Report on Developing Managers: Leadership and Organizational Skills

This report provides a comprehensive analysis of developing effective managers, exploring various management styles such as authoritative, participative, and free-rein approaches. It examines leadership characteristics, communication processes, and the impact of organizational culture on business performance. The report compares management styles used by Carnival Corporation Plc and Travelodge Walthamstow, highlighting their advantages and disadvantages. It further delves into leadership skills, team orientation, innovation, and creativity. The report also evaluates managerial skills in the hotel industry, conducts a SWOT analysis, and prioritizes objectives for manager development. It covers leading and motivating teams, managerial decision-making, and career development strategies, offering valuable insights for aspiring and current managers to enhance their skills and contribute to organizational success.

Developing Managers

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Comparison of Various types of management styles used for working within an
Organization...........................................................................................................................1
1.2 The leadership characteristics required for organisation..................................................4
1.3 Communication process within an Organization.............................................................6
1.4 The analysis of organisational culture as well as changes in an organisation..................8
TASK 2............................................................................................................................................9
2.1 Evaluation and Assessment of managerial Skills in Hotel Industry.................................9
2.2 SWOT Analysis of Mangers and his abilities................................................................10
2.3 Prioritization of various objectives as well as targets to develop potentials of manager
within business.....................................................................................................................12
TASK 3..........................................................................................................................................13
3.1 Lead and motivate a team to achieve desired objective at the workplace......................13
3.2 Managerial decisions for the purpose of goal achievements and necessary
recommendations for improvement......................................................................................16
TASK 4..........................................................................................................................................17
4.1 How own managerial and personal skills would help in career development...............17
4.2 Career development needs, current performance as well as future needs to produce
development plan..................................................................................................................18
CONCLUSION..............................................................................................................................19
REFERENCES..............................................................................................................................21

INTRODUCTION
The business world is changing rapidly and is expected that the same will continue to
grow going forwards as well, therefore there is a need that right kind of managers are hired by
the organisations for the purpose of effectively dealing with different business environment that
prevails. To manage these associations, it is very essential that they are having a correct sort of
troughs who will run the organization in a powerful and additionally productive way. It is
essentially the managers who runs an organization and take it forward, they are the person who
outline approaches and settle on important choice for the general advantages of employees as
well as participants of the organisation. In the Era of Globalization, there is a need of chiefs who
can deal with the organization on a worldwide level and who might carry various types of
attributes to deal with a worldwide workforce (Heide and Simonsson, 2014). Chiefs are creating,
they are presently possessed with the capacity to think past their association and have been
considering different small scale and large scale factors before taking any choice with respect to
the business. A detail talk with respect to the capacity of supervisors in various organizations and
various management styles used by them will be discussed within this report.
TASK 1
1.1 Comparison of Various types of management styles used for working within an
Organization.
Management is the art of managing the resources in a way to ensure growth as well as
success of the organisation. Management process involves making strategies and coordinating
the work as well as efforts in an effective as well as efficient way.
Each association needs to ensure that it has been managed appropriately and in a
powerful way, this is just conceivable if administration of organization has essential information
of the considerable number of stuffs that wins inside a domain and have the experience to handle
different issues that happens over time frame. With a specific end goal to oversee association
appropriately, Management can settle on any of the administration style out of different ones
which are accessible. There can be various management styles that can be chosen for the purpose
of effectively managing the business. These styles are discussed as follows:
Authoritative Management Style: Under this kind of style, the management will be authoritative
and will take decision in an authoritative way. Public or employee participation will be less.
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Participative Management Style: Participation of employees are taken in this kind of
management style and decisions are not taken on the basis of authorities. Thus it can be said that
it is a more open management style than any other styles (Loshin, 2012).
Free- rein Management Style: Under this kind of administration style, the director of the
organization won't take choice independent from anyone else, rather he will ask different
subordinates and representatives to take fundamental choices to lead the association. The
representatives will be offered rights to take choices with no impedance and will be offered
chance to include in a portion of the essential choices of business. Under this, A Leader would
ensure that a legitimate sort of chance is being given to people to take their sentiments and
recommendation in a portion of the critical basic leadership of association.
Affiliatative management Style: Under this, a leader would ensure that an appropriate sort of
chance is being given to people to take their feelings and proposal in a portion of the vital basic
leadership of association (Minden and Kam, 2016).
The management styles that are used by Carnival Corporation Plc and Travelodge
Walthamstow are laid down follows:
Management Styles used by two Organisations
Carnival Corporation Plc Travelodge Walthamstow
Authoritative Management Style: The
company believes in managing itself through
Authoritative management style, Under the
company, the administrator of the organization
utilizes diverse sort of aptitudes to manage the
entire association in a successful and
additionally effective way. The director has the
ability to coordinate staff individuals and
subordinates. He will utilize his capacity to
coordinate individuals and won't counsel with
them for the most part for any choices. What
supervisor would state, the general population
inside organization needs to tolerate as he has
the One who possess the authority to do as
Participative Management Style: Under this,
the administrator will force his choices on
subordinates and individuals of company.
Under this, the administration or the director
won't force their choice on individuals who are
there in organization, but instead they would
ensure that a general cooperation of individuals
is there in the working of organization, this
should be possible by ensuring that every last
choice identified with organization is taken
simply subsequent to taking fundamental
inputs from representatives. It guarantees
investment of youngsters in the choices of
administration. In this the leader would offer
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such. chance to their representatives to take an
interest in basic leadership process.
Comparison of Two Companies
Carnival Corporation Travelodge Walthamstow
Advantages
 It is a big organisation having diverse
range of operations around the world.
The resources used by the company are
also large. The company is having a good
reputation within the sector, and
therefore the expenses on branding will
not be much and it can easily gain
customer attention.
Positives
Already established Business and Market
growth is there, thus it will be easy to expand
business further in an effective as well as
efficient way.
Negatives
Policies of the government is changing
continuously and thus it has impacted the
overall growth and development of the travel
and tourism sector. Being a big organisation, in
the sector company is facing the headwinds of
these policy changes.
Advantages
 The company is small as of now and
therefore growth can also take place
within the business in an effective
manner.
 The cost of operation of company is not
much and it’s a competitive advantage.
Positives
The company can implement various business
policies and apply the same, this will allow
company to grow at a substantial pace very
easily.
Negatives
Company has to establish a market image and
brand reputation, which will take a longer
period of time then other competitors or
players.
1.2 The leadership characteristics required for organisation
There is a distinction between a leader and a supervisor. A leader would lead individuals
in an effective method to get the outcomes which is wanted by the organization. The activity of
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leader is to do right things and the activity of supervisor is to do things right. A leader ought to
have certain qualities to lead an organization in a successful and in addition productive way.
These abilities are examined in detail as takes after:
Leadership Characteristics within Carnival Corporation Plc and Travelodge Walthamstow Communication Skills: An ordinary people cannot turn into a pioneer in the event that he
doesn’t have certain relational abilities that will be fundamental to manage a group in a
viable and in addition productive way. He should know how to speak with every one of
the variables of associations like workers, clients, providers and so forth this will assist
them with dealing in favour for organization and its business. Hence Both the companies
would hire managers as well as leaders who do have necessary communication skills
within themselves, so that it will help company to communicate effectively at the market
place (Schaper ed., 2016). Group Orientation: A leader will have the correct learning of different parts of group
authority and introduction, he is mindful to ensure that group is successfully and
proficient overseen to grow business and general strength of organization. On the off
chance that he would know how to deal with a group, he will have the capacity to lead
them and see each person inside it. It is highly necessary that team are managed well in
travel and tourism sector, as they play a major role in the overall development of
company and its business in the longer run. Both the companies possess good managers
who do possess better team management skills (Zuber-Skerritt and Abraham, 2017). Innovation as well as Creativity: This is maybe, the greatest factor or trademark which a
leaders or managers ought to have. The managers are the person who knows how to deal
with the emergency situation through progressing new headways and contemplations. A
man is called as awesome Leader exactly when he is prepared to predict the future
potential outcomes as well as preparing exercises early.
Various Types of Leadership Styles
Autocratic: Under this the decisions taken by the managers or leaders are taken by their own and
there is no participation of any worker or employees within the same.
Democratic: Under this kind of leadership style, the management of the organisation will be
taking decision after taking proper consultation from employees as well as other co-members and
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decisions are not taking in an autocratic manner, thus they are not imposed rather implemented
through co-ordination.
Laissez-faire Leadership: Under this, the decisions are taken by the lower level management and
employees themselves and there is no interfere from top management in this regard. Thus it
allows lower level management to take decisions and manage the organisation in a more liberal
as well as efficient way (Smith and Barrett, 2016).
A great Hospitality Leader would have necessary skills and traits to lead his team and
take the business forward in an effective as well as efficient way. He shall plan and frame
strategies for the upliftment of its employees by providing them opportunities for growth and
success. He should lead his team in a way that he will turn out an inspiration for other employees
and followers.
Leadership is the process of leading other individuals through directing, controlling and
implementing various aspects of a task to make it successful and efficient in the longer run. The
leadership style chosen may depend upon personality, philosophy and mindsets of an individual.
Follower ship is the reciprocal side of leadership, if leaders are important then Followers
are equally important to carry out a particular task in an effective as well as efficient way.
Difference between Leadership and Management
Leadership Management
 The job of a leader is to lead and direct
people for their task.
 A Leader directs people on various
tasks and it is essential to abide a
leader's direction.
 The Job of a manager is to make sure
that all the task that has been given are
implemented in an effective as well as
efficient manner.
 The manager is responsible for
managing and performing the task in an
effective as well as efficient manner.
Various Leadership Styles and key differences between them
Democratic Autocratic Laissez-faire
Under this, the leader will try
to take participation of
Autocratic is different from
Democratic in the sense that,
the decisions are taken by the
lower level management and
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employees for the purpose of
effectively managing the
business.
the manager or leader under
this does not believes in taking
decisions based on democratic
views but rather through
taking aggressive decisions.
employees themselves and
there is no interfere from top
management in this regard.
Thus it allows lower level
management to take decisions
and manage the organisation in
a more liberal as well as
efficient way
1.3 Communication process within an Organization
Communication is the process of sharing information as well as data with all the
stakeholders of the organisation. Communication is an important aspect of today's business
organisation.
The communication process within an organisation is a very important factor for the
overall growth and co-ordination within the business. Different organisations use different types
of communication channels and styles for the purpose of effectively dealing and managing
business operations. The various examples of communication can be E-mail, Mobile
communication, notice boards etc. These are used by organisation to communicate with
individuals within the organisation.
Formal and informal Communication
Inside an organization there is distinctive sort of correspondence channels. These are formal and
in addition casual correspondence channel. The formal channel is the one which is trailed by
different associations. Carnival Corporation Plc is an organization which additionally takes after
the formal channel viably inside its business. Under this channel, the correspondence will be
transmitted through a chain of command of administration and it diminishes the misconception
and is typically more exact than casual correspondence. Then again, Informal correspondence
makes distortion and such correspondence does not have any proof and consequently these
cannot be utilized as a principle correspondence channel inside the association (Kraft, 2012).
Upward, Downward and Horizontal Communication
It is a correspondence structure which causes an association to impart in a compelling
way and planning the workplace of the organization. These correspondence designs help in
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effective business working for any association. This correspondence can be depicted as takes
after:
Upward: Under this, the communication will take place from subordinates to top management of
the organisation. Carnival Corporation Plc uses upward communication as a primary tool for the
purpose of communication (Katamba, 2012).
Downward: The communication flows from top management of the organisation to subordinates
and executive managers. Carnival Corporation Plc uses this kind of communication pattern as
this allow organisation to take a viewpoint and participation of the lower level management of
the organisation.
Horizontal Communication: Under this, the communication will take place horizontally within
the departments, this kind of style is usually used by employees of the organisation to
communicate with each other.
Barriers of Communication
There are distinctive sorts of obstructions that exist in an association, which makes it
troublesome for the association to execute successful correspondence inside the association.
These hindrances can be as dialect, societies, physical and authoritative obstructions. It is very
vital that association try to lessen the effect of these boundaries on the association in the longer
run, with the goal that profitability can be expanded.
Communication Process
Sender: It is the person who initiates the conversation and conceptualise the idea.
Encoding: The message is encoded through encoding process, which uses symbols such as
signs, body, gestures etc.
Messaging: It is the information or data that needs to be sent to the ultimate receiver.
Channel: The communication channel has to be selected for the purpose of transmitting
information like Oral, virtual, written, sound, gesture, etc. are some of the commonly used
communication mediums.
Receiver: The receiver is the person who receives messages from the sender in an effective
manner.
Decoding: He will then try to understand the message through decoding the same.
Feedback: After understanding the message, a feedback regarding the same needs to be made by
the receiver to the sender.
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Communication Process in Two Organisation
Carnival Corporation Travelodge Walthamstow
Carnival Corporation follows a communication
process in which it tries to reach out to its staff
in the minimum time possible. Hence, it uses
Internet and E-mail Communication as the
main source for the purpose of communicating
with its employees.
Travelodge is comparatively a small
organisation and hence does not having much
employees, it relies on written communication
within the organisation for the purpose of
communicating important information, but
casual informations can be shared through
Mobile communications.
1.4 The analysis of organisational culture as well as changes in an organisation
Organisation Culture refers to the culture that prevails within an organisation, and it is
formed by the policies and procedure that prevail within an organisation, the culture and beliefs
that are being followed by the employees becomes a culture in an organisation.
The culture that is being used in Carnival Corporation is Power Culture, which basically
means effective implementation of powerful authorities, which will enable managers to
implement necessary tasks by enforcing necessary power.
The company follows change and take it seriously and for this purpose it continuously
train and develop its employees to manage the change, that will enable its employees to work in
an effective as well as efficient manner.
Change management: Change is an inevitable part of the organisation and thus it is quite crucial
to make sure that right kind of management of such change is done in an effective way. A
manager can apply various change management techniques like, proper training and
development of employees, resisting change is a key concern from the side of employees and
thus it is quite essential to make sure that change is managed in an effective as well as efficient
manner.
Association culture alludes to the condition that win inside the organization and how
individuals function in it, a culture can be examined by different propensities and exercises of
people who work in the organization (Rowald, 2017). Carnival Corporation Plc is fair size
organization offering different Hotel and different administrations to its clients and it has a place
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with cordiality industry. The way of life inside the association is very interesting and it thinks
about each representative as a relative, with the goal that they can get the sort of feeling of
having a place for the organization. As per Charles Handy, the association culture is of different
kinds, it can be portrayed as takes after:
Power Culture: It alludes to the way of life that works in an organization and depends on control
and additionally expert that a man has and the specialist of that specific individual works in
organization. On the off chance that the administration of organization will more definitive in
nature and not participative then it might hurt the working of business going ahead. Travelodge
Walthamstow operates on this culture as it is having a power oriented leadership and employees
as well as executives have to abide by various kinds of policies framed by them.
Role Culture: It fundamentally implies that diverse sort of parts are allocated to various
individuals in association and the entire association deals with the premise of the part that are
being appointed to them (Ouakouak, Ouedraogo and Mbengue, 2014).
Task Culture: It essentially implies that undertakings are apportioned to people inside the
association and assets are given to them to playing out the tasks adequately and in addition
proficiently. On the off chance that this culture wins in an association the evaluation of
representatives is made in light of the execution in dispensed assignment. Carnival Corporation
Plc Operates on this culture as the organization doles out undertaking to people inside
organization and their execution is then checked (Puffer and Braithwaite, 2016).
TASK 2
2.1 Evaluation and Assessment of managerial Skills in Hotel Industry
Hotel industry has a place with cordiality and in this way it is very vital that clients are
served well else they won't swing to the inn again and this will be a negative for organization
going ahead. With the end goal of compelling administration of Company, the as a supervisor of
Clayton Crown Hotels I Should have the accompanying abilities that will empower me to do
well:
Communication: It is a standout amongst the most significant expertise that an administrator
ought to have, I need to manage clients and representatives and other partners all the time, in this
manner it turns out to be imperative that a I will discuss well with these individuals as he is the
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substance of organization and he will give a decent and enduring impression to outside people
groups. In communication I will Rate myself 3 out of 5 in communication skills.
Decision Making: It would fundamentally imply I, being supervisor will have the Guts to take
essential choices which will be urgent for a definitive strength of organization. I should know
how to set aside choices at the correct opportunity to get important opportunities that exist in the
market. Clayton Crown Hotel is ensuring that its chief does groups these abilities which will
assist it with growing in future. For this skill, I will rate myself 3 out of 5 as well.
Leadership Skills: I am working in a hotel industry and therefore I must have the necessary
leadership skills for the purpose of managing a vast work force that operates within an
organisation. Clayton Crown Hotel conducts various programmes for the purpose of enhancing
the overall skills and abilities of an individual, and I am a direct beneficiary of the same. Under
this, I will rate myself 4 out of 5 as I am satisfactory with my leadership performance.
Change Management: The leader ought to likewise lead change adequately so business can act
as indicated by the important changes that happens in outside environment. These progressions
can be identified with process, service etc. I will rate myself 3/5 for this particular skill.
2.2 SWOT Analysis of Mangers and his abilities
I would lead an individual SWOT examination to survey my qualities and in addition
shortcoming of myself that will assist me with performing better and successfully for my
organization:
Strengths Weakness
I should require appropriate organization
capacities which help in using as quality
in achieving needed targets. The boss
should require extraordinary social
capacities which empower me in
keeping up strong association with their
partners and their dependable customers.
Intense communication engages the
partners to give considerations to their
chief with a particular ultimate objective
I will know about my weaknesses, and how
enhancements in the same can be made ought to
likewise be surveyed by me in an appropriate and
successful way. A portion of the Weaknesses might
be lack of self-confidence, Public Speaking and so
on. These ought to be successfully overseen (Wilton,
2012).
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