TLIL5020: Developing & Maintaining Manual Handling SOPs Report

This report presents a student's perspective on developing and maintaining Standard Operating Procedures (SOPs) for manual handling processes within a logistics enterprise. The report references the TLIL5020 unit of competency and discusses the importance of safety practices, risk assessment, and employee involvement in creating effective SOPs. It highlights key performance indicators (KPIs) related to supply chain and quality to measure the effectiveness of the designed SOP. The report concludes with observations on potential risks and hazards associated with manual handling in a warehouse setting and emphasizes the need for clear guidelines to ensure employee health and safety. Desklib offers similar solved assignments and resources for students.

Running head: STANDARD OPERATIONAL PROCEDURES ON MANUAL HANDLING PROCESSES
Standard Operational Procedures on Manual Handling Processes
Name of the Student
Name of the University
Author’s note

1STANDARD OPERATIONAL PROCEDURES ON MANUAL HANDLING PROCESSES
Table of Contents
1. Introduction..................................................................................................................................2
2. Discussion....................................................................................................................................2
3. Conclusion...................................................................................................................................4

2STANDARD OPERATIONAL PROCEDURES ON MANUAL HANDLING PROCESSES
1. Introduction
Based on the requirements of the SOP, it could be recommended that the procedures of
operation within the organisation would be modified. This would involve a meeting with
stakeholders and management team who would be able to support the business operations
(Rushton, Croucher and Baker 2014). Based on the previous processes, there might be a need for
the development of modification procedures.
2. Discussion
Based on the SOP, I have reviewed the entire set of operations that are performed within
National Camper Trailers. Based on the requirements of the business units, I have arranged a
meeting with the employers. This meeting would be much focused on the needs of safety
practices within the workplace, which should be required to be followed by the employees within
the organisation.
The current processes of work within the organisation have been evaluated based on
constant observation over the employees and their working conditions. This has also involved the
conduction of surveys on the employees (Jacobs and Lagendijk 2014). Based on the surveys, it
has been found that there are certain kind of issues that are faced by the workers and would be
needed to get resolved. Based on the current work procedure, there is a high need of
development of new strategies based on safe work practices within the organisation.
There are some factors would be able to impact the current development processes. Based
on the current work scenario, there would be some kind of recommendations based on
improvement of the development processes. This would include the support of the decisions of
the employees, which would result in a positive work culture.

3STANDARD OPERATIONAL PROCEDURES ON MANUAL HANDLING PROCESSES
The new operational procedures would be able to improve the work culture within the
organisation. The trial operations would be conducted on a smaller group of employees. Based
on the results, this form of procedure would be able to put an impact over the entire group of
employees.
The use of KPIs within the developmental framework would be able to measure the
effectiveness of the designed SOP. In this report, the use of Supply Chain KPI would be efficient
for the purpose of achieving the objectives set within the SOP. This kind of KPI would ensure
the on-time delivery to the customers, on-time shipping from warehouse to the end customers,
accurate order fulfilment and would also ensure proper delivery costs. The use of Quality KPI
would also ensure defects per thousand units of product. It would also conduct internal audit and
produce results while ensuring customer satisfaction.
(Fig 1: Flowchart for the development of SOP)
(Source: Created by author)

4STANDARD OPERATIONAL PROCEDURES ON MANUAL HANDLING PROCESSES
The SOP helped in providing a clear picture of manual handling procedures and systems.
It helped in discussing about the major form of issues that are faced by the employees and the
ways in which these could be overcome (Kong et al. 2015). No such external sources were
introduced during the documentation of SOP.
3. Conclusion
Based on the consideration of issues covered within the warehousing department, I have
personally observed the steps taken by the employees in order to pack and lift packages,
dispatching them on the conveyor belt and loading them onto trucks (Grainger 2014). Based on
the observation of the work of employees, I have noticed the risks and hazards that are in relation
with the health of the employees. I would set a clear description of each technical requirements
for a particular material, service or product that would be procured. Based on these requirements,
I would be able to rate the other forms of risks that could be incurred during the manual handling
of packages. Based on this evaluation, I would be able to set new kinds of guidelines of Health
and Safety for the employees associated within the workplace.