Report on Developing Managers: Leadership and Organizational Skills

This report provides a comprehensive analysis of developing effective managers, exploring various management styles such as authoritative, participative, and free-rein approaches. It examines leadership characteristics, communication processes, and the impact of organizational culture on business performance. The report compares management styles used by Carnival Corporation Plc and Travelodge Walthamstow, highlighting their advantages and disadvantages. It further delves into leadership skills, team orientation, innovation, and creativity. The report also evaluates managerial skills in the hotel industry, conducts a SWOT analysis, and prioritizes objectives for manager development. It covers leading and motivating teams, managerial decision-making, and career development strategies, offering valuable insights for aspiring and current managers to enhance their skills and contribute to organizational success.

Developing Managers

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Comparison of Various types of management styles used for working within an
Organization...........................................................................................................................1
1.2 The leadership characteristics required for organisation..................................................4
1.3 Communication process within an Organization.............................................................6
1.4 The analysis of organisational culture as well as changes in an organisation..................8
TASK 2............................................................................................................................................9
2.1 Evaluation and Assessment of managerial Skills in Hotel Industry.................................9
2.2 SWOT Analysis of Mangers and his abilities................................................................10
2.3 Prioritization of various objectives as well as targets to develop potentials of manager
within business.....................................................................................................................12
TASK 3..........................................................................................................................................13
3.1 Lead and motivate a team to achieve desired objective at the workplace......................13
3.2 Managerial decisions for the purpose of goal achievements and necessary
recommendations for improvement......................................................................................16
TASK 4..........................................................................................................................................17
4.1 How own managerial and personal skills would help in career development...............17
4.2 Career development needs, current performance as well as future needs to produce
development plan..................................................................................................................18
CONCLUSION..............................................................................................................................19
REFERENCES..............................................................................................................................21

INTRODUCTION
The business world is changing rapidly and is expected that the same will continue to
grow going forwards as well, therefore there is a need that right kind of managers are hired by
the organisations for the purpose of effectively dealing with different business environment that
prevails. To manage these associations, it is very essential that they are having a correct sort of
troughs who will run the organization in a powerful and additionally productive way. It is
essentially the managers who runs an organization and take it forward, they are the person who
outline approaches and settle on important choice for the general advantages of employees as
well as participants of the organisation. In the Era of Globalization, there is a need of chiefs who
can deal with the organization on a worldwide level and who might carry various types of
attributes to deal with a worldwide workforce (Heide and Simonsson, 2014). Chiefs are creating,
they are presently possessed with the capacity to think past their association and have been
considering different small scale and large scale factors before taking any choice with respect to
the business. A detail talk with respect to the capacity of supervisors in various organizations and
various management styles used by them will be discussed within this report.
TASK 1
1.1 Comparison of Various types of management styles used for working within an
Organization.
Management is the art of managing the resources in a way to ensure growth as well as
success of the organisation. Management process involves making strategies and coordinating
the work as well as efforts in an effective as well as efficient way.
Each association needs to ensure that it has been managed appropriately and in a
powerful way, this is just conceivable if administration of organization has essential information
of the considerable number of stuffs that wins inside a domain and have the experience to handle
different issues that happens over time frame. With a specific end goal to oversee association
appropriately, Management can settle on any of the administration style out of different ones
which are accessible. There can be various management styles that can be chosen for the purpose
of effectively managing the business. These styles are discussed as follows:
Authoritative Management Style: Under this kind of style, the management will be authoritative
and will take decision in an authoritative way. Public or employee participation will be less.
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Participative Management Style: Participation of employees are taken in this kind of
management style and decisions are not taken on the basis of authorities. Thus it can be said that
it is a more open management style than any other styles (Loshin, 2012).
Free- rein Management Style: Under this kind of administration style, the director of the
organization won't take choice independent from anyone else, rather he will ask different
subordinates and representatives to take fundamental choices to lead the association. The
representatives will be offered rights to take choices with no impedance and will be offered
chance to include in a portion of the essential choices of business. Under this, A Leader would
ensure that a legitimate sort of chance is being given to people to take their sentiments and
recommendation in a portion of the critical basic leadership of association.
Affiliatative management Style: Under this, a leader would ensure that an appropriate sort of
chance is being given to people to take their feelings and proposal in a portion of the vital basic
leadership of association (Minden and Kam, 2016).
The management styles that are used by Carnival Corporation Plc and Travelodge
Walthamstow are laid down follows:
Management Styles used by two Organisations
Carnival Corporation Plc Travelodge Walthamstow
Authoritative Management Style: The
company believes in managing itself through
Authoritative management style, Under the
company, the administrator of the organization
utilizes diverse sort of aptitudes to manage the
entire association in a successful and
additionally effective way. The director has the
ability to coordinate staff individuals and
subordinates. He will utilize his capacity to
coordinate individuals and won't counsel with
them for the most part for any choices. What
supervisor would state, the general population
inside organization needs to tolerate as he has
the One who possess the authority to do as
Participative Management Style: Under this,
the administrator will force his choices on
subordinates and individuals of company.
Under this, the administration or the director
won't force their choice on individuals who are
there in organization, but instead they would
ensure that a general cooperation of individuals
is there in the working of organization, this
should be possible by ensuring that every last
choice identified with organization is taken
simply subsequent to taking fundamental
inputs from representatives. It guarantees
investment of youngsters in the choices of
administration. In this the leader would offer
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such. chance to their representatives to take an
interest in basic leadership process.
Comparison of Two Companies
Carnival Corporation Travelodge Walthamstow
Advantages
 It is a big organisation having diverse
range of operations around the world.
The resources used by the company are
also large. The company is having a good
reputation within the sector, and
therefore the expenses on branding will
not be much and it can easily gain
customer attention.
Positives
Already established Business and Market
growth is there, thus it will be easy to expand
business further in an effective as well as
efficient way.
Negatives
Policies of the government is changing
continuously and thus it has impacted the
overall growth and development of the travel
and tourism sector. Being a big organisation, in
the sector company is facing the headwinds of
these policy changes.
Advantages
 The company is small as of now and
therefore growth can also take place
within the business in an effective
manner.
 The cost of operation of company is not
much and it’s a competitive advantage.
Positives
The company can implement various business
policies and apply the same, this will allow
company to grow at a substantial pace very
easily.
Negatives
Company has to establish a market image and
brand reputation, which will take a longer
period of time then other competitors or
players.
1.2 The leadership characteristics required for organisation
There is a distinction between a leader and a supervisor. A leader would lead individuals
in an effective method to get the outcomes which is wanted by the organization. The activity of
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leader is to do right things and the activity of supervisor is to do things right. A leader ought to
have certain qualities to lead an organization in a successful and in addition productive way.
These abilities are examined in detail as takes after:
Leadership Characteristics within Carnival Corporation Plc and Travelodge Walthamstow Communication Skills: An ordinary people cannot turn into a pioneer in the event that he
doesn’t have certain relational abilities that will be fundamental to manage a group in a
viable and in addition productive way. He should know how to speak with every one of
the variables of associations like workers, clients, providers and so forth this will assist
them with dealing in favour for organization and its business. Hence Both the companies
would hire managers as well as leaders who do have necessary communication skills
within themselves, so that it will help company to communicate effectively at the market
place (Schaper ed., 2016). Group Orientation: A leader will have the correct learning of different parts of group
authority and introduction, he is mindful to ensure that group is successfully and
proficient overseen to grow business and general strength of organization. On the off
chance that he would know how to deal with a group, he will have the capacity to lead
them and see each person inside it. It is highly necessary that team are managed well in
travel and tourism sector, as they play a major role in the overall development of
company and its business in the longer run. Both the companies possess good managers
who do possess better team management skills (Zuber-Skerritt and Abraham, 2017). Innovation as well as Creativity: This is maybe, the greatest factor or trademark which a
leaders or managers ought to have. The managers are the person who knows how to deal
with the emergency situation through progressing new headways and contemplations. A
man is called as awesome Leader exactly when he is prepared to predict the future
potential outcomes as well as preparing exercises early.
Various Types of Leadership Styles
Autocratic: Under this the decisions taken by the managers or leaders are taken by their own and
there is no participation of any worker or employees within the same.
Democratic: Under this kind of leadership style, the management of the organisation will be
taking decision after taking proper consultation from employees as well as other co-members and
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decisions are not taking in an autocratic manner, thus they are not imposed rather implemented
through co-ordination.
Laissez-faire Leadership: Under this, the decisions are taken by the lower level management and
employees themselves and there is no interfere from top management in this regard. Thus it
allows lower level management to take decisions and manage the organisation in a more liberal
as well as efficient way (Smith and Barrett, 2016).
A great Hospitality Leader would have necessary skills and traits to lead his team and
take the business forward in an effective as well as efficient way. He shall plan and frame
strategies for the upliftment of its employees by providing them opportunities for growth and
success. He should lead his team in a way that he will turn out an inspiration for other employees
and followers.
Leadership is the process of leading other individuals through directing, controlling and
implementing various aspects of a task to make it successful and efficient in the longer run. The
leadership style chosen may depend upon personality, philosophy and mindsets of an individual.
Follower ship is the reciprocal side of leadership, if leaders are important then Followers
are equally important to carry out a particular task in an effective as well as efficient way.
Difference between Leadership and Management
Leadership Management
 The job of a leader is to lead and direct
people for their task.
 A Leader directs people on various
tasks and it is essential to abide a
leader's direction.
 The Job of a manager is to make sure
that all the task that has been given are
implemented in an effective as well as
efficient manner.
 The manager is responsible for
managing and performing the task in an
effective as well as efficient manner.
Various Leadership Styles and key differences between them
Democratic Autocratic Laissez-faire
Under this, the leader will try
to take participation of
Autocratic is different from
Democratic in the sense that,
the decisions are taken by the
lower level management and
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employees for the purpose of
effectively managing the
business.
the manager or leader under
this does not believes in taking
decisions based on democratic
views but rather through
taking aggressive decisions.
employees themselves and
there is no interfere from top
management in this regard.
Thus it allows lower level
management to take decisions
and manage the organisation in
a more liberal as well as
efficient way
1.3 Communication process within an Organization
Communication is the process of sharing information as well as data with all the
stakeholders of the organisation. Communication is an important aspect of today's business
organisation.
The communication process within an organisation is a very important factor for the
overall growth and co-ordination within the business. Different organisations use different types
of communication channels and styles for the purpose of effectively dealing and managing
business operations. The various examples of communication can be E-mail, Mobile
communication, notice boards etc. These are used by organisation to communicate with
individuals within the organisation.
Formal and informal Communication
Inside an organization there is distinctive sort of correspondence channels. These are formal and
in addition casual correspondence channel. The formal channel is the one which is trailed by
different associations. Carnival Corporation Plc is an organization which additionally takes after
the formal channel viably inside its business. Under this channel, the correspondence will be
transmitted through a chain of command of administration and it diminishes the misconception
and is typically more exact than casual correspondence. Then again, Informal correspondence
makes distortion and such correspondence does not have any proof and consequently these
cannot be utilized as a principle correspondence channel inside the association (Kraft, 2012).
Upward, Downward and Horizontal Communication
It is a correspondence structure which causes an association to impart in a compelling
way and planning the workplace of the organization. These correspondence designs help in
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effective business working for any association. This correspondence can be depicted as takes
after:
Upward: Under this, the communication will take place from subordinates to top management of
the organisation. Carnival Corporation Plc uses upward communication as a primary tool for the
purpose of communication (Katamba, 2012).
Downward: The communication flows from top management of the organisation to subordinates
and executive managers. Carnival Corporation Plc uses this kind of communication pattern as
this allow organisation to take a viewpoint and participation of the lower level management of
the organisation.
Horizontal Communication: Under this, the communication will take place horizontally within
the departments, this kind of style is usually used by employees of the organisation to
communicate with each other.
Barriers of Communication
There are distinctive sorts of obstructions that exist in an association, which makes it
troublesome for the association to execute successful correspondence inside the association.
These hindrances can be as dialect, societies, physical and authoritative obstructions. It is very
vital that association try to lessen the effect of these boundaries on the association in the longer
run, with the goal that profitability can be expanded.
Communication Process
Sender: It is the person who initiates the conversation and conceptualise the idea.
Encoding: The message is encoded through encoding process, which uses symbols such as
signs, body, gestures etc.
Messaging: It is the information or data that needs to be sent to the ultimate receiver.
Channel: The communication channel has to be selected for the purpose of transmitting
information like Oral, virtual, written, sound, gesture, etc. are some of the commonly used
communication mediums.
Receiver: The receiver is the person who receives messages from the sender in an effective
manner.
Decoding: He will then try to understand the message through decoding the same.
Feedback: After understanding the message, a feedback regarding the same needs to be made by
the receiver to the sender.
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Communication Process in Two Organisation
Carnival Corporation Travelodge Walthamstow
Carnival Corporation follows a communication
process in which it tries to reach out to its staff
in the minimum time possible. Hence, it uses
Internet and E-mail Communication as the
main source for the purpose of communicating
with its employees.
Travelodge is comparatively a small
organisation and hence does not having much
employees, it relies on written communication
within the organisation for the purpose of
communicating important information, but
casual informations can be shared through
Mobile communications.
1.4 The analysis of organisational culture as well as changes in an organisation
Organisation Culture refers to the culture that prevails within an organisation, and it is
formed by the policies and procedure that prevail within an organisation, the culture and beliefs
that are being followed by the employees becomes a culture in an organisation.
The culture that is being used in Carnival Corporation is Power Culture, which basically
means effective implementation of powerful authorities, which will enable managers to
implement necessary tasks by enforcing necessary power.
The company follows change and take it seriously and for this purpose it continuously
train and develop its employees to manage the change, that will enable its employees to work in
an effective as well as efficient manner.
Change management: Change is an inevitable part of the organisation and thus it is quite crucial
to make sure that right kind of management of such change is done in an effective way. A
manager can apply various change management techniques like, proper training and
development of employees, resisting change is a key concern from the side of employees and
thus it is quite essential to make sure that change is managed in an effective as well as efficient
manner.
Association culture alludes to the condition that win inside the organization and how
individuals function in it, a culture can be examined by different propensities and exercises of
people who work in the organization (Rowald, 2017). Carnival Corporation Plc is fair size
organization offering different Hotel and different administrations to its clients and it has a place
8

with cordiality industry. The way of life inside the association is very interesting and it thinks
about each representative as a relative, with the goal that they can get the sort of feeling of
having a place for the organization. As per Charles Handy, the association culture is of different
kinds, it can be portrayed as takes after:
Power Culture: It alludes to the way of life that works in an organization and depends on control
and additionally expert that a man has and the specialist of that specific individual works in
organization. On the off chance that the administration of organization will more definitive in
nature and not participative then it might hurt the working of business going ahead. Travelodge
Walthamstow operates on this culture as it is having a power oriented leadership and employees
as well as executives have to abide by various kinds of policies framed by them.
Role Culture: It fundamentally implies that diverse sort of parts are allocated to various
individuals in association and the entire association deals with the premise of the part that are
being appointed to them (Ouakouak, Ouedraogo and Mbengue, 2014).
Task Culture: It essentially implies that undertakings are apportioned to people inside the
association and assets are given to them to playing out the tasks adequately and in addition
proficiently. On the off chance that this culture wins in an association the evaluation of
representatives is made in light of the execution in dispensed assignment. Carnival Corporation
Plc Operates on this culture as the organization doles out undertaking to people inside
organization and their execution is then checked (Puffer and Braithwaite, 2016).
TASK 2
2.1 Evaluation and Assessment of managerial Skills in Hotel Industry
Hotel industry has a place with cordiality and in this way it is very vital that clients are
served well else they won't swing to the inn again and this will be a negative for organization
going ahead. With the end goal of compelling administration of Company, the as a supervisor of
Clayton Crown Hotels I Should have the accompanying abilities that will empower me to do
well:
Communication: It is a standout amongst the most significant expertise that an administrator
ought to have, I need to manage clients and representatives and other partners all the time, in this
manner it turns out to be imperative that a I will discuss well with these individuals as he is the
9

substance of organization and he will give a decent and enduring impression to outside people
groups. In communication I will Rate myself 3 out of 5 in communication skills.
Decision Making: It would fundamentally imply I, being supervisor will have the Guts to take
essential choices which will be urgent for a definitive strength of organization. I should know
how to set aside choices at the correct opportunity to get important opportunities that exist in the
market. Clayton Crown Hotel is ensuring that its chief does groups these abilities which will
assist it with growing in future. For this skill, I will rate myself 3 out of 5 as well.
Leadership Skills: I am working in a hotel industry and therefore I must have the necessary
leadership skills for the purpose of managing a vast work force that operates within an
organisation. Clayton Crown Hotel conducts various programmes for the purpose of enhancing
the overall skills and abilities of an individual, and I am a direct beneficiary of the same. Under
this, I will rate myself 4 out of 5 as I am satisfactory with my leadership performance.
Change Management: The leader ought to likewise lead change adequately so business can act
as indicated by the important changes that happens in outside environment. These progressions
can be identified with process, service etc. I will rate myself 3/5 for this particular skill.
2.2 SWOT Analysis of Mangers and his abilities
I would lead an individual SWOT examination to survey my qualities and in addition
shortcoming of myself that will assist me with performing better and successfully for my
organization:
Strengths Weakness
I should require appropriate organization
capacities which help in using as quality
in achieving needed targets. The boss
should require extraordinary social
capacities which empower me in
keeping up strong association with their
partners and their dependable customers.
Intense communication engages the
partners to give considerations to their
chief with a particular ultimate objective
I will know about my weaknesses, and how
enhancements in the same can be made ought to
likewise be surveyed by me in an appropriate and
successful way. A portion of the Weaknesses might
be lack of self-confidence, Public Speaking and so
on. These ought to be successfully overseen (Wilton,
2012).
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to causes them in working of business in
fitting way. I should have basic
reasoning capacities through which I can
take effective decision at remedy time
remembering the true objective to
decide any issues or issues that may
looked by their pros. The standard
nature of the executive is to lead their
experts in suitable way. It can be
possible through executing game plans
and getting ready projects which helps
in giving direction and motivation to
their authorities remembering the true
objective to achieve needs as well as
targets.
Opportunities Threats
I will be sufficiently given opportunities for
gaining necessary skills as well as abilities
through proper training and development
programs that will be conducted. This will help
me grabbing the right kind of opportunities in
an effective as well as efficient way.
There can be always a threat that I can be
replaced as a manager of the company and thus
I shall work in an effective manner for
enhancing the growth of an organisation in the
longer run, so that my performance will talk
from my side and I will be able to lead team
properly for a longer period of time.
In order to turn my weakness of public speaking, self confidence etc. into Strengths, it is
highly essential that I should improve my these skills by working on them effectively and this is
only possible, when I will be able to train myself and my mind to speak effectively and gain
confidence. For this purpose, I will attend various communication classes to learn etc.
11

2.3 Prioritization of various objectives as well as targets to develop potentials of manager within
business
The manager should organize its different goals and focuses with the end goal of viably
dealing with the organization and for better result. The accompanying elements will in the long
run help the manager in creating aptitudes for compelling administration:
Difference between Objectives and Targets
Objectives: It can be termed as various activities that an individual perform in order to achieve
certain targets or goals. Objectives is the key factor on which, an organisation works for the
purpose of completion, the objectives can be primary as well as secondary objectives.
Targets: Targets, on the other hand can be short term as well as long term in nature and
thus it can be said that Targets are the aims that an organisation wants to achieve in a
short span of time in an effective as well as efficient manner (Crouch and Housden, 2012).
S.
No.
Learning
target
Present
Proficiency
Target
Proficiency
Development
Opportunities
Criteria for
Judging
Attainment
Time
Scale(t
argeted
)
1 Learn the
ways of
negotiation
with the
employees
within 2
years of
time period
There is lack of
hesitation while
discussing with
the employees
on any specific
issues.
The basic target
is to make
modification in
my learning
ability and need
to learn
negotiable
capabilities in
order to make
bargains
employees with
one another.
Manager has to
convert their
drawbacks into
positive points in
order to encourage
the employees.
The best way
is to make
marking and
ranks from
their sub-
ordinates that
can easily be
helpful to
take decision
of their
improvement.
40
weeks
2 I want to
develop my
I am not been
able to
To take training
or few day
Ineffectiveness
can become strong
Monitoring
the outcomes
55
weeks
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communicat
ion skill
around 2
years of
time period
coordinate with
the staffs
because of
ineffective
communication.
communication
class to groom
my
communication
ability.
aspects for me to
deal in tough
situation.
by taking
viva and
seminars.
3 Developmen
t of effective
leadership
qualities
within 1.5
years of
time period
I am sometimes
not being able
to cop-up with
my teammates
while guiding
them for any
task.
The main target
is to learn and
understand all
types of learning
styles of
leaderships
which will be
helpful to an
organisation in
tough situation.
Need to attain
certain programs
and have to follow
autocratic
leadership styles.
By taking
360 and 720
degree
feedbacks by
the
employees.
35
weeks
TASK 3
3.1 Lead and motivate a team to achieve desired objective at the workplace
Frankie and Benny is a restaurant chain in United Kingdom and is growing rapidly, but
the company is also facing certain problems like the sales figure of the company is not as per the
expectations of the management and it is quite possible that company will further face the same
pressure on overall sales margin, thus it is quite essential to make sure that right kind of policies
are implemented by the organisation for the purpose of overall growth and development in the
longer run.
Leadership is the process of leading people and teams for the purpose of effectively
achieving the necessary goals and objectives of the firm in an effective as well as efficient
manner.
Leaderships styles: It is one of the effective mention of provided right direction,
implementation plan and motivating individual to do the task effectively. There are major three
leaderships styles such as:
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Autocratic: The leader tells their individual issues to their employees what to do and how to do
it after taking prior advice from the senior manager.
Democratic: The leader includes one or more employees in the overall decision making within
an organisation. But the leader normally maintains the final decision making authority.
Laissez-fair: In this style, leader allows the employees to make appropriate decision, however
the leader is still liable for all kind of decision that are made during the period of time.
From the above mentioned leadership style, participative or democratic style used to
present a balance among the autocratic and delegating effective leadership style. It should be
more effective for the company.
To take business forward it is very fundamental to accomplish the coveted and set
destinations and for accomplishing those targets, it turns out to be very important to outline an
arrangement for driving the group and legitimately reach to those coveted objectives. A few
challenges may emerge in driving the group, these troubles should be overwhelmed by the
director, a portion of these challenges are:
Right arrangement of objectives and targets: The objectives and goals ought to be set for each
person in the group and later on their execution will be surveyed.
Proper Motivation: The chief is capable to ensure that its group is completely roused to
accomplish the wants destinations of the organization and don't consider it as a risk or work
stack.
Work Culture: The supervisor will ensure that work culture inside the association is inviting and
a worker feels upbeat to work in organization.
Motivation Theory
Douglas McGregor has given the hypothesis of inspiration which he named as X and Y
hypothesis
Hypothesis X and Theory Y were first cleared up by McGregor in his book, 'The Human Side of
Enterprise,' and they imply two styles of organization – tyrant (Theory X) and participative
(Theory Y).
If you assume that your partners hate their work and have little motivation, by then, according to
McGregor, you'll likely use a tyrant style of organization. This approach is greatly "hands-on"
and ordinarily incorporates micromanaging people's work to ensure that it finishes appropriately.
McGregor called this Theory X (Edmonstone, 2015).
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Motivation Plays a very crucial role in the development of organisation and its employees
in an effective way. Thus it is quite essential that managers follow a proper motivational method
for keep on motivating its employees in an effective as well as efficient way. Motivation can be
in the form of monetary measures or in the form of oral appraisal of employee etc.
Teams are also a very crucial aspect of any business. It is essential that right kind of
business collaboration is done between all the members of the team that will allow effective as
well as efficient implementation of the task.
Theories of Motivations
There have been various motivation theories that are there, which can be used for the
purpose of effectively motivating employees and keeping their morale up. These theories are
Content Theories, Process Theories etc. Content and process theories are further divided into
Maslow’s Need Hierarchy theory: This theory says that the needs of individual keeps on
changing as the time passes, and his priorities in life changes accordingly. Maslow focused on
the psychological needs of employees. There certain basic steps that are mentioned by the
Maslow in the novation theory. Some of them are mentioned below:
 Physiological needs: These are considered as biological needs for human survival. In
these needs such as Clothing, food and warmth cannot get fulfil they would not be able to
perform accordingly.
 Safety needs: These are basically associated with the protection of basic elements such
as security, order and law and freedom from fear. The organisation need to make all the
essential arrangement of safety and security requirement which will lead to provide
proper safety to the manager of any other employees.
 Belongingness needs: In case all the physiological and safety need get attained, the third
level of human needs is social and involves feeling of belongingness. Like, friendship
with the teammate and other staffs. Esteem needs: It is categories into two parts such as esteem for oneself and desire for
reputation or respect from other. The manager need for respect or reputation from
employees at the workplace.
 Self-actualisation needs: It is realising individual potential, self-fulfilment and peak
experience. It is essential for the manager to make analysis of their inner potential so that
chances of growth can be more in near future time.
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3.2 Managerial decisions for the purpose of goal achievements and necessary recommendations
for improvement
Business choice is a significant critical part for development and improvement of an
organization. The desired objectives must be accomplished if appropriate and compelling choices
are taken by supervisors. These choices would respect different parts of business, and the
director will settle on beyond any doubt that those choices are adequate to contribute for
achievement of the organization, the different angles for decision can be:
 Health and Safety conditions
 Work Culture within the organisation Training as well as development etc.
Decision-making Model
It is a model which are utilized by the administration for taking successful choices at the
work put. As an academic arrangement, the Decision Model is a reliable depiction of business
reason. It is not a physical model of how that business reason is to be completed specifically
advancement. It isn't even a model for how that business reason is to be conferred through
technique manuals or planning materials. Or maybe, it is an academic arrangement for the full
and exhaustive detail of that method of reasoning. From this full and intensive specific, if the
goal is to robotise it, a Decision Model can be changed over into no less than one target
progresses through fitting arrangement frameworks. In case the goal is for individuals to tail it, a
Decision Model can be changed over into whatever association is most successfully referenced
by individuals (Boso, Cadogan and Story, 2013).
The managers within the organisation uses, administrative theory for the purpose of
managing the business and taking necessary decision in an effective as well as efficient manner.
The company also follows all the managerial steps befor making necessary decisions in an
effective way.
There are various types of managerial decisions that can be taken by the management in
an effective as well as efficient manner for the purpose of managing the growth. The various
types of managerial decisions are described as follows:
 Classical: It refers to those decisions that has been in the culture of the organisation
since past and it relates to those decisions that will affect the overall working of the
company in an effective manner.
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 Administrative: It relates to administration of various resources of the organisation in
an effective as well as efficient way, these resources include Human resource, Financial
resources etc. Thus it is essential to make sure that right kind of administration is done to
achieve higher growth and efficiency.
 Political: These are decisions that are taken by the top management of the organisation,
and it relates to the politics that prevails within organisation, these decisions can change
the overall structure of the firm in the longer run in an effective as well as efficient
manner.
Steps to management of problems: Issues management process of examine and resolving
issues in project are essential for the manger in order to resolve them as soon as possible. Some
of the crucial steps that are needed to be implemented are mentioned below:
 Identify and record issues clearly
 Use issues forms to document issues properly.
 Determine the impact of each issues that has been searched by the manager.
 Prioritize issues and make report on their current status.
 Review all issues and taken decision on necessary course of action to deal with them
accordingly.
 Take steps required to resolve issues more quickly.
TASK 4
4.1 How own managerial and personal skills would help in career development
Management skills are something that can be vital for an organisation to implement in the
business to increase performance of the manager. It enables managers to manage other
effectively. While some skills vary according to the nature of the business. In fact, career is
entirely relying on present skills and knowledge as well as learning because experience in
benefits for attainment their future aims and objectives. people skills are moer complex, as a
manager I should be able to communicate effectively in both verbal and written form. However,
it will help in overall management of things in most reliable manner through improving mu sense
of humour and personality development. I have observed that managerial and personal skills
have a major implication on future because, it will assist an individual during engagement in
different upcoming activities as well as does not need to take assistance from any other. Like, I
17

known how to deal in the complicated situation then it ais me when I am going to involve in
those situation which are associated with personal life.
4.2 Career development needs, current performance as well as future needs to produce
development plan
It is quite necessary to have a career development plan that will enable an individual to
grow in future, current performance shall be analysed and matched by the future needs as well as
development plans that would be required. It will help the individual to have an exact idea as to
where he or she stands what measures needs to be taken to overcome any difficulties in career.
SL
.
no.
LEARNIN
G
OBJECTI
VE/GOAL
CURRENT
PROFICIENCY
TARGET
PROFICI
ENCY
DEVELO
PMENT
OPPORT
UNITIES
CRITERIA
FOR
JUDGING
SUCCESS
TIME
SCALE
EVIDENC
E
1 Leadership
Qualities
I am having good
leadership skills as
of now. Thus,
Leadership skills
will allow me to
take my
organisation even
further by taking
effective decisions
at the right time.
I am
working
hard on
my skills
set and
traits to
lead and
manage
teams
effectively
.
Including
people
within the
important
task in
order to
gain their
sense of
belonging.
Top
Manageme
nt
2 Month Feedbacks
which
were
received
from co-
workers.
2 Team
Working
Can manage Teams
effectively in tough
situations and do
have the capabilities
to lead the team.
Making
the best
possible
out of a
team work
and then
apply the
New group
working
aptitude
can be
produced,
and there
is a great
Managers 1 Month Reports
that are
being
prepared
by
trainers.
18

same for
organisati
onal
growth
and
success.
deal which
can be
educated
while
actualizing
the Tasks
of
cooperatio
n.
3. Public
Speaking
I am having right
kind of public
communication
skills and I am
satisfied with my
performance up till
now. I shall attend
various
communication
seminars that will
allow me to grow
substantially in my
personal life and I
will feel confident
enough to
communicate
among people.
I need to
improve
on certain
factors as I
do hesitate
a bit in
long
presentatio
ns.
It can not
only help
organisatio
n but also
my career
in the
longer run.
I will be
able to put
grater
efforts in
representin
g myself.
Senior
Supervisors
60Days Feedback
from co-
workers
and
Managers.
CONCLUSION
Thus from the above discussion it can be said that right kind of skills as well as traits are
being possessed by the managers of different organisations in order to effectively manage and
19

run organisations in the longer run. It will also help organisation to gain competitive advantage
in future. Thus organisations shall hire capable managers for the purpose of leading it.
20

REFERENCES
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Minden, K. and Kam, W.P., 2016. Developing Technology Managers in the Pacific Rim:
Comparative Strategies: Comparative Strategies. Routledge.
Zuber-Skerritt, O. and Abraham, S., 2017. A conceptual framework for work-applied learning
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Schaper, M. ed., 2016. Making ecopreneurs: developing sustainable entrepreneurship. CRC
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