Unit 35 Developing Individuals and Teams in Organisations Report

This report analyzes the development of individuals and teams within organizations, focusing on Virgin Media as a case study. It explores the knowledge, skills, and behaviors required of HR professionals, the role of skills audits in employee development, and the application of personal SWOT analysis and personal development plans (PDPs). The report also differentiates between organizational and individual learning, training, and development, highlighting their importance in driving sustainable business performance. Furthermore, it examines inclusive learning and development strategies within Virgin Media, emphasizing the significance of employee engagement and the role of High-Performance Work (HPW) mechanisms in fostering innovation and commitment. The analysis includes practical examples and evaluations of personal skills audits, SWOT analysis, and PDPs, providing a comprehensive overview of HR practices aimed at enhancing individual and team effectiveness within the organization. Desklib provides similar solved assignments for students.

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Unit Number & Unit
Title
Unit 35 Developing Individuals and Teams in organisations
Signature: ……………… ……………………… Date: ___________________

Introduction
Developing individuals teams and organizations can be understood as one of the most important
aspect where HR professionals along with top management has to focus on working on main
functional paradigms for building strong management teams. The report will explain professional
knowledge, skills and behaviour which are required by HR professionals and PDP to demonstrate
personal reflection which enhances working behaviour along with skills. Vergin Media is one of
the biggest telecommunication company having wide range of services within telecommunication
and internet globally which has been also been serving consumers with its effective standards and
best acclaimed working parameters. Report explains HPW for contributing to employee
engagement and its benefits and justification using approaches to analyse performance culture and
commitment among various parameters. There is analysis developed on how HPW mechanisms is
used to support innovation within management for gaining stable working efficiency.
Who are HR Professionals? What knowledge, skills and behaviour are required of them?
HR professionals?
Human resources professionals are responsible for recruiting, interviewing and handling payroll
issues, employee benefits and functional administration which further build higher employee
strength. HR professionals must have organization and management skills, ethics of governance and
problem solving expertise where leadership plays an important role to form effective paradigms
where working aspects are functionally strong (Al-Khaled and Fenn, 2020).
What do you understand by a Skills Audit? What role does it play in the personal and
professional development of an employee?
Skill audit plays one of the most essential role in measuring and recording skills of individuals and
groups where main purpose is to identify which skill company management requires within future
and how employees are working towards their responsibilities analysed. Skill audit plays an
effective role in personal and professional development of employees as there is enhancement of
their skills and knowledge which plays a major role in developing functional working standards,
evolving with demand of competencies within industry.
What is a Personal SWOT Analysis?

Personal swot analysis can be understood as framework enables to analyse strengths and
weaknesses, which minimizes risks and develops various possible advantages within future goals
and to analyse various pathways where working advancement is required.
What do you understand by CPD?
CPD can be understood as holistic commitment within professionals working in management
towards enhancing personal skills, proficiency which describes learning activities and enables
learning to become consciously growing proactive experience. The CPW is highly important
working parameter which HR needs to adopt for practical qualifications up gradation within
working scenarios and also develop future patterns for gaining stronger levels of efficiency.
What is a Personal Developmental Plan?
Personal development plan can be understood as process of creating an action plan based on varied
working aspects such as awareness, values by reflecting on personal growth and goal setting,
planning and personal development parameters within personal academic and professional success.
Why is it important to evaluate and reflect on a PDP?
It is important to evaluate and reflect on PDP where it enables personal growth scenarios to
be actively working as one of the major paradigm for developing analysis towards strengths and
weaknesses which develop reflection, to work on future performance levels with high synergy
(Della Torre, 2019).
Good knowledge and understanding of skills within knowledge of skills that enhances new goals for
generating larger quest horizons to keeping up new leveraging scenarios, which will keep
evaluation active on new goals parameters. Practical life of company Vergin media can be analysed
as widely enhanced on various domains within critical scenarios for keeping up practical developed
growth efficacy which also enhances employees motivations
Activity 1a
1) Determine appropriate and professional knowledge, skills and behaviors that are
required by a HR Professional for the job role of __________HR manager_____________ in
Virgin Media.

Activity 1a
1) Determine appropriate and professional knowledge, skills and behaviors that are required
by a HR Professional for the job role of _______________________ in Virgin Media.
JOB ROLE NO 1
Organisation Virgin Media
Employee Name John David
Department: HR department
Position/Job Role: HR manager
Knowledge Skills Behaviour
1
Organization and
planning
HR manger need to have
organizing and planning
skills where it highly
important for developing all
employees planned working
structure.
Professional acumen
2
Technology and industry
awareness
HR manager needs to have
technology and industry
awareness for planning out
training and development
activities with proper
planned structure for
gaining professional
competitive growth.
Dynamic working
behaviour
3 Collaboration and
communication.
HR manager must have
collaboration and
communication skills to
Strong communication
skills

take effective decisions.
4
Data skills and numeracy
HR management must have
data skills and numeracy for
obtaining accuracy within
performance measures
while analysing employees
skills and operational duties
.
Higher academic
knowledge and professional
acumen.
5
Commercial and
professional acumen
HR professionals must have
this skill to work for
company goals formulation,
empower varied ideas and
business evolving demands
in industry.
This will be worked on as
behaviour where there shall
be professional experience
and working innovation.

JOB ROLE NO. 2
Determine appropriate and professional knowledge, skills and behaviors that are required by a
HR Professional for the job role of _______________________ in Virgin Media.
Organisation Virgin Media
Employee Name Samuel Orwell
Department: Marketing
Position/Job Role: Sales marketer
Knowledge Skills Behaviour
1
About recent trends and
taste and preferences of
people.
Time management Positive attitude
2
IT knowledge
Influencing and
relationships building skills
Motivating Behaviour
3
The way people need to be
influenced to do particular
task.
Effective communication
skills
Control over emotions
4
Need to have knowledge
related to the way
relationships need to be
maintained with people.
Listening skills Never prejudge.
5
Situational and conception
knowledge in order to
understand market situation
and take correct decision.
Leadership skills Passive and dedicated
towards particular goals

Activity 1a)
MY PERSONAL DEVELOPMENTAL PORTFOLIO
MY JOB ROLE IS______________ HR manager ____________________
PERSONAL AND PROFESSIONAL SKILLS AUDIT
Knowledge and skills which I consider to be
important for my current job role
My ability rating (1-5)
1 I need to have knowledge related to
information technologies.
2 Knowledge about external changes in
environment such as economic condition and
taste, preferences of individuals .individuals.
3 Communication skills
4 Management skills
5 Interpersonal skills
5
3
4
4
3
Knowledge and skills which I consider to be
important for my future career
My ability rating (1-5)

development/job role
1 Information management
2 Digital skills
3 Knowledge about the way innovative
techniques can be used to manage people.
4 Emotional intelligence
5 Strategic work planning
3
4
2
3
1
Rating:
1 = No current knowledge or skill
2 = Some awareness, but not sufficiently competent to use it
3 = Familiar with and able to use the knowledge or skill
4 = Proficient in the knowledge or skill and able to show others how to use it
5 = Expert, with a high degree of skill and/or comprehensive knowledge
EVALUATION OF MY SKILLS AUDIT(M1)
Knowled
ge, skills
and
behaviou
r
identified
above.
Evaluation of my
Knowledge, skills and
behaviour
1 2 3 4 5
1 From the above it can be
evaluated that I have
knowledge about the way
information or innovative
technologies can be used to
manage people.
✔
2 I am familiar with the
emotional intelligence skills
at the same time ability to
make use of skills to
accomplished particular task
(Doyle and Johnson, 2019).
✔
3 I have learnt from above
analysis that I have to work
towards strategic workforce
planning in order to get
✔

reputable job as HR
manager in specific
organisation.
4 I am unable to control my
emotion that can be act as a
barrier or challenges as post
of HR manager.
✔
5 I have good communication
and management skills that
help me to complete my task
in best possible manner as
HR manager.
✔
SWOT ANALYSIS
STRENGTHS
1 Communication skills
2 Command on digital technologies (Widmann,
Mulder and König, 2019).
3 Ability to influence others
4 Determined and dedicated towards my work.
5 Discipline, trustworthy and creative.
THREATS
1 Professional failure.
2 There may be a person that have more knowledge
than me so it can be threat to my job.
3 Resisting to changes can be threat in my personal
development (Wesselink, 2019).
WEAKNESSES
1 Lack of knowledge
2 Unable to maintained control over emotions.
3 Listening skills
OPPORTUNITIES
1 Get promoted as Human resources manager in
reputable company.
Professional excellence
3 HR manager is needed in all organisation so I have
wide opportunities.
4 Career development
5 Enhancement of skills and knowledge that can be
used to manage people or perform different task.

4 Changes in employment laws and preferences of
people can act as absolute of knowledge thus act as
act on my job.
Personal Development Plan (PDP)
What are my objectives?
(short & long term)
Success criteria What activities/actions
do I need to undertake to
achieve my objectives?
Implementation –how
activities will be applied to
achieve objectives
To improve my existing
skills and knowledge
Success of goals
can be measured
by analysing
overall
improvement in
skills.
I order to improve my
knowledge I should make
use of digital media and
social sites.
By use of social media
To Enhances listening skills
When I am able
to understand
feeling, views,
points of other
individual.
To learn from superior the
way they have good
listening and
understanding skills which
helps them in effective
management. (Goller, and
Paloniemi, 2017).
By working towards enhancing
listening skills.
To have control over my
emotions.
Control my
anger, feeling of
anxiety or have
clam attitude in
adverse situation.
I need to do meditation
and yoga to have control
over my emotions.
By devoting more time and
efforts in doing yoga and
exercise.

Reflective statement
Make a reflective statement whether you need to reset or change your initial objectives of your personal
development plan after critical reflection of your learning experience
No, I does not want to reset or make changes in initial objectives even after preparation of personal development
plan as I will sincerely devote time, efforts and energy to attained my objective.
Activity 1b
REPORT
To: HR Manager
From: Your name (HR Trainee)
Date:
Subject: Inclusive learning and development within Virgin Media for driving sustainable business
performance
1) Analyse the differences between organizational and individual learning, training and development.
What is learning?
Learning is process of acquiring new understandings, varied functional knowledge, skills and values which further
enhances working capabilities in individuals.
What is organizational learning?
Organizational learning can be understood as one of the most creative process of creating, retaining and
developing knowledge and talent within company workforce which further generates working innovation among
company business framework. It improves overtimes and develops knowledge for generating stronger retaining
synergy.
What is Individual Learning?
Individual learning can be understood as process of involving changes in knowledge and behaviour aspects where
there is self growthself-growth analysis worked on for developing future strategies, representation of various keen
scenarios which builds effective structural professional and academic successful growth (Aydo?an and Arslan,
2020.).
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What is Training and Development?
Training and development at Virgin Media will enable to bring enhanced working aspects among
employees where dynamic skills are trained, development is analysed by leaders at regular intervals which
develops effective working standards.
Differences between the above three.
ORGANISATIONAL LEARNING INDIVIDUAL LEARNING TRAINING & DEVELOPMENT
It is focused on solving company
problems within management, by
reassessing all scenarios where
efficiency at present is lacking.
It is focused on increasing
knowledge and skills to do better
jobs and analysing various
parameters of future growth
opportunities.
Training and development refers to
educational and practical activities
for developing skills in employees
for dynamic planned growth
scenarios.
Have to conduct on regular periods
for being competitively effectively
growing within business industry
Whereas individual learning is an
ongoing process where individual
employees' growth can be
analysed by him or her for
developing fast effective
prominence growth.
Have to be planned in collaboration
with HR and leaders among
management for training employees
to emerge with best working skills,
potentialities.
VerginVirgin Media by organization
learning will be able to work with
fast working innovation and change
with rapid innovation.
Employees growth is the main
outcome in this
Through training and development
employees are able to exercise
growth and productivity which will
benefit employees as well as Virgin
Media.
4) Analyse the need for continuous learning and professional development to drive sustainable business
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