Developing Individuals and Teams in Organizations: Virgin Media HRM

This report provides a comprehensive analysis of Human Resource Management (HRM) practices at Virgin Media, focusing on developing individuals and teams within the organization. It begins by identifying the essential professional skills, knowledge, and behaviors required of HR professionals, followed by a personal skills audit and SWOT analysis. The report then explores the differences between individual and organizational learning, training, and development, emphasizing the need for continuous learning and professional development to drive sustainable business performance. It also applies Kolb's Learning Cycle and Kurt Lewin's Change model to analyze the importance of implementing continuous professional development. The report concludes with a professional development plan outlining learning goals and training strategies. The study also examines the importance of high-performance work systems (HPWS) in contributing to employee engagement and different approaches to performance management, and how HPWS and mechanisms lead to improved employee engagement, commitment, and competitive advantage.

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Developing Individuals and Teams in Organizations
Name
Professor
Course
Date
Table of Contents

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INTRODUCTION...........................................................................................................................1
Activity 1a........................................................................................................................................2
1 Identify professional skills, knowledge and behaviour required by HR professional.............3
2 Analyse personal skill audit.....................................................................................................4
Activity 1b 5
3 Evaluate the difference between individual & organisational learning and training &
development................................................................................................................................6
4 Need for continuous learning and professional development..................................................7
5 Kolb's Learning Cycle and Kurt Lewin's Change model) .......................................................8
6 Professional development plan................................................................................................9
Activity 2.........................................................................................................................................8
3 State how HPW contribute to employee engagement..............................................................9
4 Different approaches to performance management...............................................................10
...... 5 How HPW and mechanisms lead to improved employee engagement, commitment, and
competitive advantage ..................................................................................................................11
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13

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Introduction
Human resource management is taken care of by the HR officer at Virgin media. This is the most
indispensable capacity of firms that deal with the individuals to guarantee improved
performance. The HR is the foundation of a firm and dependent on this compelling capacity,
firms are engaged to select the perfect individuals with the fitting ability in the correct activity.
This is useful for accomplishing hierarchical viability alongside the targets. In the event that an
individual is eager to fill in as a HR officer in a firm then he is required to have a various
abilities to qualify. Both professional and personal skills are vital in in helping workers with
managing their activity jobs and perform efficiently (Raes et al 2015,p.67). Workers are relied
upon to have attention to their activity jobs and this can empower them to meet the required
success models in companies. In this Virgin media limited, the significant highlights of human
resource officer has been associated with improvement of employees, company and team work.
The virgin media case Study has been examined in this report and the HRM angles additionally
identify with this contextual analysis.
Activity 1 a

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1) Discuss suitable knowledge, skills along with behaviors (KSB) that are required by HR
professionals for any two positions in the departments at Virgin Media
Over the years, Human resource management has grown to be quite an essential professional
aspect of various organisations. The HR professionals are needed to conduct their work
effectively. Therefore, Firms anticipate from that particular sort of knowledge, behaviours and
personal skills (Rauws 2016,p.339). Experts in this area maintain their emphasis on arranging,
overseeing and coordinating exercises of workers and their own exhibition for better
authoritative execution. Productivity and information are useful for these experts to guarantee
that errands are finished inside the given time and firms are profited by the outcomes. As it were,
these experts are helped from the information and required a degree of aptitudes with practices.
While working in the Virgin Media, HRM professional needs to have corporate just as
fundamental information about management. Hypothetical information isn't constantly adequate
and thinking about this, useful information with respect to HRM is likewise required for HR
experts (Robbins and O'Gorman,2015,p.76).
The sort of approach in HRM taken by Virgin media is considered solely accommodating for
authoritative viability through taking care of issues like complaints, overseeing gifts and building
up an amiable working climate to work in. The executives of individuals is the fundamental duty
of HRM. This consistently incorporates execution like enrollment and determination of gifted
individuals. Center for learning is constantly significant for affirming great performance levels in
the firm (Sørensen et al 2015,p.33). The firm Tesco is a most driving association in the retail
segment in the United Kingdom and its human asset experts are relied upon to work couple with
vision and crucial organizations of the firm to satisfy the destinations. Information on center HR
matters is significant for the experts in the organization (Tian, Risku,and Collin 2016,p.147).

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Experts in the HRM area in the firm need to know about corporate culture and structure which
can encourage them to work inside the extension confined by the way of life and structures. HR
experts in the organization face a few difficulties in assignments including enrollment and choice
followed by complaint taking care of in the firm. On the off chance that HR aptitudes are
discussed, at that point it is required for the HR experts in the organization to have the
satisfactory abilities for helping them to act in their employments and having further
development in the firm (Tortorella, Marodin, Fogliatto,and Miorando 2015,p.150). They
additionally need to have a superior ability in communication skills. HR officers at Virgin
Media maintain their emphasis on improving communication ability for them alongside different
workers for better efficiency. Issues like company problems, worker complaints are generally
regular in the firm and with assistance of better correspondence, these issues can be
comprehended upheld by dynamic intercession by human asset experts. Virgin Media’s HR
experts additionally need to have the ability of investigation to discover the arrangement of
issues. Virgin Media firm is an enormous corporate and group of HR experts in the firm need to
have abilities of investigation to sift through issues. The preeminent duty of HRM in Virgin
Media is to guarantee that correct individuals are for right employments and this can be
guaranteed by the HR individuals in the firm contingent upon the examination of gifts required
for better execution of the firm. In this HR area ability of time the executives is likewise viewed
as significant. HR individuals in the firm require to work inside a bustling calendar and this
needs them to oversee time and execution quality (Homberg et al 2019 p.76).
HR officers in various departments of Virgin media need to stand up to with certain difficulties
which are required to be limited by them for coming out achievers.

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2.Personal skills audit
Serial
number.
Personal Skills and
Competencies
Self-
assessment
Score card
Overall Score
from other
individuals
Differences
1 Team Building capabilities 9 10 -1
2 Problems solving e.g. conflict
among employees
6 7 -1
3 Decision making Power 10 9 1
4 Confidence 7 6 1
6 Communication skills level 9 11 -2
7 IT Skills 8 6 2
8 Time Management skills 7 8 -1
Note-the negative differences indicate the strong point while –ve variances showcases the
weakest point as a HR manager at virgin media
SWOT ANALYSIS
Strength Weaknesses
 I am quite good at the following
activities
 Problem solving such conflicts among
workers
 Effective communication abilities in all
 I have average skills involving making
choices and information technology
 I am a literary overconfident individual
which sometimes serve as shortcoming

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the Virgin Media departmental levels
(Hansen et al 2019 p.45).
 Am also good at managing time of all
the team members to accomplish goals
and projects at the stipulated timeframe
Personal development plan:
This typically involves a procedure of designing key action plans which will help me as a person
to identify my various weakness and how to overcome them
Seri
al
No.
Aims of
learning
Overall
Proficiency
Target
Proficiency
Growth and
development
chances
Criteria
for
measuri
ng
success
Time
fram
e in
mont
hs
Evidence
1 Information
Technology
My
Information
innovation
expertise is
directed, which
influence my
presentation at
workplace.
To improve
my IT
abilities and
comprehensi
on about
different
devices and
innovation
that help me
Training help
in improving
my
comprehensio
n of different
devices and
strategies
utilized in
association.
Team
Members
4-5
mont
hs
Judgemen
t of IT
supervisor
s and
Colleague
s

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in
performing
errands all
the more
adequately.
2 Quality of
making key
decisions.
I am quite
Average t
this,hnce I put
more
endeavours
over breaking
down variables
making
specific issue
for settling on
better choice
I have to
build my
insight,
which help
in improving
my dynamic
aptitude.
.
This I
continue to
take direction
from my
bosses and
furthermore
looks to join
training
program.
Managers
of top
level will
assess my
performa
nce.
6
mont
hs
Superviso
rs of top
level will
assess my
performan
ce.
Activity 1b
3). Differences between organizational and individual learning, training, and development.
Two types of learning are individual learning and organizational learning. Individual learning is
the reaction portrayed by an employee of this company when exposed to external stimuli.

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Organizational learning culminates in all policies and guidelines communicated by the company
to its stakeholders.
Differences
Individual learning Organisational learning
Enhance productivity to individuals.
Works on developing interpersonal skills in the
company.
Focuses on group helping the company to deal
with teamwork.
Develops skills for workers who will help the
organization meet its vision (Sodhro et al 2019
p.100).
On the other hand, training and development are two keywords when it comes to human resource
management. Some of these differences include;
Basis of comparison Training Development
Nature Training is a short-term
process needed by employees
in the company.
long term process as HR
manager of Virginia Media has
to come up with strategies
Job/Career Direct to imparting skills to
job positions related to specific
tools to individuals.
It aims at building a
professional career.

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Focuses on Programs that help in building
skills for the present.
It is a future-oriented and
continuous process.
Objective Improve the performance of
workers.
Prepares workers for future
challenges.
4). Need for continuous learning and professional development to drive sustainable
business performance
Continuous learning is the capability to continually improve the skills needed by workers to
perform the job effectively and efficiently (Akhavan and Mahdi Hosseini, 2016 p.76). On the
other hand, Professional development includes those strategies used to increase the capabilities
of workers by either training or development. Concerning Virginia Media, the two aspects are
necessary to meet elements such as;
Providing higher employee retention. Virginia Media has been emphasizing professional growth
by allowing issues such as proper decision making. It also ensures it maximumly utilizes
employee's retention rate.
The two approach helps the company to respond to the technology. Virginia Media is a
technologically based organization, and through the concepts, it becomes easy to market its

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products (Alqudah and Razali 2016 p.12). For the implementation to take place, the company
provides training strategies with new tools and techniques.
The processes improve performance. Virginia Media always develops skills and knowledge of
the workplace, thus increasing the productivity level.
The two approaches help in imparting skills that support the decision-making process (Cheng et
al 2016 p.98). Virginia Media has been in a position to develop healthy working conditions, thus
allowing the workers to provide their decisions and suggestions. It has teams that point out a
challenge and evaluate responses aired by the workforce.
5). Application of learning cycle theories (Kolb's Learning Cycle and Kurt Lewin's Change
model) to analyze the importance of implementing continuous professional development.
Kolb's learning cycle includes aspects such as diverging style, the issue of assimilation, the idea
of converging, and the accommodating styles (De Guimaraes et al 2016 p.23). All of these
concepts include changes. On the other hand, Kurt Lewin has been on the frontline focusing on
the idea of changing, unfreezing, and then refreezing. With the application of these Virginia
Media to implement professional development in different ways;
First, the organization will prepare the workforce to deal with change.
Besides, Kolb's cycle will help HR manager appropriate training and develop strategies that will
improve the skills of workers.
The HR manager in Virginia Media will have an opportunity to educate the workforce on some
of the traits that suit the culture of the company.

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6). A professional development plan that appropriately sets out learning goals and training
concerning the learning cycle to achieve the sustainable business performance objective
HR of the company has to comply with this plan;
Self-assessment
Look at the current situation in the organization.
Currently, there is a need to impart technical skills to workers.
There is a need to improve leadership skills.
Goals of the company
Increase the production level by 70%.
Help workers to earn promotions.
Strategies
HR has;
To evaluate the competency of the workforce.
To analyze the training skills needed.
Resources
HR should;
Provide necessary resources to the workforce.
This includes technological resources and labor needed.
Timeline