Developing Individuals, Teams, Organisations: A Detailed Report

This report provides a comprehensive analysis of developing individuals, teams, and organizations, focusing on the importance of Continuing Professional Development (CPD) and High-Performance Work (HPW) practices. It begins with a personal SWOT analysis and development plan for HR professionals, emphasizing key skills and attributes. The report then delves into the significance of CPD for both individual and organizational growth, highlighting its role in knowledge enhancement, skill maintenance, and staying updated with industry trends. Furthermore, it evaluates the contribution of HPW to employee engagement, analyzing its benefits and recommending improvements. The case study of Tesco, a retailing MNC, is used to illustrate practical applications of these concepts, demonstrating how organizations can improve employee engagement through effective HPW approaches. The report concludes by emphasizing the need for continuous learning and development to achieve organizational effectiveness and efficiency.

Developing Individuals Teams
and Organisations

TABLE OF CONTENTS
.........................................................................................................................................................1
TASK -1..........................................................................................................................................3
Skills and attributes for HR professionals...................................................................................3
Personal SWOT analysis.............................................................................................................4
Detailed personal development plan...........................................................................................5
Reflective statement....................................................................................................................7
TASK-2............................................................................................................................................8
INTRODUCTION...........................................................................................................................8
Continuing professional development analysis and its requirement in individual and
organizational development And applying the learning cycle theories......................................8
Evaluation of HPW and its contribution to employee engagement..........................................12
Analyse HPW benefits and how does it lead to improving employees engagement................13
Evaluate different approaches to HPW and make recommendations for improvements..........14
Critically evaluating different approaches and identifying how organisation improves
employee engagement...............................................................................................................15
CONCLUSION..............................................................................................................................15
REFERENCES..............................................................................................................................17

TASK -1
Skills and attributes for HR professionals
Skills: Sympathetic Attitude: It is required for a Human Resource professional to posses
sympathetic attitude towards the human resource within the organization to resolve their
problems. An HR professional must always be able to apply humane approach while
dealing with the issues concerning the personnel of the organization. Quick Decision Making: The circumstances that occurs in the day to day working of the
duties of an HR professional requires the essentiality of them to be able to make or take
decisions quickly (Melão and Reis, 2020). Quick decisions are necessary for the smooth
functioning of the organization. Integrity: An HR professional need to be honest at all times. Being the head, the integrity
of the HR professional must never be questionable by human resource within the firm. Formal Authority: An HR professional should posses the skill to take up the formal
authority arising from their position. Also through informal authority they effectively
influence the personnel of the department. Skill to Lead: The leadership skills are essential for an HR manager. Effective leadership
skills are required in order to lead the personnel and HR department through guiding,
motivating and providence of encouragement to them. Social Responsibility: An HR professional must duely understand the social
responsibility of themselves. They should encourage employees to fulfil their
responsibilities towards the society as a responsible person of the society. Communication Skills: An HR professional must excel in the communication skills.
Excellence in communication skills is vital for giving guidance and leading effectively.
Interaction with human resource, personnel, management, employees or workers union is
included in the variety of roles that are performed by HR professional.
Attributes: Intuitive: An HR professional must be able to understand the things quickly without
reasoning consciously (Minor-Cooley and Parks-Yancy, 2020). This attribute helps
professional to make decisions quickly.

 Creative: Creative HR professional comes with unique solutions to deal with the
problems creatively that creates competitive advantage for the company. Passionate: There should be an intense internal desire in an HR professional to take up
the diverse responsibilities that comes to their job roles effectively.
 Good listener: An HR professional must be a good listener who makes judgements based
on the evaluation of all the said and unsaid facts while resolving the issues.
Personal SWOT analysis
Strengths: Based on the other reviews it has been analysed that I am very creative
person and I am able to identify and learn new HR concepts in the much faster and well defined
manner. Moreover, through this creativity I am able to think solutions for various business
problems in limited time frame. Also, this creativity had allowed me to solve various
challenging tasks that others were unable to solve at once. Furthermore, I have very good
leadership skills that allowed me to work in smooth manner and delegate various roles and
responsibilities to the diverse team members. Also, I was able to handle the team queries of the
my team members in much better manner without creating any types of conflicts within my
teammates.
Weakness: Moreover, I have analysed that my communication skills are not very good
due to which I am not able to properly interact with my other team members in efficient
manner. Also, due to this I was unable to keep my opinions in front of other team members to
carry out certain task and activities. Also, I have examined that I am little bit weak in managing
the time to carry out all my daily task on the given time-frame and due to this I had missed
several deadlines and left certain task even undone. Thus, it has impacted my efficiency and
productivity on the large scale. Furthermore, when the work is not managed than I have realized
that I lose my patience level due to which either I did things wrong or remain in stress for
prolonged period.
Opportunities: Attending the HR development conference in the coming months will
help me to increase the knowledge in how things are carried out in practical business
environment (Dalcher, 2022). Also, doing the internship program in any of the reputed firm
would help in increasing the skills and would allow in carrying out certain HR duties at the
workplace. Furthermore, there are various opportunities that are available in the market
relating to seminars where the chances of increasing the social networking is also much higher.

Threats: The current business environment had slowed down the growth of the HR
industries as all the work is carried out digitally without much requirement of the HR staff.
Also, increased competition in the market would create negative impact on selection in the
reputed firm for the role of the HR development.
Detailed personal development plan
It is the type of plan that would help in identifying the goals that needed to be achieved
and would also specify the time frame in which it would be achieved so that any person is able
to work in the proper manner to meet certain goals and objectives.
Goals to be
achieved
Steps that need to be
taken
Resources
required
Success criteria Time scale
Communication
skill
 Participate in
various group
activities
 Indulge more in
public speaking
activities
 Enhancing the
reading habit so
that
communication
is done in right
manner.
 Articles
 Journals
 Newspaper
 Able to
communica
te
effectively
within
groups
 Make
people
understand
about my
view points
 have learnt
new
phrases or
sentences
5-6 months
Time
management
 Prioritizing the
daily tasks from
most important
to the least one.
 Calender
 Digital
watch to
track time
 Able to
complete
all the task
on the
4 months

 Arranging the
task in
accordance with
the total time
needed to solve
it.
 Grouping the
task to save the
additional time
(Brower and
et.al. , 2021)
 timer to
notify the
completion
of each
activity
given
deadline
 Managing
all the task
that are
assigned in
a day
without
being left
undone.
 Completion
of each
task in
stress free
environme
nt
Patience  Looking things
through applying
the positive
approach
 Try to find the
possible
solutions for the
given problem
 Developing
ways that will
help in
identifying the
situation not as
threats rather as
 None as
such
 Motivated
and stress
free
 Positive
mind set
 Reduce
number of
conflicts
and over
burden of
the task
3 months

opportunities
Thus through following the above plan I would be able to achieve the set goals in best
of manner that would further enable in growth and development in the future.
Reflective statement
Based on the current requirements in the changing business environment it might be
said that the HR development post requires most of the skills such as the good organizing skills
, problem solving , self confidence and various others so that while working in any large
organization not many problems are faced (Blacker, 2020). Also, I have analysed that though
some of the skills are present inside me to made to that post but even though I lack certain
amount of skill that is required to work actively and produce best results in the diverse team.
Moreover, I have realized that skill such proper time management is not only good for the
current HR post that I am aspiring but it is also beneficial for my own personal growth so that
there is no negativity and stressful environment while working in the future .
Furthermore, having right amount of creativity skill will help me to survive on HR post
of any company as all the work under this post requires that there is continuous creativity and
productivity that is brought in the working. Also, when employees feel any kind of the
problem might be able to get the best solution that would not only make them feel satisfied but
also allowed me to develop better relationships with all my co workers. Also, I have come to
know that HR development is area that requires the continuous learning and development
approach so that new ways of the carrying out certain task is identified . However, learning
and development might be improved only when there is strong communication skill so that I am
able to keep my certain viewpoints in front of others in most effective ways.
Moreover, with the above development plan I am assured that I would be able to improve
such this skill so that better HR opportunities might be grabbed in the future. Also, with the
above personal development plan my weak patience level would be improved that would allow
me to the manage things in best of manner (Top HR Skills and Activities, 2022). Thus, HR
development post will provide me the learning to work with other diverse people and would also
allow me to develop the best compensation plans and helps the seniors in the succession
planning of any organisation through improving the skills in the development plan and
acquiring the new skills at workplace. Also, these skills would be monitored regularly through

setting the benchmarks and the key performance indicators by myself so that the progress might
be measured in right manner.
TASK-2
INTRODUCTION
For achieving effectiveness and efficiency in the operations of an organization is very
necessary for the organization to develop its individual, teams and itself. Tesco is a retailing
MNC, headquartered in England, operating in groceries and merchandize. Based on its gross
revenues Tesco is 3rd largest retailer in the world. This report will analyse CPD and highlight its
need in organizational and individual learning. The report will evaluate HPW and outlines it
contribution in employee engagement. Further the benefits of HPW in employee engagement
improvement will be discussed. The report will also evaluate different approaches and
recommend accordingly.
Continuing professional development analysis and its requirement in individual and
organizational development And applying the learning cycle theories
Continuing professional development means undertaking particular type of learning that
results in increased level of knowledge, understanding and experience regarding specific area or
subject.
Requirement of CPD in individual development:
Knowledge and skill enhancement: Continuing professional development help an
individual to maintain and improve the professional skills and knowledge. Through CPD
professionals make sure that they keep pace with other professional of the same field.
Continuous maintenance of knowledge and skill ensures that the best of professional services are
delivered by the professional.
Staying updated with the trends: Continuing professional development are needed in
gaining knowledge regarding any new trends within the field of profession (Sherman and
Chappell, 2018). Hence, it enables professional to stay up to date with the relevant knowledge
without which the professionals' knowledge will be considered as outdated knowledge.
Increased efficiency at the workplace: The efficiency of the professional improves
substantially. In increased efficiency increases the chance for promotions developing the growth
prospect of the individual.

Requirement of CPD in Organizational development:
Legislation: CPD is required for organizations to follow the trends related to legislation
policies and rules and regulations. By staying up to date with the legislature framework the
organization can avoid any adverse effects as a result of non-compliance to the legislation. Thus,
CPD is required for the organization to save its cost arising from legalities.
Update career qualification: The another important requirement of Continuing
professional development for the organization is to update the career qualifications required for
the jobs that become vacant (Hobbs and et.al., 2021). Through effective CPD the firm gets to
know about the updates regarding the appropriate qualifications required for the particular job.
Delivery of personalized services: CPD ensures development of advanced professional
skills in the employees of the organization. The employees with advanced professional skills
helps organization in delivery of personalized services to the customers.
Kolb's learning cycle theory
According to Kolb's learning cycle theory there is involvement of acquiring knowledge
and flexible application of knowledge acquired in the situations of need to get desired outcomes.
There are four stages namely concrete experience, reflective observation of experience that is
new, conceptualization of the abstract and active experimentation (Kolb’s Experiential Learning
Theory & Learning Styles, 2022). Based on the learning cycle theory giving by Kolb the
importance of implementation of CPD in Tesco can be described. CPD is required in the
organization because of the points mentioned earlier in the report. For example delivery of
personalized services to the customers of the company requires effective CPD. And CPD can be
linked with the continual cycle theory for learning. Firstly customers are served on the basis of
professional skills available then the experience of customers becomes the experience for the
firm on the basis of which the firm further tries to outline the areas where improvement can be
made. Improvements are necessary for the enhancement in the services by the firm for its
customers. Concepts are formed from each area of improvement outlined. These concepts are
applied and tested and the cycle continues. The process of continual stages of learning cycle
theory helps Tesco to maximize its customer satisfaction, career qualification update and
compliance to evolving legal environment.
Differences between Organizational Learning, Individual Learning and Training And
Development

Basis for
Differentiation
Organizational
Learning
Individual Learning Training and
Development
Definition/ Meaning It is the process of
leaning within the
organization involving
the individual and
group interaction by
analysis of their level
for accomplishing
goals of organization
(Mitchell and Larry,
2021).
Individual learning is
the involves
educational program
or strategy that is
created by considering
the strengths and
weaknesses of the
specific learner.
Training and
development is
referred to as
educational process
that is formulated
within the organization
to that enables the
organization
improving the
performances of
individual employees
at job (Sung, and Choi,
2018).
Purpose The main purpose of
learning at
organizational level is
to retain the
competitiveness of the
business in the
continual changing
environment of
business.
The main purpose of a
learner through
individual learning is
to prepare for the
future and attainment
of the stage of the
maximum self
potential by an
individual (Hala,
Xhomara and Shehu,
2021).
The main purpose of
training and
development
programmes that are
being carried out at is
to design, correlate,
organize and stimulate
solutions regarding
learning and
development.
Outcomes Through the effective
process of
organizational learning
to be followed at
The proper individual
learning results in
enhancement of
knowledge possessed
The outcomes of the
effective training and
development
programmes by an

organization it ensures
that each of its
individual or group of
individual working in
the organization
becomes familiar with
the job roles and
expectations from their
work roles by the
organization.
by the learner. The
builds the overall
perspective of an
individual.
organization makes its
employees or workers
more efficient and
aware with the
changes that are to be
implemented as a
result of external
changes or changes at
the industry level. The
employees of the
organization captures
the ability to cope up
with the
responsibilities that
comes with their job
roles.
Advantages  Organizational
learning has
the benefits of
boosting the
satisfaction of
the employees.
 The leaders get
developed at
all the tiers of
the
organization.
 The level of
efficiency and
employee
productivity
 It enables
learner to
improve its
academic
performances.
 The motivation
and confidence
of the learner
boosts up.
 Enables the
tutor to give
students
differentiated
assignments.
 By effective
training and
development
strategies the
organization is
able to retain
its employees.
 Training and
development
empower
employees by
giving them
more
autonomy.

increases
greatly.
 The
organization
has the benefits
of low
employee turn
over and
profits
maximization.
 Instils the
sense and
ability to
initiate taking
up of
responsibilities
.
 The
interpersonal
relationship
between
employers and
employees
improves in
quality.
Evaluation of HPW and its contribution to employee engagement
HPW helps in the employee engagement on the high level as it allows employees to
take certain decisions independently without depending on the other too much . Furthermore, it
allows the employees to work together in teams and enhance the thinking power through
innovation and creativity (Harris and et.al., 2022). Also, high performing employees are those
that are good in performing certain task or activity within the workplace. Moreover, these
employees require continuous coaching and feedback form their supervisors so that they might
be able to continue grow and improve on the regular basis. Further, for instance : In firm like
Tesco high performing employees are identified through giving the employees challenging task
so that there existing skills and competencies might be identified for further growth and
development. Also, through proper evaluation of these tasks the firm than is able to identify the
high performing individuals.
Also, nowadays most of the organisations have high performance work systems that are
major source of the organisations for gaining competitive advantage in the long run.
Furthermore, these systems allow the firms to attract, select , retaining , motivating and develop
qualified workforce so that challenging task in the future might be accomplished in most
efficient manner (Linkov, Trump and Kiker, 2022). For example : Through using these systems
Tesco is been able to select the best qualified individuals that are able to meet then required
objectives of the firm