Developing Manager Report: Leadership, Communication, and Motivation

This report delves into the multifaceted aspects of managerial development, exploring diverse management styles, leadership characteristics, and communication processes within organizations. It examines the management approaches of Thomas Cook and Cox & Kings, contrasting their strategies and highlighting the importance of effective leadership in influencing employee behavior and achieving organizational objectives. The report also investigates organizational culture and change management, emphasizing the significance of adapting to dynamic environments. Furthermore, it discusses strategies for leading and motivating teams to achieve agreed-upon goals, focusing on goal alignment, employee engagement, and fostering a positive work environment. The analysis covers various aspects of communication, from formal to informal channels, and their impact on organizational effectiveness, concluding with practical insights into personal development needs for achieving both individual and organizational success.

DEVELOPING MANAGER
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INTRODUCTION
In current market, there are number of businesses who demand skilled workforce so that
goals and objectives can be accomplished. Properly evaluation of strategies is for meeting
objectives in an organisation. Manager’s do so many activities for overcome issues and better
attainment of tasks and duties. (Barcham, 2011). It has been noticed that diverse skills among
employees can be developed in the desired manner.
In order to have better understanding about the subject, work culture of Thomas Cook
and other organisations will be evaluated. It will provide an understanding with regard to number
of management styles so that goals and objectives can be accomplished. Along with this,
effectiveness of communication process within organisation will also be evaluated effectively.
Moreover, ways to motivate the team members will also be understood in an appropriate manner.
Present report will also focus on personal development needs so in that case individuals will be
achieving organisaton goals and objectives.
TASK 1
1.1 Management styles
Manager’s have to perform many roles in an organization and how they handle various
situations will depend on their styles of management. Management styles are overall method of
leadership used by a manger’s. There are various management styles, each styles has an own
characteristics. The key to being an effective leader is to have a broad list of styles and to use
them appropriately. Each leader has a unique style of handling the employees. Management
styles provide effectiveness in culture. Make sure management style should be framed in
appropriate manner. In management styles resolved so many issues and focus on overcome
unnecessary activities. Management is interrelated with organization roles and responsibility.
That can be managed by managers in appropriate ways. Now we discussed about different types
of management styles as followed by manager’s to be applied in an organization.
Thomas Cook
It has been noticed that management styles employed by the management of Thomas
Cook can be classified in both classical and modern approaches (Caruso and Salovey, 2004).
According to this approach, work division must be well maintained and help for in fulfillment of
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organizational goals. It has been noticed that reduction in the division of work is also a critical
aspect because it allows employees to have efforts in a specialised manner. Decision making
powers rest at top so employees have to follow the guidelines provided by the management. In
addition to this, it can be said that these approaches are also beneficial for the improvement in
organisational environment. It ensures stabilization of employee management in today's dynamic
and ever changing workplace (Ben, 2006). Along with this, better relationship with employees
can also be improved in order to have sustainable opportunities.
Cox and Kings
As same the organisation like Cooks and Kings are also a leading travel and tourism
firms which also focuses on different styles of management. It has been noticed that Henry Fayol
approach of management is being employed in order to accomplish the goals and objectives
(Clarke and Chen, 2007). Moreover, management approach also allows to have strict discipline
within organisation so that better opportunities can be created for sustainable development. It has
been noticed that managers can take decisions in their own way so that goals and objectives can
be finished (Cunill, 2006). Managers holds an authority to give orders to sub-ordinates so that
role and job allocation can be accomplished in desired manner. Close supervision of activities is
very essential for business firm can attain by having effective application of management style.
1.2 Leadership characteristics
In this study, it can be concluded to leadership is essential tool of any management
practices. Leadership is considered as an action which allows to lead a group of people for
effective accomplishment of objectives. By having leadership consideration the managers can
have better focus on factors like guidance, direction, authority, etc. It has been noticed that
leadership theories allows manager to have better control over employees so that working can be
completed effectively. (David, 2005). That leaders plays a critical role in every organisation
because it allows to influence the employees' behaviour and enhance overall work performance.
Moreover, In this case, an improved focus on skills like honesty and delegation of activities the
leadership aspects can be advanced. It has been witnessed that if trust between members is not
appropriate then it will impact the overall outcome. By having an trust improvement the positive
work culture can also be advanced. Communication skills also need to be advanced effectively. If
such aspects are not appropriate then it will create diverse issues. Improvement in
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communication channels between top level to medium. It assist in meeting key goals and
objectives in desired manner.
Thomas Cook
In addition to this, it can be said that leaders need to focus on diverse aspects of John
Adair leadership model. It has been witnessed that management of Thomas Cook need to
understand the key values of organisation effectively so that decision making process can be
accomplished effectively (Davies, 2006). Moreover, the understanding of goals, resources and
other requirements also need to be analysed in appropriate manner. Along with this, leadership
also demands an effective monitoring of employee performance within Thomas Cook. By having
an appropriate monitoring of activities the employee performance can be measured on the basis
of standards. Further strategies can be designed in order to promote the skills and knowledge of
employees on the basis of employee performance. Team leadership is considered as an aspect
which allows to manage the workforce in collective manner for better performance of Thomas
Cook (Kevin, 2007). Policies and strategies need to be developed in order to meet the
requirements of operational aspects.
Cox and Kings
Cox and Kings can consider approach of Bennis which reflects the sic different qualities
of leadership. Moreover, it can be said that integrity within organisation is useful for the creating
better path so that sustainable opportunities can be offered to employee’s. Time allocation and
job efficiency need to be well managed so that dedication characteristic can be promoted in
desired manner (Weiner, 2013). Managers of Cox and Kings also need to ensure about
responsibility allocation. It means managers must take responsibility in context to activities can
be help in for the fulfillment of company objectives. Creativity is also needed to be referred
effectively so that helps for advancement in working standards. (Whetten and Cameron, 2011).
1.3 Communication process
Communication process is considered as an organisation is being referred as medium to
exchange the message. In communication process the employer can have sharing of information
with employees so that work standards can be advanced in critical manner.
Thomas Cook
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Thomas Cook describes diverse communication structure for ensureing that sustainable
opportunities can be accomplished effectively. In addition to this, it can be said that offering an
information to the members is beneficial in order to accomplish goals and objectives. Company
also focuses on the downward communication to have effective sharing of information (Whitla,
Walters and Davies, 2007). Direct interaction with the members is one of key benefit that a
business firm attain through advancement in communication process. Along with this, it can be
said that details about any kind of changes in the rules and regulations can also be shared
effectively with a help of communication process. Email is being considered as a method of
communication which assist in effective development of organisation. With an assistance of this,
information has been shared in formal manner which helps in improving the performance (Wu
and Lee, 2007).
Moreover, the structural aspects can also define sustainable opportunities that attained in
specific manner., it can be stated formal communication process is being employed by the
management for better opportunities. If formal structural values are being well maintained then
it will improve the overall control over operational activities. It means communication process
also allows to ensure that monitoring standards are effectively considered and any kind of issue
faced by company can be overcome. Email communication allows to have better control over
diverse department and it can provide direct communication with members (Karp, 2013).
Sometimes they noticed that roles and responsibilities are not appropriate within organisation. It
sometime create negative impact on overall outcome. It has been noticed that issue of
miscommunication is being advanced effectively. It is significant for management to such
elements effectively so that application of strategies can be taken into account.
Cox and Kings
Cox and Kings define horizontal communication which provides to maintain the
coordination among all departments. It has been noticed communication is being taken into
account between at horizontal level. It enables integration and coordination of activities of
different departments that are independent. Along with this, it can be said that problems can be
solved in desired manner because leaders holds the effective control system (Rose, 2008).
Moreover, Cox and Kings also focuses on informal communication so that better relationship
can be built with employees. In this regard the company is used to employ methods like email on
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employee impressive performance. By having an improved focus on sending birthday cards to
employees. It enhances the morale of employees and make them feel valued. It also assists in
meeting key goals and objectives for better opportunities.
1.4 Organisational culture and change
In every business the cultural values plays a critical aspect. organisational culture of
businesses is ensure about work standards and focused on fulfillment of goals and objectives.
Thomas Cook and Cox and Kings both holds the different cultural values which need to be
referred effectively from management for application of change. Furthermore, that Thomas Cook
is well discussed about the normative cultural values in which working is dependent upon
diverse norms. Company focuses on setting out number of norms in order to improve the process
and functioning. Guidelines are being framed for improvement in procedures (Freese and
Samaras, 2006). For sustainable development the policies are being followed effectively from
the management of Thomas Cook. On the other side, the Cox and Kings is considered as
business firm which allows working in pragmatic way. It means the customer satisfaction is key
priority of organisation and management take decision as per belief of customers. In this,
management believe that customers are attracted towards quality products which help in
continuous development. Management of Cox and Kings also focuses on the team development
activities in order to gain competitive advantage (Lopper, 2007).
In order to have better opportunities the Thomas Cook and Cox and Kings need to
consider change management as critical aspect. Thomas Cook can have few structural changes so
that better support can be provided to overall development activities. Company need to improve
decision making process according to structural changes so that sustainable opportunities can be
attained (Barcham, 2011). On the other side, Cox and Kings need to bring change regarding
cultural values. It means improvement in the communication process standards is also significant
because it allows to create a friendly culture. It will assist in meeting customer needs and allow
to improve overall performance.
Furthermore, Hendy's culture types is effective for the overall work performance of
accomplishment of goals. that has been noticed management can focus on cultures like power,
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role, task and person. That can be help in creating positive workforce environment for the lead
business to better opportunities in the market.
TASK 2
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