Developing Interpersonal and Transferable Skills at Workplace

This presentation addresses personal and professional development through interpersonal and transferable skills. It highlights solutions for common work-based problems like interpersonal conflicts, harassment, and communication issues, emphasizing identification, acknowledgement, determination, evaluation, and selection of solutions, alongside monitoring plans. Different communication styles, including verbal, physical, auditory, and visual, are discussed for various workplace situations. The presentation also evaluates effective time management strategies such as flexibility, negotiation, and the use of ICT, underlining their benefits in increasing productivity and reducing workloads. The conclusion reinforces the importance of these skills for professional development and future needs. Desklib provides additional resources, including past papers and solved assignments, to support student learning.

PERSONAL AND
PROFESSIONAL
DEVELOPMENT
TASK 3 – INTERPERSONAL AND TRANSFERABLE SKILLS

TABLE OF
CONTENTS
• INTRODUCTION
• 4.1 SOLUTIONS FOR WORK BASED
PROBLEMS
• 4.2 COMMUNICATING IN VARIETY OF
STYLES AT DIFFERENT LEVELS
• 4.3 EVALUATING AND USING
EFFECTIVE TIME MANAGEMENT
STRATEGIES
• CONCLUSION
• REFERENCES

INTRODUCTION
In the process of communication and skill development, there are several
factors which are included in the both transferable as well as interpersonal
skills
The skills include effective abilities and competencies to communicate on
a stage, self-discipline, reliability, problem solving etc.
Hence, for understanding these more effectively, the presentation will
going to highlight some solutions for the work based problems,
communication in different areas and evaluation and use of the wide
range of strategic management skills

4.1 SOLUTIONS FOR WORK
BASED PROBLEMS
• PROBLEMS
 Interpersonal conflicts
 Harassment
 Caste discrimination
 Bullying
 Communication problems
 Reduced motivation and job satisfaction
 Performance

SOLUTIONS
Identify
Identify the
issues
Acknowledg
e
Acknowledge
the personal
interests and
needs
Determine
Determine the
solutions at
personal level
Evaluate
Evaluate the
options
available
Select
Select one of
the best options
that is easy and
is more helpful
Impose
Impose proper
monitoring plan

4.2
COMMUNICATING
IN VARIETY OF
STYLES AT
DIFFERENT LEVELS
• Generally in the workplaces, the
communication that is required is the
direct interaction so that the messages
can be shared properly
• There are basically different
communication styles for different stages
and situations of the life
• This communicating modes differs
according to the interests, personal style
of learning and communicating etc.
• There are different types of
communication for different levels like:
 Verbal
 Physical
 Auditory
 Visual modes of communication

USES
The time management strategies
like use of ICT, flexibility have
several advantages and benefits in
the working life
These actions can increase the
productivity, reduce the workloads
in the workplace, enhance the
value at the place of any individual
In addition to this, using the time
lines appropriately can help in
making all the tasks effective and
beneficial for the individual.

4.3 EVALUATING AND USING EFFECTIVE TIME
MANAGEMENT STRATEGIES
• In the personal and professional management,
there are several strategical options that are
available to the individuals in respect to
priorities
• In addition to this, the strategies that are
effective in making the time more valuable
and reduce the wastage are also
recommended
• Some of the time management and strategic
planning strategies are flexibility and
adaptability to different working environments,
negotiation skills, assertiveness, use of
information and technology etc.

CONCLUSION
• The presentation has highlighted the
different solutions to the problems in
the work place for personal and
professional development
• In the next slides, it also involves the
different types of communication
ways for the different types of stages
in the work life which is a necessary
part of the professionalism
• At last the presentation includes the
evaluation and use of the strategic
decisions and strategies to save the
time and manage it appropriately for
future needs and development

REFERENCES
• Cottrell, S. (2010). Skills for Success: The
Personal Development Planning Handbook
Palgrave Macmillan, Basingstoke
• Davis, G. (2011) Make Life Work: Personal
Growth for Today’s entrepreneur. Google
Books
• Pedler, M., Burgoyne, J. and Boydell, T.
(2013). A manager's guide to self
development. 6th ed. McGraw-Hill Education
Professional. Maidenhead, England:
• Ramsay, P., Maier, P., & Price, G. (2010). Study
Skills for Business and Management Students.
Longman, Harlow