Report on Developing Individuals, Teams and Organisations (Unit 35)

This report examines the critical aspects of developing individuals, teams, and organizations, with a specific focus on the role of an HR professional. The report begins by outlining the necessary skills, abilities, and behaviors required for an HR officer, including conflict management, multitasking, and effective communication. It delves into personal skills, such as communication and the use of internet resources, while also acknowledging areas for improvement. A personal SWOT analysis and a professional development plan are included to assess and enhance individual capabilities. The report further explores the learning process, differentiating between individual and business entity learning, and emphasizes the importance of training and development, creativity, and loyalty within an organization. The report also discusses continuous professional development (CPD) and its role in achieving organizational goals, using LEC Refrigeration Company as a case study to illustrate these concepts. The report concludes with a discussion of the importance of a structured professional development system for enhancing workforce skills and organizational effectiveness.

Developing Individuals,
Teams and organisation

INTRODUCTION
Development is one of the most important parts for staff members and organization
within a business entity. It is very essential as this is going to help in carrying out changes within
the value, practices and cultures. When a firm cannot concentrate upon development, they can
never be able to maintain its position at large market places. This report deals with the
development of an individual and is dependent on staff members but management of a team is
done by its manager. A team has been formulated and it is necessary for contribution to be done
towards growth and development of a business organization. The report is based on LEC
Refrigeration Company. Important role has been played by them in team and development of an
organization. Also evaluation is done of high performance work practices. Main purpose of such
project is to make understand skills, behavior, ability, inclusive learning elements and
management performance.
TASK1
P1.
This is necessary for an HR officer to have right type of skills, ability and behaviour for
developing an individual and helpful in achieving of objectives of a business organization. In
order to attain trading goal every person and department has to take the responsibility like HR
department or managing department. Human resource of a business organization and have a
variety of role with responsibility of small or large trading. It is the duty that has to be performed
by an individual within an business entity such duties are technician, advising department, leader
and manger. Human resource, are those professional that has to be created in order to maintain
balance within the staff that has been helpful in skill development through training and
developing sessions. Requirement of continuing professional development (CPD) has been
needed by the staff present in organization to a business organization to be done. CPD is that
kind of document in which the process over developing skills, ability and experience that is
beyond initial training can be done both formally and informally. In this approach under which
an professional for learning of new things and skills are acquired for an individual experience
and learn things to be applicable under various situation upon the business entity.
Skills required to HR
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 Conflict management: One of the main responsibilities is on HR towards
solving of any kind of dispute that has been rising within an organization between
staff members or employees working there. such function can be performed
through an method called mediation which is part of ADR. As, this is going to
lead towards solving of conflict within an organization. Staff members is able to
solve these problems with a mature attitude and should concern all individual in
an organization.
 Multi tasking: Hr has been required to do lot of activities that has been trending
for changing of day to day activity. It has been necessary for such professionals
should be cable of performing any kind of task. In relation to LEC Refrigeration
 Professional that is related to managing of compensation, through training
programs, advertising employees that is going to make grievance over
performing effectively in an business organization. An individual is required to
claim in pressure situation in which worker management issues in recruitment
procedure.
 Communication- HR should have an powerful communication skills as this is
going to lead towards trading that has to be achieved by business organization.
an individual is responsible for maintaining harmony at various level. As they act
like a mediator between and low level management.
Ability required to HR in the business entity
 Management theories- Ability on trading and managing of theories with rules is
helpful over forming of plans, resources, allocating, leadership techniques and
coordination within resources and staff members. In relation to LEC Refrigeration
company human resource manager contains all this ability of performing of task.
 Legislation: An Hr manager is required to have capability of law, knowledge
about legal codes, over code proceedings. Government rules and reregulation is
also required to be known by him.
 . LEC Refrigeration should be able to follow all kind of legal rules and regulations
to get into better condition to staff members in the business entity.
 Respective organization has to use both health and safety measures to keep
code o conduct alive in the organization
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Behavior of HR
 Team Work: Team work is an important part of every trading. For an HR
professional distributing of work is very essential to get desired result. This gives
positive impact on LEC refrigeration trading.
 Customer service: For better services of customer it has always asses the
quality of satisfaction and service quality. In LEC Refrigeration HR manger has to
focus on service provided to its customer through staff members.
 Equality: For making a trade successful it is necessary to have HR follow
equality among every worker of a business entity. If an equality is not there then
it is going to bring conflict between staff members which affects over all
performance of trading concern. For the growth of LEC Refrigeration human
resource manager should follow equality( Mellor and et. al., 2011).
P2
Personal skills are that type of traits under which an individual management of an
individual uses for managing in front of its people. Skills are that within which and individual
get born and some learn lifetime experiences. Such traits are helping in living of personal and
professional commitment. In a person two types of skills are present through which are soft and
hard. Soft skills are the skills that are formed out of intangible qualities that help in interaction
with other in an organization. Hard skills are the skills that are learned through education. SWOT
of an individual helps in analysing the capacity of an person.
In this I have done my swot analysis to know my strength and weakness.
Strength
 I am having good skills regarding communication which is going to be used over
acting as an mediator between business organization and authority.
 I have realised that internet surfing is one of the biggest advantage. As it is going
to make information transfer quickly.
Weakness
 I am also not able to do multi tasking at time that is one of the basic quality of
HR.
 Also I have problem in handling of HR software.
 Difficulty is there in delivering of training session for an new individual.
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 Not effective and use of database for an old information.
Professional development plan
LEARNI
NG
OBJECT
IVE
CURRENT
PROFECIE
NCY
TARGET
PROFIECE
NCY
DEVELOPM
ENT
OPPORTUNI
TIES
CRITERIA
FOR
JUDGING
SUCCESS
TIME
SCALE
Unable
over
performi
ng
various
task at
same
time.
3 5 this has to be
improved
through
participating
in different
activities.
When muliti
tasking can
be
performed.
3 months
HR
software
4 5 Learning
more upgrade
in technology.
I can also
do
calculations
.
1months
Inefficien
t in use
of
databas
e
2 5 By
continuous
practices
Generating
correct
information
at right
time.
1 month
Training
session
3 5 Over sleeping
at higher level
and learning
authority is
Higher
authority
2 month
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from books.
TASK 2
P3
Learning is a never stopping process which keeps on running and it is taken from life
experience, study or from university. This is going to make an individual competent over
facing this type of difficulty or adverse situation. That has to deal with familiar with the
information so as to use it in particular situation. This makes person competent over facing tough
situation which are difficult. Getting familiar with the information is required by the person to
have capacity for applying in different situation.
To be familiar with some information means that person earns the capacity to apply in different
situation.
An individual learning commences with the interest and engaging learner. This can be
understood through example that is an class teacher and learning person is required toact as a
team that is required for exploring opportunities and for delivering of information. If due to any
reason an persons disability is there it is going to affect procedure of learning.
Business entity procedure of learning is done through group for developing retain
and sharing information in an internal environment of business entity. An persons
disability cannot affect the whole procedure of doing an business in an organization
learning.
Individual learning Business entityal learning
Individual learning is dependent upon
personal ability and motivation.
Business entityal learning is completely
dependent upon interest and ability upon
particular problem.
Such type of learning has to be done for
long period.
Such kind of learning has to be there only
for limited period.
Process of this kind involves slow
development and is dependent upon
capacity and strength.
Efficiency is that process which increases
and improve through time period as
experience is earn.
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Individual procedure of learning has
provided his own effort for development
of person skills.
In business etityal learning person has to
give and effeort for developing skills of
group.
This is effective as an participation of
one individual.
As large people are involved. Hence no
participation of large people.
Such learning is of very simple and is
done at individual level.
Learning is an complex mechanism and is
done over group level.
Under this an learning individual person
have its own ways of learning new
methods.
In an group every person has its own
capacity of learning new ideas.
This learning develop slowly as person
thinks from child to grown age
Such type of learning is being done upon
continuous basis. The person has learn that
things of various types related to new
business (Córdoba and Piki 2012).
This has to be done for increasing of
individual’s ability and skills. As it can be
used under various situations.
This is done on particular surrounding to
remain in it..
Training and development- This is one of them most important step that has been
required by an entity to adopt for appointing of new employee within the working
system. It is not required for adopting by the new worker that is required existing worker.
This has to be adopted only by the business entity for making new person familiar with
the policies, strategies and procedure of working. In case of an existing worker training
has to be provided for upgrading skills.
Training and development is required in the business entity
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Creativity- Worker is required to be creative and also innovative activity
increases with the training as persons are developing ability of skills. This helps
business entity for surviving in long term.
Remove imperfection- Every person within the society is facing some kind of
problem in which the skills has to be removed by proper training program. Such
program is helpful in enhancing the workers skills that helps in improving of business
performance. t remove all trouble which affect the trading objectives. This help in
strengthening the skills of weak worker.
Loyalty and satisfaction- Whenever an individual has been passing from
training and developing process that has helped in increasing of skills which is creating
an loyalty over an business organization. Motivation is going to make the training and
development process very easy as it boost employees confidence.
P4
Throughout this section, a regular course or professional development system
which is quite useful after an enterprise because it contributes in an even better way to
achieve greater effectiveness and development with such a full trading operation. In
addition, a highly qualified innovation plan must be drawn up and seems to be helpful
for the acquisition of useful strategies as well as for the development with an
organization's workforce. It helps staff members in improvising of its skills upon regular
basis to achieve of desire goals and objectives. As per these staff members has been
improving its skills upon regular interval LEC Refrigeration workers is able to develop
their different skills within the help of taking assistance from other expertise. Such
objects need to allow employees to focus on achieving stronger productivity. It will help
everyone to improve their efficiency surrounded by white buying and selling processes
and activities in a smarter manner. Business entity & staff members is also required for
evaluating over understanding learning is to gain promotion which is helpful in achieving
suitable result which is be helpful for LEC refrigeration. LEC Refrigeration of staff
members is needed for evaluating of a company that has been collaborated by various
institution and are pal inning programs for motivating learning to grow. LEC
Refrigeration manager has try to engage its staff member that is going to help in
spending time with each other and this is going to help in improving their different types
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of skills. That is why HR manger is required to find out those employees who is helpful
for the company and retain them best possible manner through suitable plans &
policies. Different types of advantage which can be obtained through various learning
process has been discussed below: Competency leads to confidence – Companies staff members have all of the
skills necessary for job & they are going to gain confidence within themselves.
Also this is going to help in attaining of desired goals and objectives.
 Facilitates staff members growth and success – A corporate organization
offers people with various chances to acquire different information, and the
corporation will coordinate these professional development activities.
TASK 3
P5
In any of the High performance work system different types of technique is
essential where role of HR is always important. This has to be referred to as
enhancement of skills and utilise it for generating of best way of achieving a objective of
an organization. It is necessary to understand that HPW can be effective in obtaining
higher efficiency from the side of employees.
Mutual relations: In any of the organisation, mutual relation is important and in
this particular situation HPW can play huge role. In addition, it is said that performance
of every single individual can be improved which is essential in current scenario. Thus
when staff members work together to perform and achieve better trading relations. In
LEC Refrigeration such system is helpful for engaging the staff members more into the
business entity.
Constructive conflict management: Every individual in an organization of
business entity is focused on improvising of its own performance. Due to every person
is required to be focused upon less involvement of dispute. Also they are required to
work together conflict may arise and proper distribution. This makes each one
responsible for task related work. In context to LEC Refrigeration conflict gets
decreased due to everyone engage in a work.
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Mutual respect: Individual performing at higher capabilities should be able to
motive other people within the company. These persons become inspiration for staff
members and is required to become like it and is always ready for taking guide as they
think of an unique feature they do not have.
Carrier pathway, training and development (CTD): This leads towards
creation of path through which good carrier is achieved. As generation of various skills
has to be assist in an overall development of worker. A organization’s staff is going to
learn all kinds of activities.
TASK 4
P6
Performance management would be the phase where employers and employees work
jointly to achieve the objective of employees and businesses. It is done in the field of trade to
confirm whether targets are effectively achieved.
Performance has to measure every time in a business entity to remaining staff members
upon right path in which success is trading. Business organization has been owned by work
performance and contributes towards growth of an organization. Such method has to be
conveyed to staff members at the time of its performance evaluation. Six approaches have to be
generally used by the management for evaluation of performance and it is as follows:
Collaborative working approach: Under such a strategy two or more
individuals of employees come together to accomplish an outcome. These assessments
should be carried out on the basis of works hand not with a personal ground. The whole
method now has point deduction indicating costs and time which does not require self-
employment.
Comparative approach: This individual performance that has been evaluated
upon the basis of other in the same group. In it the member of staff is being ranked.
This has been adopted through graphic rating scale.
Result approach: The whole method is quite simple and straightforward as its
employee results are used in this assessment. It is used in ratio analysis and quality
assessment trading techniques.
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Attribute approach: Personnel operating mostly on basis of features gained are
calculated. Advancement, decision-making, interaction and creativity challenges are
included. This method is taken by a graphical system and a combined rating in the
business entity. The main advantage of such a philosophy is that the corporate
organization adopts it with ease. That subjective experience is a drawback of this
concept.
Behavioural approach: It is one of those technique which is being used since
long time period. This is measured upon the basis of management of performance of
particular job. It is being conducted through the process of behavioural observation
scale and behaviour is also monitored upon rating scale. It is related to work behaviour
and accuracy in performance and approach.
Quality approach: This has been approaching over enhancing towards
customer’s satisfaction that has reduced through services and errors. Including of both
persons and system. Quality approach is used for continuous improvement over trading.
For the purpose of evaluating different types of methods are being used in it which is a
main advantage in it.
Measurement of performance is important as it allows a business entity achieve
success and cultural achievement. Assessment is done to increase the efficacy of the
enhanced result. This is illustrated from an explanation of a business enterprise wherein
organizational performance are not well enough to achieve targets since members of
staff become lazy or they do not even have dominance and power over them. LEC
Refrigeration company has to be evaluated by the staff members for taking place and
creating impact upon the staff members for motivating growth. As the performance
measurement communication between worker.
CONCLUSION
It is understood that business entity growth depends upon all over development of an
individual, its team and an organization. Also further in this various skills, ability and behaviour
is achieved and HR is required for LEC Refrigeration Company. For growing of a individual
there is required to have both kinds of learning. Deep communication has to take place upon
effective measurement and performance. Lot of approaches of performance management come
into. In the end, HR manager should haves some of the effective skills for guiding employees.
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