Digital Business and Disruption: ABC Online Services Report

This report provides a comprehensive analysis of digital business, focusing on the e-commerce company ABC Online Services. It begins with an introduction to digital business and its growing importance, followed by a brief description of ABC Online Services, an online retailer in Australia. The report then explores the business model of the company, specifically the distribution model, and explains the need for an online presence for customer engagement, advertisement, and easy customer access. The report further discusses the importance of an effective website, highlighting the need for an edge over competitors, secure transactions, and customer trust. It also details the importance of specific features and elements of a web page, such as a search bar, navigation bar, images, and product descriptions. The report concludes by summarizing the key findings and emphasizing the competitive advantages of digital business in the current era of information and technology. The report references academic journals, papers, and books to support its analysis.