Developing Manager Report: Leadership, Communication, and Motivation

This report delves into the multifaceted aspects of managerial development, exploring diverse management styles, leadership characteristics, and communication processes within organizations. It examines the management approaches of Thomas Cook and Cox & Kings, contrasting their strategies and highlighting the importance of effective leadership in influencing employee behavior and achieving organizational objectives. The report also investigates organizational culture and change management, emphasizing the significance of adapting to dynamic environments. Furthermore, it discusses strategies for leading and motivating teams to achieve agreed-upon goals, focusing on goal alignment, employee engagement, and fostering a positive work environment. The analysis covers various aspects of communication, from formal to informal channels, and their impact on organizational effectiveness, concluding with practical insights into personal development needs for achieving both individual and organizational success.

DEVELOPING MANAGER
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INTRODUCTION
In current market, there are number of businesses who demand skilled workforce so that
goals and objectives can be accomplished. Properly evaluation of strategies is for meeting
objectives in an organisation. Manager’s do so many activities for overcome issues and better
attainment of tasks and duties. (Barcham, 2011). It has been noticed that diverse skills among
employees can be developed in the desired manner.
In order to have better understanding about the subject, work culture of Thomas Cook
and other organisations will be evaluated. It will provide an understanding with regard to number
of management styles so that goals and objectives can be accomplished. Along with this,
effectiveness of communication process within organisation will also be evaluated effectively.
Moreover, ways to motivate the team members will also be understood in an appropriate manner.
Present report will also focus on personal development needs so in that case individuals will be
achieving organisaton goals and objectives.
TASK 1
1.1 Management styles
Manager’s have to perform many roles in an organization and how they handle various
situations will depend on their styles of management. Management styles are overall method of
leadership used by a manger’s. There are various management styles, each styles has an own
characteristics. The key to being an effective leader is to have a broad list of styles and to use
them appropriately. Each leader has a unique style of handling the employees. Management
styles provide effectiveness in culture. Make sure management style should be framed in
appropriate manner. In management styles resolved so many issues and focus on overcome
unnecessary activities. Management is interrelated with organization roles and responsibility.
That can be managed by managers in appropriate ways. Now we discussed about different types
of management styles as followed by manager’s to be applied in an organization.
Thomas Cook
It has been noticed that management styles employed by the management of Thomas
Cook can be classified in both classical and modern approaches (Caruso and Salovey, 2004).
According to this approach, work division must be well maintained and help for in fulfillment of
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organizational goals. It has been noticed that reduction in the division of work is also a critical
aspect because it allows employees to have efforts in a specialised manner. Decision making
powers rest at top so employees have to follow the guidelines provided by the management. In
addition to this, it can be said that these approaches are also beneficial for the improvement in
organisational environment. It ensures stabilization of employee management in today's dynamic
and ever changing workplace (Ben, 2006). Along with this, better relationship with employees
can also be improved in order to have sustainable opportunities.
Cox and Kings
As same the organisation like Cooks and Kings are also a leading travel and tourism
firms which also focuses on different styles of management. It has been noticed that Henry Fayol
approach of management is being employed in order to accomplish the goals and objectives
(Clarke and Chen, 2007). Moreover, management approach also allows to have strict discipline
within organisation so that better opportunities can be created for sustainable development. It has
been noticed that managers can take decisions in their own way so that goals and objectives can
be finished (Cunill, 2006). Managers holds an authority to give orders to sub-ordinates so that
role and job allocation can be accomplished in desired manner. Close supervision of activities is
very essential for business firm can attain by having effective application of management style.
1.2 Leadership characteristics
In this study, it can be concluded to leadership is essential tool of any management
practices. Leadership is considered as an action which allows to lead a group of people for
effective accomplishment of objectives. By having leadership consideration the managers can
have better focus on factors like guidance, direction, authority, etc. It has been noticed that
leadership theories allows manager to have better control over employees so that working can be
completed effectively. (David, 2005). That leaders plays a critical role in every organisation
because it allows to influence the employees' behaviour and enhance overall work performance.
Moreover, In this case, an improved focus on skills like honesty and delegation of activities the
leadership aspects can be advanced. It has been witnessed that if trust between members is not
appropriate then it will impact the overall outcome. By having an trust improvement the positive
work culture can also be advanced. Communication skills also need to be advanced effectively. If
such aspects are not appropriate then it will create diverse issues. Improvement in
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communication channels between top level to medium. It assist in meeting key goals and
objectives in desired manner.
Thomas Cook
In addition to this, it can be said that leaders need to focus on diverse aspects of John
Adair leadership model. It has been witnessed that management of Thomas Cook need to
understand the key values of organisation effectively so that decision making process can be
accomplished effectively (Davies, 2006). Moreover, the understanding of goals, resources and
other requirements also need to be analysed in appropriate manner. Along with this, leadership
also demands an effective monitoring of employee performance within Thomas Cook. By having
an appropriate monitoring of activities the employee performance can be measured on the basis
of standards. Further strategies can be designed in order to promote the skills and knowledge of
employees on the basis of employee performance. Team leadership is considered as an aspect
which allows to manage the workforce in collective manner for better performance of Thomas
Cook (Kevin, 2007). Policies and strategies need to be developed in order to meet the
requirements of operational aspects.
Cox and Kings
Cox and Kings can consider approach of Bennis which reflects the sic different qualities
of leadership. Moreover, it can be said that integrity within organisation is useful for the creating
better path so that sustainable opportunities can be offered to employee’s. Time allocation and
job efficiency need to be well managed so that dedication characteristic can be promoted in
desired manner (Weiner, 2013). Managers of Cox and Kings also need to ensure about
responsibility allocation. It means managers must take responsibility in context to activities can
be help in for the fulfillment of company objectives. Creativity is also needed to be referred
effectively so that helps for advancement in working standards. (Whetten and Cameron, 2011).
1.3 Communication process
Communication process is considered as an organisation is being referred as medium to
exchange the message. In communication process the employer can have sharing of information
with employees so that work standards can be advanced in critical manner.
Thomas Cook
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Thomas Cook describes diverse communication structure for ensureing that sustainable
opportunities can be accomplished effectively. In addition to this, it can be said that offering an
information to the members is beneficial in order to accomplish goals and objectives. Company
also focuses on the downward communication to have effective sharing of information (Whitla,
Walters and Davies, 2007). Direct interaction with the members is one of key benefit that a
business firm attain through advancement in communication process. Along with this, it can be
said that details about any kind of changes in the rules and regulations can also be shared
effectively with a help of communication process. Email is being considered as a method of
communication which assist in effective development of organisation. With an assistance of this,
information has been shared in formal manner which helps in improving the performance (Wu
and Lee, 2007).
Moreover, the structural aspects can also define sustainable opportunities that attained in
specific manner., it can be stated formal communication process is being employed by the
management for better opportunities. If formal structural values are being well maintained then
it will improve the overall control over operational activities. It means communication process
also allows to ensure that monitoring standards are effectively considered and any kind of issue
faced by company can be overcome. Email communication allows to have better control over
diverse department and it can provide direct communication with members (Karp, 2013).
Sometimes they noticed that roles and responsibilities are not appropriate within organisation. It
sometime create negative impact on overall outcome. It has been noticed that issue of
miscommunication is being advanced effectively. It is significant for management to such
elements effectively so that application of strategies can be taken into account.
Cox and Kings
Cox and Kings define horizontal communication which provides to maintain the
coordination among all departments. It has been noticed communication is being taken into
account between at horizontal level. It enables integration and coordination of activities of
different departments that are independent. Along with this, it can be said that problems can be
solved in desired manner because leaders holds the effective control system (Rose, 2008).
Moreover, Cox and Kings also focuses on informal communication so that better relationship
can be built with employees. In this regard the company is used to employ methods like email on
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employee impressive performance. By having an improved focus on sending birthday cards to
employees. It enhances the morale of employees and make them feel valued. It also assists in
meeting key goals and objectives for better opportunities.
1.4 Organisational culture and change
In every business the cultural values plays a critical aspect. organisational culture of
businesses is ensure about work standards and focused on fulfillment of goals and objectives.
Thomas Cook and Cox and Kings both holds the different cultural values which need to be
referred effectively from management for application of change. Furthermore, that Thomas Cook
is well discussed about the normative cultural values in which working is dependent upon
diverse norms. Company focuses on setting out number of norms in order to improve the process
and functioning. Guidelines are being framed for improvement in procedures (Freese and
Samaras, 2006). For sustainable development the policies are being followed effectively from
the management of Thomas Cook. On the other side, the Cox and Kings is considered as
business firm which allows working in pragmatic way. It means the customer satisfaction is key
priority of organisation and management take decision as per belief of customers. In this,
management believe that customers are attracted towards quality products which help in
continuous development. Management of Cox and Kings also focuses on the team development
activities in order to gain competitive advantage (Lopper, 2007).
In order to have better opportunities the Thomas Cook and Cox and Kings need to
consider change management as critical aspect. Thomas Cook can have few structural changes so
that better support can be provided to overall development activities. Company need to improve
decision making process according to structural changes so that sustainable opportunities can be
attained (Barcham, 2011). On the other side, Cox and Kings need to bring change regarding
cultural values. It means improvement in the communication process standards is also significant
because it allows to create a friendly culture. It will assist in meeting customer needs and allow
to improve overall performance.
Furthermore, Hendy's culture types is effective for the overall work performance of
accomplishment of goals. that has been noticed management can focus on cultures like power,
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role, task and person. That can be help in creating positive workforce environment for the lead
business to better opportunities in the market.
TASK 2
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TASK 3
3.1 Lead and motivate a team to achieve agreed goals
It is useful for each and every organization, that can be help in achieving effective tasks
and duties for fulfillment of key objectives and goals. Being a manager i have to focus on
strategies that designed for the future accomplishments. That is essential for the positive
workplace environment. Moreover, by having an application of following key values the
accomplishment of goals are as follows:
Goals alignment: In this manager’s set objectives and goals for the meet individual’s
performance. In this case, better understanding in regard to job roles and expectation can be
developed (Caruso and Salovey, 2004). It allows to have effective development of employee
engagement. It means it is significant for management to ensure that key goal of business in
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regard to present situation is to advance the profit margin ratio by 10 percent by the end of year
2017.
Motivating factor: Motivation is very essential element of any organization. Being a
marketing manager at Covent Garden, London, it is significant for me to have effective analysis
of diverse motivational aspects. If motivational aspects are well maintained then team behavior
can be framed in positive.
Fair policy: As an organization fair use policy is a set of the rules. In this policy provide
equal division of work on employees, and provide equal remuneration to each one of them fair
policy is considered as in legal provisions. Company will have to follow and reduce biasness in
an organization. (Clarke and Chen, 2007).
Belbin team roles
Belbin team roles is focus on the effective development of team working in an
organisation. It is necessary to make sure that creative people must have working according to
standards of plant. Some of employees who are professionals that also need to be considered as a
unique element of team . It helps in meeting the key standards and lead business firm to
appropriate success (Cunill, 2006). It has been noticed that shaper are considered as professional
in team so that better support can be offered to overall outcome. Implementer and coordinator are
considered as critical section. Team work is also essential because it provide to collective
working condition at workplace. (Ben, 2006).
Moreover, Belbin team role is mainly focus on the issues and that can be addressed
effectively. That would be essential part of the success in an organisation by having an
improvement in understanding regarding coordinator, implementer and shaper. so that can be
increase employee moral and satisfaction. Employee engagement is essential element in an
organisation that can be help in analysis and understand employee needs and behavior. It means
team role allocation will also provide support in work style.
3.2 Managerial decisions for goal achievement and recommendations for improvements
In an organisation so many complexity is available , we cannot perform alone in an
organisation. My aim is to coordinate the team effort towards achievement of common goals. It
allows me to have improvement in services and lead business firm to impressive level of success.
Managerial decisions are the strategic planning of business for meet maximized profitability.
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In order to have improvement in the skills regarding coordinator, it is significant for me to make
sure that communication skills are improved. By having an effective development of
communication and listening skills the information can be shared in desired manner. Proper
communication process the issues can be discussed and resolve it so that can be help in
effectively accomplishment of goals and objectives. (David, 2005). Communication can be
framed in vertical or horizontal phase. That can be help for the proper interaction to employees
needs and wants. It has effectively allowed business firm to meet the objective of advancing the
profit margin ratio by 10 percent by the end of year 2017. One of the best significant element for
Convent Garden, is strategic planning for operational effectiveness. Regular interaction with
team members is also necessary to consider because it allows to make sure that coordination
aspects are well maintained. By having an effective consideration of such activities the
information sharing process can be advanced in critical manner. In addition to this, it can be said
that observation of other team members activities is also significant because it allows to ensure
that sustainable aspects are well maintained. In order to have better development of coordinator
skills the relationship management information is also necessary (Davies, 2006). Improvement in
self confidence is framed in appropriate accomplishment of desired objectives and goals. Issues
in regard to the profit and sales are being referred effectively so that goals and objectives is
fulfill . By having an improvement in the relationship with employees the issue can be resolved
in desired manner.
Brainstorming and other activities are also necessary to consider so that better skills can
be developed among members. It helps in effective accomplishment of objectives so that
sustainable opportunities can be attained. Moreover, we can say that performance management
system allows to have improvement in existing employees for attained specific goals and
objectives. That can be help in better work performance in an organization. (Kevin, 2007). Work
efficiency is also provide vision of accomplishment appropriate goals and objective. so that
goals and objectives can be framed in desired manner. Improvement in skills which are related to
sales is also significant because it allows to meet designed objective. Effective consideration of
work ethics is also efficient for improvement in work style. It will also improve the team work
activities in desired manner for sustainable development. Team work improvement is beneficial
for maximized profitability and accomplishment company success.
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TASK 4
4.1 Explanation of managerial and personal skills in career development
The managers are the effective resources to support the personal skills and the career
development of the employees around. There are two important steps for the skills and the career
development. Development of self aware: it is important to influence the employees to perform
the SWOT analysis of their own so that they will be able to know their strength, weakness,
opportunity and the treat factor to work on that.it is also required to focus on the learning style
that the employee relations are using to get the effective resource for the market for their self-
development. Second is skills to develop: it is also required to know , the skills to develop the
perfect career development plan for the managers as well as by the employees. After the
determination of the required skills, it is required to go through the perfect career development
plan for the upgradation with the required skills in an effective manner.
Competencies improvement allows to have development in sustainable values. It allows to
enhance the level of confidence. Leadership skills improvement is also considered as critical
aspect which allows to have long termed development (Weiner, 2013). By having an improved
focus on the communication skills the leader can identify employee’s needs. Moreover, my skills
improvement in efficient manner also allows to make sure that continuous development can be
taken into account. Overall processing of company can also be advanced in critical manner by
having effective development of skills (Whetten and Cameron, 2011). Time management is also
essential part of the career development so that ensure efficiency. Lack of time management
will impact the overall performance of company. Due to lack of time management skills I face
issues in regard to long term sustainability. It also impacts the effectiveness of activities which
might be critical issue for me. Along with this, leadership is also most concerned aspect which
needs to be referred effectively from the management in order to boost the work effectiveness.
Time management also plays a significant role in the career development so I also need to ensure
about it effectively. I have to deal with number of operational activities while having
participation. I have witnessed that I am acknowledged of leadership skills. I have also
participated in training program which has advanced by learning about leadership skills and
facilitates me to meet goals and objectives.
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4.2 Review career and personal development needs, current performance and future needs to
produce development plan
It is important to collect the information about the needs of employees. It can help to
attained sustainable opportunities. Career and development plan allows future growth so that
help in future accomplishment in an organization. It has been noticed that I am well aware of job
roles and responsibilities which assist in effective development of goals and objectives. By
having effective consideration of job roles the issues can also be discussed in desired way. My
work efficiency allows me to advance the productivity so that sustainable opportunities can be
attained in desired manner (Kevin, 2007). However, I still faces the issues in context to stress
management which might affect the overall outcome in diverse manner. Improper information
about the stress management is a critical issue because it does not ensure about work efficiency.
In order to have future needs accomplishment, I can focus on seminar and conferences so
that issues can be discussed in appropriate manner. Taking initiatives at the workplace can also
help me in effective development of skills (Davies, 2006). Workshops can be created in regard to
improve the practical knowledge so that sustainable opportunities can be attained.
CONCLUSION
On the basis of above report management approach allows business to have strict
discipline within organisation so that better opportunities can be created in desired manner for
sustainable development. By having an appropriate monitoring of activities the employee
performance can be measured on the basis of standards. Cox and Kings can consider approach of
Bennis which reflects the sic different qualities of leadership. Company also focuses on the
downward communication to have effective sharing of information. Direct interaction with the
members is one of key benefit that a business firm attain through advancement in communication
process. Listening is considered as a performance management process that can be help for
effectively so that communication among members can be accomplished effectively.
In order to have sustainable development and effective fulfillment of tasks and
objectives the business firm like Dorchester Luxury Hotel need to focus on diverse stages
Regular basis discussion with team members is also significant because it allows to make sure
about areas which demands a development. Along with this, better opportunities in regard to
training course can be considered as critical aspect because it allows to meet objectives.
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REFERENCES
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