Business Report: Wellness Program Design for Tim Hortons (BUS 101)

This report outlines the development of a wellness program tailored for Tim Hortons, a fast-food restaurant chain. The report begins with a background on Tim Hortons, its business strategy, and organizational culture, followed by a need analysis that emphasizes the importance of employee health and safety. It addresses potential gaps and hurdles in implementing such a program. The content section details various activities, including fitness, mental health, and social activities, to promote employee well-being. The report then focuses on training design and delivery, including objectives, methods, and learning principles. Finally, it discusses evaluation methods, such as interviews, surveys, and focus groups, to assess the program's effectiveness, along with references supporting the program's design and implementation.

Develop A
Wellness Program

Table of Content
 Background
 Need Analysis
 Content
 Training design and delivery
 Evaluation
 References

Background
In context of this report, it is based on Tim Hortons Inc. which is known as a
fast food restaurant chain having a specialisation in doughnuts and coffee
products.
Business strategy of given organisation is to make itself a major player in coffee
market in Canada and grab market share with the help of establishing 3500
stores.
Organisational culture of given organisation is based on the concept of 'Always
Fresh' that consist focus on several factors like Hockey, Male, Home,
Canadian, Multiculturalism.

Need Analysis
Wellness programs in an organisation is essential to maintain health of
employees. It help the staff members to improve their overall health
conditions.
 Enhance health behaviour
 Reduce health risks
 Improve Productivity

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While provide training about maintaining safety and improving health in an
organisation, there could be number of hurdles or gaps. It is important that
workforce of the organisation should be physically fit and should not
struggle with any kind of illness or health related challenges.
 Focus gap
 Lack of resources
 Lack of professionals

Content
Promoting adoption in Tim Horton of initiative objectives and operation mean
very better things to understand, In a wide range it can normal effort to
each others consider other set up, possible funders or associate of the
society to think mission are usually better plan. The goal of this program
such as-
 Acquiring others groups to do the same types of things they do, or to
partner with in an initiative.
 Getting others to promote mission and subjective.

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They can be consider for covering this program, there are some activities which
can boost them by some activities which is covering, develop wellness
program by Tim Horton. These are very great activeness to offering a
choice program involve so overmuch more.
 Fitness activities
 Mental Health or Stress release activities
 Social activities

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Given content will cover importance of training and conducting wellness
program for maintaining safety in organisation. Prior objective of training in
an organisation is to aware the employees and staff members about their
health conditions and necessity of all safety measures that they should take
in case of any incidence. Trainees in the program should acquire and gain
knowledge and different skills regarding safety and wellness.

Training design and delivery
The main objective of training program in Tim Hortons is to increase
effectiveness of process to enhance to achieve the goal of organisation.
Objective 1: To analyse training programs to make people aware about risk
management and take precautions to maintain occupational health and
safety.
Objective 2: To evaluate the ways of improving skills and knowledge of staff to
manage their health and safety at workplace.

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There are three training methods which can be conduct in Tim Hortons.
 Hands-on method
 The lecture method
 Technology learning

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Learning principle can be define as a law of learning. It focus on the ways to
make individuals learn effectively.
Program should be convenient: As a trainer, it is my responsibility to make
sure that training should be convenient and according to the requirement of
adult learners.
Program should be cost effective: Training program must be cost effective and
there should be financial support from the organisation.

Evaluation
It is important to assess the effectiveness of training program.
 Interviews and surveys can be proved as a effective tool for measuring
the performance and reaction of training during whole process.
 Focus groups and discussions should be conducted to know the reactions
of employees and to analyse how well they learn.