase the
personal efficiency of the employee to make
effective decision and resolve all the issues to
achieve objectives effectively.
Organisational learning is the process of
learning information which is only required by
company in order to achieve the objectives and
it is industry specific. Sainsbury’s provide
training to employee for retail management in
order to increase efficiency of the retail stores
and reduce cost to gain higher profit margins
effectively.
Training Development
Training is the knowledge provided to
employee which are already experienced by
others and becomes a theory (Söderhjelm and
et.al., 2018). Management principles helps to
increase the potential of training to develop
different skills and behaviour. Training also
helps Sainsbury’s to increase the potential to
attract more customers however this also
increases the cost of the company.
Development is the wider concept as it
involves development of personality of
employee. Sainsbury focuses of personality
development which helps to increase the
cultural value of the company to achieve the
objectives effectively.
Importance of Continuous Learning and Professional Development
There is a continuous growth of the employees because there is a lot of factors
and internal changes which are coming up in Sainsbury’s because of the change in
trends and demands of the customers. The company has to match the expectations of
the customers which would help the company to have a better functioning and that
would help the organization to have a better brand image globally. The company has

expanded themselves in a lot of countries which is why it is very important that the
company makes their portfolio even stronger so that they can have more loyal
customers which is going to increase the profit margins.
There are a lot of technological changes which are coming up in the
organization like technological so that the productivity and the quality of the products
can be improved so that there is a better functioning (Rupprecht and et.al., 2019). The
customers are changing as well because there are other organizations as well in this
industry which is why it is very easily to make the customers shift from one company
to the other. There has to be a continuous acceptance of improvement in the
organization which is going to not just help the Sainsbury’s but the employees as well.
Employees are not ready for changes so easily but they do when they come in slowly
and there has to be a good training and development provided to them so that the
company can have a better functioning.
LO 3
Importance of High Performance Workforce in Employee Engagement and Competitive
Advantage
Selective hiring of employees
Sainsbury’s has a strong reputation and standard for themselves in the market which they
have to maintain so that there is an effective functioning in the market. There is a requirement of
the right skills and knowledge so that the operations and productivity of the company can be well
maintained so that there is a better functioning.
Shared duties
It is very important that the internal environment for the employees is healthy so that there is
a balance in the organization (Jørgensen and Becker, 2017). There has to be a good
communication between all the employees and tasks have to be distributed in a fair way so that
the employees are not de-motivated in any way possible. There is going to be a better
functioning of the employees when they understand each other and the confidence level of
sharing ideas is also going to be more in Sainsbury’s.
Flexible Job

The employees have to feel that they are welcomed in the organization and there has to be a
mutual understanding (Davenport and et.al., 2016). The employees who are treated well will help
the company to have a better direction to function in and there is going to be lesser conflicts
which will help the company to have better profit margins in the market. The employees are
given flexibility whenever they need it so that they can feel comfortable and loyal to the
organization. The employees are given rewards as well so that they are motivated to give their
best to the company to that the organization can get a competitive advantage.
LO 4
Different Approaches to Perform Management and Support Performance
Collaborative Approach
This approach helps to increase the experience of employees as this approach provides
different opinions of each employee in the organisation to make effective decision which helps
tom increase the potential of the company. Sainsbury’s use this approach to increase the
motivation of employees to increase their efficiency to increase customer engagement level
effectively.
Attribute Approach
Attribute approach of performance management put emphasis on traits, personality,
characteristics which is required by the company to fulfill its gap to achieve objectives
effectively. Sainsbury’s focuses on determined, hardworking, innovative and ethical employee
which increases the working culture and performance of organization effectively (Stanton and
et.al., 2017).
CONCLUSION
This report concludes that is very essential for organization to increase efficiency of their
employees by implementing training and development. This help to improve skill and knowledge
to achieve objective of the organization and compete in the market. Report helped to provide
information which developed effective high performance workforce of Sainsbury’s and gain
higher profit margins effectively. Report highlighted different approaches which improve the
efficiency of the company to attract more customers and increase customer base to generate
higher profit margins to compete in the market.

REFERENCES
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Lee-Kelley, L., 2018. When ‘knowing what’is not enough: Role of organised
simulations for developing effective practice. International Journal of Project
Management. 36(1). pp.198-207.
Davenport, L.J and et.al., 2016. How can organisations help employees thrive? The development
of guidelines for promoting positive mental health at work. International Journal of
Workplace Health Management.
Jørgensen, F. and Becker, K., 2017. The role of HRM in facilitating team ambidexterity. Human
Resource Management Journal. 27(2). pp.264-280.
Rupprecht, S and et.al., 2019. Running too far ahead? Towards a broader understanding of
mindfulness in organisations. Current opinion in psychology. 28. pp.32-36.
Söderhjelm, T and et.al., 2018. Academic leadership: management of groups or leadership of
teams? A multiple-case study on designing and implementing a team-based
development programme for academic leadership. Studies in Higher Education. 43(2).
pp.201-216.
Woodcock, M., 2017. Team development manual. Routledge.
Runhaar, P., 2017. Factors influencing professional development in teacher teams within CBE
contexts. In Competence-based Vocational and Professional Education (pp. 755-773).
Springer, Cham.