Assessment 2: Action Plans for ICT in South Dakota Department of Labor

This report outlines action plans for the South Dakota Department of Labor, focusing on improving its existing ICT infrastructure. The assignment addresses three key performance targets: analyzing issues in record maintenance, identifying problem areas and implementing a new management information system, and recommending ways to benefit from the system in the future. The action plan includes forming expert panels for issue analysis, contracting professionals for system implementation and cloud infrastructure setup, and establishing a recommendation team for ongoing system improvement. The report details specific actions, timelines, and expected outcomes for each target, aiming to modernize the department's ICT capabilities and improve efficiency. The report also references key academic sources to support the proposed strategies.

Development of action plans in ICT
Name of the Student
Name of the University
Author Note

Assessment 2: Develop Action Plans
1. Performance Target
Three Performance Targets based on strategic objectives that have been discussed in the
Assessment 1 includes the following sets:
a) Analysis of the issues that the organisation is facing in maintaining records: The
present system of the company has become old enough and is no longer being able
to serve The South Dakota Department of Labor, Workers’ Compensation division
with its necessities. As the traditional system of the company is manually driven, it is
proving to be inefficient. To make an analysis of the issues that the organisation is
facing, a separate panel of experts is expected to be formed within the first quarter
of the implementation of the new management information system (Laudon and
Laudon 2015).
b) Identification of the problem areas and implementation of the management
information system: The South Dakota Department of Labor, Workers’
Compensation division is facing a huge crisis in gathering information about the
employees who had been injured one time or the other during their course of job
for a future reference. To counter this situation it is very important to pick and
highlight the problem areas where the company is really lacking behind to cope up
with the flow (Van Der Aalst 2013). Therefore the professional of the management
information system would be contacted by the next six years who will assist the
organisation to detect the problem areas and will set up the infrastructure for the
proposed infrastructure that is crucial in relevance to the present environment.
c) Recommendation of special ways through which the company would be able to
benefit in the upcoming years: The implementation of any sort of management
information system requires high maintenance and a regulatory check at the end of
the year. The implementation of the management system for the organisation will
also require such a body that would solely dedicate itself in providing with the
valuable recommendations to improve the system. The body will also perform a
regulatory check every year to detect the areas where innovative ideas can be
implemented so that the situation of the information system is bettered (Beynon-
Davies 2013). As per the expected plan, this expected to be complemented within
the last three months of the year so that the whole system comes into action from
the very beginning of the following year.

2. Action Plan
Action plans based on the Performance Target that has been provided in the previous section of this assignment are as follows:
Sl.
No.
Objective Actions Timeframe
1 Analysis of the issues that the
organisation is facing in maintaining the
records
To analyse the issues that The South Dakota Department of Labor,
Workers’ Compensation division is currently facing a separate panel
consisting of several sub group of experts will be formed. Separate
groups will be designated with separate roles following which the
analysis of the issues will be performed (Zott and Amit 2013). The
issues will be categorised under three headings mainly severe,
mediatory and truncated. After then the issues will be supervised
according to level of impact on the organisation.
The approximate range for this
action to take place is expected to
get over within the first quarter of
the year.
2 Identification of the problem areas and
implementation of the management
information system
To critically identify the key problem areas within the organisation
and to implement the management information system it is
required for the organisation to establish a contract with the
Management Information System team of professionals. The
professionals will assist the company to detect the key problem
areas that are required to be attended before the implementation
of the new system. After that, the team of professionals will set up
the cloud infrastructure within the premises of the organisation
and will create datacentres for the fast access of the insights online
(Pluzhnik and Nikulchev 2014).
The approximate range for this
action to take place is expected to
get over within the next six months
of the year.
3 Recommendation of special ways
through which the company would be
able to benefit in the upcoming years
A separate recommendation team will be formed whose role will
be to assist the enterprise with the valuable recommended inputs.
The team will also act as a regulatory body that will provide
guidance to the professionals to better the performance of the
information system. The regulatory body will provide an annual
service check to look into the fact that all the wings of the
information system is running in a good health (Chang 2014). The
team will provide assistance online.
The approximate range for this
action to take place is expected to
get over within the last quarter of
the year.

3. Approval/Sign-off
Name Date Remarks

References
Beynon-Davies, P., 2013. Business information systems. Macmillan International Higher Education.
Chang, V., 2014. The business intelligence as a service in the cloud. Future Generation Computer
Systems, 37, pp.512-534.
Laudon, K.C. and Laudon, J.P., 2015. Management information systems (Vol. 8). Prentice Hall.
Pluzhnik, E. and Nikulchev, E., 2014, June. Virtual laboratories in cloud infrastructure of educational
institutions. In Emission Electronics (ICEE), 2014 2nd International Conference on (pp. 1-3). IEEE.
Van Der Aalst, W.M., 2013. Business process management: a comprehensive survey. ISRN Software
Engineering, 2013.
Zott, C. and Amit, R., 2013. The business model: A theoretically anchored robust construct for
strategic analysis. Strategic Organization, 11(4), pp.403-411.