Personal Development Portfolio: Career Goals and Development Plan

This personal development portfolio provides a comprehensive overview of a student's career aspirations and skill development. It begins with a personal statement and CV, highlighting experience as an operational accountant and work history, including roles at Amazon. The portfolio includes an industry sector analysis focused on the e-commerce industry, followed by a detailed skills audit that assesses strengths and areas for improvement in areas such as written communication, time management, and leadership. A personal development plan outlines specific objectives, resources, and benchmarks for skill enhancement, supported by references to relevant literature on portfolio development and professional growth. The document reflects on work experience using Gibbs' reflective cycle, analyzing feelings, evaluations, and actions taken to enhance skills and achieve career goals within the e-commerce sector. The portfolio emphasizes the importance of continuous learning and the acquisition of skills such as IT proficiency and leadership to succeed in a competitive environment.

personal development
portfolio

Table of Contents
Personal statement.......................................................................................................................3
CV...............................................................................................................................................3
Work experience.........................................................................................................................3
Industry sector analysis...............................................................................................................4
SKILL AUDIT............................................................................................................................5
Personal development plan.........................................................................................................6

Personal statement
I have completed my diploma as a operational accountant and aim to gain responsibility
in a leading organisation and managing it successfully. I have a good level of understanding IT
activities and have effective communication skills. Along with this, I worked with Amazon due
to which my team work, customer service and management skills is became effective. I have the
ability to encourage others and have interest to learn new things that will help me in both
personal and professional career.
CV

Professional profile
Excellent communication skills. Good level of understanding IT tasks. Management
skills .Excellent at following workplace health and safety rules. Great at developing rapport
with customers. Fitting good in a team work. Friendly, Smiling. Motivated and keen to learn.
Career summary
15.03.2019- 10.04.2018 Fantastic Cleaners, London United Kingdom
Professional cleaner
Professional and domestic cleaner. Quality control checker.
15.04.2018 – 10.07.2018 Greene King, New Malden the Fountain, London United
Kingdom
Front of House Member, Co-manager
14.07.2018 – 31.08.2018 Ocado, Hatfield, Hertfordshire
Warehouse associate
29.10.2018– 05.01.2019 Amazon Fulfilment Centre, Rugeley /United Kingdom
Warehouse associate/Pick, pack, store instructor
17.04.2019 – 15.10.2019 Amazon Fulfilment Centre, Rugeley /United Kingdom
Logistic and Distribution Warehouse associate/Instructor
15.10.2019 – 24.01.2020 Adecco, Amazon, Rugeley / United Kingdom
Onsite Support Manager
25.01.2020 – 26.06.2020 Amazon Fulfilment Centre, Rugeley/ United Kingdom
Logistic and Distribution, Production operation guide/Picking
and storing instructor
Education & qualifications
 Special secondary education diploma, Operational accountant

 From 2010-2015
 St.’s Cyril and Methodius, Entrepreneurship in the social sphere
From 2015-2017
 University College Birmingham, Business enterprise
2019-2020
Work experience
In order to explain my work experience in an effective manner, Gibbs reflective cycle is
taken into consideration. It is an effective way to showcase the overall learning and experienced
gained during the work. The cycle involve various steps, which are as follows:
Description: I had work with fantastic cleaners as a professional cleaner in London, UK
for a year. In addition to this, I worked with Amazon as a store manager for 3 months and after
this worked as a warehouse instructor and Onsite support manager. Because of my good
performance in Amazon I gained a good position and working as production operation guide
where my responsibility is to instruct for the picking and storing of products that is from January
2020 to June 2020.
Feelings: As a warehouse instructor, store manager and support manager, I had done a lot
of tasks that is welcoming people, assist them to explore, aware them about process and so on.
The higher authorities providing feedback to me about my working, handling capabilities and
many more. This help me to understand the work and improve my skills where I lacked.
Evaluation: At the time of student in University, I become resilient, self-motivated and
focus on developing such skills that helped me in my future. By working in the corporate sector
and performing various roles, I have learned about team building skills, time management skills,
conflict management and so on. In addition to this, I have improved my communication and IT
skills which help me to perform my responsibilities properly and gain the position of support
manager in leading organisation.
Conclusion: It has been concluded by me that working with such leading organisation
will helped me to enhance my skills and improved my capabilities as well as knowledge. It is
analysed by me I need to improve my written communication skills and also to gain knowledge
about IT as it is important in order to sustain in this competitive environment. Along with this, I
need to focus on my leadership skills and time management skills that will help me in attaining
objectives within the set time period.

Action: In order to improve my skills, I am going to take online session or classes. Along
with this, I will attend seminars based on the leadership and IT sector. I will also take help of my
mentors so that I can work with proper guidance and achieve my objectives.
Industry sector analysis
I have been working with Amazon from last 18 months, which prevails in the E-
commerce industry. Working within this industry helped me to learn about IT skills, about digital
tools and many more. In the present time period, E-commerce is one the fast growing and
emergent industry and working within such industry helped me to gain best opportunities and
enhance my personal as well as professional skills.
I would like to work as a manager in the E-commerce industry as I have been
experienced in this sector and I have the capabilities as well as skills to performing all the
activities in a proper manner. In addition to this, it is analysed by me that for this industry
communication and interaction skills is important. For a manager, it is significant to have
effective time management and team building skills as it will help in proper execution of
activities and attainment of objectives within the set time period. Moreover, working in the e-
commerce required to have strong IT skills and proper knowledge of digital techniques as well.
Working in longer time with Amazon improved my management skills and handling capabilities
that will assist me to gain better opportunity to work in the reputed organisation. Moreover, with
the help of skills audit that is mentioned below, it is determined by me that I need to improve my
written communication skills, time management skills, leadership skills and team working skills.
In order to improve such skills and to gain opportunities in E-commerce industry, personal
development plan is created, which is given below:
SKILL AUDIT
SKILL SUMMARY CONFIDENCE HOW TO
DEVELOP?
Written
communication skills
I require little more
knowledge in the area.
3 By participating more
in related activities.

Oral communication
and presentation
skills
I am good at oral
communicate and
presentation.
5 -
Time management
skills
I need to improve my
ability to complete
tasks in given time.
2 By trainings sessions.
Problem solving
skills
I am good at offering
solution to people and
addressing their
challenges.
4 -
Team working skills I am a loner, highly
ineffective in working
within a team.
3 By taking guidance of
superiors and leaders.
Leadership skills I can lead but require
more learning.
1 By using several
books and journals and
online resources.
IT skills I am average at using
IT software.
5 -
Information skills My research skills are
good which enable me
to find information
easily.
4 -
Independent
Learning
I am able to work on
my own with minimal
supervision of
superiors.
4

Personal development plan
OBJECTIVES /
GOLAS
ACTION
REQUIRED
RESOURCES BENCHMARK
DATES
OUTCOMES
Written
communication
skills
I will be
participating
more in written
activities.
Online tests 1 months -
Time
management
Take up trainings
by professionals.
Online trainings 3-4 months Will have
certificate.
Team working
skills
Use the guidance
and work
practices of
superiors.
Feedback from
leaders
4 months -
Leadership skills Will be using
books and
journals of
experts.
Books and
Journals
Approx 6 months -

REFERENCES
Books & Journal
Hamilton, M., 2018. Bridging the gap from teacher to teacher educator: The role of a teaching
portfolio. Studying Teacher Education, 14(1), pp.88-102.
Galán-Mañas, A., 2019. Professional portfolio in translator training: professional competence
development and assessment. The Interpreter and Translator Trainer, 13(1), pp.44-63.
Lin, C.Y., and et. al., 2018, August. Research and Development Portfolio for the Payment
FinTech Company-The Perspectives of Patent Statistics. In Proceedings of the 2nd
International Conference on E-Society, E-Education and E-Technology (pp. 98-102).
Sharifi, M., Soleimani, H. and Jafarigohar, M., 2017. E‐portfolio evaluation and vocabulary
learning: Moving from pedagogy to andragogy. British Journal of Educational
Technology, 48(6), pp.1441-1450.
Sivan, A., 2017. The use of e-portfolio for outside classroom learning. In E-Portfolios in Higher
Education (pp. 117-130). Springer, Singapore.
Urazmetov, I.A., Kubyshkina, E.N. and Ulengov, R.A., 2019. Portfolio for shaping professional
and personal competences of students. International Multidisciplinary Scientific
GeoConference: SGEM, 19(5.4), pp.237-244.
Farrell, O. and Seery, A., 2019. “I am not simply learning and regurgitating information, I am
also learning about myself”: learning portfolio practice and online distance
students. Distance Education, 40(1), pp.76-97.