This report provides a comprehensive analysis of management and leadership within the context of the Hilton and Holiday Inn hotel chains. It begins by comparing the management styles employed by each hotel, contrasting authoritative and participative approaches. The report then delves into the leadership characteristics present within the two organizations, highlighting the importance of communication, team orientation, and innovation. Furthermore, it examines the communication processes adopted by both businesses, including verbal and non-verbal channels, and discusses potential communication barriers. The report also explores the organizational culture of Hilton, offering suggestions for improvement, particularly in relation to power dynamics. The second part of the report focuses on the author's self-assessment, including a SWOT analysis and the setting of personal development objectives. Finally, the report concludes with a career development plan outlining steps for enhancing managerial and personal skills, all while integrating motivational theories and their application within the hotel environment.